Dimitra's Bridal Couture

ed by a seasoned associate named Nancy. I brought in photos of my unique vision and Nancy took it very seriously and pulled my wedding dress right off rack (literally). The first dress I tried on was the dress I eventually ended up buying. Before I could jump the gun, Nancy made me stay and try on multiple dress styles just to get the full bridal dress experience and to be sure the style I originally envisioned was the right one for me. I think that was so professional of her and I thank her for that ! I ended up with a mermaid style Stephen Yearick with long sleeves and beading. I also purchased a detachable ball gown style skirt to wear in my cathedral ceremony, which I was able to choose beading to match my dress with the help of the ladies there. It was beyond stunning and took my look to a whole new level. I was so relieved that Dimitra's was able to help me create this look I was going for with such grace and patience. I cannot recommend Dimitra's enough as all their associates are very professional and the salon is full of beautiful one of a kind unique gowns that will really make you stand out on your big day. *Just a side note , any less than 5 star recommendation I see on here has to do with alternations. I did not do any alterations at Dimitra's and recommend you take alterations very seriously and consider getting multiple opinions first. Thank you so much Dimitra's for making my experience seamless and easy, I knew that when I walked in I didn't need to go anywhere else. https://lauren-ashley.com/italian-influenced-chicago-wedding-at-venutis-banquets/

a year. They were always very responsive and communicative with updates. I found my veil here and did the alterations with their seamstress as well. I couldn't be happier with all of the support they provided from the day I found my dress to days before the wedding when I picked it up to take it home. Thank you so so much!!!

wns. Everything was downhill from the moment we swiped our credit card. It was quite literally a thorn in my side (see final bullet point) throughout the entire wedding planning. Just some highlights and things to look out for: - We were shown and charged one amount, two weeks later our sales person came back and said they did the math wrong and we owed more. We paid it because we felt beholden to them but in retrospect, this was wrong and bad business practice. - We were told one price for alterations ($900) with one seamstress. Later when we had our actual appointment we had a different seamstress who refuted every change we wanted to make. It ended up being just shortening and bringing the dress in (originally we were going to take the back down), price all of a sudden jumped to $1,200. The seamstress verbally accosted us for asking why the change, management barely stepped in, it was atrocious. -At our last fitting, we simply asked the seamstress if buttons had been reattached. She flew into a fit of rage and once again verbally accosted us. She said we were calling her a liar. It takes a lot for me to say this but I was actually fearful. I thought we would leave the store and she'd ruin the dress. -Finally, same seamstress - neglected to put protective pads on the boning. I now live with 6 scars from the boning poking through the dress. The wedding was 4+ months ago and the scars show no sign of going away. I think finding a beautiful gown, having a wonderful experience, and receiving professional alterations do not need to be mutually exclusive. I don't believe you will find all three at Dimitra's.

y comfortable there and was able to take my mask off for short periods to get a sense of how the dresses looked without a mask. I had two appointments to try dresses--one regular appointment, and one privee appointment 2 weeks later. While the privee appointment obviously has extra perks, both appointments offered a high level of service. Alex was so kind, knowledgeable, and helpful throughout both of my appointments! She listened to me (and my mom & sister) when we had feedback on a dress, and used that information to guide the dresses she pulled for me after. Alex knew a lot about each designer, explaining in detail what kinds of changes the designer could make vs what changes would need to be done in alterations. There were two dresses that I ended up really liking from Dimitras, but I had two other shops I had appointments with the next day, and wanted to make a decision after going to those. Alex was kind and understanding, never too pushy. She even let me know that she would be available all weekend and, since my other appointments were nearby, I could call and come in the next day if I needed to do so in order to make my decision. I went to another shop and they had a dress that could be "The One," but I was still hung up on a dress at Dimitras. I needed to try it on again, so I could decide. I called Dimitras, and Alex told me to come right over. She got the dress for me and we tried it on again right away and I knew immediately that it was the one! Alex walked me through all the pricing, answered my questions, and brought out someone from the alterations team to provide professional advice on how to bustle the dress. I can't wait to see my dress when it comes in!

