Flawlessly enhancing every Bride's unique features
Chicagoland, Indiana, Wisconsin and Destinations.
Service area
Bisi E.
OWNER
Typically responds within 24h
AWARD WINNER (3X)
Thanks to recommendations from couples on The Knot
We're a multi-award-winning Salon & Spa, home to a team of highly skilled experts in makeup, hair, skincare, brows, and lashes. Conveniently located in Chicago's South Loop, we're your preferred choice for top-notch bridal beauty services, specializing in enhancing your natural beauty for all your wedding related events from your engagement shoot to your wedding day and beyond. With unwavering commitment to your convenience, we'll come to you, ensuring a stress-free experience at your chosen location.
Our work boasts a reputation that's attracted celebrities in the entertainment and fashion industry, and earned us a global presence on billboards and features in prestigious publications, we bring an unparalleled flawless finish to enhance every client's unique features.
At the Crystal-Eyez Makeup & Beauty Lounge, we use only the finest products and techniques to create a stunning, long-lasting look that will keep you confident and comfortable throughout your special day.
Choose us for an extraordinary experience as we make your bridal beauty dreams come true.
Black-owned and Woman-owned Business
Prices & packages
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Details
Beauty
Beauty Group Bookings
Hair Stylists
Hair Trials Available
Makeup
Airbrushed Makeup
Eyelash Extensions
Makeup Artists
Makeup Trials Available
On-Site Hair & Makeup
Spas
Facials
Waxing
Awards and Affiliations
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Meet the team
Bisi E.
Owner
Bisi is the owner of Crystal-Eyez. She is a multi award winning certified makeup artist and a licensed cosmetologist whose work has international appeal as fans often request her services all over the united states, and as far as Dubai, Europe, Caribbean and Africa. Bisi has worked with celebrities and her work can be seen on billboards, in numerous magazines, TV shows, commercials, and music videos. However, her ultimate passion is working with Brides. She pays attention to each bride's needs and uses the best products and tools available to leave each looking flawless all day long!
Reviews
4.9
out of 5.056 reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
Crystal-Eyez Makeup & Hair consistently receives high praise from satisfied customers for their exceptional hair and makeup services for weddings. Customers highlight the professionalism, punctuality, and talent of the team, with particular appreciation for Bisi and Nina. The team's ability to create stunning and long-lasting looks, accommodate diverse groups, and provide excellent customer service throughout the planning process has earned them glowing recommendations from many happy brides and their bridal parties.Review photos
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Erika J
5.0
1/22/2025
I used Crystal-Eyez Makeup & Hair for my wedding in September and they were great! I did a hair trial, which I'd suggest for any future bride. It just helps prepare you and settles your nerves. Communication was great with Tutu, the beauty Coordinator. Bisi and her crew were punctual and professional. They worked and got everyone done on time, which was amazing. They helped to bring the magic to life! 10/10, would definitely recommend.
Krystle S
5.0
11/24/2024
I use Crystal-Eyez Makeup & Beauty lounge for my wedding and they were amazing! Bisi and her crew did an amazing job. They were on time and very professional and made my day very special. I would definitely recommend them for hair and makeup services.
Any questions?
Moriah J
5.0
8/19/2024
I really appreciated the full-service attention to detail from each stylist who came to do hair and makeup for my bridal party and me. Bisi was very careful to style exactly how I wanted for my big day and I felt absolutely beautiful. Each of the other stylists helped to make my bridesmaids look stunning!
Kiera W
5.0
7/16/2024
Let me say Nina was absolutely amazing!
Hands down, could not have asked for a better makeup artist. She delivered beyond expectations.
She went over and beyond and I sincerely appreciate her support and commitment to get me down the aisle.
Such a wonderful person!
-Mrs.W
A D
5.0
12/31/2023
Amazing services and best in the game!
Allie B
5.0
12/26/2023
Crystal-Eyez did not disappoint. No regrets here. Just book them already.
Paige T
5.0
11/04/2023
We were committed to working with women-owned or Black-owned businesses for our big day and Crystal-Eyez did not disappoint! We had 10 bridesmaids and two moms on schedule to have their makeup done and this team stayed on time, while making sure everyone felt and looked beautiful. Would highly recommend!!
Gabrielle W
5.0
10/30/2023
Crystal-Eyez was the perfect choice for my wedding. The communication during the planning process was excellent and I received so many compliments on my hair and makeup on the big day. They were attentive to my wants and needs and truly helped me execute my wedding look. I would easily book them again!
Fallon G
5.0
10/20/2023
Excellent Service! The entire process was smooth and seamless. I absolutely loved the fact that all of my beauty needs were addressed with one technician. I received so many compliments on my wedding day look.
Ashley J
4.0
1/21/2023
Overall, I had a positive experience with Crystal-Eyez Makeup & Hair. I wish I would have found them sooner in the process than I did. Being a Black bride, I was searching for beauty services who could style my natural hair and came across them less than two months before the wedding.
