Do's & Dye by Julie

s business given how highly rated they are. Ultimately, I chose different artists who gave me the quality and longevity I needed and could not have been happier that I didn't use Do's & Dye. I can assure you this is my honest experience. ​If you expect high-performance bridal execution, please read this warning. ​I worked with Julie, who I noticed struggled to achieve the look I was going for. I'm a natural brunette with very long medium-thick hair. She stated I didn't need extensions despite recommending them to all her other brides. Styling ran late, cutting into my makeup trial time. While the look was fine initially, pins slipped out, my hair frizzed, and the style completely fell flat within hours of just sitting at home waiting for an event. ​Despite charging a premium $400 for the trials, the MUA used a basic drugstore product ($15 e.l.f. halo glow) for my base. But still, I trusted the execution to pull through. The appointment lacked an in-depth consultation, and when I asked the MUA for her thoughts on my inspo pics, she replied, "I don't know, you need to tell me" as if to say "It's your wedding, why are you asking me?". Obviously I know that but I was just looking for some positive feedback on what I was going for. Getting home, the makeup separated & creased badly within hours. ​While in both chairs, I did give initial feedback to the artists but ultimately told them that I loved the looks. I can own up to that. ​However, when I politely reached out days later with feedback to ask about switching MUAs or rethinking the hair approach, the owner took zero accountability. She deflected, blamed me for touching my hair (which I only did to fix falling pins), and insisted I retrial with the exact same artist and new inspo photos. Her tone was dismissive and entitled. ​Since a bridal trial is meant to test wear before the big day and we were 3+ months out, I chose to terminate my contract due to the poor trial longevity and owner's response. The owner was more concerned with defending herself/her staff and using my initial in-chair reaction against me than addressing the quality issues. ​Her contract completely lacked a total cancellation policy so she is withholding my entire $1,250 deposit (which was a 50% deposit for services for myself and 6 others) and refusing to offer even a fair partial refund to cover just the trial session. She was likely re-booked that day for services & able to recoup at least some funds while I'm out my entire deposit for no services rendered other than a trial. ​P.S. Be prepared for a content creator to record you in the chair. I agreed to be filmed but wish I hadn't. Having a camera held in your face creates MASSIVE pressure to act enthusiastic about a look you're trying to convince yourself you love. The owner later used those exact in-chair videos to invalidate my written feedback. ​If your hair type falls outside the narrow demographic featured on their instagram, her techniques likely aren't equipped for you. Save your peace of mind and money if you're looking for luxury services. She conveniently only accepted cash, check, or venmo, meaning your deposit could be a complete loss. Look elsewhere.