Modern Waterfall Venue Phoenix
300+ guests
Holds ceremonies and receptions
Wedgewood Weddings
WEDDING EXPERTS
AWARD WINNER (3X)
Thanks to recommendations from couples on The Knot
Experience the ideal blend of modern luxury and natural beauty at Colby Falls by Wedgewood Weddings in Gilbert, Arizona. Our premier Phoenix-area wedding venue features dual cascading waterfalls, creating a memorable backdrop for your special day.
Luxury Wedding Venue Features in Gilbert, Arizona
When you arrive at Colby Falls, a magnificent three-tiered waterfall welcomes you and your guests. Our contemporary wedding venue seamlessly combines elegant design with natural elements, offering:
Dual waterfall features ideal for ceremony backdrops and wedding photography
Sunlit outdoor ceremony courtyard with custom wooden pergola and ambient bistro lighting
Spacious reception hall featuring vaulted ceilings and premium hardwood flooring
Luxurious preparation suite with professional makeup stations and full-length mirrors
All-inclusive wedding packages customizable to your vision
Premier Phoenix Area Wedding Location
Located in north Gilbert, Arizona, Colby Falls offers unparalleled convenience for local and destination weddings:
Minutes from Gilbert Riparian Preserve
Easy access to Phoenix Sky Harbor International Airport
Close proximity to Mesa Gateway Airport
Convenient connection to the 60 freeway
Multiple nearby hotel accommodations for out-of-town guests
All-Inclusive Wedding Packages & Expert Planning
As part of the trusted Wedgewood Weddings family with over 30 years of experience, we provide comprehensive wedding services, including:
Dedicated wedding planning team
Customizable all-inclusive packages
Complete wedding coordination services
Professional vendor partnerships
Flexible décor options, including custom lighting and linens
Full-service reception amenities
Our expert planners save couples an average of 860 hours in wedding planning time, ensuring a stress-free engagement and a flawless wedding day.
Modern Wedding Venue Design
The contemporary architecture and thoughtful design elements create the ideal canvas for your wedding vision:
Modern neutral color palette throughout
Dramatic waterfall features for stunning photo opportunities
Indoor-outdoor ceremony and reception options
Spacious reception hall with vaulted ceilings
Professional lighting systems and sound equipment
Versatile space for ceremonies, cocktail hours, and receptions
Start planning your amazing wedding at Colby Falls, where modern elegance meets natural beauty in Gilbert, Arizona. Contact our wedding experts today to schedule your personal venue tour and discover why couples choose Colby Falls for their ideal Phoenix area wedding.
Call 866-966-3009 or visit our website to begin your journey from engaged to married at Gilbert's premier waterfall wedding venue.
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Amenities + details
Amenities
Ceremony Area
Dressing Room
Handicap Accessible
Indoor Event Space
Liability Insurance
Outdoor Event Space
Reception Area
Wireless Internet
Ceremony Types
Civil Union
Commitment Ceremony
Interfaith Ceremony
Non-Religious Ceremony
Religious Ceremony
Second Wedding
Vow Renewal Ceremony
Guest Capacity
300+
Settings
Ballroom
Venue Service Offerings
Bar & Drinks
Cakes & Desserts
Cupcakes
Other Desserts
Destination Weddings
Destination Wedding Planning
Food & Catering
Planning
Destination Wedding Planning
Wedding Design
Rentals & Equipment
Service Staff
Awards and Affiliations
Any questions?
Meet the team
Wedgewood Weddings
Wedding Experts
Meet the passionate professionals who make wedding dreams a reality. With over three decades of experience crafting ideal celebrations, our certified wedding specialists bring expertise, creativity, and genuine care to every detail of your special day. Your dedicated venue team includes seasoned planners, culinary experts, and service professionals working harmoniously to transform your vision into a memorable celebration. From the first tour to the last dance, we're here to ensure your wedding journey is as enjoyable as the celebration.
Availability
Reviews
4.6
out of 5.046 reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
Colby Falls by Wedgewood Weddings is praised for its exceptional service, beautiful venue, and delicious on-site food options, particularly the salmon, Parmesan chicken, and tortellini. The customizable package options and accommodating staff, including coordinators like Cecilia and Madison, are highlighted as key factors in making wedding planning stress-free and seamless. Reviewers also appreciate the inclusive packages, helpfulness of contracted vendors, and the overall professionalism of the staff, recommending Colby Falls for a dream wedding experience.Review photos
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Abbie H
5.0
3/11/2025
Absolutely loved! They took the stress out of the planning and had customizable package options so that we could stay within our budget. Everyone was so kind and professional!
