I see that there are really good reviews for this venue but please keep in mind they are also very old reviews. It was an okay venue but not worth the headache and rudeness especia...lly with Courtney. It took me a while to write the review because I wanted to enjoy the moment of getting married and being married. I also wanted to see if my opinion would change over time, but I feel I need to let people know what they are getting into if they are going to book this venue based on price and location. Not worth it!
1) After putting in my deposit,it was a constant chase for responses via email or phone,they said it was because they were in middle of changing staff. After letting them know about my frustrations, Courtney justification is she is not my wedding planner!!
2) I decided to have open bar for my guests the entire night. I wanted to bring in my on liquor (a bottle of cognac for each table)& they said no problem! Corkage fee is $10. I was quoted $7 a drink which included beer, wine, shots and well drinks) 1 week before the wedding, I was informed that only wine is allowed to be brought in & it can only be served by the bar & drink prices are $ 7 to $14. That is a huge price difference!
3)My price sheet showed kids seating price is half price, but they said that was a typo and that all seats are same price regardless of age. Since it was printed, they I convinced them to honor it.
4)I was told my wedding party would be allowed on golf course with me to take pictures with me. When we all got there, they couldnt. They didnt even want to allow both my cameramen down, but I begged and they allowed it. While wedding party waited in lobby, Courtney yelled at them said they had to leave or stay hidden. Bridal suite was free but she lied & told me it was occupied until 1 hr before wedding, it was not being used at all! Where are they supposed to go?
5) AV equipment was to provided by venue & I was just to bring flash drive for photo montage. WRONG! Need my own laptop!Friend went home, missed the ceremony, to bring me laptop...
I feel terrible for my guests who crossed paths with her and I am just appalled by the Courtney provided. A person like here should not be in customer service especially wedding planning.
I dont want anyone to go through what I went through. If anyone decides to still book this venue, please get everything in writing especially pricing of everything and what you have access to ( the bridal suite, golf carts, location for photos which include your wedding party) Every single detail!!!!