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David's Bridal Greenville Reviews
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Reviewed On 10/01/2022 by Mikalaa B
I am so happy we went with David's Bridal for our wedding! I purchased my dress and veil at this location and our bridesmaids dresses were also purchased through DB. DB makes it very simple for wedding party members who are not local to get fit...
ted at their local branch to ensure a perfect and matching look. I had very pleasant experiences at this DB branch - all store associates were very helpful, friendly, and encouraging. I also had a great experience with the alterations specialist and my dress came back looking beautiful and perfectly tailored! I am now going through the DB process to have my dress preserved and can't wait to receive it back to have it memorialized for the rest of my lifetime and generations to come. I know that big bridal box stores can get a bad rapport, however, I think that this DB branch does a wonderful job of going against that narrative. I strongly recommend this DB branch for anyone looking for their yes to the dress, accessories, and wedding party dresses.
Reviewed On 1/08/2021 by Bridget C
Thank you for the beautiful gown that felt like it was made only for me. I felt gorgeous on my wedding day.
Reviewed On 7/24/2020 by Juliana S
If I could give them 0 starts I would. Worst service ever, consultant paid no attention to me and focused on another bride when I was the one who made an appointment. Had no pedestal to stand on, was not helped with finding dresses ( i had to g...
o and grab them myself because she was not helping me), consultant would disappear for long moments and not come back, and after trying on THREE dresses I was told I should come back another time since I couldn't find something I liked...went to Dimitras Designs in Greenville right after and got AMAZING customer service. Save your time and don't go to davids.
Reviewed On 7/11/2020 by Raven K
The correct size was only brought to me TWICE within an hour. Very disappointing. David's Bridal in Greenville ruined my first experience of dress shopping.
Reviewed On 6/11/2020 by Laura P
Helped me find the perfect dress and fitted it perfectly.
Reviewed On 9/12/2019 by Rhiannon M
Reviewed On 7/11/2019 by Haley R
Unfortunately, my review is for the location in Port Orange, Florida, but I couldn’t find it to review.
The service, however, has been incredible. At my first alterations appointment, I fainted, and the seamstress was incredibly patient and un...
derstanding. She gave me a granola bar that she had with her and a bottle of water when I started feeling dizzy and let me sit for a bit. After I stood back up and fainted, she gave me some soda. Again, she was very patient throughout this. She talked with me and my bridesmaid about my wedding and had a good sense of humor. Excellent prices for what I am getting.
When I picked my dress, the lady who helped me cheered for me and gave me a hug. Very sweet people all around and I would highly recommend them to anyone.
Reviewed On 7/09/2019 by Sharon B
This store is super charming and they have great customer service. The ladies are all so sweet and helpful and they make you feel as comfortable as possible for the entire experience. I just got my wedding dress here and I couldn’t be happier! ...
And a huge shoutout to Nicole Marin for helping me pick out my dream dress!
Reviewed On 7/06/2019 by Ashley S
Morgan is AMAZING. She was SO patient and not pushy. I even left and came back and she let me try on the whole dress, veil, belt, poofy slip all over again. My family was late BOTH times and she didn't seem to mind at all. The dress selection w...
as spectacular. I had more options than I knew I wanted. I would recommend Morgan and this store to anyone who needs a wedding dress. I will definitely be going back for bridesmaid dresses! ♥️♥️♥️♥️
Reviewed On 7/06/2019 by Brianna S
Great experience! Can’t have wished for a better time in finding my wedding dress!
Reviewed On 7/04/2019 by Rachel R
I went in for my appointment thinking I didn’t even want to try on wedding dresses because I have a dress that I sort of like. I tried on 6 and was still not getting that feeling when you know it’s your dress with any dress, not even the one I ...
already have. I had seen a dress when we were picking ones to try on and said can we try it I may like it (I thought it was pink which is what I was looking for). Then it got to the dressing room and it was white, so I was asked did I still want to try it and decided sure why not, i put it on and just wanted to cry. I found my dress!!! And they were so helpful and patient with me in doing so. We even found my bridesmaids dresses. I am so insanely happy I went to David’s Bridal! I never knew I could feel that way in a dress. I’m so so happy. The person I worked with was insanely patient and attentive. I felt the staff was so nice and understanding knowing this is the most important piece of clothing I will ever wear. Thank you so much! I definitely recommend David’s Bridal!
