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AWARD WINNER (7X)
Thanks to recommendations from couples on The Knot
Since 1934, only three people have been trusted with your gowns at Dublin Cleaners. We are the absolute best gown preservationist; just ask any local bridal boutique. We are the only Museum-Style provider in the area. We have five Convenient Locations.
Dublin Cleaners, Inc. is a wedding gown preservation business based in Columbus, OH.
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Fashion Services
Alterations
Dry Cleaning & Preservation
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Reviews
5.0
out of 5.0131 reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
Dublin Cleaners receives rave reviews for their exceptional service in cleaning and preserving wedding gowns. Customers praise Margaret and her team for their attention to detail, helpfulness, and efficient communication throughout the process. The staff's professionalism and expertise in handling delicate fabrics are highlighted, with several reviewers mentioning the impressive results in restoring gowns to like-new condition. The dedication to customer service, personalized touch, and quick turnaround time make Dublin Cleaners highly recommended for wedding dress preservation.Review photos
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Lisa N
5.0
12/11/2024
Dublin Cleaners did an outstanding job cleaning and preserving my wedding gown. Margaret, their bridal specialist is a wonderful lady who is an expert in the field. She was so helpful in getting the appropriate information to me and in helping me through the process. They worked quickly and accommodated a short timeline that I had due to an upcoming move! Having your wedding dress preserved appropriately will allow you to keep the memories alive from your wedding day! I would highly recommend Dublin Cleaners to anyone.
response 12/13/2024
Lisa: Thank you for posting this lovely review. We were so happy to accommodate moving t...
he date up so you could have your preservation completed before your upcoming move! We appreciate you chose our company and we are delighted you are happy with the experience. Good luck to you and your husband! Sincerely, Margaret and Greg Butler
Mickenna C
5.0
11/14/2024
Granville/Dublin Cleaners did an outstanding job on my gown. Margaret is a sweet lady who made me feel special even after my wedding. I could tell she genuinely cared about my gown and took excellent care of it.
response 11/15/2024
Thank you Mickenna. It was so nice of you to take the time to review. We are delighted y...
ou were happy with our services. I love to work with brides at such a happy and impactful time in their lives and I know how important every detail is to you! My husband, Greg, and I appreciate your kind review! Sincerely, Margaret Butler
Any questions?
Bailey S
5.0
10/15/2024
Margaret and her whole team is a dream to work with, they pressed and got my wedding dress, my husbands suit looking PERFECT for the big day. They wrapped it perfectly to ensure it didn't wrinkle for transport! Post wedding, cannot wait to have them clean and preserve it for years to come!
Thanks Dublin Cleaner- cannot recommend enough!!
Carol K
5.0
10/01/2024
Dublin cleaners went above and beyond cleaning and preserving my daughter’s wedding dress. She had some specific concerns that they were able to address. Highly recommend.
response 10/04/2024
Carol, it was so nice of you to write this review. Often it takes a little time for the g...
owns to come in due to a variety of reasons. We like that you let us know how well things went for resolving the issues with your daughter's wedding gown even after several years. Greg and I appreciate your kind comments. Sincerely, Margaret Butler
F F
5.0
9/21/2024
Excellent experience using Dublin Cleaners to clean and preserve my wedding gown and veil! Margaret and the whole team kept me informed every step of the way when it came to my wedding dress. They always called and emailed me with updates too. They are the friendliest people. My wedding dress and veil were persevered beautifully. Very quick turn around too!
response 10/02/2024
Thank you so much, F. We appreciate you chose Dublin Cleaners to clean and preserve your b...
eautiful wedding ensemble. Thank you for taking the time to review. Sincerely, Greg & Margaret Butler
Alexandra B
5.0
7/30/2024
I brought my wedding gown here approx 1 month after my wedding for cleaning and preservation. The bottom of my dress was HEAVILY soiled (from a great evening!) and I had come to terms with my internal dialogue that there was no way the stains would come out. When I went to inspect my gown following cleaning, it looked BRAND NEW. Not a stain in sight. The communication, information given, and service from the entire staff has been A+. Although it was pricier than I anticipated, it was worth every dollar. THANK YOU Dublin Cleaners!
response 07/30/2024
Alexandra, Thank you so much for your wonderful review. My husband, Greg, who personally ...
cleans all of the gowns was so happy to read your review! We are honored to have exceeded your expectations with the cleaning and preservation of your wedding gown. Thank you for choosing Dublin Cleaners. Sincerely, Margaret Butler
Abigail S
5.0
7/03/2024
Newark Cleaners were a fantastic choice to clean my wedding dress. They worked with my tight schedule to get my dressed cleaned on time as well as were extra flexible on short notice. They communicated well and also checked in with me to make sure I had everything I needed on time. My dress came back clean and without blemish. I really appreciated their kindness, honesty, and flexibility and highly recommend their services to any bride needing wedding dress services.
response 07/06/2024
Abigail, thank you so much for the lovely review! Your situation presented a tight timeli...
ne and I'm so glad we were able to work everything out just perfectly to get the cleaning of your gown done prior to your first alterations appointment! Let us know if we can provide any other assistance before your September wedding! Sincerely, Margaret Butler
Kelly S
5.0
6/25/2024
We had an excellent experience with the bridal specialist, Margaret. She was just lovely and beyond understanding with a wedding gown emergency. We were able to meet her and her wonderful employee Dipali . Dipali assisted us with the plans for the gown that Margaret had arranged. When we picked up the gown , it was cleaned and prepared with absolute perfection. I’d also like to thank company founder and Margaret's husband, Greg who performed his “magic” , to have the gown ready and waiting for us. This family is wonderful!! If you need something special dry cleaned , don’t hesitate to go with the best! Many Thanks to Dublin Dry cleaners.
