About this vendor
We are a custom design studio using beautiful handmade papers, lace, embellishments from around the world. Every invitation is made by hand just for you. Nothing is pre-made. Being made by hand doesn't mean they are more expensive...just uniquely You! Prices begin at $4 each and increases according to the embellishments and layers you may wish to add. Most include the reception and/or response cards. We also offer custom programs, seating charts, menus, unique table cards, 3-D thank you cards to look just like your wedding party's dresses! and so much more. If you can envision it...we will help create it for you! We recently moved our main location to sunny Brooksville Florida with a small presence still in MI...our loyal and valuable clients for 22 years. Due to covid, we currently do much of our appointments online, on the phone, Zoom, etc. and promise an enjoyable and personal experience. What can we design for your special day?
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Business Attributes
- Woman-owned Business
Invitations & Paper Goods
- Calligraphy
- Custom Invitations
- Paper Goods
- Escort & Place Cards
- Guest Books
- Menus
Reviews
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4.3
out of 5.032 reviews
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My fiancé and I wanted a "traditional" invitation to go with our classic and timeless wedding. Everything we saw online was a stack of paper wrapped in ribbon; not what we were looking for. I hadn't wanted to go custom, because I didn't think we could swing the price tag. Until I met Karen. She met with my family because my fiancé and I live out of state, and allowed us to join in via FaceTime. For the first time, someone was listening to what I was envisioning for my invitations. Not only did she immediately start pulling colors of papers and card stock, but she even put together a mock invitation while we were on the phone!
Our invitations are absolutely breathtaking and exactly what I was looking for; without the shocking price tag that other custom invitations designers were quoting. And that's including the rush fee! Karen and her wonderful staff completed our order in just two weeks!
Our guests have begun receiving them in the mail, and everyone is blown away at how beautiful they are! I keep receiving compliments on them, and I've heard a few times that they're the prettiest invitations people have ever seen!
Karen and staff: thank you so much for making my vision a reality!
Custom Creations, owned by Karen Kellems Bailey was AMAZING from the moment I met her. She is experienced, organized and yes, very creative! My invitations were absolutely GEORGEOUS! I went to her home office and she had a wonderful assortment of examples and options. She answered all of my questions and gave great suggestions. The elegance and beauty of the invite was the introduction to our guests of what to expect on our special day.
Karen is absolutely AMAZING to work with. She's been very open and honest about her pricing as well as willing to make suggestions to help save some money. She's very professional and creative- she wrote a custom poem for my Save the Dates and I can't seem to get enough compliments on this poem. If you are looking for a unique invitation and to work with someone who is kind, warm and professional book with Custom Creations & Invitations!
Karen Bailey at Custom Creations & Invitations is excellent ! She is a kind and generous person, who
really goes the extra mile to personalize the experience of designing and creating wedding invitations.
Karen’s work is beyond beautiful! She is easy to work with and has so many invitations to look at, it’s hard to chose just one. I first met Karen when she worked with my eldest daughter for her invites and seating chart. Now 5 years later we are a repeat costumer with my youngest. I can’t say enough about her work or what a joy she is to work with!
We met Karen at a Bridal Expo and have nothing but fantastic things to say about her and the staff at Custom Creations & Invitations. Karen is so talented at what she does, but most importantly, she cares so deeply about all the people's lives she touches. From the moment I met Karen, she was so kind and thoughtful in helping us create gorgeous invitations and accessories for our special day. She takes care of everyone with the utmost respect, professionalism, and care! Karen was always available to chat about details and made sure we felt comfortable and taken care of throughout the whole experience. I am so thankful to work with Karen and that she became a part of this special time in our lives. Thank you so much!!! You are wonderful in more ways than one!
Chelsea and I wish we would have found Karen prior to ordering our invitations at an "on-line" site. Karen was wonderful to work with. When our "on-line" invitations arrived in pieces Karen came to the rescue and offered her services at very reasonable rates. She is very creative and has an impressive display of her work for you to peruse prior to making your choice. We really appreciate her relaxed and thoughtful attitude as it made the entire process enjoyable for us. As a professional myself who works directly with the public like Karen the less than 5 star reviews in the past did not deter me one bit! My take on these negative reviews was that they were written by people who have a chip on their shoulder and believe that no kind gesture should go unpunished. Karen IS that kind and caring person you are looking for. She is an asset to our community and made our experience a pleasure.