Reviewed On 7/01/2019 by Anitra C
I walked in told Nona what I was looking for in a wedding dress and within 30 minutes I was walking out with the most Gorgeous dress! She was absolutely amazing! Nona made my day so relaxing and one that I will remember for sure! Thank you fo...
r making such an important and special day so amazing! One more thing off my list of worries! I went to David’s Bridal in Waco, Tx.
Reviewed On 7/01/2019 by Paula V
I had an amazing experience here! All the staff was more than welcoming as soon as I entered the building. Bailee was especially amazing the entire time! She helped me try on every wedding dress and completely understood all of my wants and nee...
ds! She helped me decide on the biggest decision for my big day & I found my wedding dress!! 100% recommended!!
Reviewed On 6/30/2019 by Alysha D
Had 2 appointments with Vanessa in Austin 183 location and had a wonderful experience. She was very patient and had no trouble going back and forth to the racks to help choose the right gown for 2 indecisive brides (both myself & my aunt). I wo...
uld shop with Vanessa again in the future for all my event outfit needs.
Reviewed On 6/28/2019 by Monica S
My wedding day is exactly 4 weeks shy of my brother’s 1 year anniversary of his passing. I really wanted my “something blue” to be a heart made out of my late brother’s shirt to be placed on my wedding dress. David’s Bridal in Austin (Research ...
Blvd) is ensuring I have my brother with me. Without question, alterations immediately said yes! They were so sweet and patient! Valery even went a step further and made a tie for my brother’s only son, my nephew. I can’t help but be in full gratitude to the staff at David’s Bridal in Austin. They not only helped with my dress but took the time to ensure my moment was special! They went far beyond my expectations. I can’t thank them enough. Their attention to detail, encouragement when I needed it most, and going above and beyond for a stranger....Thank you! My dress is exactly what I dreamed of.
Reviewed On 6/27/2019 by Felicia M
If you go into David’s Bridal Altamonte FL location, ask for Shelby. She was absolutely phenomenal! And of course as always Odette (alterations) was hilarious and amazing to work with.
Reviewed On 6/26/2019 by Blanca R
I would not recommend the store located on Atlantic Blvd in Jacksonville. Sofia is excellent, but everyone else is rude. The people here act as if they are giving your dress to you for free. For the amount of money you spend on these dresses, t...
hey least they can do is be courteous. They take forever to receive the dresses you buy. You pay for them all at once, but they arrive on different days one at a time. If you call them to see if your dress arrive they are bothered but this phone call. The prices for alterations are very costly, but at least the seamstress is very pleasant to work with. Out of everyone that works there, I only like to deal with Sofia. I would never recommend this store to anyone. I went there because it’s my first time getting ready for my wedding and I just didn’t know where else to go. But if you can please do your research first.
Reviewed On 6/25/2019 by Gina T
Maximiliano was awesome! He helped me find my dream dress after months of searching I found my dress!! Thank you again Max!
Reviewed On 6/25/2019 by Cecily G
I used David's Bridal online for my exit dress at my wedding. Though I loved the dress, they didn't have my size in stock, but I ordered hoping to exchange in store. When the dress arrived in the mail it came with a security tag still locked on...
to the dress. I went about a week before my wedding to get it exchange it anyway and was told that online items could not be returned or exchanged in store; not a fun policy for an item that had my size in store but not online:( Regardless, the workers were kind, removed the security tag and the dress worked out fine.
Reviewed On 6/24/2019 by Joan O
Julie from David’s Bridal Florida made my experience amazing. She honestly did not give up the search for what I envisioned was the perfect dress. I ended up with the perfect wedding dress. So thankful for such a good experience!
Reviewed On 6/23/2019 by Alyssa B
Chantelle and the whole team from front desk to alterations was amazing! So helpful and encouraging and insightful! I ended up going with the very first dress that Chantelle picked out for me!!!
