Deidre's

aids dresses there, recommended family go there for their alterations on formal dresses (this year & years prior) and done so myself, and now for my own wedding dresses this year. Working with them has been a consistently good experience and they have gone above and beyond to make everyone's visions come to life that I've sent there. I've never once been shamed or made to feel badly about myself or my body when working with them, and even when they express concerns, I've found it's kind and down to earth. They're real people, and they always communicate with best intent. When they have concerns about something being less flattering or too tight a fit, they'll do you the courtesy of telling you. If they feel the need to tell you that you might bust a seam, it's to give you an accurate idea of what could happen, not to be cruel. They want to see you happy and to have photos/an event day you look back on happily, not to experience a moment of "oh my God why didn't anyone tell me I looked like that?!". It's a boutique, not a TV show. They respect you enough to tell you and not let people snicker at you later when you bust a seam. That being said, their communication is as clear as you are. They're extremely responsive to requests and information. I told them at the beginning of one bridal fitting that it was a really emotional day due to a recent major family loss, and that the morning of that fitting, my grandpa was being sent home from the hospital actively dying on hospice, not expected to make it more than a couple of days. They gently suggested we reschedule (like any normal person would do), but when I explained I wanted to try and show my grandpa my dress before he passed, they did EVERYTHING they possibly could to make sure I still had the best experience possible that day. They took care of me during the fittings and Deidre rushed alterations for me so I could show my grandpa before he died. As if all of that's not enough, my now husband and I are adventurers and did a forest ravine hike & photo shoot to elope before the big wedding. I told them what I was doing, showed them my Pinterest board, and they were able to help make recommendations on a dress that could hold up for both that AND still be useful for the formal ceremony after. It was a gamble and they were clear that it might not work for both, but let me know which of my dresses was best suited to handle the hike and keep kicking after. For the record, it worked out PERFECTLY. Pics attached! ~ TLDR ~ - Communication is key. They're real people with good intentions, not staged and set on a TV show. Be real with them and actually communicate your needs and you'll be very happy. - Prices are fair for both dresses and alterations. - Selection is good, better for bridal dresses than for bridesmaids. They're not a big box store, they're a boutique. We find the dress styles to be up to date and change with the trends while keeping classics too. - On the rare occasion they make a mistake (or something doesn't come out as expected, like the wrong dress gets shipped from the order or something), an alteration lays different than intended, they fix it promptly. - I've experienced them going above and beyond FAR beyond what any big store would possibly do.