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Dublin Cleaners, Inc.

5.0
(90)
best-of-weddings

6845 Caine Rd. Columbus, Ohio 43235, 5 Locations in Columbus, OH

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About This Vendor

Free Pick Up and Delivery!

Since 1934 only three people have been trusted with your gowns at Dublin Cleaners. We are the absolute best gown preservationist; just ask any local bridal boutique. We are the only Museum Style provider in the area. 5 Convenient Locations.

Details

Fashion Services
Alterations, Dry Cleaning & Preservation
Awards and Affiliations
2022 Best of Weddings Winner2021 Best of Weddings Winner

Dublin Cleaners, Inc. Reviews

Share your thoughts with other couples
Reviewed On 8/01/2022 by Jenna H
My experience with Dublin Cleaners was amazing! A week before my wedding I called them asking if they could clean my satin wedding dress after I had received it back from the alterations with dirt and water stains all over it. Margaret (one of...
the owners) was very reassuring and promised to have my dress clean in such short notice! The owners of the company communicated with me from their personal phones, and were so kind as I was freaking out!! :) The dress came back absolutely perfect! I would definitely recommend Dublin Cleaners for anyone that needs their wedding dress cleaned and pressed! They did a fabulous job, were very professional, personable, and timely. They went above and beyond to make sure that I felt cared for and received excellent service! I’m taking my dress here for cleaning after the wedding and preservation! They’re the only ones that I will trust to clean my satin wedding gown!! :)
Response from the Vendor on 08/02/2022
Jenna, thank you so much for this fabulous review. We know you had a unique situation and we wanted to respond quickly and fully to be sure your dress looked perfect on your wedding day. We appreciate you posted this review! Sincerely, Greg ...
and Margaret Butler
Reviewed On 6/20/2022 by Jackie H
I CAN NOT emphasize how impressed I am with this cleaners. I actually just googled cleaners that personally clean wedding dresses because I needed back in one week!!!! BAM! DONE! Then we were pressed for time to pick the dress up. Called and BA...
M delivered in less then an hour!!!! Dress was beautiful! I would HIGHLY recommend for customer service and product!! Margaret treated us like her own family!!! ❤️ Thank you Dublin Cleaners! You have all our business from here on out (and we live 45 min away)!
Response from the Vendor on 06/21/2022
Jackie, we are so happy that you chose Dublin Cleaners for to prepare your daughter's wedding gown for her local reception...first because we can do a quick turn-around due to your time constraints, and second, because we can provide the type o...
f service we did for you when it is necessary. You had so much going on and to be able to provide a solution that relieved you of that one major detail...well, we're happy to be able to do that for you! And that you had the best weather ever that afternoon/evening of your event was just icing on the (wedding) cake! Thank you for this wonderful review. Sincerely, Greg & Margaret Butler
Reviewed On 5/12/2022 by Julie M
I worked with Margaret to get my two wedding dresses cleaned, and she clearly explained the process and helped me find the right options to fit my budget. The dresses turned out fantastic and I would highly recommend Dublin Cleaners!
Response from the Vendor on 05/13/2022
Thank you Julie for posting the review. We're happy that you were able to get things done exactly how you wanted so you can have access to your gowns over the years and enjoy them. We try to customize the experience to what the bride prefers!...
Sincerely, Greg & Margaret Butler
Reviewed On 4/30/2022 by Annie H
Would definitely recommend! Professional through the entire process and gown looks amazing & brand new. Personal touch also makes me feel great about supporting this business.
Response from the Vendor on 05/07/2022
Thank you, Annie. We are delighted you are happy with our work. We very much appreciate you took the time to review! Sincerely, Greg & Margaret Butler
Reviewed On 4/26/2022 by Beth W
I was horrified when I picked up my daughter’s white satin ball gown from a local cleaners after 5:00 pm , 3 days prior to her wedding to find that not only had they NOT press the gown (they said it was too difficult because it was a ball gown...