In my initial communication to them, I shared that I had a bridal party of nine women who needed their hair done. I was told with our size, they would provide two hair stylist and it would take three hours to get us all ready. This was great as the wedding ceremony began at 5:30PM and I wanted to ensure we were ready by 4:00PM. Well, I scheduled a hair trial and made sure I read the information for the trial thoroughly and it stated to come 15 minutes early, clean hair, product-free, dry, detangled and ready for styling. I followed all the details the way I understood it. When I arrived, there was another person in the chair. This wasn't a huge deal, but I didn't get into the chair until 30 minutes after my appointment. This made me a little concerned at first because I wanted to make sure everything ran on time for my big day. I shared the photo with Cori of the look I wanted to achieve. With having natural hair, I did not have my hair pressed as I thought this would happen during my appointment. Sadly, this was not the expectation of the salon. So I made note to share this detail with my ladies so that no issues would come up the day of the wedding. However, Cori was able to press and pin as much as possible so that we could get an idea of what my hair could look like. After talking more with her during my appointment, I felt great that she and the other stylist would be a great addition to my wedding team.
After the appointment, I sent over my deposit and was waiting for the contract. It took the manager a week to get back to me with bad news that they only had one stylist available. I was very disappointed with this news as that was the main reason I went with Crystal Eyez. Now, I had to adjust our day of timeline. Since we couldn't get into the wedding venue until 1PM, Crystal Eyez did allow us to start our services at the salon and then transitioned to the wedding venue. This did include bridesmaids starting their hair appointment at 8AM and the ceremony starting at 5:30PM. I wasn't happy about this at all, but nonetheless, Cori worked her magic!
Cori was on time, very professional and did a wonderful job of making all of the bridal party beautiful! She did an excellent job on me as well. Taking her time and not rushing the process was was I admired. She also touched up the ladies if they needed it. Overall, she did a wonderful job and I was satisfied!
My recommendation is to book them early and come with pressed hair to the trial if you want a sleek look!
Vendor response 01/24/2023
Hello Ashley, we appreciate your feedback. I do want to clarify though that you first cont...
acted us less than 6 weeks before your wedding day to inquire about our services, but didn't schedule your trial and send your deposit to secure your date until less than a month before your wedding date. By this time, there was only one stylist available for your date, especially with your wedding being on the busy new year holiday weekend. However we did work with you all, starting earlier at our salon, and transitioning to your hotel when it was ready. We appreciate that you acknowledged that the stylist was able to get you all ready in time, without feeling rushed, and with enough time to do touch ups too. We are glad that we were able to accommodate you all on short notice, and we thank you for trusting us to do the honors on our special day. Wishing you all the best in your marriage.
Ruth T
5.0
10/18/2022
Symone and her fellow artist from Crystal Eyez killed it in making me, my bridal party, moms, and grandma of the groom look flawless for my wedding day! I loved my makeup trial with Symone but asked her for a more dewy look for the big day so my face wouldn't be as powdery, and boy did she deliver on the feedback! I looked and felt incredible! My look lasted from 11 AM to 12 AM through all the tears (my bridesmaids did touch me up after the tears of my first look). I highly highly recommend Crystal Eyez for your makeup needs! They were incredibly professional and responsive to all my questions leading up to the big day, and do phenomenal work!
Vendor response 01/24/2023
Hello Ruth,
Thanks so much for sharing your experience with us. It was such a pleasure wor...
king with you and your ladies.
Raissa F
5.0
9/01/2022
Flawless! Bisi and Lauren did an amazing job! Makeup was intact till the end of the night, enduring heat and sweat. My whole bridal party looked beautiful both in person and pictures. Couldn't be more happy!!
Vendor response 01/24/2023
Hi Raissa,
We are so glad to read this. Thanks for choosing Crystal-Eyez!
Theodora F
5.0
8/19/2022
From the time I began searching for a Chicago-based MUA, once I landed on Crystal-Eyez Makeup & Hair, Bisi provided excellent customer service with me during this entire process in preparing for my brother’s wedding. She was responsive to my emails and calls, worked with me on settling dates, and helped me arrange schedules. I really appreciated her accommodation when there was a huge change to the wedding date. Bisi was patient, professional, and still assured services would get done. On the day of the wedding, we were all pleased with one of the Crystal-Eyez Makeup & Hair team members, Jojo. All of the other clients and I each had a great experience with her and she did an excellent job. She arrived on time, was very down to earth, and made sure each of us got exactly what we requested checking for accuracy and precision: the results came out wonderful.
Thank you again, Bisi to you and your amazing team for the beautiful makeup services!
Vendor response 01/24/2023
Thanks so much Theodora! We appreciate you!!!
