Wow wow wow! Heather is simply one of a kind.
Although I could list a thousand things, here are a few things that stick out. First of all - her talent. Her craft is exquisite. She... sees every little detail, she explains her work every step of the way so you feel comfortable, and she can make something look beautiful to stunning! She not only altered by wedding dress, but she also created a unique masterpiece taking my mom’s one of a kind vintage wedding dress and making it my rehearsal
Dinner dress. She kept all the elegance and integrity of the dress all while making it perfect for the occasion. She even made sure I had left over pieces for memories.
It was a surprise for my mom, and she was in tears of joy with her work.
Now onto her personality and attentiveness to her clients. She is kind, relatable, hard working (when does she sleep), patient, and she always made me feel special and perfect in my own way. I had moments where my confidence dimmed and she lit it back up. The one time I had guest with me, she made sure I was still the main focus.
Lastly, her customer service - she knows that when the job needs to get done she will get it done.
We had to squeeze in a few more appointments at crunch time and she made it work! It wasn’t easy, since she sees brides almost all day every day, but she knows what to do to make sure you feel content. She was very reasonable and up front with her pricing. Something I found very interesting that I’ve never had before. Is she makes all your appointments right away which I actually loved! You truly get what you pay for. She explains all the details you need for day of, processes for the dress that your attendants need to know, provides recommendations of products, and she even has someone that partners to steam your dress. Not to mention her house is beautiful and her workspace is clean!
100/10!!! Book in advance as she is booked out right away! But it’s worth it.
PLUS - she partnered with the show Love is Blind!! Celebrity in the house ;) love you Heather!!