) but they also returned the dress with a brand new grease stain on the train. I was in panic mode as I tried to find someone who could now press and clean the dress in two days. Thank goodness for Dublin Cleaners. Margaret, Greg, and their team were amazing! Margaret had already gone home for the day when I entered the store, but she called me on my cell phone and calmly assured me that they could do it. In addition, they called several times over the next two days to inform me of their progress. I picked up the dress at 8:30 am on Friday morning (less than 48 hours later) and it was absolutely beautiful! Margaret, Greg, and the Dublin Cleaners staff genuinely care about their work and their customers. They saved my daughter’s wedding! I highly recommend Dublin Cleaners.
Response from the Vendor on 04/29/2022
Beth, Thank you so much for your review. We were delighted we could be of assistance in the situation which obviously caused much stress for you! Thank you for sharing your experience! Since we do all of the work on-site at Dublin Cleaners, ...
and since Greg, my husband and founder of Dublin Cleaners is the certified gown cleaner, we are ready to solve problems in a short time, if necessary! We're so happy everything turned out so well. Sincerely, Margaret Butler, Bridal Specialist
Reviewed On 3/16/2022 by Gretchen F
Dublin Cleaners did a wonderful job cleaning/restoring/preserving my mother's wedding dress (70 + years old). We were kept informed during every step of the process. The preserved wedding dress completely exceeded my expectations
Response from the Vendor on 04/03/2022
Gretchen: We're so delighted you are happy with the work we did and the service you received. You truly have an heirloom multi-generational wedding ensemble! Thank you again for taking the time to review Dublin Cleaners. Sincerely, Greg & Ma...
rgaret Butler, Founders of Dublin Cleaners
Reviewed On 3/14/2022 by Molly M
Margaret, thank you and Dublin Cleaners for cleaning and preserving my daughters wedding dress. You were so easy to work with, outstanding job all the way around!
Response from the Vendor on 04/03/2022
Thank you Molly for your review! We're delighted you are happy with the service and the work we did for your daughter's wedding gown! Sincerely, Greg & Margaret Butler, Dublin Cleaners
Reviewed On 3/06/2022 by Joanne M
Dublin Cleaners did a fantastic job on my daughters lace wedding dress. They gave me an opportunity to review the work prior to preservation which I greatly appreciated.
Response from the Vendor on 03/06/2022
Thank you, Joanne, for entrusting your daughter's wedding gown to Dublin Cleaners for cleaning and preservation. Since we do the work on-site in our dry cleaning plant, we always encourage the brides or their mothers to view the gown after cle...
aning before preservation! Thank you for taking the time to review! Sincerely, Greg & Margaret Butler
Reviewed On 3/02/2022 by Vicki C
We are beyond happy with the excellent work done preserving both of our daughters gowns. It was a busy year for us, October 22nd and November 7th. The communication throughout the process was appreciated. I am sure they will love looking at the...
ir gowns as the years go by. Thank you for taking such good care of us!
Response from the Vendor on 03/04/2022
Thank you Vicki. We are delighted you relied on Dublin Cleaners for this service. We appreciate you chose our company. Thank you for the wonderful review! And we thought we were busy last year...two daughters getting married in just over tw...
o weeks!! Wow! Sincerely, Greg & Margaret Butler
Reviewed On 2/21/2022 by Meagan H
Please do yourself a favor and bring your wedding dress to Dublin Cleaner’s. I had their team press my dress prior to our ceremony, clean everything following our reception and I just completed the preservation process. I could not be more plea...
sed with how pleasant/friendly the staff is, how accommodating they are and most importantly, how respectful they are of the gown and accessories. I was very nervous to hand my gown over, but they are without a doubt the best in the business. I could not be happier with each of my three experiences.
Response from the Vendor on 05/07/2022
Meagan, I'm so sorry it look this long to respond to your lovely review. We're always so happy when our brides or their mothers review so others will know where to bring their wedding gowns for services! Thank you for your kind words and we'r...
e delighted you are happy with your experiences with Dublin Cleaners! Sincerely, Greg & Margaret Butler
