David's Bridal Greenville

ey get crazy busy. You'll have a much better experience and get much more personalized attention if you can go in the "off" season. Even if you can't, the ladies here are awesome.

um.

h...for my March 18th wedding! No one at David's Bridal ever called us to inform us of this situation and we would have been in a fix if we hadn't checked with them. It gets worse! By this time, none of the dresses that we liked were available for delivery in the time frame we needed so she had to take the floor sample that was two sizes too big and that had been tried on by everyone in town! They refused to reimburse her the cost of her gown AND, they charged her to alter the dress! In short, she paid over $260.00 for a gown that we didn't pick, that wasn't new, and didn't fit! I will NEVER shop Davids Bridal again and I will warn EVERYONE I know about their disastrous blunder!

I was not notified when my wedding dress came in so I just happened to be in the store with one of my bridesmaids and asked if they could tell me when my dress would come in since it had been 3 months already- they advised me my dress was in the back. Second, one of my bridesmaid dresses was ordered in the wrong size and we didn't find out until 3 weeks before the wedding. We were told we did not have enough time to order the correct size so David's bridal offered to pay to alter the dress to the correct size so we did appreciate that. My bridesmaid went to pick it up the day before the wedding and there was a rip in the top area of the dress and she had to wait to have them sew it back together. I love my wedding dress but we did have some issues with a few of the accents on my dress were starting to come off.

make a choice or finish our appointment. The employees were courteous, helpful and knowledgeable. I had a bad experience at a boutique store where the employees tried to bring me what they thought I should like - at David's Bridal the employees found exactly the kinds of dresses I wanted to try on. My dress was ideal for the image I had in my head of old Hollywood glamour. It arrived very quickly after ordering and required no alterations. The dress was beautiful and exactly what I wanted.

y no for my only time of getting married. It had to be my dream dress.

I chose to get my dress at David's Bridal! It was a great price and I had my alterations done there as well! Altogether, I am so happy I chose my dress there!

And alterations and front desk need to get together more often. Same shop but would have thought it was a completely different store. Dress fit beautifully after alterations, but beading and edging started falling off towards the end of the wedding. Still loved my dress. And it was very very hot in store.

budget. At David's Bridal, I found a dress that I loved in less than an hour that was well within my price range. David's Bridal also has fast shipping times, something that was important for me since I planned my wedding in four months. Getting my out-of-town bridesmaids fitted was simple too. Customer service varied depending on the representative I worked with that day. The woman who helped me the day that I bought my dress did a great job picking out dresses for me to try and accessories to try with them, but spent most of her time talking with other employees. Another made a better effort to connect with me, but when she answered my questions I felt like she was repeating information from a training session. Everyone I talked to on the phone was professional and courteous, but they failed to contact me when one of my orders arrived and there was a computer glitch of some kind when two of my bridesmaids ordered their dresses. They were told the dresses would arrive in late July and were later told the dresses could come in the day before the wedding. The dresses didn't come in that late, fortunately. My mother worked with a David's Bridal in Savannah with much better customer service, so the service varies from store to store. For brides on a budget, I still recommend David's Bridal. Their dresses are beautiful and they've got a variety in every price range, so you can find a dress you love that you afford. Just remember that you get what you pay for.

t. When my dress came in, it was 4 inches too short! It was less than a month away from my wedding, so needless to say, I was stressed! I was told there was nothing they could do for me besides give me the dress off the floor. I paid over $1100 for my gown to be BRAND NEW and not picked up and stained so I refused. After speaking to several people I finally spoke to a manager that fixed my dress and gave me a discount on my veil. My second gown came in and it was perfect!

ress, and still kept within my price range!

at the most expensive dress doesn't exceed $1500. Great quality at a great value!

t! They have everything you need there for hair, shoes and accessories, even decorations!!! I got my sister's Maid of Honor dress there too and it was perfect! They come in so many different colors you are sure to find the color you want!

al ordered and when the dress arrived, they just handed it to me and said "have a good day." I was very upset that I had to request to try it on. It came in super wrinkly and the only way to get a "complimentary" steam is to purchase an alteration. So I made an appointment to have a bustle added to my dress. (That was my biggest mistake) The first alterations appt went good. But again after I paid for the alterations, and went to pick my dress up... the attitudes changed. The woman helping me was soo rude and didn't even ask if I needed help getting in the dress! Well when I was ready to get out of the dress, she suggested that I needed to have my lace halter pressed a bit because it was so tight around my neck. So she took the dress away and when she came back, she already had it in the bag ready to go home so I couldn't try it on again. I left there upset and the next morning I tried the dress back on at home and my lace halter was soooo stretched out! She ruined my dress! I called hysterical to the store and spoke to the asst manager, I went back up there, only to be called a liar by the alterations manager! She said "we never touched your dress, it was always like this!" Finally I had to show pictures to prove it!! After 2 more visits and my dress being "altered" again and again. My dress looked better but was never going to be the same again. And on top of that my nice "complimentary" steam was for nothing, after having to put my dress on and off about 20 times, it was wrinkly again. I will say the assistant manager was very friendly and I appreciated her help. It's just sad that this was supposed to be a little girls dream come true, picking the wedding dress of her dreams and then 2 weeks before the wedding, having those dreams crushed

eally want. I basically ended up wearing a veil I hated and stumbling in shoes I couldn't walk in.

