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About this vendor
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Reviews
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3.3
out of 5.07 reviews
Very, very dishonest company. Ordered $400 dress from them that was not on sale. Within 4 hours of having rec’d it, I attempted to return and/or exchange. They would not allow it. ...
Seriously deceptive business practices. Not sure where the reviews come from that are on their page because nowhere can you review them on their page. so I question whether those reviews are authentic. However, if you will search them on any social media page, you will find lots and lots of people who have had the same and/or similar terrible experience.
I bought a Ladivine dress for my friend's formal party. It arrived on time and I even had to exchange it without any problems. A great experience
I was hesitant about ordering a Portia & Scarlett dress online, but CoutureCandy exceeded my expectations. Their 5-day exchange policy made it easy to swap sizes, and the whole pro...
cess was quick and stress-free. The dress was stunning and fit perfectly. I’m so glad I ordered from them!
I ordered a LaDivine dress from CoutureCandy.com and everything went smoothly. The dress arrived on time, fit true to size, and looked exactly like the photos.
Beautiful Mother of the Bride Dress & Excellent Online Shopping Experience
I recently purchased a Montage by Mon Cheri mother of the bride dress (style M522) from Couture Candy, a...
nd I couldn’t be happier with the entire experience. Finding an elegant, well-made mother of the bride dress online can be stressful, but this store made the process easy and reassuring from start to finish.
The dress arrived exactly as described, beautifully packaged, and on time. The quality of the fabric and construction is outstanding — it truly feels like a luxury designer gown. The fit was accurate to the size chart, and the detailing on the dress was even more stunning in person than in the photos. I received so many compliments at the wedding, and I felt confident and comfortable all day.
Customer service was also excellent. I had a quick question before ordering, and their team was responsive and knowledgeable, which gave me confidence purchasing such an important dress online. It’s clear they specialize in formalwear and special-occasion dresses, especially mother of the bride gowns.
I would absolutely recommend this retailer to any mother of the bride or groom looking for a Mon Cheri or Montage dress or a high-quality formal dress for a wedding. I would shop here again without hesitation.
This company is dishonest and deceptive with their policies. I paid for rush shipping on a backup wedding dress and they didn't send it out on time, then kept $61 of my money. Thei...
r customer service is terrible and the whole experience left a bad taste in my mouth.
Very bad customer service, they never returned my money until 3 weeks after and they took 15% of the dress price even I returned in great as their final inspection said, which is m...
ean they took 90$ for restocking fee. very scam website and very displeased in the frame, shipment and customer service
Contact
612 E. 12TH STREET, Los Angeles, CA
Couture Candy Inc