Katie was very sweet, but overall I wasn't happy with my hair or makeup on the day of. I feel that she wanted to do my hair the way she wanted it (heavy makeup, very southern belle...), and not the way I wanted it (more natural). She put so much makeup on me, I feel like a clown in all of my pictures.
She came into the house where the bridesmaids were supposed to get ready, freaked out about how cute it was - and proceeded to take up the *entire* 6 person prep area with her setup. I know she needed some space, but when I think back on the day all I remember were my eight bridesmaids crammed into the tiny back bathroom trying to see themselves in the mirror to get ready when she was out there in front of the big mirror taking up all the space and doing hair one by one.
My hair started to fall out by the end of the ceremony when we took pictures, so most of our photos from right after the ceremony are pretty much unusable. And she really put these full set lashes on my bridesmaids - but the ones on my made of honor fully separated from her eyes during her toast.
All in all, she cost a ton of money, put a lot of makeup on us and a lot of curls in our hair, but I don't feel that she listened to me and what I wanted. I think maybe because I'm not exactly the same type of person that she is - she couldn't relate to me, and just decided to do her own thing.
I hope that you have a better outcome than I did. And I recommend taking pictures before the ceremony if you can, before your up-do starts to fall out.