Annie T
5.0
6/28/2022
Trying to find artists who had examples, photos, and experience with hair and makeup for a diverse group of Asian and Black women seemed like an impossible task! However, we were so fortunate that my wedding planner had worked with and recommended this vendor to us. We hired Bisi and her salon Crystal Eyez for hair and makeup for our wedding party of 9 - me (bride), maid of honor, 4 bridesmaids, flower girl and both mothers. Bisi and her artists were professional, easy to communicate with before and after the event, friendly and most importantly, they were able to effectively meet our expectations as a group. Not one person was unhappy with their final look!
Janice B
5.0
4/07/2022
Crystal-Eyez owner Bisi and her makeup artist team came out and SLAYED my wedding party!!! All of the ladies were very talented and did an amazing job. Everyone in the wedding party absolutely loved their makeup.
Thanks again for making our prep time the best experience ever!!! Janice B. ♥️
Callie S
5.0
1/06/2022
Bisi was fantastic! Professional, timely, and talented! She created hair and makeup looks for both my mom, mother and law, and myself for my wedding day!! We all were adorned with so many compliments on her artistry! So grateful her sweet soul was apart of my wedding day!! Best in the business and best in Chicago! Can’t wait to use her services again! 💕
Nicole W
5.0
11/28/2021
My event wasn’t a wedding but an anniversary. I flew in from out of town and found Crystal Eyez through social media. Out of excitement I arrived early, but the makeup artist was ready! She greeted with a bubbly personality. I sat down and shared more information about the event and gave my one request that my eyes be the focus of my makeup experience. She did not disappoint and nailed the assignment! That night everywhere I went someone complimented me on my makeup! The photos I took were stunningly gorgeous! For me it was a life changing moment. I’d recently gained weight and did feel confident. My experience with Crystal Eyez changed that! Thank you!!!!
Ruby A
5.0
11/05/2021
My makeup by Simone was phenomenal. Totally recommend Crystal Eyez for bridal makeup.
Kemi O
5.0
11/02/2021
Bisi is truly the best! We got married in Riviera Maya, Mexico. Hiring Bisi to accompany me to Mexico was the best decision. She knew exactly what I wanted for my hair and make up and delivered above and beyond. My make up looked flawless throughout the day even with the humidity in Mexico. She also did my mom and sister’s make up (they both looked gorgeous). Everyone kept commenting on how gorgeous I looked and the photos are amazing. Bisi is very professional and kind. She is also very patient and was flexible when I changed my mind about my hairstyle the day of the wedding. Thank you Bisi for everything. It was a pleasure working with you!
Carlene C
5.0
10/27/2021
Symone did the makeup for myself & my bridal party and did a fantastic job! The makeup was exactly the look that I was going for and it lasted all day/night--which is impressive because I had a full day wedding, taking me to over 12 hours of having my makeup in tact. She was very time efficient with our party of 7 total, keeping us on schedule :)
Gina C
5.0
10/06/2021
Cori and Reella did such a great job on my hair and makeup for my wedding! Would definitely recommend them!
Jayla S
5.0
9/24/2021
If you are a Bride Bisi is it! I sweated, danced, change clothes and my makeup barely moved. I hired her as well as two other artists to do my 6 bridesmaids and aunt and they were on time, in and out. I couldn't ask for more.
Ranada J
5.0
9/14/2021
I can't say enough how pleased I was with the make up for my bridal party. I had used Crystal-Eyez for my engagement pictures and knew immediately I'd use them again for my wedding. I had a large party (12 ladies), and they were prompt, professional, and efficient. The quality was unmatched. Even a few of my guests booked makeup appointments. People are still talking about how beautiful everyone looked. If you need a makeup artist for any occasion, look no further. You will not be disappointed. I will continue to use Crystal-Eyez for all my makeup needs.
Monica C
5.0
9/06/2021
I used Crystal-Eyez for hair and make up for my 2020 micro wedding and 2021 reception. I’ll start with hair because I haven’t seen as many hair reviews. In 2020, I got an updo with a partial sew-in in place. In 2021, CE did the sew-in and colored my hair and the weave, in addition to styling my wedding hair. I actually liked their sew-in better than the place that did it before. Cori was my stylist and the way she did it was more comfortable, looked natural and provided flexibility in hairstyles. In terms of color, at first the color wasn’t what I wanted, but it’s possible the picture I showed wasn’t exactly representative. CE was extremely accommodating and re-dyed it the next day and it was perfect. If you’re wondering if you should do hair here, I say YES.
For makeup, every time I saw a black person in a Chicago wedding magazine the makeup was by CE. They didn’t disappoint. I went to them a couple of times throughout the process and each time they were efficient and executed what I wanted very well. For the 2021 wedding, I had 8 bridesmaids who all got their makeup done in addition to me and my Mom. They were Black, Indian, Asian, and Latina and CE made them look flawless. Truly, I was impressed by how well they did everyone’s makeup. My photographer also made a comment stating he was impressed as well and it sounded genuine!
Finally, I recommend CE because they are very easy to work with logistically. Clearly they do weddings all the time. It’s easy to make and reschedule appointments. They were always timely. Day-of they were also on time and worked efficiently. I would tell brides to use CE for hair and makeup rather than their regular stylist for this reason alone.