Brittany M
5.0
3/02/2025
Perfection. Our wedding night was everything I had ever dreamed of and more!! Our coordinator, Cecilia, walked us through every step of the way with only 6 months to plan our big day. She and Norman did a fantastic job from start to finish. Both were so professional and organized every step of the way. We knew we were in good hands the entire time. The food that this venue cooks on site was also an amazing experience of its own. My husband and I loved going to their food tasting event to finalize which entrees and appetizers we wanted. Our guests could not stop raving about the salmon and Parmesan chicken. I was a huge fan of their tortellini as well! Even our pickiest eaters were eating everything we chose on our wedding night!! I was absolutely thrilled. On top of everything, this venue is gorgeous inside and out and worth every penny. If you're still on the fence about Colby Falls, this is your sign to chose them. They are so accommodating for any ceremony you're looking to plan and will make all of your dreams become a reality, as they did for my new husband and I.
Any questions?
Mandy H
5.0
11/27/2024
Everything was amazing and we received fantastic support. We are grateful for the moments they helped us create and will forever cherish the hard work put into our day when we weren't looking! Colby Falls did us right and we would suggest anyone interested in a wedgewood venue go check then out! Clean, efficient, and overall a very well oiled machine. You can tell they do this hundreds of times a year and know how to get the job done right and keep brides on track. Without the preplanned deadlines and meetings set up for us we would have been so far behind when our wedding day came. Instead, all details were wrapped up and we were calm and able to enjoy our day! All inclusive is the way to go. It was so helpful to not have to research catering, DJs, florists or bakerys. We did spend more then we intended to book here but we decided it was worth it for us. Thank you for everything Colby Falls!
Miranda W
5.0
10/29/2024
My wedding day at Colby Falls was absolute perfection!!!! I didn’t have to set up or tear down a thing! Madison set up everything just as I envisioned it! From the food, to the ambiance, the facility itself, everything was so much more than I could have dreamed of! I highly recommend Colby falls for a stress free wedding planning experience!
Maegan R
5.0
9/06/2024
Such a beautiful venue! The staff was amazing and made everything perfect for our special day!
Mary R
5.0
9/06/2024
Exceptional venue! Staff, food, service and service was beyond our expectations,
Brooke B
5.0
8/28/2024
Absolutely LOVED everything about my venue. Went sooo perfect. We also had an online website with the knot and I highly suggest ! It helped so much with out of town guests and planning :)
Kayla M
4.0
5/31/2024
It was a beautiful wedding and our initial wedding coordinator the day of the wedding was great. We had a great time and it was a good wedding. Things did go by quickly but there were some things I wish were different. Their florist vendor messed up the boutineers completely and they fell apart, the photo booth was glitchy, the grand entrance with the sparklers did not work well and went off way after we entered, the bridal suite is way small and should be bigger, with a spot for the bridal dress, you can't get there earlier then 2-3 hours before the ceremony and the waterfall was not staying in during ceremony or photos. I was given seafood when I specifically said I don't eat it, and they never had our "drinks" for us that we prefer at our table at all. Overall it was a beautiful venue and we had a good time but they have some things they need to make sure are working before the ceremony or wedding begins.
Sam F
5.0
4/25/2024
We scheduled a tour at Colby Falls by Wedgewood Weddings as a backup but as soon as we walked into the venue we both fell in love. From the beginning, the team was very helpful in finding a package that suited our wedding. Each meeting and details call went seamlessly. Working with the preferred vendors was an excellent experience and truly made the wedding planning process less stressful and more enjoyable. The entire staff at Colby Falls contributed to making our dream wedding day come true, beyond anything we could have imagined. Madison, our day-of coordinator, kept things on track and we were able to be fully present in our celebration. The chef and kitchen nailed the food! Everyone from the wedding including us (bride and groom) can't stop raving about what a beautiful setting and excellent experience this was. I will be recommending Wedgewood Weddings and Colby Falls specifically for anyone looking to host a wedding or event.
Z G
3.0
2/19/2024
Everything leading up to the wedding went according to plan with details meetings, meeting with the preferred vendors…etc. It was the day of the wedding that made me bump my review down to 3 stars.