I HIGHLY RECOMMEND THIS BRAND. We found Karen at a bridal show and while I'll admit that I was a little wary at first, working with her turned into one of the better decisions I made! We got our amazing and unique wedding invites through her and everyone (and I do mean everyone) thought they were amazing because they were all hand crafted and put together by hand that incorporated our theme and our colors. because we liked that so much we had Karen help us with the big day of seating chart and special table pieces that she invented called triple cards (THESE are super cool and the guests at the wedding thought they were a hoot!). The best part about all these things being made by the same person - they all had the same theme and images run through all of them! Several people were super impressed that I was able to tie all these things together and they said it was all beautifully done.
Overall, Karen was easy to work with (And talk with lol I stayed an extra half hour because we were having so much fun talking) and dedicated to doing a wonderful job for you and giving you what you want for your invitations or other creations. I would, and am, planning on using her again in the future for big events down the line. I cannot say again how amazing this lady is at the work she does.
Karen is a wonderfully talented woman with a unique and lovely set of skills. She takes great care and time to learn your style and help you design every facet of your invitation, creating something you will not see anywhere else. She is amazing at helping you stay within your budget while still producing something brilliant. I came away with items completed two weeks ahead of schedule and a new tradition of serving myself a cup of tea with fine china. It was a wonderful experience and I can't wait for my next event that requires a collaboration with Karen!
I met Karen at a Bridal Expo and of all the invitations at the Expo, hers were the rarest and most beautiful. They are fancy and custom made. I decided to take my fiancé at the time, now husband to go meet with her for the first time.
I did not know what to expect as he was not as involved in the planning of our wedding and just kinda' put everything on me aka "Whatever you like honey". I must admit to my surprise he was super involved in the invitation process and we had a lot of fun with Karen. She had a wide assortment of specialized and custom papers from us to choose from and we were like children in art class cutting and choosing what pretty papers we wanted. Our invitations really set the tone we wanted for our wedding as people were really dressed up and flew from far and wide to see the "Royal Wedding".
We finished our invitation in one visit and she duplicated the replica we made and everyone raved about our invitations. Her prices were more than reasonable for the work and pride she puts into all that she does. Her work is quality and all of our guest talked about how much they loved our invitations. Some of our male guest told me they typically loose or throw invitations away but saved ours. I would recommend Karen again and again. She was so sweet and made the experience perfect for us. My husband is crazy about her and enjoyed working with her probably as much if not more than I did.
Her shadow box with our invitations and etc was amazing and she even made our seating chart beautiful. Our theme was the Royal Wedding and I can truly say she made my wildest dreams a reality. I wish I could attach the pictures so you could see as this description truly does not do her work any justice. Tell her your vision and she will make it come to fruition.
Karen at Custom Creations & Invitations is neat - sweet...petite...and one of the most favorite parts of our wedding planning. She is so amazing with her knack for designing just what you envisioned...but really didn't know before you got there! She helps you to discover all the possibilities and the end result really is awesome and sets the tone for your entire wedding. She pulls out beautiful papers and ribbons and lace and doo-dads and designs it with you while you are sitting there and then helps you write your custom wording as well. If you want a very personal experience and gorgeous invitations I wouldn't go anywhere else.
I went to custom creations and invitations for my bridal shower invites, Karen created the cutest design ever. I love how creative she is, since I had so much fun I decided to have her do some more things for me as well. Everything she does is so unique and she is very lovely and easy to work with. I highly recommend her.
Karen at Custom Creations & Invitations did my daughter's wedding two years ago and when we were ready for baby shower invitations and announcements we knew we wouldn't go anywhere else. Everything they do is unique and so creative. She designed a one-of-a-kind baby shower invitation for us with Noah's Ark as the theme and she hand-cut the little animals out and popped them up 3-D...so cute! When it comes to creativity, personalized service, and a wonderful experience...you need look no further. This is where you want to be. The process is just plain fun! Note: When I went to check her reviews recently I was astonished to see a couple of negative reviews. Don't know who those people are but trust me when I say Karen is the sweetest person and easiest to get along with ever...must have been bridezillas on the loose!