response 07/06/2024
Kelly, we are so grateful we could assist when a problem arose. Thank you for the wonderf...
ul review. Dipali is definitely a wonderful asset for our company. And my husband, Greg, the gown cleaner is over the moon he was mentioned in a review. Greg has been cleaning gowns over 45 years and he is very good this specialty. Thank you again, Kelly. We are delighted everything worked out so well for you and Aubrey. Sincerely, Margaret Butler
Denise B
5.0
6/24/2024
EXCEPTIONAL customer service and quality of services. Margaret Butler, the owner, and her team went over and above to help get my daughter’s wedding dress pressed for her special day. Margaret was on vacation and still stayed in constant contact through the entire process. I would HIGHLY recommend Dublin Cleaners for your wedding and daily needs!
response 07/06/2024
Denise: Thank you so much for this fabulous review. You had an unexpected situation occu...
r and we do the work locally so we were able to solve the issue for you. We're so happy that we could do this for you and your family, especially your lovely daughter, the bride! Sincerely, Margaret and Greg Butler
Hannah M
5.0
6/20/2024
My wife and I used Dublin Cleaners to clean and preserve our wedding dresses and they were great to work with! Margaret was fantastic, she took the time to explain the process and kept us in the loop the entire time. She even went above and beyond to ensure we had our dresses back before we moved. 100% recommend!!
response 06/23/2024
Hannah: It was so nice of you to post this review. I'm happy we could work things out in...
your schedule since you and your wife are moving soon to a wonderful new city. Good luck to you and we very much appreciate you chose Dublin Cleaners for this service. Sincerely, Margaret & Greg Butler
Jodi W
5.0
6/10/2024
We are from out of town as is our daughter so we needed to find a place that would steam, press and arrange her dress for the wedding. From the get go, Margaret was AMAZING!! She was in constant contact, explained everything and made the entire process seamless. She put our mind at ease and it was wonderful to not have any apprehensions in regard what is probably one of the most important parts of any wedding.
I dropped off the wedding gown, over-skirt, veil and my gown on Thursday. Regina was wonderful, and I left having no concerns whatsoever that everything would be handled. The gowns was perfect when delivered to the venue, and everyone was impressed with the professionalism.
I can't recommend Dublin Cleaners enough. If you want a worry free experience on a day filled with nerves, use Dublin Cleaners, you won't regret it!
response 06/14/2024
Jodi, I cannot tell you how happy we are that you chose to work with Dublin Cleaners. My...
husband, Greg, and I are the founders of the company and now we work exclusively in this specialty of the business. Not only are we very experienced in cleaning and preserving gowns, and I am very hands on with communications, and additionally our company also has two experienced wedding gown pressers who have both been with the company a long time each. And those reasons are the distinction that sets Dublin Cleaners apart from other providers. We know how important every wedding day is to the bride and her family. However, in your situation, you and your daughter were planning the wedding from two separate cities and the wedding was held in a third city! And fortunately on the wedding day, the weather also cooperated beautifully! You are a very organized mother of the bride! And you have boundless energy. We were so delighted everything worked to your satisfaction. Our team strives for that outcome! Thank you again for your detailed and very kind review! Sincerely, Margaret Butler, Bridal Specialist
Amy G
5.0
4/27/2024
Margaret was the guardian angel of our wedding!!!
I have always envisioned incorporating my mother's veil into my wedding day but after 49 years sitting in a cedar chest, the tulle and lace had yellowed substantially. We planned our wedding in under 3 weeks so Margaret fielded a phone call with us on her day off and got us in for a consultation asap. She was unbelievably kind and helpful and assured us that they wouldn't touch the delicate veil unless they were sure no damage would come to it. Well, her husband Greg is a miracle worker!! The restoration of the veil back to it's original cream color was nothing short of amazing and the integrity of the delicate fabrics was maintained. You would never know what it had previously looked like.
My vision was to incorporate the veil as a train on the back of my dress so I asked for recommendations on seamstresses for alterations. Margaret went above and beyond to help facilitate getting my alterations done since she knew we were on a tight turnaround with little time to spare planning a wedding in under three weeks!
Margaret and Greg, I cannot thank you enough for your role in making our day absolutely perfect. I was so nervous to let anyone else touch my mother's priceless veil but you did the most beautiful job!
response 05/03/2024
Amy, Thank you for this wonderful heartfelt review! Greg and I are so humbled by your kin...
d words. It makes us so happy when we can provide the exact services you needed and wanted, even with a short turn around time. Thankfully, Greg is an expert in the restoration of vintage garments like wedding gowns, veils and christening and First Communion outfits. Your idea to use your mother's wedding veil as a train on your wedding day was nothing short of brilliant! It looked so pretty with your gown. And we also need to credit Shamsi at Original Alterations for creating a train from the veil as well as an "invisible" way to attach it to your gown which would not show when you took the train off! You two look so happy on your wedding day and we thank you for choosing Dublin Cleaners to help you get exactly what you wanted. Sincerely, Greg and Margaret Butler
Jean O
5.0
2/21/2024
My fiancée and I went to Dublin Cleaners and met with Margaret for a consultation about my fiancée's wedding gown. Margaret was very professional, kind, honest and patient with us. She went above and beyond ensuring that we have all the information that we needed in order to clean and take good care of my fiancées wedding gown. I sincerely appreciate Margaret's time sharing her valuable knowledge and advise with us. I would strongly recommend Dublin Cleaners to anyone seeking their services. They are true experts and very professional. I look forward to doing business with Dublin Cleaners in the future!
