Dreamers Event Rentals LLC

r rushed, and made sure we went over everything and double checked that I would have all I needed. They spent a good 6 hours setting up most everything we rented. They never made me feel uncomfortable or bad for asking to change light color settings a bunch of times, and even sent someone out to double check the tent lights on the day of the wedding due to a blown fuse. Great team!!

nd then tried to charge me $250 to fix it! The only communication they had with me leading up to the wedding was "Good Afternoon, We will be delivering to ****** on Thursday June 2nd between 1-5. Please keep all items dry from rain as well as have stacked (the same way when delivered) for Monday pickup. If wet or not stacked, extra charges will apply. If you have any questions just let me know. Thank you and have a great Memorial Day weekend. Kevin" At no time did I receive any email or voicemail or call asking where to put the tent at. The venue could tell them the general area of where to set up (it's a large field with 2 medium sized buildings that create an L shape). When they went to set up they had the venue call my fiance and ask which direction we wanted the 40 foot side facing. That was the only question that was asked and it was relayed to the rental company. Well they set up the tent up against a porch so that the stairs leading to the porch and entire entry way were under the tent. The tent blocks the entire porch which is gorgeous and would have been our ceremony location if our heads wouldn't be chopped off by a tent in everyone's view. Because the stairs and entry way are under the tent(taking up about 1/4 of the area), we can't fit all of our guests & the buffet under the tent for dinner. Oh and everyone hits their head on the tent when going from the tent to the porch When I talked to the rental company they declared that they had sent me that email that I already posted and they called me a bunch of times. I received one call telling me what time they'd be there. I didn't have a specific patch of grass we wanted the tent over, but I assumed that common sense would tell them not to take up 1/4 of the area under the tent with an entry way and not to make it so people would be hitting their heads on the tent throughout the wedding. Then they tell me they are going to charge $250 to come out and fix something that should've been common sense in the first place. It only cost $68 in order for them to sent up the tent and deliver all of the items mentioned above. But somehow it is going to cost $250 to fix a mistake. Hopefully, no one gets hurt because the tent is too low over top of the stairs. Seems like a pretty dangerous combination to me.

s so that I could see what I liked best in person. Finally, they were quick with communication responses, and they delivered the rentals early so I could set them up several days before my wedding. My complaints are that they incorrectly quoted me for my rentals originally, so when I got my final bill it was several hundred more than I had budgeted for - I did discuss this with them which they admitted was a mistake on their part, but did not offer any other help (however, I must add that even with their mistake they were cheaper than all other companies in the area). Secondly, I gave their instructions to our caterer about how to break down their tables, which apparently was not done to their specifications. Instead of telling me what had happened and billing me, they charged my credit card they had on file without an authorization or prior signed consent. The charge was nominal, so not worth mentioning, but I was displeased with the way it was handled. Overall I would recommend them due to their low prices and overall ease to work with prior to the wedding.

ng. They did a beautiful job setting up the tent, and left us to set up the tables and chairs, which was perfect for us! I would use them for any party, big or small, and I would certainly recommend them to anyone and everyone!