I just picked up our invitations from Karen, I cannot tell you how thrilled I am with my entire experience with her. She helped to create the most beautiful invitations that I could ever imagine. She helped me all along the way and even did extras for us she is a joy to work with, I cannot stress how extremely Overjoyed we are with the results I would never have imagined that my invitations could be so beautiful ! she even created a poem just for us ! I would recommend her to anyone and everyone. if you want the most personal wonderful experience from a loving Christian woman then please go see Karen from Custom Creations she is the best!!
Our experience with Karen Baily was an absolute nightmare! There were numerous mistakes made including the stamp that was placed the wrong way on our response cards. Another vendor that we have hired had the same experience . Anyone who would like to hear about this terrible experience can feel free to contact me direct. I will be happy to share.
OK, I will start by saying that the invitations she makes is amazing and her skills are impeccable, but that is where the flattering ends. Working with Karen will be nothing but a stressful disaster. She always claims that she is not a businesswoman, she just does this because she loves to be creative and it shows. She is terrible at organization and remembering things. She would tell us one thing or give us one price, only to change it a month later. She would deny every giving us the original quote. Karen would never take responsibility for her mistakes, only that it is your responsibility to remember things; not hers. Everything is your fault, not hers. Her method of organizing your file is by placing all your stuff in a shoe-box. She will do nothing but cause you headaches if you choose Karen to do your invitations. I would not recommend Karen to anyone, I have warned my wedding planner about recommending her, and I will never do business with her again. If you do choose to work with her, be warned... write down EVERYTHING she says, save all your quotes, LOSE NOTHING! You cannot depend on her to stay true to her word. She will forget something. The invitations that were mailed out were beautiful, but they were not worth the stress it brought.
Working with Karen was absolutely amazing! From the moment we begun the process of creating our invitations she put so much care, detail, and thought into them! The invitations turned out absolutely beautiful and our friends and family commented on how wonderful they were and that they had never seen anything like them! If you are looking for an invitation that will stand out and be different from any other invitation, I highly recommend Custom Creations!!!
We were recommended to Custom Creations and Invitations by a family member who knew of Karen. She had created beautiful invitations for my grooms stepbrother and his now beautiful bride. Art; that is the word I would use to describe what Karen does. Every layer of each invitation is positioned with tender attention to detail. Every word inked is specifically tailored to your desire. The spacing is eloquently rendered by a professional. Yes, the process is going to take a few hours to design. Yes, it does cost more than wedding paper diva's or any other mass produced, comes on a perforated sheet, invite. You are paying for a touch of elegance. They are a truly unique reflection of two personalities that are coming together. The invitations set the tone for your guests . Anything else is insufficient by my standards. It was well worth every penny we spent, and Karen really is lovely. She loves to celebrate with you. A bottle of wine to commemorate one less thing on your list. A hug at the end of your visit. If problems arise she will communicate this to you. She does request that you send her a photo on your special day so that she can share in your joy. Karen makes you feel like family. Our order may not have been exactly on time, but sometimes it takes a little longer for perfection and I understood that the best I could. For couples wishing to use Custom Creations and Invitations; the deposit may be made with a credit card, but your final payment must be made in cash. I highly do recommend this business. Thank you Karen, it means a great deal to me that you've made our special day truly extraordinary.
Karen is amazing! She is so creative and gave me the time and attention needed to make sure my invitations draft was perfect. I can wait to see the finished product. The invitation will definitely set the tone for the Wedding. Thank you Karen!
First, I just want to express how happy I am with the invitation we created. It is absolutely beautiful and everything I hoped for. Working with karen was a pleasure. She is so focused on making sure my fiancé and I were happy. She was extremely patient while I changed my mind several times. You can tell this is her passion, and she loves what she does--it shows in her beautiful work. I would recommend her to anyone!
