CYoung photography has awful customer service. I am surprised to see reviews saying she is a pleasure to work with. We had a destination wedding in Mendocino and live in South Florida so I did all of the planning online. At first Cassandra wa...s a pleasure, she returned my calls and emails within a day or two and was accommodating as to my needs for the wedding. During the wedding I found her to be nice but not enthusiastic at all, it was just a job to her and all she wanted to do was leave. The photos came out great however I didn't get all the pictures that we wanted. Ahead of the wedding she asked for an email list of all of the pictures that I wanted to take with the family and at the wedding she follows that list to make sure we don't miss anything. After receiving my photos I noticed we didn't have any of the groom with his family which was on my list. I can't remember if we even took any, it was my wedding day so I wasn't thinking about it. After getting paid she became distant, I couldn't get in touch with her, she only responded to me after 2-3 attempts and me getting rude (which I don't like to do) It took 6 months for me to receive my pictures. The contract says 8-12 weeks, after 14 weeks I got the digital link however you can't do anything with them unless you want to pay again to have some printed. I had to screen shot them and edit them just to have some to show to family and friends. I sent her my address and after waiting 2 weeks I sent an email asking if she had sent the thumb drive yet to which she responded 10 days later that she never got my address, I have the email proving that I sent it. I asked that she fast track it so I can get started on a photo book and have prints made for family for Christmas. 17 days later on October 17 I received my pictures, remember we were married in May. I would not recommend CYoung Photography