Reviewed On 6/23/2019 by Allie L
Cynthia and the team made my experience with David’s Bridal wonderful. The process was painless and I found The One!! Thanks, DB
Reviewed On 6/22/2019 by Amber C
Had amazing experiences at this place! From my fitting to my alterations to the store making sure my bridesmaids dresses were in on time. Every appointment has been amazing! They have definitely made my finding “the dress” experience a breeze! ...
Valery and Lucy were absolutely wonderful! Highly HIGHLY recommended :)
Reviewed On 6/22/2019 by Ruth L
Karen was wondering!! She did excellent alterations for my wedding gown!
Reviewed On 6/20/2019 by Suehay E
Love love love!!! They were super sweet and helpful went through so many dresses until we found the one we really loved I couldn’t have asked for anything better!! Love Ricardo ❤️❤️❤️
Reviewed On 4/17/2019 by Maria A
very helpful; found the perfect dress in less than 1 hour
Reviewed On 10/10/2018 by Krystal C
The consultants are so helpful and they make sure you get exactly what you want.
Reviewed On 3/11/2018 by Blake B
The ladies at David's Bridal Greenville are so helpful, friendly, and encouraging! I worked with Courtney, and we loved her! The only suggestions I have: if you can help it, DON'T shop between January-April. It's prom and wedding season, and th...
ey get crazy busy. You'll have a much better experience and get much more personalized attention if you can go in the "off" season. Even if you can't, the ladies here are awesome.
Reviewed On 6/21/2017 by Ashley R
It's really a shot in the dark if you will get a good consultant . The first one I had wasn't friendly at all, but the second one was. However , the dressing rooms were WAY too small, there was NO room to sit. Literally 6 chairs around the podi...
Reviewed On 4/21/2017 by Jennifer M
I picked out my bridesmaids dresses and everyone was fitted. As the dresses started coming in, my matron of honor didn't get a call that hers had arrived, so she called the store, only to find out that her dress would not arrive until March 17t...
h...for my March 18th wedding! No one at David's Bridal ever called us to inform us of this situation and we would have been in a fix if we hadn't checked with them.
It gets worse!
By this time, none of the dresses that we liked were available for delivery in the time frame we needed so she had to take the floor sample that was two sizes too big and that had been tried on by everyone in town! They refused to reimburse her the cost of her gown AND, they charged her to alter the dress! In short, she paid over $260.00 for a gown that we didn't pick, that wasn't new, and didn't fit!
I will NEVER shop Davids Bridal again and I will warn EVERYONE I know about their disastrous blunder!
Reviewed On 9/04/2015 by Alisha M
I loved my dress and Katelyn was amazing helping me. I felt like I walked away making a new friend. Service was amazing. Recommend to anyone!
Reviewed On 12/09/2014 by Leanne J
I went to David's Bridal to get my wedding dress. I came twice in the same weekend and ended up finding an amazing dress that I loved and chose it. I decided to also use David's Bridal for my bridesmaids dresses. I ran into some issues though- ...
I was not notified when my wedding dress came in so I just happened to be in the store with one of my bridesmaids and asked if they could tell me when my dress would come in since it had been 3 months already- they advised me my dress was in the back. Second, one of my bridesmaid dresses was ordered in the wrong size and we didn't find out until 3 weeks before the wedding. We were told we did not have enough time to order the correct size so David's bridal offered to pay to alter the dress to the correct size so we did appreciate that. My bridesmaid went to pick it up the day before the wedding and there was a rip in the top area of the dress and she had to wait to have them sew it back together. I love my wedding dress but we did have some issues with a few of the accents on my dress were starting to come off.
Reviewed On 11/18/2014 by Nancy
I know a lot of people are not fans of David's Bridal, but my experience at the Greenville store and with my dress was very good.
The service in the store was excellent. I had several friends with me and we were never rushed or pressured to...
make a choice or finish our appointment. The employees were courteous, helpful and knowledgeable. I had a bad experience at a boutique store where the employees tried to bring me what they thought I should like - at David's Bridal the employees found exactly the kinds of dresses I wanted to try on.
My dress was ideal for the image I had in my head of old Hollywood glamour. It arrived very quickly after ordering and required no alterations. The dress was beautiful and exactly what I wanted.