Reviewed On 2/16/2022 by Theresa F
Excellent service and quality on the wedding gown prep for the seamstress as well as the after cleaning ( really needed it) and the final preservation ! Margaret and her staff are caring and professional! My daughter and I appreciated the co...
mmunication and the expertise of this well rooted community business! Thank you for sealing in our sweet wedding memories!! Theresa Fauver
Response from the Vendor on 02/16/2022
Theresa, we are so appreciative that you took the time to express your thoughts about the Dublin Cleaners wedding gown cleaning and preservation services. Preserving the memories of your daughter's special day is our goal! Thank you again fo...
r the lovely review! Sincerely, Greg and Margaret Butler
Reviewed On 2/15/2022 by Sydney S
I was very satisfied with the care of my gown. It was quite the drive to this cleaner but my dress had a certain fabric local cleaners couldn’t handle. The instructions were very clear on how to store and handle my dress afterwards. And Margare...
t wrote a very thoughtful card with my dress upon return. I would recommend!
Response from the Vendor on 02/16/2022
Sydney: Thank you for your review. My husband, Greg, and I appreciate that despite the distance you chose Dublin Cleaners for this service. At Dublin Cleaners all of the gowns are cleaned in-house, personally by Greg who has been cleaning go...
wns for nearly 50 years! We are delighted you are happy with our work and the service you received. Sincerely, Margaret Butler
Reviewed On 1/23/2022 by Judy D
Working with Margaret Butler and Dublin Cleaners on the preservation and cleaning of my daughter’s wedding gown and veil was a wonderful experience. Margaret communicated with me throughout the process and explained every detail. I felt very se...
cure in the professionalism and quality of the services performed. Upon completion, the gown and veil were beautifully boxed and preserved. I highly recommend Dublin Cleaners for wedding gown cleaning and preservation.
Response from the Vendor on 01/24/2022
Dear Judy: We appreciate you chose to use Dublin Cleaners when you live 2.5 hours northeast of Columbus. We love what we do and we appreciate it when satisfied clients post such nice reviews. Sincerely, Greg and Margaret Butler
Reviewed On 1/14/2022 by Mary N
Margaret Butler provided superb, personal service. She personally returned a call from her vacation to advise us about proper storage when our event was cancelled and delayed due to COVID… it was able to be re-scheduled 14 months later. The d...
ress preservation process is an investment for a sentimental priceless future heirloom! Highly recommend Margaret and Dublin Cleaners!
Response from the Vendor on 01/17/2022
Mary, My husband, Greg (the gown cleaner for Dublin Cleaners) and I are so delighted you chose our family's business for your wedding gown cleaning and preservation. We love what we do and we're always so delighted when our brides take the t...
ime to review our services! Sincerely, Margaret Butler, Bridal Specialist, Dublin Cleaners
Reviewed On 1/05/2022 by Emma S
The team at Dublin Cleaners was phenomenal! Margaret Butler took the time when I first contacted her to talk on the phone, get to know me and my dress, and was really invested on providing the best cleaning/pressing services possible. I was so ...
in love with them I went back to get it preserved!! Dublin Cleaners was always incredibly communicative and supportive in providing the best care of my wedding dress.
Response from the Vendor on 01/05/2022
Emma, What a delightful surprise to see your review, our first of 2022! My husband, Greg, and I are so happy to learn of your great experience. We both love what we do and we appreciate hearing feedback from satisfied customers. Sincerely, M...
argaret Butler
Reviewed On 11/20/2021 by Nora S
Margaret Butler and her team Are fabulous with preserving wedding dresses! Don’t use anyone else!
Response from the Vendor on 05/07/2022
Nora: I am so sorry this response is so long in coming. We are delighted with your positive review and we thank you for taking the time to let others know! Sincerely, Greg & Margaret Butler
Reviewed On 11/20/2021 by Samantha D
I had my wedding dress cleaned and pressed for our big day at Dublin cleaners. Everyone I came in contact with from start to finish was amazing. Other places I called for quotes said it would be 6-8 weeks for them to clean my dress because they...
