Crowne Plaza Cleveland At Playhouse Square

ken care of, and making sure our gifts were given to the guests upon arrival. We loved using this hotel so much that my sister, who is getting married next year, is using this hotel for her room block as well. Thank you to Daneel and the Crowne Plaza team for making this step of our wedding planning so flawless! We can't thank you enough!

room a couple of hours for it to heat up.

at Playhouse Square have been nothing but courteous, professional and so helpful. Daneel was always quick to respond to our seemingly never-ending list of questions. On our wedding day, Daneel was very present and checked in us to make sure that we had everything that we needed. The setup of the reception was beautiful - we are still waiting on our professional pictures, but Daneel and her staff took my unorganized list of ideas and signs and organized them so that everything was PERFECT for our reception. Our food was AMAZING (special shout out to chef!!) and all of our guests were raving about ALL of the options (salmon, steak and vegan ravioli). Daneel had champagne and orange juice brought up to the bridal suite while the girls were getting ready (which is MASSIVE and boasts gorgeous views of downtown) as well as a bottle of champagne, chocolate covered strawberries and a gift waiting for us once the night was ending. It is very clear that Daneel takes pride in her profession and I am so glad that her and the entire staff at the Crowne Plaza were able to play such a pivotal role in ensuring that our reception was flawless! All of our guests had so much fun and everyone had glowing reviews of the staff, food and venue. We ended up having our reception at the Crowne Plaza by chance and it truly turned out to be the biggest blessing in disguise. If you're thinking about booking at the Crowne Plaza Cleveland at Playhouse Square - stop thinking and DO IT! You will not regret it!

able. Daneel was so easy to work with. We had a great time and all of our guests were very happy with their stay. The presidential suite was amazing and we really appreciated the upgrade. We would not only stay at the Crown Plaza Playhouse Square again, but would recommend it to any of our friends and family. All the other staff was amazing as well. Everyone from the front desk, valet, room service, and housekeeping were so nice and welcoming. I believe it was the general manager that graciously gifted a couple bottles of Prosecco and OJ to the girls the morning of our wedding. That was so kind of him. They really appreciated it!

e hotel on a billboard. The food was excellent and we were able to make our own specialty cocktail!

enue with a great location. My husband and I are both from the Cleveland area but live in Salt Lake City, Utah. We decided to get married in Ohio because that is where most of our family and many of our friends still live. Our parents visited many venues in and around the city for us when we first got engaged in 2018, but none were the total package for what we were looking for in planning a wedding from across the country. When we visited for Christmas that year, my husband found the Crowne Plaza online, which was a venue neither of our parents had seen before. We were able to visit the next day and immediately knew that it was the place for us. Daneel, the wedding coordinator, was experienced, knowledgeable and very patient. The ballroom was gorgeous and had a beautiful view of Playhouse Square. The bridal suite was outstanding. It included a large living/dining area with its own bathroom attached to a private master suite with its own bathroom including a large vanity, jacuzzi tub, and shower. On our wedding day, we had more than enough room for both the groomsmen and the bridesmaids to all get ready together but still separated, with the guys in the bedroom and the girls in the living and dining area. My maid of honor had an adjoining room to our suite which was more than convenient and was a perfect place to keep my dress hidden from my fiance. Along with the outstanding accommodations, Daneel was wonderful to work with and took care of almost all of the wedding details! We had our ceremony, cocktail hour and reception at the hotel and the only thing we had to book ourselves was our photographer, entertainment and officiant. Daneel had great recommendations for these vendors and experience working with many of them, too. After booking the Crowne Plaza, there were no "bridezilla" moments or arguments about silly details in any of our planning. This was in large part because Daneel had everything we needed to do organized, taken care of, and planned out in a timeline. I was only back in Ohio for a weekend after booking the Crowne Plaza and it was for my bridal shower. That is when we had our food tasting with the AMAZING chef at the Crowne Plaza and cake tasting at Wild Flour Bakery, (which is included in the Crowne Plaza Wedding Package). When our wedding weekend finally came in December 2019, we had no stress or worries and everything went perfectly. Our party of 130 friends and family had a wonderful time and couldn't say enough good things about their stay and how much they enjoyed our special day.