Reviewed On 11/12/2014 by Jessica T
Okay David's bridal can be pricey, but the first thing they ask is what your price range. Okay their selling skills are awesome cause my limit was $500 and i left with a $700 dress. But the dress is amazing and there is no way i was going to sa...
y no for my only time of getting married. It had to be my dream dress.
Reviewed On 9/21/2014 by Erin B
I was able to find my perfect dress here! They were able to take my ideas and pictures and find the perfect dress for me! I felt as if they did an amazing job listening to me and helping me out! The process was very fun and smooth! I am so glad...
I chose to get my dress at David's Bridal! It was a great price and I had my alterations done there as well! Altogether, I am so happy I chose my dress there!
Reviewed On 7/01/2014 by Ashley S
This is a wonderful store. You can get a dress at a great price (they always have sales) and you can get your dress altered at the same place!
Reviewed On 6/22/2014 by jessica a
Pretty good place. Got my dress and bridal party dresses there. Was told it would take at least 6 weeks to get pink and 8 to get teal, which would have been late. Dresses, in pink, arrived about a week and a half later. Still worked out though....
And alterations and front desk need to get together more often. Same shop but would have thought it was a completely different store. Dress fit beautifully after alterations, but beading and edging started falling off towards the end of the wedding. Still loved my dress. And it was very very hot in store.
Reviewed On 11/20/2013 by DeAnna M
Such a sweet store! From the employees to the managers excellent customer service!! They found dresses within my budget and helped me buy my dream dress!
Reviewed On 9/14/2013 by Amanda T
My wedding gown, bridesmaids dresses, and flower girl dress all came from David's Bridal. I looked at another bridal boutique first for my wedding dress: I wasn't in love with any of the dresses that I tried and the prices were too high for my ...
budget. At David's Bridal, I found a dress that I loved in less than an hour that was well within my price range. David's Bridal also has fast shipping times, something that was important for me since I planned my wedding in four months. Getting my out-of-town bridesmaids fitted was simple too.
Customer service varied depending on the representative I worked with that day. The woman who helped me the day that I bought my dress did a great job picking out dresses for me to try and accessories to try with them, but spent most of her time talking with other employees. Another made a better effort to connect with me, but when she answered my questions I felt like she was repeating information from a training session. Everyone I talked to on the phone was professional and courteous, but they failed to contact me when one of my orders arrived and there was a computer glitch of some kind when two of my bridesmaids ordered their dresses. They were told the dresses would arrive in late July and were later told the dresses could come in the day before the wedding. The dresses didn't come in that late, fortunately.
My mother worked with a David's Bridal in Savannah with much better customer service, so the service varies from store to store.
For brides on a budget, I still recommend David's Bridal. Their dresses are beautiful and they've got a variety in every price range, so you can find a dress you love that you afford. Just remember that you get what you pay for.
Reviewed On 9/09/2013 by Kadron W
The customer service needs some improvement. Some consultants are rude and others are almost pushy. I walked in without an appointment and was able to try on my gown. I decided that it was the dress, so we ordered it and put down a payment on i...
t. When my dress came in, it was 4 inches too short! It was less than a month away from my wedding, so needless to say, I was stressed! I was told there was nothing they could do for me besides give me the dress off the floor. I paid over $1100 for my gown to be BRAND NEW and not picked up and stained so I refused. After speaking to several people I finally spoke to a manager that fixed my dress and gave me a discount on my veil. My second gown came in and it was perfect!
Reviewed On 9/01/2013 by rose h
I loved my dress and was pleased with the service
Reviewed On 8/24/2013 by Kristen B
My girl helping me was great she pulled perfect dresses and helped me choose a dress in 20 minutes!
Reviewed On 7/15/2013 by Katie M
As soon as we entered into David's Bridal we were greeted with warm smiles and great service. The lady that helped with me trying on wedding dresses talked with me about what I was looking for in a wedding dress and 5 dresses later I found my d...
ress, and still kept within my price range!
Reviewed On 7/13/2013 by Alexandra P
I enjoyed my time at David's Bridal. They made it so easy to fine my perfect dress. By the 3 dress I had found the dress!
