Overall, I had a positive experience with Crystal-Eyez Makeup & Hair. I wish I would have found them sooner in the process than I did. Being a Black bride, I was searching for beauty services who could style my natural hair and came across them... less than two months before the wedding.
In my initial communication to them, I shared that I had a bridal party of nine women who needed their hair done. I was told with our size, they would provide two hair stylist and it would take three hours to get us all ready. This was great as the wedding ceremony began at 5:30PM and I wanted to ensure we were ready by 4:00PM. Well, I scheduled a hair trial and made sure I read the information for the trial thoroughly and it stated to come 15 minutes early, clean hair, product-free, dry, detangled and ready for styling. I followed all the details the way I understood it. When I arrived, there was another person in the chair. This wasn't a huge deal, but I didn't get into the chair until 30 minutes after my appointment. This made me a little concerned at first because I wanted to make sure everything ran on time for my big day. I shared the photo with Cori of the look I wanted to achieve. With having natural hair, I did not have my hair pressed as I thought this would happen during my appointment. Sadly, this was not the expectation of the salon. So I made note to share this detail with my ladies so that no issues would come up the day of the wedding. However, Cori was able to press and pin as much as possible so that we could get an idea of what my hair could look like. After talking more with her during my appointment, I felt great that she and the other stylist would be a great addition to my wedding team.
After the appointment, I sent over my deposit and was waiting for the contract. It took the manager a week to get back to me with bad news that they only had one stylist available. I was very disappointed with this news as that was the main reason I went with Crystal Eyez. Now, I had to adjust our day of timeline. Since we couldn't get into the wedding venue until 1PM, Crystal Eyez did allow us to start our services at the salon and then transitioned to the wedding venue. This did include bridesmaids starting their hair appointment at 8AM and the ceremony starting at 5:30PM. I wasn't happy about this at all, but nonetheless, Cori worked her magic!
Cori was on time, very professional and did a wonderful job of making all of the bridal party beautiful! She did an excellent job on me as well. Taking her time and not rushing the process was was I admired. She also touched up the ladies if they needed it. Overall, she did a wonderful job and I was satisfied!
My recommendation is to book them early and come with pressed hair to the trial if you want a sleek look!