Without much knowledge or guidance, something we did know we were looking for in prospective vendors was for the vendor to be a "human". Like, someone whose business is built upon ...their personal involvement and interaction with you. In my intro chat with Lexi, she was so genuine and friendly, yet totally professional and focused. I simultaneously wanted to become best friends and hand over the reigns to our wedding, and that never changed during the six months between booking and wedding. We initially booked her for day-of coordination, which would kick off 4-6 weeks before the date, but we ended up asking her to start earlier. We also ended up having to reschedule our date - only by a week - but there was kind of a long time before we could finalize the new date, and she handled all of that with grace, understanding, and unwavering support. When the wedding was only a couple weeks away, her involvement kicked into high gear and she was such a source of encouragement and relief as everything else started to feel more stressful. There was literally nothing you could say or do that would make her go "oh no, I don't know how to solve this". During the first half of the day, when my terrible mood literally made my maid of honor cry, Lexi was such a ray of sunshine. She'd earned my full trust months ago, so it was truly amazing to see her take full control of the day. She made sure everything was perfect, and made it seem completely effortless. I'm pretty sure she was having more fun than most of the guests. In the days following the wedding, I started to hear about not-so-perfect things that transpired during the wedding from friends and family, and so I got a peak at some of the BTS problem solving Lexi was doing without flinching or giving me any reason to worry. She truly protected my and my husband's bliss, and in no small part because of her it was indeed the most incredible night of our lives!