response 02/27/2024
Thank you so very much, Jean, for the review. I'm delighted I could offer you the suggest...
ions you two needed to manage your upcoming wedding out of the country! Sincerely, Margaret Butler, Bridal Specialist
Cathy B
5.0
1/23/2024
From the beginning Margaret was wonderful in her communication and kept me in the loop through the entire process of cleaning and preserving my daughter's wedding dress. I was given the opportunity to come view the dress after it was cleaned and before it was preserved. They cleaned the dress beautifully, and again the communication was outstanding! The preservation was amazing and again the communication and instruction were wonderful. I would suggest to anyone to seek Margaret and her husband at Dublin Cleaners for your wedding dress cleaning and preservation.
response 07/12/2024
Cathy, I apologize for not responding sooner to your lovely review! A notice that you'd s...
ubmitted it just popped up in my email today! Thank you so much for taking the time to compliment our company on the work and the service to you during the time we preserved your daughter's wedding dress. We are so grateful for this review! Sincerely, Greg and Margaret Butler
Ann P
5.0
12/19/2023
Excellent job seeing that my daughter’s wedding dress was expertly cleaned! It is a very intricate dress and it looked like new when I picked it up. And also, I appreciate all of Margaret’s great advice and updates on bridal dress information I asked her about…she went out of her way to assist me! Much appreciated! I hope to use Dublin Cleaners again and would highly recommend their services.
response 12/20/2023
How kind of you to post this review, Ann. You do very thorough research and I was happy t...
o supplement some suggestions about how to potentially sell the gown to another bride. It is such a beautiful gown and after Greg cleaned it, it looked brand new! We appreciate your review! Sincerely, Margaret Butler
Sharon Y
5.0
12/05/2023
We used Dublin Cleaners to preserve our daughter's wedding dress. What a top notch experience from start to finish. They were so incredibly kind, communicated throughout the entire process and we couldn't be more pleased with the results. Margaret, Greg and Lisa all were wonderful and very professional.
response 12/07/2023
Thank you so much for posting this positive review, Sharon. We appreciate you chose Dubli...
n Cleaners and we're delighted you are happy with the work and the service you received! Sincerely, Greg & Margaret Butler
Katelyn M
5.0
11/22/2023
If you’re looking to get your wedding dress preserved, this is your place to go! The staff was unbelievably kind from the very beginning. The store manager, Lisa, originally took my order as well as Margaret, the one in charge of the wedding dress preservation process, were both extremely personable, asking to see pictures of my wedding and asking about our honeymoon. Dipali was also extremely helpful when I picked up my dress and even held the door open for me (the box is pretty big). My dress was finished 3.5 months quicker than originally quoted, the price was beyond fair, and the final product turned out beautiful along with many personal touches such as gloves and a handwritten note by Margaret included. I hope in several decades I’ll be able to pull this dress out for someone else to cherish as much as I did. Thank you Dublin Cleaners!
response 11/26/2023
Katelyn: Thank you for posting this detailed review. We enjoyed working with you and are...
so happy you are delighted with the results. You have insured your gown will be ready for future generations! Sincerely, Greg and Margaret Butler
Jaclyn P
5.0
11/01/2023
I used them to clean and preserve my wedding dress and they did an amazing job. They kept me in the loop the entire process and even let me inspect my dress before preservation. My dress was heavily soiled and they did everything they could, even though it didn’t fully come clean. It looked worlds better when they were finished. Margaret paid such attention to detail when positioning my dress and veil in the window box so I could see all my favorite details. I’m so glad I chose to preserve my dress! I would highly recommend them for your wedding dress needs!
response 11/08/2023
Thank you so much, Jaclyn, for the comprehensive review. We appreciate you sharing your e...
xperience with others! Sincerely, Greg and Margaret Butler
Courtney F
5.0
10/21/2023
I used Dublin cleaners to press my wedding dress and veil. Margaret, the bridal specialist, was extremely helpful, timely and informative. My dress looked amazing and I would highly recommend their services!
response 11/08/2023
Courtney, thank you for sharing your experience with others on The Knot. We appreciate it...
. We're glad we could work everything out successfully for you at a long distance! Sincerely, Greg & Margaret Butler
Kathy J
5.0
10/14/2023
Excellent service, and my daughter's wedding dress looks amazing! Best place to get your special wear cleaned and preserved!!!
response 10/15/2023
Kathy, Thank you so much for choosing Dublin Cleaners for post wedding services for your ...
daughter's dress We're happy you shared your thoughts with others about how well it went. We appreciate you! Sincerely, Greg & Margaret Butler
Deanna M
5.0
9/19/2023
One of the best places to take your wedding dress to be cleaned. My dress was incredibly dirty after my wedding this last summer. Dirt, food, hair dye and I’m sure plenty of alcohol and after having it cleaned by Dublin Cleaners, it looks brand new. Like I never even wore it. So impressed with not only the service but their customer service as well. Margaret worked with me when I dropped my dress off and Dipali helped me when I went to pick it up and both gave me excellent customer service. 10/5 stars ⭐
response 10/15/2023
Deanna, thank you so much for your detailed review. Sounds like the reception was a great...
party making for a truly memorable wedding day! We're so glad we were able to give you such a good result. You are kind to share your thoughts and we're delighted you took the time to share your thoughts with others. Sincerely, Greg and Margaret Butler
Michelle P
5.0
8/31/2023
Thank you Dublin cleaners for helping make a stressful situation manageable. My daughter had her wedding dress altered by another vendor and when she checked the dress that vendor did not take the time to steam it. I called Margaret at Dublin cleaners and she saved the day. They were able to steam my daughters dress and veil within a day. Thank you Margaret and the staff at Dublin Cleaners. I highly recommend using them for any and all dry cleaning services.