CE is an excellent salon and any bride should hire them with confidence!
Vendor response 01/24/2023
Thanks for such a detailed and beautifully written review. We appreciate you so much Monic...
a! It was truly a pleasure working with you and your ladies. We wish you a happy married life.
Emily P
5.0
8/12/2021
When I was searching for a makeup artist I came across Crystal-Eyez and as soon as I saw Bisi’s before and after photos of her clients I knew right away that I wanted her to do my makeup for my wedding day. I was totally blown away by her looks and her style was exactly what I was looking for. I wanted that glam, flawless look and that’s exactly what she gave me. She was also very flexible with me when I had to reschedule my wedding three times! Finally the big day came and I looked beyond beautiful and so did my bridesmaids. Bisi and her team did our hair and makeup and we all looked fabulous! They do such a wonderful job and I would highly recommend them to anyone. You won’t be sorry!
Vendor response 01/24/2023
Thanks so much for sharing your experience Emily. It was a pleasure working with you all.
Ebonie M
5.0
7/20/2021
Everything was amazing from start to finish. On my wedding day Cori, Symone and Raella were prompt and very professional. The whole bridal party and I received so many compliments all night on how lovely our hair and make up was. I hands down recommend trusting Crystal-Eyez makeup and hair for your big day. You will not be disappointed!
Vendor response 01/24/2023
Awesome! So glad to read this. Thanks Ebonie!!! Congratulations on your union.
Brandon J
5.0
6/06/2021
Bisi was my wife's makeup artist for our wedding (airbrush). Bisi was very patient and friendly, despite the chaos of the wedding day. My wife did not have a clear idea of how she wanted to look on the wedding day, despite this, Bisi was able to create a look that made her feel beautiful. Even with several interruptions, she was professional and committed to ensuring my wife was satisfied with the final look. My wife received compliments from all guests (including me!). We highly recommend working with Bisi.
Vendor response 01/24/2023
We love that this feedback is coming from the groom's perspective! Thanks so much for taki...
ng the time to share this!!! Your wife was such a beautiful bride. Wishing you both marital bliss!
Marshana R
5.0
9/11/2020
I feel so blessed to have found Crystal-Eyes Makeup & Hair! Bisi and her team are incredible at what they do! Specifically, Bisi was on top of all of the logistics making sure she knew what I wanted for my hair and deployed a great stylist to my location to perform. Catrina did my hair. She was professional, personable and above all did an outstanding job!!!! I couldnt have been more pleased. So grateful for this company!!!
Vendor response 09/11/2020
It was a pleasure working with you Marshana! You were so calm, cool and easy to work with,...
even with the on-going global pandemic. We are glad you found us. Thanks for choosing Crystal-Eyez.
Brianna A
5.0
1/06/2020
Bisi, the owner, is absolutely amazing! I had some last minute changes to my wedding timeline and Bisi was so accommodating to me and my bridal party!
Apple was my hairstylist and she made me look like a princess! I showed her a picture of the styles I liked and she absolutely executed. She didn’t try to get me to change my mind or say she could do a version of it, she gave me exactly what I asked for and kept good conversation while she glammed me up.
Victoria was my makeup artist and just wow! I have her my inspiration and she mastered it. My makeup was flawless, I felt beautiful, the makeup lasted and I received so many compliments.
Thank you so much for everything! I am so confident in saying I was a beautiful rose thanks to your enhancements!
Vendor response 09/11/2020
Thanks fo such lovely feedback Brianna. It was truly a pleasure working with you. God bles...
s your union 🙏🏼
Marah L
4.0
8/13/2019
My hair stylist Apples was amazing. She did a wonderful job. My make up artist was fantastic also. Only reason i dropped a star was difficulties in communicating with the owner regarding services. Otherwise, i was please with the actual results on my wedding day!
Vendor response 09/11/2020
Thanks for choosing Crystal-Eyez.
Lana V
5.0
4/29/2019
Bisi was phenomenal!!! I found Crystal-Eyez on The Knot and booked immediately after seeing the reviews and photos. Let me tell you Bisi did not disappoint! This amazing woman traveled all the way from Chicago to make me look flawless for my wedding day. She gave me the perfect make up and hair with little to no direction. It was so nice to have someone come in and already know what to do and how to do it in the middle of a hectic day directing ppl. She was so professional and sweet. Bisi even went above and beyond doing a last minute hair style for my mom. I can’t say enough great things about her. I will be booking with her for all future major events!
Vendor response 04/30/2019
You were a stunninggg bride Lana!! Every shot I took of you afterwards was absolutely flaw...
less! Thanks for allowing me to do the honors!!
Tamara N
5.0
4/20/2019
Lauren with Crystal-Eyez did my makeup and my bridal party for my wedding. She exceeded all of our expectations, and the makeup was flawless. She was professional and quick, and the makeup lasted all day and photographed beautifully. A+ rating!!
