Diamondere Inc

e in the same class as Diamondere. I am a very demanding customer and I have bought about two dozen items from this company ranging from very modest pieces to gems costing many tens of thousands of dollars. The customer service I have received has been flawless, friendly, timely and extremely competent without a single exception, despite many back-and forth emails requesting yet more details, movies of stones, or multiple change requests. I have tested their patience to the limit time and again, and I have yet to detect a hint of impatience or exasperation -- both of which I would have reasonably expected from any other company. Although every single item arrived on time in perfect condition and exactly as described, my unreasonable fussiness led me to request --  four or five times — changes to the color and size of the stones. Sometimes, these requests went well beyond anything appearing on the already wide selection of items on their website including unusual gemstone types, sizes, colors, and custom setting styles. They accommodated my unique and sometimes quirky requests every time by searching for the perfect stone or setting to satisfy my high standards — standards that are above all but what Diamondere has been able to procure and create. For my most recent purchase, I was searching for a Padparadscha sapphire — the rarest and most expensive type — in a particularly fine hue, size, and cut. I had searched for this stone for almost a year across all the top-notch companies and carefully reviewed many hundreds of candidates. I became discouraged and was close to giving up when I finally reached out to Diamondere. Once again, I tested their dedication, skill, and patience by rejecting the first three candidates, although all were objectively fine gems that fit my description. With each iteration over months, I expected them to give up, since their search required many hours of poring over gem spreadsheets from many companies and multiple time-consuming reach outs to their wide array of gemstone sources. The final candidate they found was better than any specimen I have every seen, and was even better than what I had always hoped to find. But unsurprisingly, this incredible, extraordinarily rare, one-of-a-kind stone — though very fairly priced — was at the very upper limit of my generous budget, and I was forced to ask them for some special payment accommodations — accommodations that would be been unimaginable anywhere else in my experience with the gem industry. And yet, they immediately agreed — a generous, unheard-of gesture that left me speechless and profoundly grateful. Diamondere is without a doubt the best company I have ever worked with involving any type of product. They offer a superlative level of customer service, craftsmanship, and expertise at very reasonable prices, and will work timelessly to satisfy even exacting and sometimes onerous customers like me without a single negative comment or complaint.  Whether you are looking for a small, inexpensive item to investment-quality gems in customized settings that are unavailable elsewhere, Diamondere is unquestionably the best choice for quality, price, and dedicated service. You simply cannot go wrong with them. Sarah Rogers Professor of Physics, Dartmouth College Hanover, NH