Square sign and the chandelier- it was a beautiful view especially at night. It was so convenient for our out of town guests and local guests who chose to stay the night. We were able to have the (huge) Presidential suite the night before the wedding and it was the perfect place for the bridesmaids to get ready in the morning. Aside from the large bedroom and bathroom, there is a separate area with couches and a bar for relaxing and an area for the bride and bridesmaids to get hair and makeup done. And the view was amazing! The ballroom looked absolutely beautiful once it was all set up. Daneel, the Catering Sales Manager, was one of the big reasons we choose to have our wedding at the Crowne Plaza. Right from our initial contact and tour of the venue, she was friendly, helpful, and easy to work with, and I thought she would be the perfect person to work with and make our wedding day so special. And I was right! I was a bit of a procrastinator with all the details and Daneel was especially great with working with me in the few weeks/days leading up to the wedding. Also, the food was really good! We were told by so many people after the wedding how beautiful and elegant the ballroom looked and how great the food was (we especially got lots of compliments with the steak). Also included was a cake from Wild Flour Bakery. They were also very helpful and easy to work with, and the cake was delicious! Overall, I couldn't be happier with how our day turned out. We definitely made the right choice with the Crowne Plaza at Playhouse Square.

because they live out west, but Daneel handled everything with no worries. The day before and the day of the wedding were simply amazing, we were able to enjoy the day without any worries. We had steak and salmon as entrees.....delicious!!! And the view of Playhouse Square is beautiful for pictures. We had guests from out of state that also stayed the weekend for the wedding and enjoyed themselves not only at the wedding, but the entire weekend because of the wonderful staff that works there. Thank you Daneel and the entire staff at Playhouse Square for a beautiful day.

and banquet hall was perfect. Very professional and could not have asked for a more perfect experience.

town) liked the ease of the venue being inside of the hotel. Food was delicious and the bridal suite was the BEST. :-)

le still giving you a ton of space to work with and having everything and everyone in one place makes it all so easy. Not to mention if you have a morning after brunch the part of the ballroom overlooking the chandelier is a great place to get together and recap the night and catch up with anyone you may have missed. If you’re staying at the hotel the Presidential suite is the perfect place to get your hair and make up done with the girls and it’s an easy ride up the elevators when the day is done. Working with Daneel was so easy, from payment reminders, seating charts, the tasting and everything in between she was on top of it and if for some reason she didn’t know the answer to a question she was always quick to find the answer and get back to me. Speaking of tasting the food for the reception was delicious, we had the steak, chicken and roasted red pepper ravioli. Also the cake and working with Wild Flour Bakery was seamless. Our wedding weekend was just so perfect honestly I’m not sure I would have changed anything about it. Thanks Daneel and team!!

. We really loved working with her.

p talking about how nice everyone was and how great the service was. I felt fully comfortable giving over control to the Crown Plaza and its team to put together everything day of. Would highly recommend this venue to any other person.

, there’s a very reasonable breakfast buffet for out of town guest and delicious room service. I would highly suggest considering the Crowne Plaza for your event if you want a nice hotel, great service and an overall great experience.

us a few additional rooms which we were so thankful for! The chandler suite was great for our girls night before the wedding and the staff were awesome at flipping the room for my husband and I’s wedding night. Plus the chocolate covered strawberries and champagne as a gift waiting for us when we got back to the room was such a surprise. I highly recommend you contact Michaela to book your room block and hotel stay!