Reviewed On 6/15/2013 by Kayla
I had a great experience at David's Bridal Greenville SC. They were there to help me pick out my perfect dress and worked with me while picking out bridesmaids dresses! Great Place to go!
Reviewed On 6/07/2013 by Kaitlin S
Not overly helpful, but I found what I needed. I booked an appointment but didnt' get attention for about 20 minutes while my attendant helped 2 other people.
Reviewed On 6/07/2013 by Kayla F
I had a wonderful experience at David's Bridal. They helped me find the perfect dress for my big day. They also assisted me with alterations, jewelry, my veil, and shoes. The dresses are reasonably priced. I was told by one of the associates th...
at the most expensive dress doesn't exceed $1500. Great quality at a great value!
Reviewed On 6/04/2013 by Devyn O
The staff were very friendly and followed up with me during the whole process!!!
Reviewed On 5/30/2013 by Kendra W
I loved David's bridal. Their unique system allowed my bridesmaids to know exactly what styles they had to choose from. AND my dress was awesome for the right price :)
Reviewed On 5/28/2013 by Janet D
I found the perfect dress at David's Bridal. It fit me perfectly, needed mild alteration and came in perfect condition. The experience was fun and personal.
Reviewed On 4/30/2013 by Leah W
They were such a huge help and so nice! I didn't realize I needed an appointment to try on wedding dresses and they made time for me right then and fit me in. I found my dress that day! It was the 4th one I tried on! The alterations were perfec...
t! They have everything you need there for hair, shoes and accessories, even decorations!!! I got my sister's Maid of Honor dress there too and it was perfect! They come in so many different colors you are sure to find the color you want!
Reviewed On 4/21/2013 by Kelly D
When I first arrived to pick my dress, everyone was so friendly and happy. The girl that helped me pick the dress was wonderful. It was such an amazing experience! .... but once I purchased my dress, everything changed. My dress had to be speci...
al ordered and when the dress arrived, they just handed it to me and said "have a good day." I was very upset that I had to request to try it on. It came in super wrinkly and the only way to get a "complimentary" steam is to purchase an alteration. So I made an appointment to have a bustle added to my dress. (That was my biggest mistake) The first alterations appt went good. But again after I paid for the alterations, and went to pick my dress up... the attitudes changed. The woman helping me was soo rude and didn't even ask if I needed help getting in the dress! Well when I was ready to get out of the dress, she suggested that I needed to have my lace halter pressed a bit because it was so tight around my neck. So she took the dress away and when she came back, she already had it in the bag ready to go home so I couldn't try it on again. I left there upset and the next morning I tried the dress back on at home and my lace halter was soooo stretched out! She ruined my dress! I called hysterical to the store and spoke to the asst manager, I went back up there, only to be called a liar by the alterations manager! She said "we never touched your dress, it was always like this!" Finally I had to show pictures to prove it!! After 2 more visits and my dress being "altered" again and again. My dress looked better but was never going to be the same again. And on top of that my nice "complimentary" steam was for nothing, after having to put my dress on and off about 20 times, it was wrinkly again. I will say the assistant manager was very friendly and I appreciated her help. It's just sad that this was supposed to be a little girls dream come true, picking the wedding dress of her dreams and then 2 weeks before the wedding, having those dreams crushed
Reviewed On 4/10/2013 by Maria M
I really enjoyed going and dress shopping at David's Bridal and choosing my dress. I had so much fun with my girlfriends looking at all the different dresses.
Reviewed On 3/19/2013 by Brooke W
I found the absolute perfect dress at this store at a great price. And after being treated like a pauper at higher end boutiques I think I let the staff here take advantage of me, using the deal and conning me into buying extra items I didn't r...
eally want. I basically ended up wearing a veil I hated and stumbling in shoes I couldn't walk in.
Reviewed On 1/18/2013 by Christine C
I was very happy with my wedding dress. I was extremely pleased!
Reviewed On 1/16/2013 by Jessica C
the service was awesome and the dress was beautiful
Reviewed On 1/07/2013 by Renee H
David's Bridal has tons of wedding dresses to try on. I pictured my appointment to be more like say yes to the dress where they ask you what you like and go pull things, instead they make you look through a book and pick out the dresses you wa...
nt to try on. I ended up getting one I didn't pick, I just told her what I wanted. Great help!