We did a brunch wedding and the venue was set up exactly like we discussed. The venue was gorgeous and the getting ready rooms were spacious and clean. The ceremony was amazing! The two staff members on site that day cued us when needed and made sure everything was in place. Now, this is where the 2 hefty details meetings my partner and I had felt pointless. We had specified we don’t drink and the two staff welcome us as we just finished the ceremony with champagne. When asking for food preferences when serving us brunch, I had specified I was a vegetarian. I was served with a plate full of meat at the time of meal service. It’s those little, but nonetheless significant things we had discussed in our meetings leading up that definitely affected our positive experience with Wedgewood. The dessert bar ($7 a person) was absolutely atrocious. Nothing from what was described for a premium price. Poorly chopped desserts (nothing whole) and brought out so late that I had to tell the DJ to announce they were available. Go with one of their cake vendors instead.
Their preferred photography team Sonoran Imagery was incredible! Highly recommend talking with Bruce and booking them for your event. Direct sounds (the venues DJ service) was mediocre at best. To avoid getting in trouble, I won’t name the DJ, but the venue has been made aware. This DJ assumed one of my bridesmaids was expecting as part of making “small talk.” They let the music stop playing during meal service and was no where to be found. The DJ insisted he would cater a playlist based on our preferences and there wasn’t a need to create our own. I’m glad we added the handful of songs we did because they went rogue and started playing genres of music that was no where near in line with our preferences. Definitely make a large playlist to make sure this doesn’t happen.
Overall, for the price, I expected a little more. However, there were a lot of positives. The brunch food was great, venue was beautiful, and the set up and take down all went as planned. If you are considering Wedgewood or Colby Falls more specifically, ask SO MANY questions, make sure your details are recorded and known by the day of staff, and be selective with choosing their preferred vendors or going with your own.
The Venue - absolutely wonderful. Clean, gorgeous, simple yet elegant.
Reylan O
5.0
2/11/2024
Beautiful venue, super helpful staff and coordinators! They made our day so special and absolutely perfect!
Katie H
5.0
1/23/2024
Colby falls went above and beyond our expectations! They made sure us and our guests were well taken care of! If I had to do it all over again I wouldn't change a thing. They absolutely brought my views to life!
Tracy H
5.0
1/07/2024
Excellent venue for my husband’s birthday celebration. Staff was amazing and accommodating! Chef did a great job with preparing the food and the team was so helpful! Overall, I recommend this venue to anyone looking to celebrate their loved ones! Beautiful atmosphere!
Amanda J
5.0
12/19/2023
Loved working with Colby falls! They made our destination wedding super easy and laid back. Don’t know what we would’ve done without their support!
Amanda N
5.0
12/18/2023
Great price, beautiful venue. Go for the inclusive package, it was sooo worth it! Food was amazing, coordinator was perfect, DJ amazing. Only thing that could’ve been better is the dessert add on, it wasn’t worth what we paid for.
Olivia G
5.0
11/10/2023
We had an amazing experience with Colby Falls. They made me feel comfortable every step of the way and always answered all of my questions and responded to my texts throughout the process. Their contracted vendors took a lot of the stress out of planning and we are so glad we chose an included venue! The day of was beautifully decorated and the night went more smoothly than I could have imagined! They catered to us and made sure everything went the way we envisioned. I would highly recommend Colby Falls and any of the Wedgewood Wedding venues!
Arianna U
5.0
11/05/2023
I was able to have my dream wedding thanks to Colby Falls! The staff was very professional, the venue is beautiful, and the total cost of our wedding was affordable. I would like to give a special shout out to Ariel, our coordinator, and Cecilia, our banquet captain, for making sure our wedding and reception went smoothly!
Shelby S
5.0
10/03/2023
I had the most incredible wedding experience at Colby Falls! From start to finish, the event staff and day-of coordinator were absolutely fantastic. They went above and beyond to make our day perfect.
One of the things I loved most was the versatility of the venue. Having separate areas for the ceremony, cocktail hour, and reception allowed for a seamless flow, and it made our wedding feel so special and unique.
We also received countless compliments from our guests about how delicious the food was.