yhouse chandelier to the beautiful rooms and the delicious food, everything was exquisite! Hats off to Daneel, Gayle, and chef Rupp for being at each place from rehearsal to pre-wedding, to cocktail hour, and finally to dinner and dancing. Everyone involved was attentive, helpful, and courteous. The most compliments were to the food and the setup of the ballroom. The dance floor was set in the perfect spot in order to enjoy Playhouse Square. We had a sit-down dinner; and the service at each table was wonderful. Our daughter and her husband had a wonderful time as did everyone with dancing in the ballroom and the bars out in the foyer. We did not want the party to end. The follow-up after the wedding was handled just as professionally. We cannot say enough about how Daneel handled every request. She is great! Gayle made sure we were dealt with professionally with attention to detail. We could not believe chef Rupp came up and cut the Tomahawk steaks for the small beef sandwiches during the cocktail hour. Quite the touch. Thank you for a job well done and making memories for a lifetime. We could not have picked a better wedding venue in all of Cleveland.

d catering and cake included, and the Crowne did not disappoint! Our guests couldn’t stop complimenting the food! The ballroom also looked amazing. We used the centerpieces provided by the Crowne and added a small amount of greenery. Honestly, this was an amazing decision and Daneel made the whole process enjoyable!

and family flawlessly! All of the staff was professional, friendly and accommodating. They do a fantastic job of listening to your vision and bringing it to life. The food was amazing and the Chef is very involved! Everyone enjoyed the food and drinks. I do not have any complaints about this venue or their staff. It was my PERFECT day!

rom our sales manager contact (Michaela!) to front desk staff, to the general manager who greeted me at check-in - this was the best experience! Highly recommend.

nd assisted my fiancé and I with everything. He also upgraded us to the presidential suite and the boys were able to get ready there. I have never been treated so well and I am so happy we stayed here for our wedding night! Best customer service I’ve experienced.

sy to be right there at the hotel. They took care of everything, including a special menu. My check was added to my room and billing handling everything so that I didn't have to worry about it during my stay. Great place!

inside at the last minute. Our guest never guessed that was not what was originally planned for the evening. The staff was amazing! I can not say enough good things about the Crown Plaza.

odating not only to us but to our guests. I would recommend this venue and hotel to anyone.

h in every way. She made me and my husband feel calm and confident in how our day would turn out. If you are looking for a cool, elegant spot downtown Cleveland than this is the place for you!!

ur budget. An excellent choice with quite the view and feel of Cleveland in it’s prime. Thank you!

responsive with the million e-mails we would send and questions we had and she was also very helpful with making recommendations for us when it came to other vendors, photo locations, food choices, decor, etc. She stayed in contact with all of our other vendors and regularly checked-in with us to make sure we felt comfortable and confident with how everything was going. In addition, the weekend of our wedding went so smooth and we couldn't have asked for a better ceremony and reception. All the of the Crowne Plaza staff from the front desk to the servers, bartenders and the entire catering team were amazing! One of the best things about this venue is it's ability to be a one-stop shop for everything - we were able to have our ceremony on location, they provided all of the linens, chair covers, and even the center pieces which were beautiful. Convenience was a huge deciding factor for us as we had a lot of out of town guests coming (us ourselves actually live in Columbus) and we didn't have to worry about coordinating all of the details which makes it MUCH less stressful! The guests also appreciated that the ceremony, reception and place to stay were all in the same place! Additionally, the food (we chose steak and salmon) was fabulous. Not only was it elegantly served but it tasted delicious and our guests were raving about it. The Crowne Plaza also partners with Wild Flour Bakery for the cake which is another amazing (and delicious) vendor. Perhaps our favorite perk was the room that we stayed in on Friday and Saturday at the hotel. It was huge and it was the perfect place for the entire bridal party to get ready day-of. Since it shut off into two separate sections, the girls got ready on one side and the guys on the other. There was plenty of room for our onsite make-up artist and hair stylist and we comfortably had ~10 people in there with the photographer as well! Again, if I could rate this venue more stars I would! A beautiful venue and incredible staff - couldn't ask for anything better!