Reviewed On 12/29/2012 by courtney r
Me and all of my guests loved my dress Thanks
Reviewed On 12/12/2012 by Sarah C
At the end of the day, I liked my dress from here. However, you could tell it was very cheaply made. Before I even finished getting alterations done, stitches were already coming undone. I had to add that on to my alterations. Also, the girls i...
n the store were not helpful at all. All they really want is the sale, that day. They did not seemed like they cared if you looked decent or wanted to think about it. It was definitely a pressure situation.
Reviewed On 11/30/2012 by Beth F
My wedding gown was the perfect dress for me. I found it online and received great service at the Greenville store when I went to try it on. I bought it and never regretted it.
Reviewed On 11/22/2012 by Jennifer L
My bridesmaids purchased their dresses from Davids and we received great customer service. My only complaint is that one of the dresses I had picked out (they wore alternating styles) had been discontinued and no one bothered to call me to let ...
me know. We found out because one of my bridesmaids called to order hers and they said that style was discontinued. I am just thankful she did not wait until the last minute because we would have been in a mess!
Reviewed On 11/09/2012 by Alvita A
there is a Davids bridal almost everywhere so my bridesmaids from other states were able to go to a store close to them and try on the style and sizes they needed
Reviewed On 11/06/2012 by Diane A
I found my dress here but not much selection to choose from. The people were very nice but the alterations were so expensive!
Reviewed On 10/30/2012 by Jenny M
While I loved my dress, the service left much to be desired. And be ready for long wait times on alterations appts and results.
Reviewed On 10/16/2012 by Emily C
I wasn't the bride who could or would spend thousands of dollars on a dress. David's has a great selection and knowledgable staff. No you won't get the say yes to the dress experience of champagne and silk robes, but if you're looking for a bea...
utiful, affordable and well made dress David's is the. Place.
Reviewed On 10/15/2012 by Wendy M
Had a very helpful associate who listened to what i was looking for and helped me find the perfect dress within just a few hours of being there.
Reviewed On 10/14/2012 by Jasmin T
Tons of color choices for bridemaids. Also tons of style choices for every body type.
Reviewed On 10/10/2012 by Lori K
Reviewed On 10/07/2012 by Morgan H
Loved my dress! It was voted for one of the top bridal gowns and affordable! Consulants TOO pushy for my liking and wayyyy too busy!! I felt like I wasn't getting the consultants full attention.
Reviewed On 10/04/2012 by Shiquita P
I worked with Nicole at the Columbia store, she was great!!!!
Reviewed On 10/02/2012 by Jessica J
I had a great dress experience. Flower girl dresses I had to order on ebay because david
s didn't have alot of dresses in ivory but other than a few minor things it was good
Reviewed On 9/23/2012 by Ginelle B
Many choices. Good prices. Staff isn't very professional.
Reviewed On 9/20/2012 by Robyn M
They are a great place to start dress hunting. There were dresses at other stores that I absolutely loved, but David's Bridal's dress was more affordable. I loved their dress just as much.
Reviewed On 9/13/2012 by Stephanie C
I looked in many magazines and on many websites looking for the dress of my dreams. I found the dress in a David's Bridal catalog and fell in love with it. When I went to try it on the ladies were there ready to help. She was very informative a...
nd encouraging. I tried on other dresses as well, but still none came close to the one I orignally picked. The alterations will cost you about an arm and a leg, though.
Reviewed On 8/30/2012 by Rachel B
I loved my experience with David's Bridal and finding my dream dress! In the process of buying my gown, I got a job! Double win
Reviewed On 8/09/2012 by Keila H
Beautiful and classy for a great value.
Reviewed On 7/26/2012 by Heather J
Great sales person but when dress came in it fit smaller than I was measured.
Reviewed On 7/17/2012 by Jessica H
I went to numerous boutiques and small dress stores and was not satisfied until I went to David's Bridal. They were so much fun and listened to what I wanted and made suggestions as well. It only took a couple visits and I found the perfect dre...
ss! It was by far the most fun I have ever had dress shopping and I got a fantastic deal!