Overall, our wedding day was a dream come true, thanks to this venue and its exceptional team. I can't recommend them enough! ⭐⭐⭐⭐⭐
Barbi B
3.0
9/22/2023
My son got married at Colby Falls in Gilbert on 9/3. I own a production company so I provided all of the decor, & audio visual elements for the wedding. I would like to share the pros/cons of booking at this venue for any potential couples to consider.The venue let us basically take over the ball room area.I brought in a live band w/ full production including back-line, lights, PA. I also brought in a LED Video wall, a 8x16 foot hedge wall, which I broke into 3 sections for signage & a selfie station. They had no problem with us setting up this much production. I created all of the centerpieces for the tables in the main ballroom,the cocktail hour, & the backdrop for the alter & sweet heart table. assume knowing that I myself was setting all of this up along with a team of people I hired was why I had very little help from the onsite event coordinators. They were kind to let us load in and begin set up the day before the Sunday wedding.They let us know at final payment, 10 days out, whether or not we could set up early.The official standard timeline given to us by the venue for set up was initially an hour & a half. This is not enough time at all if you have anything other than centerpieces.We were grateful for the extra time they gave us, but it was still a mad rush. Each time I needed anything from the venue I had to find the event coordinator. They were giving tours all day to potential couples while we were setting up for our wedding to begin that evening. All the tours stopped & asked me questions about the venue; this took up my time and it was kinda awkward having strangers wander through.I had a delivery come from the bakery. Before they arrived I needed all the stands for the dessert table to be sanitized. I was told by the event coordinator on site the banquet captain would be in, and she would clean and set up the dessert table. This did not happen. My friend I hired handled the entire dessert table when she couldn't find the banquet captain, & eventually got the EC to help her. If I didn't have my own person, I don't know what would have happened.All of the white chairs in the reception/main ballroom were dirty. My team went around with Clorox wipes before the reception and cleaned all the chairs. Thank goodness. The wood floor needed to be cleaned, but there was nothing I could do by the time I realized the onsite crew was not going to clean the floors. When I did my initial walk through I was told the tables were not finished, but nothing other than water glasses wer ever added to the place settings. I understand there were certain aspects the bride didn't order from the venue, but it was still never touched up, expect by my own crew.I was able to bring in beer to be served by the bartenders for the picky drinkers, since the open bar does not include any specialty beer. I gave very detailed instruction on this beer.I was trying to save myself the headache of my mother asking me where the "good beer" was. Instead I wanted to surprise her when she asked for it, that we got it for her.This did not happen, & the first thing I heard after I took the family photos and entered cocktail hour, was "where is the good beer?" from my mother. Fail. I was so sad. I advance every detail to avoid moments like this.This brings me back to the playlist for cocktail hour. My son was very particular on the playlist and spent months curating each song to be played in a specific order and emailed it to the DJ after his phone conversation.When the playlist was not being played one of the people I hired came to me and said the DJ said he was told "DJ's choice of 90's grunge." This was 100% not the case. I told my husband, who was trying to do a million other things, the DJ said he does not have our playlist, and by the time they were able to interface it was time for the grand entrance. Again, a failure on something that was completely advanced.Next, the lighting set in the main ballroom was way to bright. I asked over and over to get it turned down.The room was supposed to be moody. Every table had several flame-less candles.We also provided uplighting around the room. I could never get the lights overhead turned down which killed the mood I was trying to set.The main thing potential couples need to keep in mind is the Event Coordinator leaves at dinner service.She said the banquet captain would take over but I never met this person.The DJ flew through our timeline, & I even missed the cake cutting. As the mother of the groom this was a huge bummer obviously. Hire your own DJ, hire your own EC and hire a team or have friends/family help coordinate. Consider you are renting a clean slate & build from there.The one big thing the onsite EC did was line up the procession for the rehearsal & the ceremony.She was pleasant, but I had to hunt her down when I needed things.The food was good. The bathrooms were nice. Guest seemed to have a good time.
Desiray E
5.0
9/21/2023
They were beyond patient and kind! Everything about our day was absolutely perfect thank yo this amazing team!! We never felt like we HAD to make choices and they always were encouraging when I felt so apologetic when things changed randomly. I EXTREME HIGHLY recommend this vendor and this amazing team!!
Nicole B
5.0
9/13/2023
We loved our wedding day at Colby falls it was beautiful and perfect! We will absolutely send people their way and if we do a vow renewal we will definitely use them again! The service was excellent!
Laporsha S
5.0
8/29/2023
Colby Falls was such a great venue. They were able to turn our vision into reality. I love how they are there for you every step of the way. My husband and I had no worries at all. It was the most beautiful wedding. I highly recommend Colby Falls by Wedgewood.