he was flexible, kind, professional, and truly cared to make our day wonderful. While we were extremely satisfied with the hotel itself, there are few stand out items to highlight to future couples. -The hotel is wonderfully renovated and clean -The staff were courteous and helpful, we were recognized as the bride and groom and made feel extra special by all. As were our families. -We hosted a good size room block at the hotel, our welcome bags were handed out upon check-in and I believe all guests received them. We (as a large group) spent a good amount of time in the lounge and were well received by the servers and bartenders. We had one guest who a had small rooms issue but it was handled immediately and beyond out expectations. -The food at the wedding was outstanding, it was better than at our tasting and we heard rave reviews from our guests. We offered the airline chicken breast and sirloin. Seriously, so good. -Service the night of our wedding was quick and Daneel and the Food and Beverage team made sure we stayed exactly on schedule. We were fortunate to have Carol serve our head table, I've never received more attentive service. -Everything on-site was so well coordinated starting on the Wednesday before our wedding, we made our final payments and dropped off our misc. items for Daneel to set-up (place cards, guest book, etc.)and had all of our items returned to us on Sunday morning. We booked and finalized details with our vendors and Daneel coordinated all on-site details with them. Everyone seemed to work well together and we really had an all-star vendor team! (Cake-Wildflour Bakery, Chairs and Linen- Party Decor, Floral- The Greenhouse, Band- The Edge w/ CLE Music Group, Photographer- BCR Stuidos by Brad) Overall, you're in great hands if you chose this venue. If we did it all over again we wouldn't change a thing!

g our wedding experience; then, Daneel was hired and seamlessly took-over our reception planning! Daneel was so kind, detail-oriented, and she made sure everything was absolutely perfect for us on our wedding day. Any special request we had, Daneel found a way to make it happen! Honestly, working with Gayle and then Daneel took away so much of the stress that comes with planning a wedding. Additionally, we received endless compliments on the food/drinks, venue (ballroom), and exceptionally friendly staff! We loved our reception at the Crowne Plaza Cleveland at Playhouse Square!!!

approaching I was nervous, anxious and hopeful that they would find someone that lived up to what I thought my wedding planner could be. But honestly after our first meeting with Daneel she blew my expectations out of the water. She not only is organized and polite, but calm and somehow brings an ease over the entire process that is both stressful and exhausting. When I say she was a pleasure to work with I think it is an understatement. She was an email or call away with anything my mom, husband or I needed. The hotel had some difficulty with our room block and within hours Daneel would fix the problem and email right back. I honestly cant say enough about how amazing it was to work with her. She pulled our decorations together perfectly and made sure my stuff was safe and returned to me. At the end of the day our wedding was perfect and i wish we could do it all over again :)

ce their guest rooms were. One of the reasons we chose the Crowne Plaza was because the wedding package was inclusive of SO MUCH - we were able to custom design our package based on the offerings in the established packages (we'd like this, we don't need this, etc) to get just what we wanted at a price point that worked for us. We booked the venue back in spring of 2017, but only began working with Daneel in January of 2018, when she started with the hotel. I was a little nervous about working with someone different than we had started with, but that was unnecessary anxiety. Daneel met all of our expectations, filled all of our requests, and answered all of our questions. Some days I emailed her no less than three times, and each time she would respond promptly and patiently! During the week leading up to the wedding, we stayed in close contact and sat down face to face two days before the wedding to review the event order and details one last time. Daneel was available by text for a couple of after hours and day of questions, which I really appreciated. Our event went off without a hitch (at least none that we noticed!) and I know that is in large part thanks to Daneel! We would highly recommend the Crowne Plaza as your wedding venue!

y actually appreciated it and included many extra perks including the presidential suite for 2 nights, extra rooms for the wedding night for your parents, your cake (from an amazing bakery!) and complimentary valet. Also, Jill was amazing to work with. You never get a sense that you are bothering her with questions and she is always on top of everything. I spent so much time planning little details for our reception and she put everything together exactly as I had envisioned it. We also got so many compliments on the actual venue.. the ballroom is gorgeous and overlooks the chandelier and playhouse square sign. Lastly, the food is AMAZING. We had so many people say that they had never had food that good at a wedding, it is truly restaurant quality.. people were so impressed. You cannot go wrong with the Wyndham at Playhouse Square :)

en it came to the reception. Along with Jill, her staff was amazing!! We had so many compliments on how quick and friendly everyone was working at the wedding. Jill and her team are truly amazing and you would not be disappointed if you choose the Wyndham!

