Dao House

DON'T stay onsite and DON'T eat their food. Reasons to stay away are as follows: #1 they are highly unorganized. I planned my wedding from a different state and response times were terrible and answers changed constantly. There were many last-minute things told to us that we were not prepared for. #2 when we arrived to check in (at 3pm) the night before our wedding, our room wasnt ready and we had to wait for someone to go "clean" it. Even then they didn't change the bedding and it was just a horrible start to our wedding weekend. #3 the food. We traveled to CO earlier in the summer to do our reception tasting and had delicious mouth watering salmon and ribs. At our reception, our food was 30 minutes late, the salmon and carrots were undercooked, and whatever meat that was supposed to be ribs in a wine sauce was just fatty chewy pieces of disgust. I was so embarrassed for my guests to have traveled from across the country to eat the most horrible meal of my life. We work in the customer/food service industry and was highly disappointed in the service. #4 all of our guests who booked at the Dao House during the discounted wedding rate were not charged that upon checkout nor was an invoice sent to any guest. I had to demand that they reverse the charges for all our guests because that is just unprofessional. #5 while checking out, we were informed of a $200 fee for our vendors dinners. This was stated no where in the contract and was just another attempt to get more money out of us. We disputed the charges because our 4 vendors were included in our guest count and had already been paid for. Needless to say I was not happy with how the Dao House prepared for and handled my wedding so I hope anyone considering this venue proceeds with EXTREME caution. I did reach out to the venue afterwards to air my grievances and provide feedback for future weddings, and they mainly pointed fingers and accepted very little fault. I have a "free nights stay" as a "comp" if you call it that, but why would I want to return to a place that was already so disappointing for a huge event such as my wedding?!

nsured our wedding day was everything we hoped for. Despite some staffing changes just before the event, the food was absolutely excellent and Brian did an amazing job being there for every moment to help coordinate each stage of the wedding. Our guests loved the horse-drawn wagon rides up to the ceremony site. Even room service made an extra effort by leaving us a congratulations note the next morning. Everyone involved in the process truly made us feel cared for and important. The only downsides were that the wifi was spotty, and the 10pm curfew. If those are ok with you, I 100% recommend the Dao House for your big day, or even just for a weekend getaway.