nt to try on. I ended up getting one I didn't pick, I just told her what I wanted. Great help!

n the store were not helpful at all. All they really want is the sale, that day. They did not seemed like they cared if you looked decent or wanted to think about it. It was definitely a pressure situation.

me know. We found out because one of my bridesmaids called to order hers and they said that style was discontinued. I am just thankful she did not wait until the last minute because we would have been in a mess!

utiful, affordable and well made dress David's is the. Place.

nd encouraging. I tried on other dresses as well, but still none came close to the one I orignally picked. The alterations will cost you about an arm and a leg, though.

ss! It was by far the most fun I have ever had dress shopping and I got a fantastic deal!

bridal stores and my experience there did not compare. Claire even called months later to ensure that mmy needs were met. My husband and I were so pleased!

about how many clients they can see, not how happy brides leave. The girl helping me and the friend that went with me was constantly bad-mouthing other employees to us. She even said she was sorry for the chaos and said the girl who was supposed to handle my appointment called in sick claiming she was in labor. And she was making fun of her for being pregnant! She also bad-mouthed other clients to us, one time saying she was about to take the girl in the dressing room a few doors down "down a peg or too." She even said when I tried on a particular dress it looked good on me, but the girl across the salon looked fat in it. I can't help but wonder what she was saying to the other clients about me. When I returned to order the dress, the experience was better. However, when I went to pick up my dress, it seemed like it was way too tight. I commented on it to the sales lady, and she said, "Well, you probably just gained weight. You've already paid for it and you can't return it, so I don't know what you want me to do" and walked off. The gown was beaded and some of the beading was loose, like hanging by a thread. I asked her about it and she said "Well, it's not a new gown. What do you expect?" I was shocked. As much as I'd paid, I expected a new gown. She said it was a floor sample that had been dry cleaned. I asked if I at least got a discount for getting the floor sample and she said no. Seeing as she was the store manager, there was really no one else I could take my complaint to. She also told me if I wanted to beading fixed, their alterations department could do it... for a like $100 charge! I didn't tear it up, so I didn't feel it was my responsibility to fix it. When all was said and done, I left with my dress, and nearly in tears. I have friends who have had similar experiences there. If you find a gown you love there, I'd suggest taking a picture of it to a local bridal boutique and seeing if they can order it for you from the manufacturer. You might pay more, but it will be worth it to not be treated like dirt.

to see all of the dresses I could choose from. My dress was very affordable, but looked much more expensive. My friends asked how much the dress costed me, and they were shocked! I wish I could wear it again!

on that show make it so that you find the perfect dress and offer more advice and know there stuff.

They actually sent a 16 yr old to help me, a 43 year old bride. It was ridiculous.

with my mom. The consultant at the door didn't hesitate for even a minute - she went straight into the dresses and pulled 2 that looked like the pictures and added one she thought might work. I only tried on 2 and the one I wanted the most was THE ONE. After just a few minutes of wearing the dress Sarah had pulled a veil and comb and shoes and a slip and the whole picture was complete and right on budget. It was really the perfect dress. We ended up buying the rest of the dresses from them for the bridesmaids and my mom's dress and we even used MW for the tuxes. There was only one glitch, when the wrong size came in, the manager assured me there would be no problem getting the right one in on time and having the bussle done. She did just as she said and everything was perfect. The dress was the perfect dress for me. The bussle was done beautifully and I couldn't have asked for things to be easier.

leaned it after 4 WEEKS! Needless to say I wasn't happy and had to wait an additional 20 to 30min for them to rush to clean it. My bridesmaids dresses turned out great though.

mostly let my friends and me pull dresses, but when none of those worked, she pulled one, and that turned out to be The Dress. I think she did a great job, especially considering she usually worked in bridesmaids. When I picked up my dress (it had been in stock, so it only took 2 weeks to be delivered to the store, which was great), it was a Monday, and there was 1 other customer in the store. I was not asked if I wanted to try on my dress to make sure the size was correct, so definitely ask to try on the dress when you pick it up because they aren't going to suggest it. Also, you might want to buy a garment bag because they don't provide a decent quality bag with the dress. Overall experience was ok; I did not have David's do my alterations, so I don't have any opinions about that.

d everyone i found my dress they were all extremely happy and excited for me. The one and only problem i had with davids bridal is that they told me that my alterations would not be expensive "at all". They also never warned me that they would be due the exact day of alterations. Well four hundred dollars later I had my alterations done. Thank God i had just got my taxes done. The alterations were done good but def recommend taking dress elsewhere.

o pick it up after alterations, they asked me to go shop around elsewhere while they finished it even though I had an appointment; they called me and had the appointment changed to a later date because they were behind. I did like their selection of bridesmaid dresses, which I did get from there. They have their good sides and bad.