Claudia Seyler

l hair, asking me to wax areas. When I declined, she said she'd dermaplane a small area for a "cleaner look" on the wedding day. On my wedding day, she jaggedly cut my face, sideburns, and the back of my neck without using any product (no oil, cream, etc.). When I washed my face that night, my husband was extremely upset to see cuts all over my skin. He knows I'm self-conscious about these areas and has always been accepting, so he was furious and insisted I document the injuries with photos. The hair and makeup work itself was fine, but she tried to charge me for everyone when I'd specified we'd pay individually based on her original pricing sheet. Her lack of contract or deposit request should have been a red flag. She tried charging my 13-year-old cousin (she had just turned 13, at the time I booked she was 12 and was given the junior bridesmaid rate) $130 instead of the quoted $60 (for ages 14 and under), attempted to add travel fees (West Chester to Bensalem), and included over 20% gratuity when her sheet said it was "appreciated," not required. The math didn't add up. My friends were willing to pay (we'd withdrawn cash as she requested) but wanted an itemized receipt. She said it was unprofessional to ask for this. She did not even tell me goodbye when she left the venue as I saw her leaving with her case after my bridesmaids must have finished the conversation with her.  About 20 minutes into doing the first bridesmaid's hair, she told us to turn our "Missy Elliott f*** me in the a** music off." I was across the bridal suite finishing my vows while a bridesmaid played music from a wedding Spotify playlist on an iPad (not even through a speaker). I was embarrassed and turned off all music. She apologized about this but the rhetoric and word choice on her end made me feel small and discriminated against. It wasn't even my music.  She was also late, claiming her phone died, despite being the reason I extended our venue buyout to 9:30 AM (she didn't arrive until after 10 AM). She tried to settle payment and argue with me while my photographer was walking me to first look. Like my husband is literally waiting outside in the cold for me to come out and she is trying to stop me. This was our worst vendor experience and detracted from my wedding day. I'm grateful for strong bridesmaids who validated that how we were treated wasn't acceptable. Would not recommend.