ond to none i couldn't have chosen a better group of people to work with from the front desk staff and house keeping to the servers and Chefs. Executive Chef Zachary and Executive Sous Chef Jacob really raised my expectations for banquet type dinner. We served plated meals either Cowboy steaks, Lobster tails ,Airline chicken, Salmon or Mozzarella ravioli. The flavors in each dish was exquisite, you would have thought each plate was prepared as an individual meal. Steaks were a perfect temperature, chicken was moist, even the lobster tails were excellent. Thank You Beth for taking such good care of us!! The Wyndham will always have a special place in our hearts. The Stewarts

she was always there with an answer for everything I needed.

guests complimenting it after the fact. Everyone from the front desk , to the valets were so great to our guests and us. We would highly recommend this as a wedding venue!

we never felt like they were nickel and diming us by throwing in new expenses later. Throughout the planning process, Beth was always available to answer our many questions, and made great suggestions about other vendors, the schedule for the day, food, etc. On the day of the wedding, they were on top of every detail we had discussed and everything happened seamlessly behind the scenes, allowing my family and me to just enjoy the day. The Wyndham was flexible with us to make sure the day was what we had imagined, and always went above and beyond to help make the day run smoothly (arranging for shuttles, setting up things for us, coordinating with vendors, etc.). Finally, the majority of our guests were from out of town, and the Wyndham's location was a perfect way to showcase all Cleveland has to offer. I would highly recommend the Wyndham to other brides!

to wedding activities while enjoying the holiday lights, the Chandelier and the festive atmosphere in the district. The Wyndham did a wonderful job attending to our every need with a professional and cheerful manner. From the planning stages, to check-in, and throughout the wedding weekend the staff helped to make our celebration run smoothly. The hotel also hosted another wedding party for rooms, and a third wedding party with the wedding held at the hotel that evening. We also learned that no less than 9 wedding parties in their limos stopped at the Chandelier for photos that evening! We thank the management and staff for being part of a memorable celebration.

million e-mails, and was incredibly knowledgeable and nice. The venue was beautiful, the food was amazing, and the centerpieces provided as part of the package are actually really nice. The day turned out better than I could've imagined with only a few hiccups. This is one of the best deals for a downtown wedding at a cool hotel. Highly recommend it. My only small complaint is the front desk messed up the room block sometimes, but Beth fixed it immediately.

exactly as planned. Many special requests were granted and we were completely happy with the service provided. So much is included in the price per person,making it a very good value as well. We received many compliments on the reception and the breakfast we hosted the next morning. Our centerpieces and leftover pastries were used at the breakfast which was a nice detail too.

our meetings with Beth always went well - she took detailed notes and promised the best. And she did not disappoint! The entire staff at Wyndham were wonderful (valets, front desk, etc.) and all of our decor looked beautiful the way Beth's team set it up. She really captured our vision and it was a stress-free week knowing that all was taken care of. The night was amazing - great bartenders, Beth running around making sure everything was running smoothly and all of our vendors had everything they needed, beautiful space, lovely night for cocktail hour on the patio... I could go on and on. Our guests loved the ease of having the reception in a hotel, too. Walkable area in the middle of Cleveland so people were able to go out the night before the wedding and nice being able to take an elevator upstairs to their rooms. And our honeymoon suite! Holy wow! Incredible view, HUGE room, we had an afterparty up there and there was more than enough space to accommodate a huge group without anyone needing to go into our separate bedroom or bathroom.