outsourced all of there cleaning( not done on site). Where as Dublin cleaners does all of there cleaning on site and they did a fantastic job. My dress was dull and dingy because I’d was a previously worn dress. Thanks to Margaret and her awesome husband that does the cleaning, my dress came alive and was full of life. It was Brighter and sparklier than before. Thank you for making our big day special
Response from the Vendor on 05/07/2022
Samantha, shame on me for not responding sooner!! Your review is fabulous and we couldn't be happier that you took the time to review! Greg and I and the rest of our team is dedicated to giving our brides a positive experience. And I have to...
let you know, Greg is absolutely over the moon that you described his work as "awesome!" Thank you again, we really appreciate it! Sincerely, Margaret Butler
Reviewed On 11/12/2021 by Rachel W
Margaret and her team did an amazing job with my wedding dress! She was so kind and attentive, and was excellent with communication. She let me know what was going on every step of the way. The dress turned out beautifully and they even give yo...
u a pair of white gloves to handle your dress with. This isn't one of those places that forbids you from taking out your dress and looking at it. I would highly recommend that you use Dublin cleaners to preserve your wedding dress, and they are local! You don't have to worry about your dress being shipping back and forth across the country. I am so glad I found them. Thanks again!
Response from the Vendor on 11/12/2021
Dear Rachel: Thank you so much for your review! My husband, Greg, and I are so appreciative that you chose Dublin Cleaners to clean and preserve your wedding ensemble. Dublin Cleaners does all of the work on its premises and Greg personally ...
cleans every wedding gown! One thing I want to clarify though, Rachel. The gloves are included if you have to shift the gown in the bridal chest or re-position the tissue if it moved during the transporting process. However, we don't recommend you remove the gown from the acid free chest as it may be get soiled or stained accidently. We don't seal the insert so it is easier to remove the veil. So when you are not looking at the gown it's best to keep the gown chest closed and protected by the muslin cover. Thank you again, Rachel. We appreciate your faith in our company! Sincerely, Margaret Butler Bridal Specialist
Reviewed On 10/27/2021 by Samantha B
They have been my dry cleaner since I moved to the area and have always done an excellent job. Margaret did a beautiful job with my wedding dress preservation, even personally called me ahead of time to talk about my dress. Wonderful service!
Response from the Vendor on 05/07/2022
Samantha, Goodness, I'm so sorry it took so long to thank you for your lovely review! I just realized I missed a few responses. Not sure how that happened, but it did and I want to let you know now how appreciative Greg and I are that you sha...
red your experience with Dublin Cleaners with other brides! Sincerely, Margaret Butler
Reviewed On 10/22/2021 by Dana B
I rarely write reviews, but I absolutely had to let other recent brides know about my incredible experience with Dublin Cleaners. I didn't even know where to start when it came to trying to find someone in Columbus to clean and preserve my wedd...
ing gown, so I hope this review helps other brides to decide that Dublin Cleaners is the ONLY option to consider! The business is family owned and operated, and they include personal touches from start to finish. Margaret regularly provided me with updates on the progress of my dress cleaning, and made sure she and Greg paid special attention to specific areas of my dress that required additional cleaning. She even repaired a small tear in the seam of my dress, and replaced a missing button. This attention to detail - for a dress I will never wear again - is indicative of the care and pride that Dublin Cleaners puts into their work. Finally, I'm not an emotional person, but I was brought to tears by the personal note that Margaret included in my dress preservation package. I can't thank them enough for beautifully showcasing my wedding dress. I would recommend Dublin Cleaners to all of my friends and family, not only for wedding dress cleaning and preservation, but also regular dry cleaning services. I know my husband and I will be using Dublin Cleaners for all of our cleaning needs in the future!
Response from the Vendor on 10/23/2021