Reviewed On 7/15/2012 by Karly h
Loved It! felt beautiful!
Reviewed On 7/13/2012 by Olga T
I highly recommend David's Bridal in Charleston, SC! They have an incredible selection of styles in MANY different sizes. There are dresses available for every budget. Their service was wonderful! (Thank you, Claire!) I went to three other ...
bridal stores and my experience there did not compare. Claire even called months later to ensure that mmy needs were met. My husband and I were so pleased!
Reviewed On 7/11/2012 by Casey F
If you are thinking about buying a dress from David's Bridal, DON'T! Their customer service is beyond horrible. I made an appointment to go try on dresses a week before. When I went, the staff was stretched way too thin. They're more concerned ...
about how many clients they can see, not how happy brides leave. The girl helping me and the friend that went with me was constantly bad-mouthing other employees to us. She even said she was sorry for the chaos and said the girl who was supposed to handle my appointment called in sick claiming she was in labor. And she was making fun of her for being pregnant! She also bad-mouthed other clients to us, one time saying she was about to take the girl in the dressing room a few doors down "down a peg or too." She even said when I tried on a particular dress it looked good on me, but the girl across the salon looked fat in it. I can't help but wonder what she was saying to the other clients about me. When I returned to order the dress, the experience was better. However, when I went to pick up my dress, it seemed like it was way too tight. I commented on it to the sales lady, and she said, "Well, you probably just gained weight. You've already paid for it and you can't return it, so I don't know what you want me to do" and walked off. The gown was beaded and some of the beading was loose, like hanging by a thread. I asked her about it and she said "Well, it's not a new gown. What do you expect?" I was shocked. As much as I'd paid, I expected a new gown. She said it was a floor sample that had been dry cleaned. I asked if I at least got a discount for getting the floor sample and she said no. Seeing as she was the store manager, there was really no one else I could take my complaint to. She also told me if I wanted to beading fixed, their alterations department could do it... for a like $100 charge! I didn't tear it up, so I didn't feel it was my responsibility to fix it. When all was said and done, I left with my dress, and nearly in tears. I have friends who have had similar experiences there. If you find a gown you love there, I'd suggest taking a picture of it to a local bridal boutique and seeing if they can order it for you from the manufacturer. You might pay more, but it will be worth it to not be treated like dirt.
Reviewed On 7/10/2012 by Brittany L
They were very rude and they forgot what we were in there to do. It was outrageous!! Do not use them! You can find dresses that are affordable at other places too.
Reviewed On 7/03/2012 by Laura C
My wedding dress shopping experience was wonderful! I went on a Monday, which I highly recommend because there was no one else in the store! I got to go through all of the dresses with the David's Bridal lady, which helped a lot because I got...
to see all of the dresses I could choose from. My dress was very affordable, but looked much more expensive. My friends asked how much the dress costed me, and they were shocked! I wish I could wear it again!
Reviewed On 6/21/2012 by Lindsay G
David's Bridal did a great job with helping me pick out my dress and helping me try it on and the accessories
Reviewed On 6/12/2012 by Amanda C
Loved my dress within my budget and had the greatest woman help me find what fit me the best!
Reviewed On 6/11/2012 by Dana F
My experience at David's Bridal was good but I wish they helped a little more it seems like the were in a rush to get you in, find a dress, and get you out. I wish they were a little more like "say yes to the dress". Its seems like the emplyees...
on that show make it so that you find the perfect dress and offer more advice and know there stuff.
Reviewed On 6/09/2012 by Julie E
this was a second wedding, so Davids Bridal suited me fine. I actually purchased my dress online and it was a bridesmaid dress. I would not recommend Davids for a first time bride. The 2 times I went into the store the service was appalling....
They actually sent a 16 yr old to help me, a 43 year old bride. It was ridiculous.