he made the entire planning process so smooth. She is extremely timely, understanding, organized, and just a very nice person to speak with. If you are looking for a stress-free, classy, and fun wedding reception in a great location- this is your place. Beth and her colleagues made our experience so wonderful, especially because I thought the stress of planning a wedding would hit me during the the days leading up to and the day of our reception and it never did. As I spoke to others who warned me about how stressful wedding planning can be, lets just say as a bride I did not experience those stressful feelings because Beth did such an outstanding job making sure the details were all figured out. I highly recommend this venue :)

dintaor) was able to show us wedding receptions before we had ours so we got a better idea of how things would look. Beth was a great help and was always there to answer our questions. The day of our wedding, things could not have looked better or went smoother thanks to Beth and the Wyndham. It was so pretty inside and my only recommendation to others would be to get uplighting for the columns that overlook the chandiler and also maybe have one for the head table to shine on the wall behind the bride and groom. I thought this made pictures and video look nicer. This is something the DJ service you choose could provide. All of the little details the Wyndham put together for us we will never forget, from the signiture drink, to the champange with the strawberry garnish. Everything was perfect. The Wyndham also provided complimentary chair covers, table covers, bridal suite, and paretns suite for both bride and groom, complimentary shuttle service if the location where you get married is close downtown, which I think goes a long way, also a cake from Wild Flour where you go design it, not all places provide all of that. I love the Wydham and will never forget our wonderful reception.

th all our vendors and made every wish we had possible! Our cocktail hour was so elegant, the entire reception ran so smooth, and our farewell breakfast the next day was a perfect ending. We felt so well supported through the whole planning process and the events - everyone was so attentive and courteous to us and our guests. Our guests commented about the service they received and the classy atmosphere the Wyndham provided!

tastic looking over every detail. I can't say enough about her! The hotel looked beautiful and the staff working the wedding reception was wonderful. It was so nice to have the Presidential Suite for the bride and bridesmaids to get ready in the day of the wedding- a real bonus. This is a great place to have a wedding !

rs patio for our cocktail hour but the inside space worked perfectly. It was gorgeous and spacious enough to fit all my guests. We had a smaller wedding for the space but the table layout made the room feel full. I cannot say enough good things about Beth and the entire staff at the Wyndham.

d preparation perfectly. I cannot say enough good things about her! She's great. Also, the location itself is perfect and unique in its own way. It is right in playhouse square so you get a view of the chandelier from the ballroom. Honestly our wedding was perfect in every way. The reception flowed perfectly and Beth was on top of it the whole time. The service staff was perfect as well, especially the bartenders. Our friends and family are raving about what a great time they had and how much they enjoyed the food. It truly was fantastic. If you are looking for a wedding venue that is the total package, check out the Wyndham. They know how to do weddings seemlessly!

he was fast to respond to emails (a must in my book), was willing to work with us on customizing our beer list (very important to us) and last-minute changes. The staff at the Wyndham could not have been more professional and we enjoyed interacting with everyone we met. We had our ceremony and reception at the Wyndham and we were worried about the ceremony looking too much like a hotel ballroom, but we had it in front of the windows and it was great. We have gotten so many compliments on the reception and the venue in general that we cannot recommend the Wyndham highly enough--the food was delicious and we continue to get compliments on it. Thank you to Beth and the wonderful team at the Wyndham who made our whirlwind weekend not only classy and lovely, but a blast and a breeze.

derful! We additionally hosted a "hangover brunch" the next day, that was also excellent! The 2 negative things about the stay: 1. Our room was not ready at 3:10 when we arrived, we were told it would be ready at 3pm. When it was not ready, we were place in another room, that ANOTHER GUEST had already checked in to. Thankfully when my husband alerted the front desk to the issue, it was resolved in 10 minutes. we were very satisfied with our suite 2. when we called for our car on Friday night (rehearsal and dinner to get to), we were told to call 15 minutes in advance. We called 20 minutes in advance. We waiting for 35 minutes for our car, which made us 20 minutes late to our own rehearsal and dinner. My aunt and uncle also waiting nearly 40 minutes for their car besides the 2 mishaps, all went well. Oh and 3 days later i'm still waiting to hear back from them about a $400 charge on my credit card.

e right! They were extremely helpful throughout the entire process. All of the reception spaces looked beautiful. Thank you for taking time to place all the "froufrou" so artfully, creating such an elegant entryway for our guests. Thanks, too, to the staff who carefully assembled all of the decorations at the end of the evening and then helped to load them into our cars the next day. Ditto to the wonderfully warm staff who greeted us curbside on Thursday to welcome us and help unload our cars. They made us feel so special! We've received many, many compliments about the food, the staff, the accommodations and every single thing about the experience at The Wyndham. We will happily recommend The Wyndham to our friends who are planning a wedding.