response 09/01/2023
Michelle, Thank you for relating your experience. During wedding preparations there are a...
lways so many details and this one was a BIG one! We do all of our work inhouse so we can offer emergency services in many cases for wedding gowns. Thank you for sharing with others. We appreciate it! Sincerely, Greg & Margaret Butler
Laura H
5.0
8/19/2023
I dropped my dress off on 8/19/23 and it was such a pleasant experience! Dipali was fantastic and I could tell Margaret, the bridal specialist, knows her stuff! Looking at the dresses in the shop and at all of the online reviews, I am confident Dublin Cleaners will clean my wedding dress to an almost 'like new' state, which I hope to sell! So happy I decided to drive to Dublin.
response 08/21/2023
Thank you, Laura, for your review. We are happy you chose Dublin Cleaners for wedding gow...
n services. The work is not yet complete, of course, but we are going to have Greg do his very best so you can sell your gown! Sincerely, Margaret Butler
Carrie E
5.0
8/13/2023
They are amazing! We had a rare silk gown that couldn't be steamed and were so nervous to leave it anyone's hands. Margaret called my personally on a holiday when they were closed. This was a Mondaydue to alteration delays at the bridal shop and wedding was Friday. She met us at the Sawmill location to drop off the dress despite being closed and ensured her husband who has been doing this for decades would be sure done correctly. She texted me updates etc and the gown looked amazing! Can't recommend enough the piece of mind having the dress in the BEST hands! Thank you Margaret and Dublin Cleaners for the best customer service! We also use them at my place of employment and they are fantastic!!!
response 08/14/2023
Carrie, Thank you for the excellent review! One of the aspects of working with Dublin Cle...
aners is you with bridal is you are working with the founders of the company. We know how many details you and and the bride have to deal with with a wedding and we strive to step in especially in situations like this! Thank you again for this wonderful review. We appreciate it! Sincerely, Margaret and Greg Butler
Lauren K
5.0
7/23/2023
Dublin Cleaners came to me highly recommended from the bridal boutique I purchased my wedding gown from. I had a destination wedding in June and when I got back, took my dress to be professionally cleaned. They did a phenomenal job! I highly recommend!
response 08/14/2023
Lauren: Thank you so much for taking the opportunity to share your thoughts with others. ...
We are happy that you had a wonderful destination wedding and that Dublin Cleaners could assist you when you came back. My husband, Greg, does an amazing job cleaning wedding gowns. We happy you are a satisfied customer! Sincerely, Margaret Butler
Christina S
5.0
6/06/2023
Beautifully pressed/steamed wedding gown delivered to our venue. Margaret worked with us on all the details and did a fantastic job!
response 06/09/2023
Thank you Christina. We appreciate your review and that you chose to work with Dublin Cle...
aners for the pressing/steaming of your daughter's lovely wedding ensemble. The logistical challenge of you living two hours south of the Columbus area and your daughter living two hours north, and having the wedding in the middle was easily solved due to Greg and me being able to deliver your gown to the fabulous venue. We appreciate you chose our company! Sincerely, Margaret Butler
Leanne C
5.0
5/29/2023
Service was top notch! Margaret was very kind and helpful. She explained everything that would happen, that we would receive pictures of the progress that detailed exactly what could or couldn’t be done, provided updates that the dress would soon be done and personally messaged me when the dress was ready. She was very accommodating for us as we are about 2 hours from the shop. She was very responsive to the emails, as well. I would highly recommend Dublin Cleaners for cleaning and preservation of your wedding dress!
response 06/02/2023
Leanne: Thank you so much for sharing your experience with Dublin Cleaners when you chose...
our company to clean and preserve your daughter's incredibly beautiful wedding gown and veil! We thank you for your business and appreciate this review so much! Sincerely, Greg & Margaret Butler
Susan B
5.0
4/29/2023
Excellent experience and A+ customer service. They preserved my daughter's wedding dress. Margaret and Dipali communicated often and clearly. Her dress is gorgeous and is now professionally saved for the future thanks to Dublin Cleaners! Highly recommend.
response 05/01/2023
Thank you, Susan, for this wonderful review. We're so happy you are satisfied with your e...
xperience with Dublin Cleaners. Your daughter's lace gown is so pretty and one day might be worn by a daughter or a granddaughter. Thank you for your nice comments about Dipali. She enjoys working with the brides like we do! Thank you again for your time and letting others know of your experience. Sincerely, Greg and Margaret Butler
Jan G
5.0
4/05/2023
Margaret, Regina, and all who handled the cleaning and preservation of my daughter's wedding gown were absolutely wonderful. I was informed of every step and even received her gown a month sooner than the date given. I highly recommend Dublin Cleaners to anyone whether it is for general cleaning needs or a special garment like a wedding gown.
response 04/13/2023
Jan: Thank you so much for this wonderful review. Regina is delighted you were happy wit...
h the service you received. It's always so nice to know how much you were satisfied with the entire process. My husband, Greg, who cleaned your daughter's gown, and I appreciate your review! Sincerely, Margaret Butler
Mary C
5.0
3/31/2023
I couldn’t be happier with my experience with Dublin dry cleaners. I have a ball gown dress that I waited 2.5 years after my wedding to get it preserved and I was worried it had already started yellowing and past the point of repair. But Dublin dry cleaners proved me wrong! They returned it to me in pristine condition and in a beautiful preservation box in addition to giving me white gloves to protect it in the future if I ever need/want to touch my dress. Margaret Butler also wrote me a lovely hand written note with my finished dress and it was such a sweet and personal addition to my dress preservation process. No need to look further, they are the best!