Vendor response 04/30/2019
Thanks for the lovely feedback Tamara! You were such a stunning bride!! Wishing you a happ...
y married life!!
Vanessa P
5.0
3/06/2019
I just got married this past weekend and I couldn’t be more impressed with how talented Bisi is. First of all, I arrived 10 min late to the venue and saw Bisi and her other MUA set up and ready to go! I had only 1 pack of clip ins for my really thin hair but she worked wonders with it. The make-up was seriously the best I have ever had done my a MUA...and I have been to plenty! She had another artist with her that did my brides maids and mom’s make up. She seriously took 10 years off my mom. She looked fab! I highly highly recommend her and her team.
Vendor response 04/30/2019
We had a great time working with your group. You all looked amazing!!! Thanks for choosin...
g Crystal-Eyez!!
Victoria B
5.0
1/02/2019
I used Crystal Eyez for my wedding and could not have been happier with them!! Bisi was responsive to all questions prior to the wedding day, and did a stunning job on both the trial and the day of makeup and hair! Her team was also amazing and did an incredible job on my bridesmaids and mothers hair and makeup. They were punctual, professional, and fun to have around doing hair and makeup as we were all getting ready! My hair and makeup stayed flawless from the time they finished at 1pm through the entire day, and a night of sleep! I loved Bisi's hair and makeup job so much they are now my go-to spot for hair and makeup for holiday parties and other special events (I travel from Lincoln Square to South Loop for them).
Vendor response 04/30/2019
Thanks Victoria!! It was an absolutely pleasure working with you and your ladies!!! And th...
anks for being s loyal customer....we love having you over. Looking forward to your next appointment!! xx
Michele M
5.0
12/18/2018
I honestly hope all the future brides out in Chicago read this and book crystal-eyez salon! My wedding day started perfectly because of these ladies! The team who help my bridal party and I get glammed up we’re fantastic, they were friendly, fast and did incredible work!
Vendor response 04/30/2019
Thanks so soo much Michelle!! It was our pleasure!! You looked GORG!!!
Jumoke O
5.0
11/20/2018
I had the pleasure of working with Bisi, she did my makeup and my bridesmaids. I loved my makeup. Bisi was able to bring my idea to life. I showed her pictures of what I wanted. I did not have time to do a makeup trial and I was very happy with my makeup. It lasted throughout the entire day. She was extremely professional and listened to me which I think it is important. Everyone got a ton of compliments. Definitely recommend
Vendor response 04/30/2019
Thanks so much for taking the time to leave feedback on your experience. It was a pleasure...
working with you and your ladies and you were an absolutely stunning bride!! Thanks for trusting Crystal-Eyez!!
Teneeka S
5.0
11/02/2018
Teneeka
Wandoo M
5.0
10/31/2018
If Bisi of Crystal-Eyez is available on your wedding date, you should book her without hesitation. I couldn't have been happier with how beautiful I looked on that day. What I love most about Bisi is she takes your considerations into account, without compromising her aesthetic style.
I am not a fan of a lot of make up, and have had issues with artistes applying a ton of foundation or lashes that feel heavy. I essentially stopped using lashes because I felt so uncomfortable with them. Bisi understood that I wanted a natural look and gave me exactly that. My face felt very light and I couldn't tell I had lashes on. She gave me the perfect hint of color with my lipstick and eye shadows. I truly felt amazing on my wedding day without feeling unrecognizable.
She was extremely professional and punctual throughout the process and gave me a lot of tips on how to apply my foundation. My mom rarely has make up on, and she made her look flawless on as well.
I was lucky enough to have her for the entire night so she was available for my touch up, but I recommend getting her touch up kit if you don't have her for the night. My sisters got the touch up kit, which contains all the essentials for a quick do over.
I still get tons of compliments about how amazing I looked that night and I couldn't have felt that beautiful if Bisi hadn't glammed me up.
Vendor response 04/30/2019
This is such a beautiful review. Thanks so much! And thanks for an opportunity to come to ...
Houston to create your flawless wedding look. I never pass up a travel opportunity...esp to somewhere warm :)
Kanyin K
5.0
10/31/2018
Crystal-eyez made me look absolutely beautiful on my wedding. The service was very professional and I was adequately touched up through out the event. My pictures came out great! My bridesmaids who were also made up by Crystal-eyez looked fabulous.
Vendor response 04/30/2019
Aww thanks so much Kanyin! Thanks for bringing us out to St. Louis for your 2-days wedding...
festivities. We loved working with your entire group and wish you all the best in your marriage!!
shunika F
5.0
10/30/2018
Bisi is the bomb.......... I don't wear makeup but when she was finish with my makeup and when I looked into the mirror I didn't recognize myself. OMG........I was beautiful I must say myself; I received so many compliments that night. Everyone told me I looked like a celebrity and some said I looked like a real live Barbie.
