Coddington's Florist

When I ordered white tulips in pine, I did so because the color white had a very specific meaning and significance to me and the intended recipient. Without calling me, this florist delivered red - which was totally the wrong message. She did say she was sorry and offered to deliver white flowers when they came in later in the week. But the moment had passed and the damage had been done. If you have a choice, choose someone else.

After seeing the flowers that Coddington's had provide my sister for her wedding, I was excited to work with Catherine. The order process was fine, went off without an issue. She was not familiar with our wedding location, but was provided a street address along with a home phone number to reach us because we had no cell service. The day of the wedding, she sent her delivery man out without knowing where he was going - no directions, no map, no GPS, nothing. To me, that's BAD business. If you have no knowledge of the area, why would you drive around for hours "hoping" to find it with someone's wedding flowers in the back?! The ceremony started at 2 - we called Coddington's at 12 to ask where they were and what was going on. A young lady answered the phone - she was very rude, said she couldn't help us and hung up on my mother. At this point, we're all pretty furious at this and their "customer service." Hours later, the delivery man showed up 2 MINUTES before the ceremony - my husband told him to leave and that we would not be taking the flowers. Overall, we were beyond disappointed and wouldn't recommend Coddington's to anyone. I think it's a poor run business if you don't research where you're going before you jump in the car. You're a florist - customers should NOT have to give you turn-by-turn directions to someone whose been in business locally for over 20 years. Nor should you wait until DAY OF to figure out where you're going .. especially for a wedding!

Catherine took an interest in our wedding and really wanted to make us happy. I live in DC and was nervous about planning a wedding long distance. We spoke several times on the phone and she was was gracious. The flowers were lovely. We took home some of the smaller table arrangements and they still looked great after a week and a half when we returned from our honeymoon.