Cathy F
5.0
8/11/2023
We had a 90th birthday party for my Mom and this Venue was perfect! The staff was amazing and they were always so happy and there to help whenever I needed them. They let us bring in our own backdrop and also the table toppers as they didn't have the color that we wanted. We had the Ham and Herb Crusted Chicken for our entrees and we didn't like the chicken as much as we thought we would but the ham was amazing and the 8 different salads were scrumptious. I couldn't of pulled this event off without their help! We also used the photo booth and this was a game changer and we loved it. The only complaint I have with it was that the lighting on the pictures was too dark most of the time, but other than that the guests loved it and I'm so glad that we added it the day before the event. I am so grateful for everything they did to make this event so memorable.
Whitney L
5.0
6/03/2023
Wedgewood Colby Falls seriously made my wedding planning a breeze! This venue has it all and the vendors who are partnered with Colby Falls are incredible! Mikayla was the wedding coordinator for us and she was so attentive and thorough! The venue food was incredible and the DJ was amazing! Our day was perfect and this venue is perfect!
Leslie B
5.0
5/26/2023
Honestly this venue blew me away! For starters, the price was the best we saw when hunting for a venue. The fact that you can have them plan as much or as little as you want is amazing. We choose the classic package and we’re able to remove some items we didn’t want and add others to it that we did want. The process was super organized and easy from the start and I didn’t feel any stress in planning my wedding! The food was delicious and the DJ was outstanding! Definitely recommend this company to anyone searching for the perfect place! Our wedding day felt so magical from start to finish.
Hallie R
2.0
5/26/2023
We attended a wedding here for our close friends. The venue was nice and we did really like the food! However, we were bothered by the DJ. First, he forced the groom to give a speech dispute the groom asking to do speeches later. The mic was on so everyone heard the disagreement and rudeness from the DJ. Then, the music selection was exclusively 2008 hits. A few of us would request a song & he was consistently rude to us. After the wedding, the bride and groom shared they had no say with the DJ because of the venue.
I’m sure there are lots of other great benefits however, this definitely changed the mood of the night for most guests.
Kellie S
5.0
8/23/2022
Stop the search! The perfect wedding venue is here!!
I firmly believe this should be the spot that all current and future couples get married. Here is a snippet of the amazing people they have on their team:
Ariel was the best day of coordinator a bride could ask for! She makes me want to have a wedding every year just so we can work together again.
Jesse was great at bar service! He executed perfect drinks every time and was extremely personable.
Aaron was incredible as a server! She made sure the wedding party/b+g was able to snack while preparing for the grand entrance, which was appreciated more than anyone could know, lol.
Emmalee and Haven were wonderful after Ariel’s shift ended. They made sure to take care of us and were exceptional!
Chef Monica created an extraordinary array of food that makes me wish I could have dinner cooked by her and her team every night!
The included florist (Shelli @ In Bloom) and DJ (Mike @ Direct Sounds) were fabulous and made the day complete!
Mikayla was astounding and answered every question I had in a timely manner in addition to being patient with changes I made throughout the process.
Another shoutout to all the employees and the venue as a whole for helping to make my wedding day perfect.
Kristi O
5.0
6/24/2022
Worth every penny! The team is sooooo helpful, organized and let's you and your spouse enjoy your wedding day! Highly recommend the elite package for a smaller guest list.
Sarah S
5.0
6/21/2022
Having our wedding here was absolutely amazing and stress free. I will say that by having a wedding coordinator (Mikayla) is the best ever! They check in with you multiple times throughout your engagement and help you think of all the things that you may forget. They decorated everything beautifully! For someone who may be OCD, they did fantastic and I was impressed! Mikayla was amazing, our cake was delicious at A Piece of Cake (best part of the process by far!), the DJ Jason from Direct Sounds was amazing and gave us a fog dance for our first dance! If you asked me to purchase extra for it, I would opted out. Having done it (included or by surprise!), I can firmly state that it is a MUST do experience! The bartender read my mind and kept me happy! The food was incredible and Monica did amazing as our chef! We were even sent home goodie plates with champagne! Nicole took over after Mikayla left and she was sweet as ever. Overall, our wedding experience paid off that night! I highly recommend them!
