Distinctive Catering

es afterwords, the owner is as mute and unbothered as the staff: First, our ceremony sound was cut out in the middle of our pastor giving his message, and we later found out it was due to the cord being yanked out of the wall in the pavillion by the bartenders. No idea if it was in their way, or what the reasoning was, but to do this without consulting the venue owner in the first place was incredibly poor taste, and to continue to stand there and do nothing when they could VERY clearly hear the change in the microphone as soon as they pulled it out, is absurd. This will forever be what we remember about our ceremony, and it was completely avoidable had your staff been more considerate. Next, we were not served what we ordered. Our final email shows we chose duchess potatoes, as did the menus we printed for each seat, and we were served mashed. While most guests didnt notice, we as bride and groom were very disappointed by this oversight. Also, the dessert bar had about half of what is advertised - no cheesecakes, no dessert bars, was served in plastic to go containers. I was pretty embarrassed by this display and upset as cheesecake was what made us want to add this in the first place. Even more embarrassing, and frustrating - were the drinks. I work for an events center, i know there are rules in place, but there is absolutely no way that we were being served even an ounce of liquor per drink. The night of, and over a week after, this is the overwhelming feedback we are receiving from guests. Last, a drinking glass was dropped near our dance floor during clean up by a staff member. I was standing right near where it happened, so I watched a second to make sure it was handled, but quickly realized no one was going to say a word. Another staff member grabbed a bunch of glow sticks and made a fake line on the floor, but that was the extend of the action taken. I myself eventually told the DJ to announce it to keep guests away, and when i turned around I was met with the same girl who fumbled the glass on my concrete floor holding my 8 year old niece by the wrist and attempting to yell at her to move. There are multiple witnessed to this event. The entire day of team lacked hospitality and professionalism. I couldn't tell you a single persons name - even the bartenders. They did nothing to make us feel special as bride and groom, in fact there was not a work spoken to us from a single person on staff. Do not waste your money or time on this company, especially if for your wedding day.