response 04/13/2023
Mary, Thank you so much for the lovely comprehensive review. We're delighted you chose Du...
blin Cleaners for this service and so happy to learn about how you feel about the work we did for you! Sincerely, Greg & Margaret Butler
Beth P
5.0
3/17/2023
This is my second gown to have preserved (my own gown 36 years ago, and now my daughter’s) and Dublin Cleaners does such a beautiful job. Margaret took the time & great care to let me know what they would not be able to get out without damaging the fabric and kept me informed of the timeframe. They truly are the best at their craft. I only hope now that a grand-daughter that I might have someday will decide to wear one of these wedding dresses!!!🍀
response 03/17/2023
Thank you so much for the lovely review, Beth. It's hard to believe so much time has pass...
ed but we are honored to have you choose Dublin Cleaners to clean and preserve your daughter's wedding gown! Either gown should be ready for a future generation because you took the care to have it preserved. Sincerely, Greg & Margaret Butler
Wendy M
5.0
3/14/2023
Dublin Cleaners provided outstanding service and professionalism. But it was so much more than that! Their caring attitude was heartwarming and showed the vision that we needed and didn't even know. We were given alteration suggestions and advice for timing the final alterations. My daughter wore a wedding dress worn by three generations of our family and cleaning couldn't be done with a standard method. The dress was fragile and we received the suggestion of a second dress and help regarding shopping for this dress which was to be worn at the reception. Now we needed steaming and pressing for two dresses and a veil. Dublin Cleaners made this easy. When a great deal needed to be accomplished, they simplified things for us and helped us do so much in a productive and happy process. The photos and reception were outside in the fall, so now much needed to be done to start the cleaning and storage process, so that the next generations could wear these dresses if desired. All of this would have been huge if not for their knowledge and calm attitudes and an atmosphere of just plain helping. Thank you Dublin Cleaners!
response 03/14/2023
Wendy, thank you so much for the lovely and detailed review. Greg and I are delighted to ...
help mothers and brides determine what is necessary and come up with solutions. Planning a wedding involves so many details, many of which you may not have considered. We're happy to be of assistance with our experience. What was so meaningful in your case is your daughter wore her grandmother's gorgeous gown, just as you did in your wedding. To have three generations use the same gown is amazing. We're so happy to have cleaned and preserved the vintage gown so one day one or more of your granddaughters may also be able to wear it. The other gown chosen for the reception was stunning as well! Thank you, again, Wendy. Greg and I appreciate it! Sincerely, Margaret Butler
Mallory V
5.0
3/08/2023
Dublin cleaners did a wonderful job with my wedding dress. All the stains came out even after sitting for a few months. They allowed me to view my gown before preserving and boxed it so nicely. They wrote me a hand written letter and instructions to keep my gown. I teared up when I received it. So thankful they did a great job. I was hesitant on doing it or not because of the money but I’m glad I did. Worth the money!
response 03/10/2023
Mallory: Thank you so much for posting such a nice and detailed review! Greg and I appre...
ciate you are happy with the work we did. We know from experience (our wedding was 50 years ago!) that you'll be so happy when you reach that milestone to be able to enjoy your gown because you have chosen to preserve it! Sincerely, Margaret Butler
Anne M
5.0
2/17/2023
We recently used Dublin Cleaners for my daughters wedding gown. Margaret’s customer service was very personal and inviting and Margaret and Greg did a beautiful job. We will definitely recommend them to all our friends and family.
response 02/17/2023
Anne: Thank you so much for your review. We appreciate you are happy with the service an...
d the results. Your recommendation means so much! Sincerely, Greg & Margaret Butler
Irene G
5.0
2/15/2023
I had my daughter's wedding dress cleaned by Dublin Cleaners shortly after her July 2021 wedding. The dress was beautifully cleaned and not a trace of dirt remained on the hem, nor were there any signs of cosmetics or tanning substances. The ballgown-style dress had a very full skirt and wouldn't fit in a standard preservation box. Margaret, the gown preservation pro, didn't just shrug her shoulders and give up. She initially suggested having the petticoats removed to decrease the volume, but as they were an integral part of the dress design, that wasn't practical. Margaret really knows her stuff and is a consummate professional who cares about providing excellent service and takes pride in her work. She learned that larger preservation boxes exist, but were only sold in large and impractical quantities. She eventually connected with a cleaner in another state who had a method for preserving large dresses and she travelled to the other establishment with our dress to learn their preservation method. Recently, she and her husband delivered the dress, safely and beautifully preserved in a large custom box. I go into this level of detail to emphasize just how much the folks at Dublin Cleaners care about properly cleaning and preserving wedding gowns. I highly recommend them!
response 02/17/2023
Thank you, Irene, for your review of our wedding gown cleaning and preservation service. ...
We are so happy we came up with a solution to be able to preserve your daughter's gorgeous wedding gown. Thank you for your patience throughout! We appreciate you took the time to review! Sincerely, Greg & Margaret Butler
Linda Z
5.0
2/08/2023
Outstanding service with a real personalized touch! The bridal specialist wrote a handwritten note to my daughter and me that brought back all of our wonderful memories. So happy that my daughter will have her dress beautifully preserved for herself (and maybe her children!). This investment in the future is well worth it! Thanks so much, Margaret!
response 02/08/2023
Linda, my husband, Greg (who personally cleans every gown) and I are delighted you are hap...
py with the personal service you received from Dublin Cleaners. We know your daughter's wedding gown will be treasured by her and her children and grandchildren. We're happy we could do this for you! Sincerely, Margaret Butler
Shannon R
5.0
2/06/2023
They did a beautiful job on making my gown look memorable and honored. I received a nicely hand-written note afterward from the bridal specialist. She mentioned every detail about the dress and treating it with the best care. Look no further than Dublin Cleaners for cleaning and preserving your wedding dress!
