About this vendor
CrystalPlus.com is a leading supplier/ manufacturer of personalized wedding stemware, barware, and gifts. We offer free personalization and engraving services with no set up fee on all of our products. We have professional in-house graphic designers, product engravers, and customer service specialist in order to assist all our customers ordering crystal glass wedding gifts. We carry several high quality, brand name collections including Vera Wang Wedgewood, Waterford Crystal, Nachtmann Crystal, and more!
We are an online based, e-commerce company. Please feel free to visit www.crystalplus.com to view a larger selection of our products.
Details
Business Attributes
- Asian-owned Business
- Woman-owned Business
Gifts & Favors
- Bridesmaid Gifts
- Gifts for the Bride
- Gifts for the Groom
- Groomsman Gifts
- Parent Gifts
- Personalization
Reviews
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you make those big decisions with ease.
4
out of 5.04 reviews
TERRIBLE EXPERIENCE
We ordered our Wedding Champagne flute pair and added engraving and silver fill at additional cost. One flute was perfect but the other flute was missing the ...
silver fill in some areas. When we contacted customer support, they refused a refund and asked us to ship back the badly done flute. We shipped back both the flutes so they can make sure the two look the same. However, when they were shipped back to us after being "fixed", we found that the design was indented and the fill looked very dark. It was obviously very rough work. The good flute and the bad one were like night and day! We were so disappointed in the workmanship.
They told us to ship back at our own cost for a refund of the original "Sub total", we will pay for shipping both ways for their damaged product!!
Outstanding Customer Service & Products! I ordered a vase with special engraving and needed this product within 1 week to give as a wedding gift to a coworker. I contacted customer...
service via chat to ensure that my order would be completed in my needed time frame, and not only were they helpful and friendly, but they gave me realistic expectations and deadlines in order to meet my needs. The final product was absolutely beautiful and perfect and arrived in record time. Would definitely order from them again!
Love the product I purchased! My husband and I were searching for the perfect wedding gift to give to my sister and future brother in law. However, we weren’t too sure about what w...
ould be a great gift. We stumbled upon Crystal Plus and loved the different types of personalized gifts they offered. We ended up choosing a Waterford Love Wedding Vows Flute Pair and they loved it! Love the great pricing and I really appreciate how the graphic designers created an artwork proof accordingly to the instructions we provided. The Crystal Plus team really wants their customers to be satisfied with the final product and it really shows with the service they provide. I’ve never had this kind of shopping experience online before and I am completely satisfied. 5 stars to the prices, products, and service!!!
We are very pleased with the way our order was handled all around. My husband and I got married a couple months ago and were looking for champagne toasting flutes to use when we po...
pped the champagne on our wedding day. We came across CrystalPlus.com and loved the large variety of different champagne flutes offered. My husband and I ended up choosing the Vera Wang Wedgwood Duchesse Toasting Flute Pair and could not be any happier! We had to contact customer service for changes several times during the personalization proofing process and they were very responsive, courteous, and patient with us. All in all, our order was received in a prompt manner and was exactly as described. Thank you!!
Contact
4629 State Street, Montclair, CA