Thank you Bisi!!!!
Vendor response 10/30/2018
You looked stunning...truly like a celebrity!!! You have one of the best skin I've worked ...
on in a while...made my job too easy! Thanks so much for the review. God bless your union!!
Cassandra L
5.0
10/27/2018
Wonderful job for our wedding!! The hair and make up trials were great and looked even better the day of!! This was my first experience with them, but won’t me my last considering the way the handled me and my bridesmaids. Thank you!!
Vendor response 10/30/2018
Congratulations Cassandra!! So awesome to read this! You were a pleasure to work with. We ...
can't wait to service you again :)
Brianna H
5.0
9/21/2018
Chantalle from Crystal-Eyez did my hair and makeup for my wedding and it was AMAZING!!! I got SOOO many compliments on everything from my curls, to the brows to the lashes to the overall look and blend of everything. I was nervous at first because I came in from out of town for my wedding and wasn't able to do a trial ahead of time. I was put at ease immediately as she arrived on time, and ready to go (she's also pleasant to work with and had a good attitude)! Needless to say, all of my worries were instantly erased when I finally got to see the finished look in the mirror! The end result was everything I could've asked for and so much more. I even cried during the wedding but still somehow had a flawless look until the end of our day. I would definitely use their services again... Especially Chantalle!!! Thanks!
Vendor response 10/30/2018
So glad to read how much you loved the whole experience. We actually have a picture of you...
r reaction when you first looked in the mirror....priceless! You were a beautiful bride. Congratulations again!!
Natalia R
5.0
9/21/2018
The Owner, Bisi, along with another Make-Up Artist, TY, took care of my Bridesmaids, Mothers, Flower Girl and I for my Wedding on 9/9/18! There was a mixture of Airbrushing and Traditional techniques used on my group of ladies, which had various shades of complexions. All of us Looked and Felt Absolutely BEAUTIFUL! The level of Professionalism and Skill from the Artists were Top Notch! Highly Recommend!
Vendor response 10/30/2018
Thanks for the beautiful feedback Natalia. You were all so much fun to work with. We had a...
blast with your group! Thanks!!!!
Tee A
5.0
7/16/2018
I really appreciated the excellent work by Bisi Essien, principal at Crystal Eyez Makeup & Beauty Lounge. We had a particularly difficult wedding as we were married outdoors in Malibu, California, on the hottest day on record in July. Given the circumstances, Bisi went above and beyond to work with textures to provide sweat free and comforable makeup that suited both my taste and the wedding aestheic. She also stayed throughout for touch ups if needed, never complaining once, though the makeup lasted all day and night with only a few touch ups needed.
The trial the day prior was informative and seamless. Pricing was reasonable & quality was excellent. We were able to talk through adjustments and changes that were well executed on the wedding day.
I would highly recommend Cystal Eyez Makeup & Beauty Lounge for your wedding or next event.
Vendor response 10/30/2018
Ahhh I was so excited about flying out to California to create your flawless wedding look....
..until my flight landed and the heat hit me!! 110 degrees...outdoor ceremony and outdoor reception!!! BUT it was all sooo beautiful and you were an absolutely stunning bride....natural beauty!!! And your hair and makeup held up so well through out the day!! ! Thanks for trusting and choosing me all the way from Chicago to come do the honors!!! xx
Sarah H
5.0
5/31/2018
My wedding look was perfect, It still looked good at the end of the night. They also accommodated the schedule changes I had and adding extra people. I would highly recommend them.
Vendor response 10/30/2018
Thanks so much Sarah. You looked so beautiful!!! We had a great time glamming you and your...
ladies up!! Thanks for choosing Crystal-Eyez.
Shade A
5.0
4/20/2018
I’m so happy I decided to go with Crystal-eyez. The ladies were such a joy to work with. From beginning to end, all of my questions and emails were answered promptly. They were very flexible with scheduling my trial appointment and on the day if they showed up early! They do an amazing job with everyone’s hair and I would highly recommend them for anyone wedding, party, etc. you will not be disappointed!!
Vendor response 10/30/2018
Thanks Shade!!! It was such a pleasure working with you and your ladies! Thanks for allowi...
ng us to do the honors!! xx
Robin A
5.0
4/05/2018
Crystal-Eyes Makeup & Beauty did an AMAZING job for my wedding! There was a smooth process from the coordination of appointments to the day of the wedding! The owner Bisi and her team paid close attention to details and the execution of my wedding beauty and make-up expectations. They exceeded every goal that was put forth for the entire picture perfect wedding style! Every single bridesmaid was extonished at their look upon completion. They were made to look gorgeous and received tips and tools of how to maintain their desired look. As a previous bride to be, I can truly say that Crystal-Eyes beauty and make-up gave me a MILLION DOLLAR LOOK! I am so grateful I chose this company for my big day! I look forward to utilizing their service for many occasions to come!