response 02/08/2023
Shannon, Thank you for posting this nice review. I really love working with wedding gowns...
and know how carefully each was carefully chosen by the bride for her special day. We appreciate you chose Dublin Cleaners for this service! Sincerely, Margaret Butler
Carol P
5.0
1/22/2023
Dublin Cleaners did a fantastic job of preserving my daughters wedding gown. I cannot say enough about Margaret the Bridal specialist. Margaret sent me a personable email which made me feel like I was Not just another customer!! You do not see this much anymore and I truly appreciate it. Picking up the gown I was fortunate to meet her and she gave me some more information on the preserving of the gown. The whole staff is professional Thank you!!!!
response 01/25/2023
Carol, I was delighted to meet you in person when you came in and picked up the gown prese...
rvation. Thank you for your kind words. We love what we do and it makes us even happier when our satisfied clients write such a lovely review. Sincerely, Margaret & Greg Butler
Rebecca B
5.0
1/07/2023
Fantastic service and cleaning of my daughters wedding gown as well as mine long ago. I also took my mother’s 1952 gown which had been in the closet for all of these years and they cleaned and preserved it perfectly! Highly recommend!
response 01/25/2023
Rebecca, we are so appreciative that you took the time to share your thoughts via this rev...
iew! We are delighted you are happy with all of the preservations we did for you. Dublin Cleaners specializes in vintage gowns. Thank you so much for your kind words! Sincerely, Greg & Margaret Butler
M V
5.0
11/18/2022
I wish I could give more stars!! After being disappointed in the alteration of my wedding dress, I reached out to Margaret Butler, Bridal Specialist, on a Saturday and she called me back the SAME DAY! It was just under 2 months until my wedding, and I needed some careful work done the top of my dress. She immediately set to work hoping to get me in with "the best in Columbus." Well, she did it! And "the best in Columbus" turned my dress around in just a couple of weeks. I could not be more grateful for Margaret's help -outstanding care and dedication!
response 01/25/2023
Oh I am sorry for the delay in thanking you, MV! You are so kind to post this great revie...
w. I'm all about making sure as best I can that you can get exactly what you want and need even if Dublin Cleaners isn't able to provide it, as in this case we were not as you needed alterations. You looked so fabulous in your dress. It was perfect! And we also received another of the same gown in for services (cleaning) this month...only in cream color! And guess who is doing the alterations...? The same person who did yours! Thank you again, we appreciate it very much! Sincerely, Margaret Butler
Hannah S
5.0
10/14/2022
Dublin cleaners saved my wedding dress!
I purchased a sample gown and a bridal shop at a great price. The only problem was the bride who tried it on before me had spilled a mimosa over the train of the dress.
I wanted to buy the dress but I knew I needed to take it to a dry cleaner to try and get the stain out.
I was worried I was going to have to hem part of the train shorter to remove where the stain was but, Dublin cleaners took care of it.
I couldn’t even remember which side the stain was. It was completely gone.
My dress looked brighter and perfectly clean.
Greg was very helpful and they had my dressed cleaned super quickly.
I definitely recommend using Dublin cleaners for your wedding dress needs.
response 11/06/2022
Dear Hannah: Thank you so much for your fabulous review. I'm sorry for the delay in resp...
onding as I was out of town when you posted the review. Greg is so happy you mentioned him in the review! He's the person who cleans all of the gowns and works so hard on them to get them as clean as possible after the wedding. We are a team, both as founders of Dublin Cleaners and as spouses since 1972. We are delighted when our brides are happy with the work we do and let us know! Sincerely, Margaret Butler
Jenna H
5.0
8/01/2022
My experience with Dublin Cleaners was amazing! A week before my wedding I called them asking if they could clean my satin wedding dress after I had received it back from the alterations with dirt and water stains all over it. Margaret (one of the owners) was very reassuring and promised to have my dress clean in such short notice! The owners of the company communicated with me from their personal phones, and were so kind as I was freaking out!! :) The dress came back absolutely perfect! I would definitely recommend Dublin Cleaners for anyone that needs their wedding dress cleaned and pressed! They did a fabulous job, were very professional, personable, and timely. They went above and beyond to make sure that I felt cared for and received excellent service! I’m taking my dress here for cleaning after the wedding and preservation! They’re the only ones that I will trust to clean my satin wedding gown!! :)
response 08/02/2022
Jenna, thank you so much for this fabulous review. We know you had a unique situation and...
we wanted to respond quickly and fully to be sure your dress looked perfect on your wedding day. We appreciate you posted this review! Sincerely, Greg and Margaret Butler
Jackie H
5.0
6/20/2022
I CAN NOT emphasize how impressed I am with this cleaners. I actually just googled cleaners that personally clean wedding dresses because I needed back in one week!!!! BAM! DONE! Then we were pressed for time to pick the dress up. Called and BAM delivered in less then an hour!!!! Dress was beautiful! I would HIGHLY recommend for customer service and product!! Margaret treated us like her own family!!! ❤️ Thank you Dublin Cleaners! You have all our business from here on out (and we live 45 min away)!
response 06/21/2022
Jackie, we are so happy that you chose Dublin Cleaners for to prepare your daughter's wedd...
ing gown for her local reception...first because we can do a quick turn-around due to your time constraints, and second, because we can provide the type of service we did for you when it is necessary. You had so much going on and to be able to provide a solution that relieved you of that one major detail...well, we're happy to be able to do that for you! And that you had the best weather ever that afternoon/evening of your event was just icing on the (wedding) cake! Thank you for this wonderful review. Sincerely, Greg & Margaret Butler
Julie M
5.0
5/12/2022
I worked with Margaret to get my two wedding dresses cleaned, and she clearly explained the process and helped me find the right options to fit my budget. The dresses turned out fantastic and I would highly recommend Dublin Cleaners!