I have had the absolute worst experience of my life with this company. I ordered my invitations in February. I requested they be done and ready to pick up by May as we opted to not send save the dates but to instead send out invitations earlier. She told me we have PLENTY OF TIME. so I requested June instead. I didn't feel this was out of line. She then proceeds to tell me they will be done by July 2nd. The day I was to Send out my invites for 240 GUESTS! I stressed to her that they need to be done as early as possible. She called me on July 2nd to tell me they wouldn't be ready until July 9th. It is now July 7th and I called to find out my remaining balance ( I was informed I would be sent this info in an email and NEVER WAS) And she tells me they wont be ready until ATLEAST July 16th.. 2 weeks after my invites were supposed to be sent out! She then repeatedly kept telling me I was yelling at her and harassing her. While yes I am angry, and I have every right to be when you BREAK YOUR CONTRACT, I never yelled at her. She repeatedly kept telling me to be quiet when she couldn't give me an answer as to why something I ordered 6 MONTHS AGO is still not done. While I was waiting to find out when exactly I would be able to have these invitations (that we are paying over a GRAND for) she is telling me they are still in pieces!!!!! Buckles and ribbons just hanging out in a box!!! The lack of follow up (she apparently never got our guest list and addresses that we email in May, wouldn't you contact your customer if you hadn't received something?!) and lack of Customer service astounds me. I will be telling everyone far and wide that they "have been blessed with an abundance of work" which is apparently code for they don't care about your schedule for, ya know, the biggest day of your life! Just their money. You're better off ordering from ShutterFly than this place. At least you know they will be ready on time.
Karen Bailey is absolutely wonderful. I have been working with Karen since 2010. To date I have used Karen's invitations for 2 daughters weddings, 3 women's luncheons and custom evelopes that I use to present monetary awards and gift cards to my team members. Karen prices are affordable and the services that you are going to recevie for what you pay is unbelievable. If you want elagence delivered in an excellent manner, call Custion Creations and Invitations and ask for Karen. Pastor V. Williams, Senior Pastor, Living Waters Church
Karen is the SWEETEST lady!! Invitations was one vendor I was not looking forward to in the wedding planning process, it just felt super overwhelming to me....and then I met Karen and she made it all so simple and smooth-sailing. Thank goodness for Karen. I met her and instantly knew that I wanted to work with her for my wedding invitations. She is just wonderful to work with. She makes you feel welcome when you meet with her and works hard to work within the means of your budget. Her invitations are BEAUTIFUL and her expectations and pricing is clear from the get-go, so no surprises. There were a couple of times that I had to make changes to my order and Karen was more than accommodating. She is easy to be in contact with via email, calling, and/or even texting! I would definitely recommend Karen and Custom Creations & Invitations to anyone looking for wedding or event invitations.
The owner responded to my daughter’s review and first of all, no one threw a pen at the mother in law to be. This was exaggerated. A pen was not thrown across the table but down on the table after the owner continued to write church ceremony handouts after both my daughter and I stated they were not wanted. I was at one end of the table and the mother in law to be was at the other end of a 6 foot table, very far from the pen. What she left out was that she was contacted 20 minutes after the appointment and informed that the situation had been worked out with the mother in law to be, but she stated the check was already sent to the bank. She refused to cancel the order and refund the money after the check cleared or apply the money to the current order. Not sure that is even legal. So we were stuck with church handouts we did not really want. Also, no invitations left her establishment without paying the other half of the order, which was $630 in cash, which was brought to the appointment. The question to the staff was why did the full order have to be paid when the reception cards, church ceremony, and thank you cards were still owed. By the way not just us but everyone has to pay in cash. Had she not continued to write the order, the drama would not have occurred. And yes you do have to schedule an appointment to pick the product orders as they are completed within five days of when she gets It ready, on her schedule, or pay a fee. My daughter had to change an appointment because of a foot and a half of snow and she was upset with my daughter, who did not want to drive from Lake Orion to Canton in bad weather to pick up a partial order. My daughter did send the owner an email to let her know we would pick the completed invitations up on the way to Chicago and they were in a bag at the door when we arrived. The staff were put in a bad situation and tried to be helpful but constricted by all the owner’s rules. By the way, you will get a list of her rules as a contract, so read carefully before you sign. Out of all the providers this is the only one that there has been an issue with. Hopefully, we will get the rest of the order, now that it has all been paid for. If you’re willing to do what she says, when she says it and in her time frame, you will have very pretty and professional looking invitations.