sometimes have to spell things out for them. There were a couple instances where at one fitting appointment we would talk about something to be done and I’d leave thinking that what we talked about would be done the next time… Then at the next appointment I’d show up and we’d go over the same thing again and nothing would have been done already. In my case, my dress had a deep V, but for church my mom wanted me to have some lace to cover the V. So at my first fitting we spent like 15 minutes talking about this lace insert and planning how we would make it match. Then, at the next appointment when it wasn’t done I was like why isn’t this done? It made me doubt their abilities and worry that the dress would get goofed up. However, in the end it turned out great. But I think it may have been smoother if I had been like, “ok so will this be done next time?” Also, at my third fitting I had been planning on taking the dress and they were like oh no you have to come back because it’ll take 4 hours to steam and press it. My wedding was a week and a half away.. I wish I would’ve told them to have it pressed ahead of time since I had to drive 1.5 hours to get it and pay for parking. Living in the suburbs, going back and forth to Dimitra’s was definitely a pain in my butt, however, I love my dress and I haven’t seen anything like it in any store or on TV.

t. I have the best parents who made that work because I loved the dress and they loved it too (Seriously it was beyond my dreams). However, alternations were also pricey which put me 2.5 k over budget. The service was fine. I am not a fussy person so I dont like people hovering over me and Dimitra's consultants are a bit more hands off. One instance did annoy me. I had come in for my 3rd fitting and I thought I was taking the dress home. However, they told me I had to come back in another few days because they needed to press my dress. At this point I am 7 days from the wedding so I told them i will take it home and do it myself. All of a sudden, they did the pressing in 20 minutes. I was happy since I don't live in the city and the drive would have been terrible but why make me come back if you could have done it? Overall, I was pleased with my dress but I knew what I was looking for right away. Brides who may not know, may have a harder time as the show floor is rather small and you depend on the consultant to pull gowns for you.

went so smoothly. They ensured my dress fit exactly how I wanted. Not only was I comfortable but I felt great in it. They did alterations 3 days before the wedding because I lost weight. Everything turned out perfectly and I am so happy with all the help I got from the girls at Dimitra's.

trunk show that weekend and I had been eye-ing a dress online and was thrilled to see it in the store. I tried it on first and knew I had actually found THE dress. The Dimitra's team could not have been more helpful. The seamstresses were able to truly customize my gown so it was one of a kind. Between the initial appointment and several additional appointments, I walked through the doors many times and I would do it all again. I wish I could give more stars!

xperience didn’t meet my expectations and the entire appointment was such an obvious sales pitch, I was truly over it 30 minutes in. Here’s the story: The appointment started with my associate asking me the usual questions - my venue, budget, what I like, don’t like, etc. I also showed pictures on my phone of dress styles I liked. So I was a little surprised to see which dresses were brought into my fitting room. They all had design elements of what I stated I did not want - like strapless or sweetheart necklines, trumpet silhouette, vintage lace, etc. I didn’t say anything though and decided to keep an open mind because you never know, it might look one way on the hanger but completely different on you. However, dress after dress, it was an obvious no and I pointed out exactly what I didn’t like in hopes we could start moving in the right direction soon. I think part of the issue was probably they just didn't have the type of dress I was looking for so she had to make do with the inventory they had on hand. My second issue was apparently my budget. I stated that my budget was $5k and I was put in dresses that were $11k. What was really annoying though is that they didn't LOOK like an $11k dress and I was stunned by how simple the silhouette was and how inexpensive the fabric felt for that amount. Finally, what really bothered me was, her comment of how I should buy a FLOOR sample of the dress I had on at the time. I wasn't even in love with the dress so I'm not sure where that comment came from but I’m assuming it’s because the dress was around $3k so it was “within” my budget so aka I should just get it because she was out of dress options to put me in. Most importantly and I really want to stress this...the sample was in SHIT condition, which is why that comment was so offensive to me. The dress was torn, there were holes in the lace in the front, and the side seams were frayed from friction of being tried on over and over. When I pointed out the defects, she acted surprised like she had never noticed before. When I flat out said “Absolutely not.” She went on the defensive and said something along the lines of "most girls opt to buy a floor sample to get the dress they want if the budget is the issue." ...My budget was $5k so that comment was laughable. If my budget was $1k then we might have an issue and could potentially discuss buying a sample off the rack. However, for $5k I expect a bomb AF, NEW dress in MY size because that is what I deserve for MY wedding.