response 05/13/2022
Thank you Julie for posting the review. We're happy that you were able to get things done...
exactly how you wanted so you can have access to your gowns over the years and enjoy them. We try to customize the experience to what the bride prefers! Sincerely, Greg & Margaret Butler
Annie H
5.0
4/30/2022
Would definitely recommend! Professional through the entire process and gown looks amazing & brand new. Personal touch also makes me feel great about supporting this business.
response 05/07/2022
Thank you, Annie. We are delighted you are happy with our work. We very much appreciate...
you took the time to review! Sincerely, Greg & Margaret Butler
Beth W
5.0
4/26/2022
I was horrified when I picked up my daughter’s white satin ball gown from a local cleaners after 5:00 pm , 3 days prior to her wedding to find that not only had they NOT press the gown (they said it was too difficult because it was a ball gown ) but they also returned the dress with a brand new grease stain on the train. I was in panic mode as I tried to find someone who could now press and clean the dress in two days.
Thank goodness for Dublin Cleaners. Margaret, Greg, and their team were amazing! Margaret had already gone home for the day when I entered the store, but she called me on my cell phone and calmly assured me that they could do it. In addition, they called several times over the next two days to inform me of their progress. I picked up the dress at 8:30 am on Friday morning (less than 48 hours later) and it was absolutely beautiful! Margaret, Greg, and the Dublin Cleaners staff genuinely care about their work and their customers. They saved my daughter’s wedding! I highly recommend Dublin Cleaners.
response 04/29/2022
Beth, Thank you so much for your review. We were delighted we could be of assistance in t...
he situation which obviously caused much stress for you! Thank you for sharing your experience! Since we do all of the work on-site at Dublin Cleaners, and since Greg, my husband and founder of Dublin Cleaners is the certified gown cleaner, we are ready to solve problems in a short time, if necessary! We're so happy everything turned out so well. Sincerely, Margaret Butler, Bridal Specialist
Gretchen F
5.0
3/16/2022
Dublin Cleaners did a wonderful job cleaning/restoring/preserving my mother's wedding dress (70 + years old). We were kept informed during every step of the process. The preserved wedding dress completely exceeded my expectations
response 04/03/2022
Gretchen: We're so delighted you are happy with the work we did and the service you recei...
ved. You truly have an heirloom multi-generational wedding ensemble! Thank you again for taking the time to review Dublin Cleaners.
Sincerely, Greg & Margaret Butler, Founders of Dublin Cleaners
Molly M
5.0
3/14/2022
Margaret, thank you and Dublin Cleaners for cleaning and preserving my daughters wedding dress. You were so easy to work with, outstanding job all the way around!
response 04/03/2022
Thank you Molly for your review! We're delighted you are happy with the service and the w...
ork we did for your daughter's wedding gown!
Sincerely, Greg & Margaret Butler, Dublin Cleaners
Joanne M
5.0
3/06/2022
Dublin Cleaners did a fantastic job on my daughters lace wedding dress. They gave me an opportunity to review the work prior to preservation which I greatly appreciated.
response 03/06/2022
Thank you, Joanne, for entrusting your daughter's wedding gown to Dublin Cleaners for clea...
ning and preservation. Since we do the work on-site in our dry cleaning plant, we always encourage the brides or their mothers to view the gown after cleaning before preservation! Thank you for taking the time to review! Sincerely, Greg & Margaret Butler
Vicki C
5.0
3/02/2022
We are beyond happy with the excellent work done preserving both of our daughters gowns. It was a busy year for us, October 22nd and November 7th. The communication throughout the process was appreciated. I am sure they will love looking at their gowns as the years go by. Thank you for taking such good care of us!
response 03/04/2022
Thank you Vicki. We are delighted you relied on Dublin Cleaners for this service. We app...
reciate you chose our company. Thank you for the wonderful review! And we thought we were busy last year...two daughters getting married in just over two weeks!! Wow! Sincerely, Greg & Margaret Butler
Meagan S
5.0
2/21/2022
Please do yourself a favor and bring your wedding dress to Dublin Cleaner’s. I had their team press my dress prior to our ceremony, clean everything following our reception and I just completed the preservation process. I could not be more pleased with how pleasant/friendly the staff is, how accommodating they are and most importantly, how respectful they are of the gown and accessories.
I was very nervous to hand my gown over, but they are without a doubt the best in the business. I could not be happier with each of my three experiences.
response 05/07/2022
Meagan, I'm so sorry it look this long to respond to your lovely review. We're always so ...
happy when our brides or their mothers review so others will know where to bring their wedding gowns for services! Thank you for your kind words and we're delighted you are happy with your experiences with Dublin Cleaners! Sincerely, Greg & Margaret Butler
Theresa F
5.0
2/16/2022
Excellent service and quality on the wedding gown prep for the seamstress as well as the after cleaning ( really needed it) and the final preservation ! Margaret and her staff are caring and professional!
My daughter and I appreciated the communication and the expertise of this well rooted community business!
Thank you for sealing in our sweet wedding memories!!
Theresa Fauver
response 02/16/2022
Theresa, we are so appreciative that you took the time to express your thoughts about the ...
