Simply put, Jay is awesome.
We started wedding planning far before our date. We contacted Jay about DJ services after meeting him at our venue's open house. He offered to meet us at a coffee shop near our apartment in the city to talk about ...Crestline's services. His presentation impressed us: He showed videos of how he and his other DJs handle a reception, he showed us how he DJs receptions based on how much DJ involvement is necessary to get the party going, he walked us through the song request system, and he discussed how the flow of the day would go based on the venue (with which he was familiar) and our needs for the night.
His contact throughout the process was always prompt, cordial, and helpful, leading right up to the day before the wedding.
The day of the wedding, he was set up even before the wedding party arrived at the venue, and the sound equipment was dead on for the trio we had playing during the ceremony. During the cocktail hour he was able to transfer his setup to the reception area on time and without intrusion, but was always nonetheless available if we had a question the night of.
The thing that impressed us the most was how he made the reception personalized as he went. Our wedding guests came from the South, the Northeast, and Chicago, a fact that Jay wouldn't have known until the groom's godfather's speech at the end of the cocktail hour. Despite being busy in finishing his setup, Jay was attentive enough to hear this and later in the night addressed everyone's home with different songs for them. This was a little touch that the guests loved and really, really, impressed us as clients.
In short, Jay is the consummate professional, and Crestline is the first thing we will recommend whenever friends say they are getting married.