Everything was lovely in the beginning. The staff was friendly and on top of it. We went for a second meeting about 3 months before the wedding. The attitude of everyone involved h...ad changed. Lynn, the so-called "wedding coordinator" let us know how "lucky" we were to have the date we had, and the pricing had changed, and we were "lucky" to sign our contract when we did because now we couldn't afford a wedding there. Keep in mind, we didn't negotiate a lower price than they offered. We signed a contract for what they led us to believe were their standard rates.
If this wasn't insulting enough, Lynn then had the audacity to call me 2 months before my wedding, which had already been scheduled at the Cosmopolitan for the last 5 months, and asks if I could CHANGE MY DATE! I can't believe a professional in the wedding business would ever ask a bride to do this so close to her wedding day. Lynn made it seem that her and her boss, Brandon Ross (the owner's son), felt that our wedding was a big inconvenience to their restaurant, and, despite the fact that it's not that cheap of a wedding for 60 people (plus I've never seen the restaurant busy), they were losing money because of our wedding. Though none of this hostility towards the date came up when we signed our contract, and they first took our money.
At our final meeting about a month before the wedding, Lynn produces an event order that is different from the original with additional costs and less services, and now mentions that we can only have 60 people max. Anything above that and we will have to rent out the entire restaurant for $14000 for just the space, and we cannot move the tables around unless we want to be charged for it. Talk about a last minute nickel and dime game.
Now, we are very near our wedding date and they won't let us pay off our remaining balance. Lynn states she will give us the final banquet event order, and then we can pay off our balance, but that was 3 weeks ago, and no word from Lynn. The contract states that we have to pay off the balance at least 3 days before the wedding, which we would love to do if they would let us. Now we are left wondering if they are trying to edge us out at the last minute through their contract.
Anyway I see it they, they have added unnecessary stress to an already stressful day, and their shady dealings leave their business practices to be questioned.