dsm salon and spa

We had a good experience! The girls were fun to work with! The only thing I wish was seeing the total break down of cost before the day! Including the travel fee and taxes.

I hired DSM Salon & Spa for wedding hair and makeup for myself, my bridesmaids, and moms for my wedding. I would like to start by saying that Kasey. who did my bridal hair, was AMAZING. At my trial and on my wedding day she made sure my hair looked beautiful and exactly how I wanted it. However, the rest of the experience was terrible. The salon makes you pay a fee for a concierge if your wedding party has more than 5 receiving services (this is before you pay for the services or travel fees), but this does not mean you get extra help. I was upfront about how many people would need hair and makeup and when we could start but kept having to add stylists and add hours in the last couple months before the wedding, making budgeting a challenge. I was told trial booking wouldn't be a problem and then couldn't get in without coming twice until less than two weeks before the wedding, which conveniently was after it was too late to back out. I didn't get to see my makeup trial at all until it was finished, and the stylist went home for the day even though I didn't like it. My eyes were shadowed black and my face was in foundation about two shades too light. I ended up having to pay the salon for makeup they didn't do on my wedding day and pay a different salon to come in to do my makeup because I was told they couldn't do the makeup I wanted. I wanted standard bridal makeup that looked similar to the portfolio photos they showed me when booking. On the wedding day, one bridesmaid had to wipe her face completely and have another bridesmaid do it and another told the stylist to stop partway through, and she finished it herself later. Hairstyles were inconsistent depending on which stylist did it. Their prices are too high for this type of service, and it was disappointing that stylists were unable to adapt to feedback given to them while the services were given. I would not recommend choosing this salon for your wedding services.

dsm salon & spa was great to work with. Britney was extremely responsive and day of, everything was timed out perfectly to help keep us on schedule. Highly recommend!

Britney from DSM Salon & Spa was amazing to work with planning all things wedding hair and makeup! She coordinated the right team member for my bridal extensions request and recommended an amazing makeup team for our large party!! Rachel, Nicole & Madelyn were amazing to work with on my wedding day - all of the girls loved their updos and could not have been happier! So thankful for this team!!