Vendor response 10/30/2018
Aww thanks so much Robin. You were awesome and you looked beautiful! We had a great time w...
ith you all. Thanks so much for trusting us to create your flawless wedding day look!!!
Tutu D
5.0
2/13/2018
Crystal-Eyez is simply amazing. I knew I was in great hands from the very first trial I had with Bisi. Not only is she amazingly talented in beating faces flawless and creating gorgeous hair styles, she also did an amazing job in easing my stress on my wedding day. The morning of my wedding, I was freaking out because my other vendors were getting on my last nerve and I couldn't stay seated for her to do my makeup and hair. However, she was very patient with me and took her time to calm me down and made me feel like it was all about me. She took her time to do my makeup and hair and absolutely made me look like a princess. Even when I was running late and turning into a bridezilla she stayed with me until I got into the limo. I must add that she did my makeup and hair at 10am and it stayed slayed all day without any touch up. Even at 12am (14hrs later) after all the dancing, my guests couldn't believe that I still had on the same makeup from morning...it was still Flawless! I will recommend Crystal-Eyez over and over again....definitely my favorite vendor of the day. God bless Crystal-Eyez for showing me soo much love and support.
Vendor response 10/30/2018
Awww thanks for such a beautiful detailed review. It was our absolute pleasure...a true ho...
nor. You were absolutely gorgeous at your fairytale themed wedding. #princessbride
Candace B
5.0
4/15/2015
Crystal Eyez made me feel like such a beautiful bride on my wedding day! Jasmine was amazing!
Vendor response 10/30/2018
Thanks so much for the feedback Candace! You were indeed a beautiful bride!!!
Nailah W
5.0
10/09/2013
Bisi did an amazing job on my makeup and also that of 2 of my maids and my mom. I received a lot of compliments and it lasted ALL NIGHT LONG. (And I danced a LOT)
Vendor response 10/30/2018
Thanks Nailah!! I'm glad your makeup stayed flawless all day!!!!!! #win :)
Tiffani S
5.0
9/20/2013
So, I planned my wedding in a city that I am not from and do not know anyone that is from there or who lives there. I actually came on the knot and read reviews for Crystal-eyez and everyone reccommended using them. Well, you know those situations where all of the reviews are positive and then when you go your experience is not great...yeah, well this is not that type of review because my experience was amazing!!! I had Lena C. as my makeup artist. I did a trial with her, the day before my wedding. Yes, you read that correctly, the trial was the day before my wedding but I had already booked her for the wedding and either way, this was a go. I went to trial and crossed my fingers that it would go well. Let me tell you, Lena did a fantastic job. She blended and highlighted and made me look like a model. I felt beautiful just walking out of the studio and on the next, day (my wedding day) she did an even better job. I felt and looked beautiful and that is what all women want on their wedding day. I wanted to be a diva and Lena helped me get there. She is just also an amazing person to talk to and that is a huge plus!! I have had my makeup done professionally several time before but never has been done so flawlessly. Lena is a rock star!! If you are reading this review, then I just made your life easier because Crystal-Eyez is definitely for you!!!! I mean, come on, their reviews speak for themselves, how can you not use them?! I am so so happy that Lena did my makeup and the makeup of my bridesmaids and my mother who also looked fabulous but not as fabulous as me:)
Now that you are done reading my review, go to their website now and book them, you will be glad that you did!!!!!!!
Vendor response 10/30/2018
Tiffani, thanks for such a detailed review of your experience. We are glad you loved it al...
l. Thanks so much for trusting Crystal-Eyez for such an important day. God bless your union.
The A
2.0
9/06/2013
There’s a 3% charge to every transaction that is made via Paypal. You actually cannot make an appointment without making a Paypal payment online first. For something as personal as wedding makeup, you should be able to speak with someone first and they should be able to personally take your payment if they are a good business.
They refused to take a check or money order for my payments. I still don't know why they cannot receive a mailed payment to a business address listed on their website. I paid 3% fees on $350. I wanted airbrushed makeup for my wedding but I was discouraged from getting this service and it was suggested that I get traditional makeup. Airbrush is a service offered by this business.
A woman named Bisi emailed to tell me I should get traditional makeup, as this is what was on my contract and I told her that I mentioned to her that I always wanted airbrush, regardless of what she thought and the bottom line is that Bisi should have put this on my contract instead of telling me that 80% of the photos on her site had been done with traditional makeup. Didn't I have a choice in the transaction, as I was a paying customer??? The truth finally came out, that the woman assigned to do my makeup did not know how to do airbrush.
Bisi refuses to own up to the fact that her business botched my contract, which I did not receive from them until the week of my wedding because I was unable to find it online and when I reached out to the makeup artist (MUA) when she contacted me a month before my wedding, she took a while to get back to me and I ended up dealing with Bisi about this.
The MUA used simple MAC makeup that I already have in my collection and her color selections were EXTREMELY limited. Her case was also FILTHY, making me think she was not very sanitary. She kept having to go wash her sponges, but we thought she would have had enough for our job, since the job was booked months prior to my wedding day.