Karen is absolutely amazing! I have sat with her to do invitations a few times (2 other weddings I was a part of and she did my baby shower invites). When It came time for my wedding invites, I didn't even entertain the thought of going to anyone else. Karen is just awesome at what she does. She has many options and many ideas that fit any style and budget. She is very thorough and pretty much makes whatever your heart desires. If I could give more than 5 stars I would. I am so happy with my order (that i just picked up today). I am already looking forward to the next big thing I need invites or just her services in general. Thanks Karen!!!
Don't be fooled. No customer service. All about her getting her money. She would not allow me to change my order even after 20 minutes. She started Screaming at my mom on the phone and calling her names when discussing a matter. Told my mom she is stuck with things. You only have 5 days to pick up your order or will be charged extra. You have to pay in full before receiving your complete order so you cannot be sure she will even fulfill it. Can only pay in cash. If you cancel anything you still have to pay the same amount and have to get something from her. She won't return emails or phone calls. Her staff talked bad about my fiancé and I while we were standing there. She walked in when we picked up our invatation and the first thing she asked her staff was did we pay? She doesn't care about you or your wedding just that she makes her money. As a bride she has been my biggest regret in planning my wedding. I've left in tears twice after dealing with her and her poor attitude.
Karen was absolutely fabulous. As a bride with a small wedding and a budget to match, she was able to craft wonderful invitations that matched our tone and price range; she can work with small events and large scale ones as well. Karen is very personable and the initial consultation met my expectations. Additionally, she was able to craftily include appropriate wording for the Catholic Nuptial part of our celebration, and that was the portion of the invitation I was most worried about. Despite an error on the response card envelope that forced me to make another trip after it was corrected, I was very pleased with the end results.
I cannot find enough good things to say about Karen at Custom Creations. I have never seen a person love her job so much and take such pride in it. She treats your invitation with so much love and does everything she can to make sure you love every inch of it. She works within your budget and makes sure you not only LOVE your invitation but that it is affordable as well. My final product was beyond my wildest dreams.
I went with Karen for my wedding after she did my older sister's invitations. We were told over and over that our invites were the most beautiful that some of our guests had ever seen. Having worked with her before, there was no question in my mind as so who my fiancee and I would use. Karen made our invites, seating chart, programs and special silk boxes for our parents. She is simply fantastic to work with. I know that our wedding (it's in a week. YIKES lol!!) will be perfect and I know that part of that is because we chose Karen. She truly is the best!!!
- The Extremely Happy and Very Soon To Be
Mr. & Mrs. Chambo
Karen is the best!
She took the time to talk me thru every detail. No question was too much for her. I am a nervous wreck with the planning process. But she LITERALLY helped me find a happy place...and that was with my invitations (and programs, thank you cards, etc). She listened...which is the most important part of the wedding planning process. I still can't believe how she took our story and requests and turned them into a one of a kind, beautiful design.
If you're looking for custom made items (within budget)...this is the place to go. Seriously....call them.
Ms. Karen was awesome! She's very professional, honest, creative and reasonable. During my consultation I expressed how my fiancé and I met and how important it was for us to include our daughter is anyway possible. Well Ms. Karen turned that conversation into something beautiful and unforgettable! She created a gorgeous invitation that highlighted a drawing done by our daughter which was the main atraction of the invitation - brilliant! I was so surprised and pleased that I got very emotional! If you want 100 % custom, creative, and reasonably priced invitations while working with an awesome woman of GOD, please contact Ms. Karen!
I have to say you will be very please with the work that Karen and her staff do. My first free consultation I had with her was amazing. That day I created my wedding invitation with help from Karen. She helps you coustom make your invitation on that first day. I was on a tight budget and she will work with you in any way she can . There was never a time that I was not able to get in touch with her on any questions or ideas I had. Today I picked up my wedding invitations and they are absolutely beautiful! If you are looking for amazing invitations, at a great price, and top of the line service go see her! It is very clear from the moment you walk in the door she enjoys what she does. Karen and staff if you are reading this thank you so much!!!
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14043 Brookridge Boulevard - By Appointment only, Brooksville, FL | Michigan/all states/countries
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