If you decide to book Clear Vision, please understand that you may be choosing quantity over quality. We booked Clear Vision for our wedding last year primarily because of their pr...icing. Looking back, I’m incredibly grateful that we invested more in our photographer, as we were very disappointed with both the quality of our video and the service provided.
After booking, we needed to adjust our start time and location. I requested an updated contract to reflect these changes, but was told it wasn’t necessary and that everything had been updated internally. As our wedding day approached, I grew uneasy because we hadn’t received any communication or confirmation of key details. To help ensure things ran smoothly, I sent an extremely detailed timeline—down to the minute—including instructions for access, parking, and all locations.
On the day of our wedding, our videographer arrived 15 minutes late. For an event as time-sensitive as a wedding, punctuality is the bare minimum expectation. Their delay caused us to fall behind schedule and redo groomsmen coverage that our photographer had already completed, which resulted in us missing shots that were very important to us.
Beyond logistics, the overall experience with the videography team felt uncomfortable. They never introduced themselves or made an effort to engage with us or anyone else involved. Their demeanor came across as standoffish, and when our photographer provided direction to coordinate a shot, we even overheard the videographer respond with a noticeably unpleasant tone. It felt unprofessional and created unnecessary tension on what should have been a positive day.
When we received our video, we were hopeful it would still capture the day beautifully, but were immediately disappointed. Despite using a gimbal, many of the shots were shaky and unsteady. One of the ceremony microphones wasn’t turned on until halfway through, and several key clips were overexposed. When we brought these issues to the company’s attention, we were met with excuses rather than accountability or any attempt to make things right.
As a professional in the event industry myself, I cannot in good conscience recommend this company.