DoubleTree by Hilton Battle Creek
DoubleTree by Hilton Battle Creek
Battle Creek, Kalamazoo, Lansing, GR
Service area
Holds ceremonies and receptions
Reviews
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I absolutely love The Bronson hospital network. Battle Creek and Kalamazoo both have been outstanding. I have been in their care for 10 years or so. Nicole DeGraff, my PA, is by far the most caring, understanding doctor you could hope for. she...
is so sweet and kind. I have never had a bad experience with these hospitals. I have had a hysterectomy, spinal fusion in the lumbar and the cervical spine. I have had ureter surgery. Surgery to remove cysts from my fallopian tubes. So if any one is a pro, it's me.
I see all the bad reviews and think is it the hospital, is it the care teams, or is it the patient.
Most people don't have a great sense of humor when the feel like crap, to be expected. But, at the same time, I believe people read more into things than what really transpired. I am not saying anyone is lying. I am saying that people have the tendency to consider themselves the victim.
Meanwhile not considering their own actions, can affect the care they receive.
Not considering, the nurses and doctors work the most heinously abusive hours. 12 hour shift and then sometimes having to pull doubles, that's 24 hours. You know most of us are not going to take the best care of anyone working those hours.
And then you go to HR to complain and you feel like nothing was done. You weren't satisfied because this person that wronged you didn't get fired. Have you looked at the healthcare stats, there is a huge drop in young people wanting to enter the field. Why you say, well, they saw the footage of hospitals being overwhelmed during COVID. Body bags in streets and parking lots. Horrible scenes. So these hospitals truly can't afford to let go of even a mediocre nurse or doctor.
Next time you feel like your feelings got hurt, put yourself in their shoes for just a second. Maybe ask the nurse about their day. Ask them do you just not like me or you don't believe I am ill? There could be big misunderstanding. Or maybe a personality conflict. We are not all made to get along all the time, that's just how it is.
Honestly speak up for yourself, you shouldn't have to leave a hospital because nurses are snickering behind your back. When in reality it most likely has nothing to do with you. As far as not having empathy, you'll have to talk to society about that one.
My husband was admitted through the ER for a three-day stay. He received excellent care at every point. His nurses (particularly Ja Seng) and CNAs (particularly Nate) on the 5th floor were very competent and attentive. Drs. Chokr & Chalasani we...
re fabulous as well. Room was clean & food was good, too!
I just had surgery today here at the Battle Creek hospital and other than the surgery of course, it was a pleasant experience.. The nursing staff i had were very nice and made me feel comfortable. The doctor is a nice guy and did a good job, wi...
sh I could remember names but yall know who you are. Oh and the little ride to the OR room best one I've ever had, I really dig how you get to see nature before you go into the OR room don't ever change that guys fight to hold on to that little ride. Cuz usually all you see is walls and big stainless steel doors!!!!!! I found that little ride to be pleasant nice to see nature before you go into that room!!!!!!!!!!!!
On January 17, 2026 I brought my husband to the emergency room for a suspicion of heart attack! They made us take a seat and they would get to as as soon as they could as there were others ahead of us! Yep, a couple people who weren’t feeling w...
ell, another with an ingrown toenail that was infected! We waited twenty minutes for them to do triage and then made us take a seat again!! I voiced my concern and the person working just told me, there are others ahead of you! Finally after another 20 minutes my husband was seen and yes he was having a heart attack! I was so upset!! He could have died waiting to be seen! This was totally unacceptable to be treated like that! They are very lucky nothing happened! He was transferred to Beacon and his care there was exceptional! Maybe your emergency workers need to learn to listen to patients and put down their phones and pay attention!!!!
I went twice for bloodwork. Each time, they took my insurance card. I hadn't received the bill for the first visit, before I went the second time. They did not bother to let me know they do not accept my insurance and I got an extremely large b...
ill for both visits. I only went there, because that's where my doctor sent it to. When I called to complain that they should at the very least tell patients if their insurance can be billed or not before the service, they did not bother to do anything and told me it was my responsibility. Insurance companies list doctors in network all the time, because it hasn't been updated from the year before. the most up to date information a patient can get is from the provider at the time of service. When I complained that this was unethical business practices and removes the patient's ability to consent, they agreed. As a healthcare provider, you should be doing better! It's a shame that you're willing to put people into debt.
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