al in advance with a list of the dresses from Pronovias I was interested in since I live out of town and was travelling 6 hours for the appointment. My emails were answered fast and clearly. On the day of my appointment, Nicole (the stylist) asked me just a few questions and she pretty much got exactly what I was looking for. She was very knowledgeable and respectful. She also asked what my budget was, which I found pretty helpful as it saves time and avoids heartbreak later on. She showed me all the dresses I asked for, and suggested a few more. I am so glad she did. She brought an additional Pronovias gown that did not catch my eye online. Even though it looked OK on the hanger, as soon as I put it on I knew that was my dress. After celebrating with a glass of champagne, they took my measurements and ordered the gown which took about 4 months to arrive as they had estimated. Since I did not know a seamstress in my home town, I asked about their alteration process. It is definitely not cheap compared to other places, but as I am about to tell you it was worth every penny. They were very accommodating with the appointment times since I was out of town. We scheduled the first trial and measurements on the same day. It took about 2 hours on a Saturday afternoon but she measured everything (including the bustle). If I could change one thing about the whole experience, it would be the day of the appointment. That Saturday was hectic and I had to wait a while since the seamstress was with another bride, so if you can go on a week day, it will probably be less busy and won’t feel as rushed. I went the second time to try the dress (about 4 weeks after), and the dress fit PERFECTLY. Literally nothing needed to be altered. The fit was perfect. After I kindly asked, they had the dress pressed over an hour and ready for me to take home the same day. Just saving me 1-2 extra trips out of town the weeks before the wedding was enough for me to pay that price. I got so many compliments on that dress, I cannot tell you enough how great the fit was. I got an amazing dress, it fit perfectly, and it was done on time and in just 2 trials. Highly recommend.

ctober. After visiting 8 other shops, I returned to Dimitra's in December to purchase my dress! Ismini was fantastic! I don't know where to start. She was fun, excited and always happy to see me and whoever I brought with me that day (MOH, sister-in-law, mom/mother-in-law). She was great at walking me through the process and always made me feel at ease- never pressured me into making a decision! The tailoring was smooth and they were very attentive to all the little details. They were also very understanding when I made comments or wanted changes. I will be recommending Dimitra's to any and all brides I know!

nt on about how beautiful I looked in it and how "beach-perfect" it was (we're doing a destination wedding). But I really didn't like most of the dresses, and none of them were particularly "beachy" in my opinion. I did find a dress that I really liked there. But I was trying to lose weight for my wedding, and wanted to wait another month or so before ordering my dress, because I wanted to be closer to my wedding weight to have a better idea of what size I'd be when ordering. They kept insisting that I'd need the same size anyway and that alterations would be able to fix it, and tried to push me to buy the sample dress that day. But I wasn't comfortable with that idea, and I didn't appreciate their pushy sales approach. They took what should have been a lovely, special day dress shopping with my parents, and made it a stressful uncomfortable experience. I'm so glad I did NOT give in and buy the dress...because I found my perfect dress somewhere else the next day.

d trip I knew exactly what I wanted and Mendy facilitated a smooth transaction for me! I bought a beautiful classic dress with high quality material that I love! Thank you Mendy for being such a professional and gracious person to work with.

for me! My dress required significant alterations and my consultant was present at each appointment to advocate for my wishes and give advice when needed. I loved my experience at Dimitra's!