Danni S
5.0
6/09/2022
Having our wedding at Colby Falls by Wedgewood was the best decision we could have made for the most important day. Starting with Makayla…She never made us feel like a burden or inconvenience, she was always professional and patient. Even when I had a thousand questions. She made us feel so confident leading up to the day! This happened so well because of her. We had Jesse as well and he made sure all decorations and everything was set up. We’d like to think he’s the reason it went so smoothly!! Ariel was also there and ensured that we had everything we needed. She was so kind and attentive while still allowing us to enjoy the day! If I had to do it all over again (hopefully never! Haha), I would have no hesitation on doing Colby falls. Thank you all for everything. Truly.
Andrea T
5.0
5/28/2022
Great experience Liberty our coordinator was awesome she is super attentive and pays attention to detail which we appreciated! We also loved our bartender Austin and our security guard Hector! Thanks to the whole team! I would highly recommend Colby Falls for your wedding we are happy we did!
Chelsea T
5.0
3/06/2022
My Colby Falls team was no less then AMAZING. They were all beyond fabulous to work with these past few months. All my guest commented on how amazing & attentive the staff was last night. It was our dream wedding & couldn’t have it done it without them. A special shout out to Liberty our coordinator for making our day stress free & making our vision come to life! It was a DREAMY wedding! You guys are awesome! I can ensure you this is YOUR VEUNE!
Ted M
5.0
3/18/2021
Colby Falls was an incredible venue to work with.. they went above and beyond all expectations.
Highly recommend!!
Chelsea B
5.0
2/12/2021
Liberty and her team at Colby Falls are the best crew you could imagine when planning and executing your special day. Liberty was on top of everything from the first day we toured the venue to the day of and day after the event. Everything went exactly as planned. The decor was perfect! The food and drinks were amazing and the day of staff were also perfect. And the price for what we got was incredible! I would host another event here in the future no questions asked!
The flowers turned out perfect. We really enjoyed working with In Bloom floral.
I would recommend using your own DJ that is different from the included one. This was the only thing I would change! His communication was terrible, and his attitude the day of the wedding was even worse.
Laura C
4.0
10/30/2020
It was a wonderful experience at colby falls. The staff was really helpful and did most of the work for me. So less stress on me. If i was to get married again hopefully not but if i was i would use wedgewood weddings again. The only thing was i thought it was a bit pricey and the food, im allergic to onions yet they made potatoes with onions in it they let me know it had them which was cool but i couldn't eat any of the potatoes because they put the onions in there they knew they could of made them without but no. Other than that it was a great expierience
Renata L
4.0
10/30/2020
I cannot say enough amazing things that would began to describe what the Wedgewood Weddings team personifies and exemplifies. From the moment we met our coordinator to the day of our wedding, everything went perfect 👌. Even when we made last minute changes, they made it possible and I could not thank you enough.
Sammi F
5.0
3/22/2020
Cloby Falls was amazing and helped save my wedding weekend! I got married on 3/15/2020 at Lindsay Grove, another wedgewood property and when my wedding venue heard of our disastrous situation everyone worked together and helped save the day. We were supposed to host rehearsal dinner at an Air Bnb location but the owner canceled our reservation less than 24 hours prior to rehearsal and we now had no place to host dinner. The managers at each property were able to set up a room for us to host our dinner at Colby Falls. The venue was very pretty inside and we loved that there was a little outside patio for guest to hang out on. We can not thank either venue enough for working together and helping ensure our wedding was not ruined.
Victoria A
5.0
1/22/2020
Colby Falls was the perfect backdrop to host our wedding. It is elegant and doesn't require a ton of added decor. The staff, especially Rizzli, was extremely helpful and made planning a piece of cake!
response 03/01/2020
Thank you for your kind words! We are so thankful to have been part of your special day! W...
e wish you all the best and hope that you will stay in touch!
Ashley B
5.0
5/09/2019
The Falls Event Center worked out amazing for our wedding. They were having a winter sale when we signed our contract and split our total into 4 separate payments. One of the best things was that we were able to bring all of our vendors in (including alcohol!). This helped us make sure we were within our budget and got to choose who we hired. Additionally, it was great getting to work with The Falls to choose how many tables we wanted, where we wanted them, etc. and on the day of, everything was perfect.
Laura G
5.0
11/25/2018
We loved The Falls from the moment we went there to see it. We liked that we could bring out own vendors in and the vendors that they frequently use that we use were great because they already knew about the venue! The staff was great to work with leading up to the wedding. We had one glitch with the movie room where the DVD player wasn't working for the kids, but was eventually resolved. Everything turned out beautifully.
response 11/26/2018
Laura,
Thank you so much for your kind words. We truly enjoyed hosting your special day, ...
and wish you all the best!