Reviewed On 6/07/2012 by Tiffanie H
I wanted to find a beautiful traditional wedding dress that did not make me look like a cake topper. I searched for weeks online and found a couple of dresses that I thought might be pretty then went to David's with no appointment to just look...
with my mom. The consultant at the door didn't hesitate for even a minute - she went straight into the dresses and pulled 2 that looked like the pictures and added one she thought might work. I only tried on 2 and the one I wanted the most was THE ONE. After just a few minutes of wearing the dress Sarah had pulled a veil and comb and shoes and a slip and the whole picture was complete and right on budget. It was really the perfect dress. We ended up buying the rest of the dresses from them for the bridesmaids and my mom's dress and we even used MW for the tuxes. There was only one glitch, when the wrong size came in, the manager assured me there would be no problem getting the right one in on time and having the bussle done. She did just as she said and everything was perfect. The dress was the perfect dress for me. The bussle was done beautifully and I couldn't have asked for things to be easier.
Reviewed On 6/07/2012 by Catherine R
I had a wonderful experience at David's and will be recommending it to anyone who asks where to get any dress.
Reviewed On 6/07/2012 by Erica R
Awesome service and they dared about what I wanted for my wedding dress! Catered to every need! Very professional!!
Reviewed On 5/29/2012 by Ashlei R
horrible experience. They didn't even give me the time a day. They were rude and hateful and very disrespectful
Reviewed On 5/27/2012 by Jennifer L
The wedding dress shopping went fine but I was told my dress would be easy to bustle. Come to find out, it wasn't and it cost me $100 to bustle. I also had it cleaned with them after my bridal portrait and I arrived to find they hadn't even c...
leaned it after 4 WEEKS! Needless to say I wasn't happy and had to wait an additional 20 to 30min for them to rush to clean it. My bridesmaids dresses turned out great though.
Reviewed On 5/26/2012 by Tessa L
Don't go to David's Bridal (the one in Greenville, SC, anyway) on a Saturday during wedding season. Go during the week if you can; I had an appointment on a Saturday, and I still had to wait for half an hour to see a consultant. My consultant...
mostly let my friends and me pull dresses, but when none of those worked, she pulled one, and that turned out to be The Dress. I think she did a great job, especially considering she usually worked in bridesmaids.
When I picked up my dress (it had been in stock, so it only took 2 weeks to be delivered to the store, which was great), it was a Monday, and there was 1 other customer in the store. I was not asked if I wanted to try on my dress to make sure the size was correct, so definitely ask to try on the dress when you pick it up because they aren't going to suggest it. Also, you might want to buy a garment bag because they don't provide a decent quality bag with the dress.
Overall experience was ok; I did not have David's do my alterations, so I don't have any opinions about that.
Reviewed On 5/24/2012 by Wendy C
I got my dress and the bridesmaid's dresses as well. Service was acceptable but nothing to brag about.
Reviewed On 5/23/2012 by Katie T
I got my dress from Davids Bridal after a very exhausting multiple days of trying on dresses. The girl that helped me out was SO nice and helpful. When i finally found my dress i knew it was perfect. she was SO nice and helpful and when she tol...
d everyone i found my dress they were all extremely happy and excited for me. The one and only problem i had with davids bridal is that they told me that my alterations would not be expensive "at all". They also never warned me that they would be due the exact day of alterations. Well four hundred dollars later I had my alterations done. Thank God i had just got my taxes done. The alterations were done good but def recommend taking dress elsewhere.
Reviewed On 5/18/2012 by a member
My dress was beautiful and got so many compliments. Service is terrible on the weekends. Schedule as much as you can during the week.
Reviewed On 5/15/2012 by Brooke R
I found the dress I loved 2 years before I actually got married. I will give them that, they have beautiful dresses. However, their service isn't outstanding. It took the lady over 3 hours to pin my dress, which had 3 thin layers. When I went t...
o pick it up after alterations, they asked me to go shop around elsewhere while they finished it even though I had an appointment; they called me and had the appointment changed to a later date because they were behind. I did like their selection of bridesmaid dresses, which I did get from there. They have their good sides and bad.
Reviewed On 5/14/2012 by Malaika D
Loved my dress!
Reviewed On 5/04/2012 by April B
I was not happy with the services that I received from davids
Reviewed On 5/03/2012 by Samantha A
All I has to do was bring in some pictures of what I wanted and they made it happen