t! I felt comfortable asking her questions that didn't even directly pertain to the Wyndham, because I knew she would be upfront. There were so many perks that were included (shuttle, Wild Flour cake, centerpieces, room for bride/groom, rooms for the parents etc.) that it took a lot of the stress out of planning. Beth did a wonderful job taking my vision and creating the most beautiful reception! Our guests are still talking about how amazing the food was and have much fun they had! Our reception was perfect and it truly was the best night of our lives. Thank you so much to everyone at the Wyndham for all their help, especially Beth!

couple had.

have someone say "we can do that" to everything I requested. More importantly for them to take my vision and make it a reality. From the chef who catered to special diet requests to Beth who helped create my vision in decorating a glamorous environment in the ballroom, creating room blocks and everything in between. The Staff were very courteous and helpful. People have been so complimentary about all aspects of the wedding including the valet efficiency. Beth was always available and replied very quickly to any calls or emails. She made last minute changes quickly and easily. We had two other events there that weekend - cocktails on the terrace friday and a sumptuous breakfast on sunday in the ballroom. It all went off without a hitch. My most sincere thanks to all who made it possible - especially you Beth!!!!!

tention to detail. We received many compliments on the food and the way things were handled at the Wyndham. Many of our guests told us they never had such a great meal at a wedding! Part of the wedding package included complimentary suites for the bride and groom, and one for each set of parents. The suite for the newlyweds was so large that after the reception we partied in their room until around 2:30 a.m. It was so nice to wind down in a small gathering and spend some personal time with the bride and groom. We hosted a breakfast the next morning for our guests who stayed overnight. We were impressed with the way the buffet was presented and how courteous and efficient the staff was. I would not hesitate to recommend the Wyndham to anyone for a future wedding.

out-of-town guests. They enjoyed downtown Cleveland and especially East 4th, Heinen's, and the Horseshoe Casino which were all walking distance.

ocktail hour where you could take photographs with the chandelier in the background which guests absolutely loved! The reception in the ball room was set up beautiful and exactly as we'd imagined. The service was fast and efficient and the food was delicious. Beth helped us every step of the way with all of our planning needs. She was very good at responding and communicating through emails and made sure our wedding day went by seamlessly. While summer is the busiest wedding season, she did a great job at making you feel like a priority at all times!

ated by Beth and her staff down to the smallest detail. We couldn't have asked for a more beautiful and fun filled evening from start to finish. Just wished it could have last longer!

Even when Beth wasn't immediately available, the rest of the staff was more than accommodating! Every detail that we asked to be taken care of was without hesitation. The ballroom is such a beautiful location with the best views in the city! You'll love choosing the Wyndham!

On the day of the wedding, she personally introduced us to the key players for the evening - waitresses, bartenders, other hotel employees. When we arrived at our venue for the rehearsal dinner, we were asked where the wedding would take place. When we said the Wyndham, the reaction was, "Beth is the best wedding planner in the city." We couldn't agree more!!!

nice! Everything was truly perfect - a fairy tale day! When the ballroom doors opened for dinner, it looked like they prepared a royal wedding for us! Excellent in every way!

and assisting us through every last detail. The event space was beautiful and comfortably seated our 260 guests. The tables were set meticulously right down to the blackberry, rather than a strawberry, in each champagne glass since the wedding was black and white. Beth was there making sure every detail was attended to and candles were all lit before the doors were open. The food was delicious! The choices were all outstanding, but we went with a duet plate which worked out well for serving a large group. Table service was efficient but not intrusive. Also, The Wyndham worked well with outside vendors. (We had chairs delivered to the Wyndham and they took care of it from there.)I feel that, together, we planned the "perfect" wedding. Our guests raved about the inviting room, delicious food, great bar service and all around spectacular evening. Wonderful memories!!

asy. Our meals were excellent, the alcohol flowed, and their contract with Wildflour Bakery for the cake was perfect. Our guests were comfortable and had a wonderful time!