Mayda R
5.0
11/20/2018
Professional staff, warm welcoming to myself and family. They went above and beyond to ensure all my needs were met. This is a place where you can truly have exactly what you want. The open vendor policy and the up to date equipment and friendly staff is why you should consider this venue. Jen is amazing and she made my family feel comfortable and cared for.
response 11/21/2018
Mayda, Thank you so much for your kind words. Best wishes to you and Michael!
Courtney L
5.0
10/10/2018
The venue was the perfect space for our perfect day! I loved the Bridal suite, which had perfect lighting and was amazing for photos. We especially loved that we were able to bring in our own food with no extra charge!
Alexis D
5.0
3/22/2018
Mario and I had such a gorgeous wedding reception at the Falls this past February. We fell in love with this venue the minute we saw it. It had everything we needed in one place! The staff was extremely accommodating throughout the whole process! We stopped by numerous times before our wedding day and they always gave us a warm welcome no matter what time or what was going on. It was so helpful! The space was perfect for everyone the day of - kids play/movie room, bridal suite, guys room, cocktail hour patio, reception space, and an extra back up room in case of bad weather! Also, their bathrooms are huge and absolutely beautiful! Overall, Mario and I were extremely please with The Falls. Everything from the service and support in preparing for the big day to the day itself (the staff was so friendly and helped with whatever we need) to the perfect setting and how it made the guests feel. We received so many compliments and it was the perfect place for our pictures - I loved how they turned out! I would definitely recommend!!
Adrianna E
1.0
8/29/2017
I am actually a client with a deposit and I can not get any one to answer my phone calls or call me back when I've called on different times of the day and different days in a row. Awful Awful venue! Maybe Someone will contact me after this.... I will let you Know
response 08/29/2017
Hello,
We are very sorry you feel you cannot contact us. Our phone lines and emails were ...
temporarily out of order for a few days this past week and weekend, so it is possible we missed your message. Our office hours are 9am to 6pm Monday thru Saturday. May you please direct message us your phone number and the best time to contact you?
Kind regards,
The Falls Staff
Sarah D
5.0
5/12/2017
We used the Falls for our event in April and i went beautifully. Although there was a few hiccups, the ladies at the Falls worked quickly to correct everything and made the event even better than we thought! The venue was beautiful and had so many "extras" which made the event better.
1.0
11/20/2016
For starters, I will say that I was very impressed with the venue as it is quite large and brand new with everything I was looking for to host my special day. It was a picture perfect day that was ruined by a staff that came off as overly rude and snobby. As the bride, I think I have endured enough stress leading up to this day and that moment but the staff showed little care or respect in their request as everything came to a close.
I was rushed and told to clean. I was not asked, I was instructed in what I was supposed to do as if another wedding was to take place in the following hour and it was my responsibility to make the necessary preparations. I was also told that i would have two people assisting me throughout the day and a day before they informed my wedding planner (thank god i hired one) that they don't touch or help with anything. Since my wedding planner was the only person setting up my entire wedding while the event staff sat and watched, she ran behind and wasn't able to fill the water glasses. As my guests were sitting at the tables about eat, they had no water and once the venue staff was informed of this she said she wasn't certified to pour water so she wouldn't do it. My brother had to run to the store to pick up pitchers for water and during dinner my bridal party and family poured water for everyone instead of being able to sit and enjoy dinner like everyone else.. At the end of the night when all the guests were gone i was running around the venue helping my parents clean the venue while the event staff sat there yelling "you have 7 minutes to have everything cleaned up!" For how much I paid, I feel that the staff should act in a much more respectable manner and that they are in a position to help and not turn it around where I need to help them. I think if you are going to be in the business of hosting large events, they have a long way to go. The level of professionalism needs to rise exponentially so that the next couple getting married does not experience what I did on the most important day of my life.
The Falls Event Center needs to come to the realization that they will be confronted with the highest expectations and they have to be willing to accept the challenge. Learn to hold your tongue when dealing with your own frustrations, this day of mine could have been so much closer to the fairy tale that I was looking for and such silly things really ruined the vibe. Just to sum up this review, this is a fantastic local venue with many modern touches that is tainted with a staff that needs to drastically improve on their customer service skills. I would never recommend this venue to another bride, i would never want another bride and their family members to be this disrespected and stressed on their wedding day.
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Colby Falls by Wedgewood Weddings
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