The false eyelashes that came with the service were in a filthy container and I had to remove them because one kept hanging and did not have enough adhesive. The only time I touched them was to try to put them back in place and then later to take them off because I was tired of trying to reapply what should have already been applied firmly enough to last at least for 8 hours. It was very uncomfortable and made my photos look varied because there are some with me in lashes and then others with me without lashes because I had to remove them. I didn't like this service at all.
I really did want to like the business, due to the WOW factor photos listed on their website, but after corresponding with the principal of the business and actually having the service, I am not sold on this service and cannot use them again or recommend them.
I used them this time solely based on older reviews from 2011 and 2012, but I guess this business is dealing with new issues in 2013, which are not making this service as good as it once was.
Vendor response 09/09/2013
So sorry to hear you didn't have a great experience with us as we try to ensure that all o...
ur clients do. Our phone number is listed on all our correspondences and you can definitely "speak" with us, as you did. You initially contacted us by e-mail and we responded by e-mail, after which we spoke on the phone.
For your convenience you chose to use paypal to make your deposit and Paypal charges a 3% transaction fee to use their service, but there are also other options to make your deposit which don't have transaction fees. As listed on our website we definitely accept checks and many clients can vouch for this. Chase quickpay is also another option, as well as coming in to the studio to make a cash payment. Let me add that your deposit was only $100, even though you also chose to pay your $250 balance through paypal a couple of days before your wedding, instead of waiting until the wedding day when you could have paid the balance in cash and avoided paying transaction fees "to paypal".
As soon as we received your deposit, we sent you a receipt/contract and made multiple requests over the months leading up to your wedding for you to review and return the signed contract. You waited until the week of your wedding to return the contract on which you made changes, crossing off traditional makeup and writing in airbrush makeup. You were immediately informed that your artist didn't do airbrush makeup, and had you requested this earlier, you would have been reassigned to a different artist who did airbrush. But your initial request was for traditional makeup and so you were assigned to a traditional makeup artist. Unfortunately, at that time 3 days before the wedding day, there wasn't much room for flexibility as all artists had already been assigned. We also informed you that 80% of the work featured on our website was done by traditional makeup and you said you were happy with the results and that you were fine with proceeding with traditional makeup.
It is unfortunate that you were uncomfortable with your lashes and had to take them off. Sometimes when clients aren't used to wearing lashes, they find them uncomfortable and keep touching/disturbing the lashes which may cause them to loosen. This is why we recommend a trial session before your wedding day so that you can get comfortable with your makeup before that day, but you opted out of a trial.
Finally, our artists keep kits clean and sanitary, and if the artist kept washing her makeup sponge, that is the sanitary thing to do. Thanks for bringing this up though, we will definitely re-emphasize the importance of continuing to maintain the cleanliness of our kits.
Our apologies again that you were not satisfied with our services, but we appreciate that you voiced your opinion and wish you all the best in your marriage. Thanks.
Crystal E
5.0
1/23/2013
On my wedding day Crystal-Eyez provided high quality services. She made me feel relaxed and she was very professional and helpful with me in getting prepared for my special day. My makeup was flawless and I feel that she did 150% in her services provided. She did exactly what I requested and I loved my look. If I could change anything about that day it will be nothing. Crystal-Eyez is the best makeup company that Chicago has to offer and I highly reccommend them with no reservations. ( A must on that special day!!!)
Vendor response 09/09/2013
Thank you so much for this awesome review. It was our pleasure and we appreciate the oppor...
tunity! God bless your union!
Sharence G
5.0
8/23/2012
Absolutely a remarkable job!! Bisi is great at what she does and I was so pleased. I was very happy with the outcome of my makeup. My photographer said that was only the second time he'd seen makeup done that good. I didnt have any idea of what I wanted and she did it flawlessly.
Vendor response 09/09/2013
Aww thanks so much for this feedback. Means a lot that your photographer said that, knowin...
g that he has probably worked with hundreds of makeup artist. You were a pleasure to work with! God bless your union!
Katterina F
5.0
9/14/2011
Crystal-Eyez did an amazing job on my makeup. Not only did I feel beautiful, but I looked beautiful also!! Thanks so much for making my day special and memorable.
Vendor response 09/09/2013
Hey Katterina, it was fun working with you and your bridal party. And even more so, with y...
our wedding being featured as one of the fabulous weddings on the "Four Weddings" TV show on TLC. Thanks again for giving us the honor to provide your wedding day makeup services. Wishing you all the best in your marriage! :)
Vonda P
5.0
7/08/2011
If you want to look flawless on your special day then use her. She uses the best products and she takes her time with the application of your makeup. Bisi is AWESOME and very reasonable.
Vendor response 09/09/2013
Thanks so much for taking the time fo leave a review Mrs. Fields! It was a pleasure workin...
g with you. You were indeed a flawless bride!!!
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