0 dresses and I was so pleased to have found my dream dress at this store!! I actually had an appointment booked that Saturday in the afternoon at another bridal shop with the expectation that I was going to purchase what I thought was "my dress". Thank goodness I decided spur of the moment to make an appointment at Dimitra's that morning, just to be certain that there was no other dress for me. Turns out, I ended up falling in love with my gorgeous, breathtaking Zuhair Murad wedding gown!!! After visiting so many wedding shops, I was starting to lose hope that the dress that I imagined in my mind for so many years did not exist. However, there was no denying this dress was truly meant for me, as I stood there on the pedestal, my knees shaking uncontrollably, feeling the nervous butterflies in my stomach, and the complete lack of hesitation as I said, even to my surprise, "I'll take it!" At that moment, I looked to my sisters and my mom and we all started crying! I never in a million years thought that I would cry while saying "yes to my dress" but it was a special moment I will never forget. I spoke with Tina in the moments leading up to me saying yes to my dress, and she was so professional and kind to me and my whole family. She saw I was struggling with my decision initially to cancel my other appointment, and she offered her advice which was so appreciated. After purchasing my dress, I can honestly say every single bridal consultant that I worked with, or simply passed by me were nothing but kind, sweet ladies! They complimented me in my dress saying how stunning and beautiful I looked. Ismene was a sweetheart and so down to earth, always jumping in at the right moment and helping in any way she could. However, the true mastermind and genius by far was my seamstress Inar (spelling?)!! She was incredibly patient with me every single step of the way! My dress was huge, not to mention the level of difficulty that went into the alterations of a Zuhair Murad dress! Most importantly she listened to me. She was so attentive to every little correction I wanted, and paid close attention to areas of worry or concern for me. I am a perfectionist and very detail oriented and so that coupled with a highly detailed and complicated dress, I'm sure was no easy task- but she was phenomenal! My dress fit me like a glove and was complete perfection! On my wedding day, I had several people coming up to me to tell me that my dress was the most beautiful dress they have ever seen in their lives! I had a wedding planner come up to me in my hotel and say she has been in the wedding industry for several years and has never seen a dress like mine! Another woman stopped me on the street and said I reminded her of Princess Diana! I can't thank the women at Dimitra's Bridal Couture enough for taking the time to help me find my dress, for your patience, professionalism, kindness, and for giving me my dress that was fit for a princess!!! Words cannot say enough how grateful I am to have found my dress here, but more than that, to have found a bridal shop with people I trust. I am proud to tell people where I found my wedding dress!Thank you thank you!! I can't wait for you to see the pictures from our wedding day! Tori

on of other options I originally didn't consider! They have a huge selection of dresses! She also was the best at staying within my budget and not making me feel like it wasn't enough (like most bridal salons do!) My alterations were pure perfection! My dress fit like a glove and they were more than willing to accommodate my personal fitting requests! Overall I had an amazing experience at Dimirta's!

was looking for while staying in my budget! I had visited other shops prior to this one and this one blew the others out of the water. Such an amazing experience!

y did was asked if we had "wiggle room" in our budget. I would have bought my daughter anything she wanted but did not tell her that. The assistant was not supportive of kind in any way. She was abrasive and tried to get my daughter to come out of the dressing room in a dress that clearly was not for her. My daughter told her she didn't feel comfortable. After the second dress, my daughter was crying and stated she could not do this for another hour. With that we left. I would NEVER recommend this store to anyone. I have several friends whose children are getting married and I intend to tell them all to boycott this store. If the manager wants to contact me feel fee to call

onest and frankly much needed opinion. Being 5'7", hourglass, and a size 8, many of the boutiques I had visited had limited sizes of gowns to try on, especially in the more couture pieces(ex Ghalia lahav or inbal dror). meaning wouldn't go up the hips of a slim size 6 let alone any other women.... Dimitras sample selection was much more appropriate and considerate for all women who would like to get a glimpse at a dress before spending and obscene amount of money... Furthermore, the customer service was incredible. Mendy understood exactly what I was looking for while also accommodating my desire to say " I gave other dress types/styles" a shot. Regardless of budget, regardless of taste, this place has the most wonderful selection I've seen PERIOD. With a European air of class and style! Michigan brides... I know all of us have been preset to go to Roma Sposa, but once you go to Dimitria's it becomes apparent that this incredible place is just on a different level. For anyone else who is taking a trip to Chicago for gown shopping, do yourself a favor and make an appointment with Mendy. I would be shocked if you didn't find the perfect dress on day one...

ce while giving you the upscale feel that you'd want when choosing a dress for your wedding day. The selection is, simply, gorgeous. You won't just find any designer at Dimitra's. You'll find the best. Tina picked my dress and gosh did she pick right. When the veil was placed on my head - I cried! It was the dress. Their customer service is incomparable! They worked around my schedule as I had to fly back to my hometown Chicago for fittings (I currently live in Maryland). Any questions I had were promptly answered via e-mail. Even after the wedding when I needed advice on where to get my dress cleaned and preserved, Dimitra's had the answer. It was a pleasure! I felt welcomed. My family felt welcome. And everyone, and I do mean everyone, was a pleasure to work with. THANK YOU ALL!

weeks later I never received a call back.

e correct! My consultants name was Lumi and she was so sweet! She gave great options and I really liked all of them!! She helped me find my dream wedding dress and I cannot wait to be able to put it back on!!