DJ Connection

great time day of! The details make a difference, and we are very thorough in our process to make sure the DJ is set up for success. In regards to office communication beforehand, if there's something specific we could have done better, we'd love to chat with you! We're always trying to get better, and any feedback is welcome. Please feel free to give us a call at 615-645-1644, or send us an email at info@djconnection.com. Thanks again for letting us be a part of your big day! - Nora

these issues, so please give us a shout so we can get to the bottom of what exactly happened there on the wedding day!

re several options and processes to speak with your DJ prior to the event date if that's important to you, so if you're ever in need of a DJ again, be sure to ask about that and we'll walk you through it. We're so glad you had a great time with DJ Sol. This is why we do it! While we think a little humor goes a long way in making the wedding planning a fun and stress-free process, we always welcome feedback - thank you for your review!

our vibe on the wedding day, meeting you with a lower energy than our highly caffeinated office staff as requested! After speaking with you, I was glad to hear that we were able to have a seamless night outside of this issue, and I'm sorry to hear of the misstep from the DJ during the Grand Introductions. For the music issue, we as DJ's have a hard time nailing down which exact version of a song is envisioned for the moment, and we do have processes to thoroughly check our pulled music through several lines of defense at this time in an effort to avoid this issue ever happening in the future. Give us a call when the 10th anniversary rolls around, we can't wait to meet you on the dance floor!

y, to playing and dancing to all of your fun requested songs, we had a blast too. I left you a voicemail to discuss the communication issues, please feel free to give me a call back so we can dig deeper! Keep being awesome.

discuss this some more in an email to info@djconnection.com that includes your contact number and this review link for reference. Sincerely, Guest Service Manager.

n issues that are in question. 1.) The bride said that the DJ missed a couple of the cues during the ceremony including playing the bridesmaid song too long and then starting it over again when the bridal song was supposed to start. According to the DJ, the flower girl and ring bearer stopped in the middle of the aisle and didn't want to move so he started the song over again versus just letting there be silence. The bride couldn't see any of this because she was behind the doors waiting to come in. 2.) The Grand Intro song was messed up and rushed. I will say that the DJ did make a mistake here. The bride wanted the song "Forever" played by Chris Brown for the bridal party and the the couple. The issue was the bride wanted the DJ to intro all the wedding party and then wait until 3:42 seconds in the song when the beat drops to introduce the couple. The DJ had intro'd the wedding party in the first 30 seconds and instead of waiting 3 minutes to intro the bride and groom, he just cued up the "beat drop" on the other side of the mixer to cut out the 3 minutes so it wouldn't be awkward for the guests to sit through. The bride wanted us to wait the 3 minutes and that's our fault for assuming. 3.) The bride said that she asked the DJ to play the Wobble and he said that it wasn't on the playlist and then didn't play it. The DJ said that the bride never asked to play the wobble, it was a guest that came up to him and ask to play it but it wasn't on the playlist so the DJ asked the bride at some point if it was okay and she said yes. He didn't want to assume that requests trump what the bride initially said. The DJ said that there were other events coming up so he never got to play the song. It's hard to say who is right here especially when there are a lot of moving parts happening at the same time. It is possible that she said "yes, play the song" vs " yes, you can play the song for them". 4.) The bride said they didn't really have a fun dance party. I spoke with the DJ and the coordinator and they said that there was some family tension that happened on the day that made things difficult to get everyone hyped and on the dance floor. I'm sure the DJ could have done a better job trying to get everyone to involved and on the dance floor had circumstances been different. Moving forward, we will do our best to over clarify if someone wants us to wait and introduce them at a certain time in the song for the grand entrance.

want is for a bride to have any stress on her wedding day. Unfortunately we did have several technical issues as well as a perfect storm of human error that day that resulted in the DJ asking to borrow a laptop so that he could download the music for the wedding. We used your bridesmaids laptop to get all of your music for Dinner as well as ALL of your important events songs. According to The DJ he was able to even play many of your requested receptions songs with the help of your bridesmaid who had a few of them on her phone combined with the many others that were commonly used songs that we take out to every event. All in all we take full responsibility for the stress that it caused and that's why we talked with you after the wedding and gave you a refund.