Dublin Cleaners wedding gown cleaning and preservation services. Preserving the memories of your daughter's special day is our goal! Thank you again for the lovely review! Sincerely, Greg and Margaret Butler
Sydney S
5.0
2/15/2022
I was very satisfied with the care of my gown. It was quite the drive to this cleaner but my dress had a certain fabric local cleaners couldn’t handle. The instructions were very clear on how to store and handle my dress afterwards. And Margaret wrote a very thoughtful card with my dress upon return. I would recommend!
response 02/16/2022
Sydney: Thank you for your review. My husband, Greg, and I appreciate that despite the d...
istance you chose Dublin Cleaners for this service. At Dublin Cleaners all of the gowns are cleaned in-house, personally by Greg who has been cleaning gowns for nearly 50 years! We are delighted you are happy with our work and the service you received. Sincerely, Margaret Butler
Judy D
5.0
1/23/2022
Working with Margaret Butler and Dublin Cleaners on the preservation and cleaning of my daughter’s wedding gown and veil was a wonderful experience. Margaret communicated with me throughout the process and explained every detail. I felt very secure in the professionalism and quality of the services performed. Upon completion, the gown and veil were beautifully boxed and preserved. I highly recommend Dublin Cleaners for wedding gown cleaning and preservation.
response 01/24/2022
Dear Judy: We appreciate you chose to use Dublin Cleaners when you live 2.5 hours northea...
st of Columbus. We love what we do and we appreciate it when satisfied clients post such nice reviews. Sincerely, Greg and Margaret Butler
Mary N
5.0
1/14/2022
Margaret Butler provided superb, personal service. She personally returned a call from her vacation to advise us about proper storage when our event was cancelled and delayed due to COVID… it was able to be re-scheduled 14 months later. The dress preservation process is an investment for a sentimental priceless future heirloom! Highly recommend Margaret and Dublin Cleaners!
response 01/17/2022
Mary,
My husband, Greg (the gown cleaner for Dublin Cleaners) and I are so delighted you...
chose our family's business for your wedding gown cleaning and preservation. We love what we do and we're always so delighted when our brides take the time to review our services! Sincerely, Margaret Butler, Bridal Specialist, Dublin Cleaners
Emma S
5.0
1/05/2022
The team at Dublin Cleaners was phenomenal! Margaret Butler took the time when I first contacted her to talk on the phone, get to know me and my dress, and was really invested on providing the best cleaning/pressing services possible. I was so in love with them I went back to get it preserved!! Dublin Cleaners was always incredibly communicative and supportive in providing the best care of my wedding dress.
response 01/05/2022
Emma, What a delightful surprise to see your review, our first of 2022! My husband, Greg,...
and I are so happy to learn of your great experience. We both love what we do and we appreciate hearing feedback from satisfied customers. Sincerely, Margaret Butler
Nora S
5.0
11/20/2021
Margaret Butler and her team
Are fabulous with preserving wedding dresses! Don’t use anyone else!
response 05/07/2022
Nora: I am so sorry this response is so long in coming. We are delighted with your positi...
ve review and we thank you for taking the time to let others know! Sincerely, Greg & Margaret Butler
Samantha D
5.0
11/20/2021
I had my wedding dress cleaned and pressed for our big day at Dublin cleaners. Everyone I came in contact with from start to finish was amazing. Other places I called for quotes said it would be 6-8 weeks for them to clean my dress because they outsourced all of there cleaning( not done on site). Where as Dublin cleaners does all of there cleaning on site and they did a fantastic job. My dress was dull and dingy because I’d was a previously worn dress. Thanks to Margaret and her awesome husband that does the cleaning, my dress came alive and was full of life. It was Brighter and sparklier than before. Thank you for making our big day special
response 05/07/2022
Samantha, shame on me for not responding sooner!! Your review is fabulous and we couldn't...
be happier that you took the time to review! Greg and I and the rest of our team is dedicated to giving our brides a positive experience. And I have to let you know, Greg is absolutely over the moon that you described his work as "awesome!" Thank you again, we really appreciate it! Sincerely, Margaret Butler
Rachel W
5.0
11/12/2021
Margaret and her team did an amazing job with my wedding dress! She was so kind and attentive, and was excellent with communication. She let me know what was going on every step of the way. The dress turned out beautifully and they even give you a pair of white gloves to handle your dress with. This isn't one of those places that forbids you from taking out your dress and looking at it. I would highly recommend that you use Dublin cleaners to preserve your wedding dress, and they are local! You don't have to worry about your dress being shipping back and forth across the country. I am so glad I found them. Thanks again!
response 11/12/2021
Dear Rachel: Thank you so much for your review! My husband, Greg, and I are so appreciat...
ive that you chose Dublin Cleaners to clean and preserve your wedding ensemble. Dublin Cleaners does all of the work on its premises and Greg personally cleans every wedding gown! One thing I want to clarify though, Rachel. The gloves are included if you have to shift the gown in the bridal chest or re-position the tissue if it moved during the transporting process. However, we don't recommend you remove the gown from the acid free chest as it may be get soiled or stained accidently. We don't seal the insert so it is easier to remove the veil. So when you are not looking at the gown it's best to keep the gown chest closed and protected by the muslin cover.
Thank you again, Rachel. We appreciate your faith in our company!
Sincerely,
Margaret Butler
Bridal Specialist
Samantha B
5.0
10/27/2021
They have been my dry cleaner since I moved to the area and have always done an excellent job. Margaret did a beautiful job with my wedding dress preservation, even personally called me ahead of time to talk about my dress. Wonderful service!
response 05/07/2022
Samantha, Goodness, I'm so sorry it took so long to thank you for your lovely review! I j...
ust realized I missed a few responses. Not sure how that happened, but it did and I want to let you know now how appreciative Greg and I are that you shared your experience with Dublin Cleaners with other brides! Sincerely, Margaret Butler
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