DiMaggio Travels

me, we trusted Josephine to handle the planning with care and expertise, allowing us to focus on each other and the experience ahead. Instead, we faced a nightmare of disorganization, misinformation, and emotional distress that undermined one of the most beautiful moments of our lives. Failure to Deliver on Wedding Planning Promises Despite presenting herself as experienced in legal elopements in Italy, her actions told a different story: • She failed to secure essential arrangements, hiring an Italian planner only at the last minute. After already paying for her services, she attempted to pass these additional costs onto us. • Incorrect and incomplete information about required documents forced us to expedite processing and shipping at significant extra cost. These fees could have been avoided if she had reviewed our paperwork properly. • Critical appointments for legal marriage were not scheduled correctly. After attending two mandatory steps, we were told we could not legally marry. The news was crushing both emotionally and financially. • Communication was inconsistent, and she often gave vague or dismissive responses. When things went wrong, she showed no empathy, suggesting we "just have something ceremonial here and legally wed when you get home." Unprofessionalism and Red Flags Early warning signs emerged, but we overlooked them due to our inexperience with destination weddings and Europe travel. These included: • Forgetting basic details, like calling my wife by a completely different name in an email. • Ignoring urgent messages for weeks. • Repeatedly asking for reminders on key details, like whether we wanted to exchange vows. • Losing important documents such as our passports and asking for them multiple times. • Bragging about sales awards and blaming her unresponsiveness on being away on an award trip. When we addressed these issues professionally and with understanding, she became defensive, shifted blame, and refused to accept responsibility. She only offered to split some of the expediting costs "in good faith," underscoring her unwillingness to take accountability. Unauthorized Charges and Poor Communication Despite agreeing to notify us before any charges were made, she repeatedly charged our credit card without explanation or notice. We had to schedule follow-up calls each time to sort things out after the fact. The Emotional Toll Planning a wedding should be full of joy and anticipation, but for us, it became a source of anxiety and frustration. We spent days fixing her mistakes rather than enjoying our time together. Discovering that we couldn’t legally marry after believing everything had been arranged was devastating. Her carelessness and lack of support robbed us of the peace of mind we had hoped for. Final Thoughts I have never received worse care of any kind in my life. My goal with this review is not to cause harm to Josephine, but to prevent others from enduring the same distress and disappointment. Planning a wedding requires trust, empathy, and expertise—none of which she demonstrated. We urge anyone considering her services to think twice and look elsewhere.