nt.

e and looked beautiful. The food was fantastic and the serve staff was excellent. We selected the Wyndham over the other downtown hotels because the others had a "conference feel" to them. The Wyndham was just beautiful with the windows overlooking Playhouse Square. Just lovely!

ourse a wonderful and kind wedding planner - Beth. I am not sure how I could have made it through the wedding planning process without her guidance and expertise. Beth was available to answer questions and give advice all through the process (an very very promptly), she was flexible and accommodating with absolutely everything we needed - flowers, cake, decorations. FYI - the cake was included in our Wyndham package and it was just delicious!!! Most importantly on the day of the event Beth and the Wyndham staff were extremely organized and the event went smoothly. The Wyndham staff - servers, bartenders, and valet parking staff were very polite, pleasant, and accommodating. The food was great and the drinks were good. After the event - the hotel staff was kind to pack up all our little things we brought (pictures/signs/center piece accents etc) and it was just ready for us to pick up - so convenient! We also did do a breakfast buffer for our guests the next morning - this was nicely set up, room well decorated, and good food! We are really lucky to have had such a great experience and would certainly highly recommend Wyndham to anyone planning any events - wedding or otherwise.

o anyone looking to get married in Cleveland!

t 3 months! We were extremely stressed out & guessing that we’d have a hard time finding a nice venue that actually had an open Saturday in the next 100 days. We called & visited a few venues in the area & we were pleasantly surprised to find that the Wyndham at Playhouse Square still had a Saturday in September available. After viewing the venue & meeting with the Catering Manager (Beth Blakenship) we decided to book the Wyndham. Some of the main reasons we initially went with the Wyndham were: the downtown location, the value, our confidence in Beth & some of the perks they offered. From the first day we went to check out the venue to the “Thank You” letter we received 2 days after our wedding, Beth has been a godsend! Beth is extremely professional & personable. Due to the family medical issue mentioned earlier, we had about 100 changes to our reception plans over the last 2 months & it was no problem for Beth. Every email sent was replied to the same day…even when we’d send 10 emails in 1 day. The staff at the Wyndham can handle anything you want or need to make your wedding day special: table cloths, chair covers, centerpieces, decorations you bring in & want them to set up, last minute headcount changes, special menu for those with dietary restrictions, special placement of vendors and/or vendor supplies (DJ, photobooth, etc). You can even have your Ceremony & Reception there. One of the nice perks offered to us was free use of the Wyndham shuttle bus. It’s an added bonus for a wedding party to use for pictures around downtown Cleveland, right after the ceremony ends. The Wedding Day – We had our ceremony at a church in the suburbs & were out for pictures during our cocktail hour. When we got to the Wyndham we were so impressed. The staff was taking care of all of our guests: 2 bars, both with 2 bartenders & no line was more than 3 people long. There was also multiple staff members passing out hors d'oeuvres & everyone seemed to be enjoying themselves. Also, all the decorations we brought the day before were all on display EXACTLY how we asked Beth to do. Once they opened the doors to the ballroom, we were amazed! The place looked great & everything was setup how we wanted it & all guest tables had the appropriate number of seats. We received multiple compliments from our guests on how great the food was & how great the portion size was (10 oz NY Strip Steak)! The food was great & came out on time, the bars were well staffed & the venue was beautiful & clean. The added bonus that topped off our night was that my new wife & I snuck out with our photographers & got some amazing shots below the new Playhouse Square chandelier! After the reception ended, my wife & I went up to our FREE suite for the evening. The Wyndham is such a great value that they give the Bride & Groom, the groom’s parents & the bride’s parents free rooms the evening of the wedding. It’s great to know that the Wyndham understands your spending a lot of money to put on a great party & it’s a nice added perk to have 3 free rooms. If you want a great venue & a great evening that you & your guests will remember forever, be sure to check out the Wyndham at Playhouse Square for your wedding!

ests on the food and the courteous staff. I would definitely recommend the Wyndham Cleveland at Playhouse Square to other brides!