Dana, My husband, Greg and I are delighted you are pleased with your gown preservation and the service you received. You wrote such a lovely review and we appreciate it very much. We both love what we do and are happy when our brides write s...
uch positive reviews! Sincerely, Margaret Butler
Reviewed On 9/25/2021 by Tracie S
I used Dublin Cleaners to clean and preserve my wedding dress after our wedding day and the experience was amazing from start to finish. Margaret was super helpful and answered all my questions, and the entire team treated my dress like it was ...
their own family heirloom. The dress is beautifully preserved, and the process of drop off and pick up was super easy. I could not be happier! I 100% recommend Dublin Cleaners to anyone looking to have their dress preserved or cleaned.
Response from the Vendor on 09/27/2021
Thank you Tracie for the lovely review. My husband, Greg, and I appreciate that you were happy with the service you received. We appreciate you chose Dublin Cleaners! Your gown is such a lovely, romantic and classic gown. Thank you again! M...
argaret Butler, Bridal Specialist
Reviewed On 7/08/2021 by Erin S
Dublin Cleaners took such great care of my wedding dress and veil. I knew I could trust them to clean and preserve it after speaking with Margaret. I'm so thankful for the wonderful work they did. They even provided instructions for what to do ...
if I want or need to take it out of the box many years from now.
Response from the Vendor on 07/12/2021
Thank you Erin for taking the time to let us know that you were happy with the work Greg and I did for your wedding gown after your wedding. We are hands on in the process and we want to make sure you have all the information you need for a s...
uccessful gown preservation! Sincerely, Greg and Margaret Butler, Dublin Cleaners
Reviewed On 7/01/2021 by Sheri M
My daughter was married August 2020. I had not done my research, because the gown should have gone for professional cleaning right after the event. Fast forward 6 months later, my daughter reminded me her gown needed cleaned. Where I live t...
here is not a professional wedding gown specialist, so I called a friend and asked where they had their daughters gowns cleaned and she led me to Dublin Cleaners and the wonderful husband and wife that restored my daughters gown. I didn't realize how dirty it was at the bottom, and just body oil stains. For a very reasonable price, the gown was returned and looks amazing. Due to my lack of knowledge of how to care for a gown post wedding there was one small stain that Margaret pointed out but is hardly noticeable. She sent before and after pictures, and the best is, I didn't have to drive 2 hours to drop the gown off. they sent a box to ship it to them and then same day delivery shipped it back to me. I am anxiously waiting to visit with my daughter and surprise her with her beautifully restored gown. Such a delightful and caring experience. They treat you as a treasured friend. Sheri McDougle
Response from the Vendor on 07/01/2021
Sheri, Thank you for your lovely, comprehensive review! My husband, Greg, founder of Dublin Cleaners , is the very skilled wedding gown cleaner for our company. And I was also delighted the soil and stains came out so well. Your daughter's...
gown was so beautiful. We are humbled and honored you chose our services since you live so far away. It works very well out of town brides who want to use our services. We definitely communicate with photographs and conversation the condition of gown after cleaning. I've so enjoyed our conversations. Greg and I are grateful for this lovely review! Sincerely, Margaret Butler
Reviewed On 6/28/2021 by Katie R
I am so happy that I found Dublin Cleaners!! They saved my wedding dress! The salon was about to steam it and the seamstress told us NO it could not be steamed and to find a professional wedding dress presser. I was freaking out because they to...
ld me two days before we were leaving for our destination wedding! Dublin Cleaners (Margaret) pulled recourses together so that I could have my dress pressed fast and they gave me incredible instructions to ensure that my dress would stay pressed! They were all amazing and I defiantly recommend Dublin Cleaners!!
Response from the Vendor on 07/01/2021
Katie: Greg and I are so happy your story had a happy ending! We can't imagine how you felt at the last minute realizing you needed the services of a professional dry cleaner to press your absolutely gorgeous wedding gown! And we do try to r...
espond and react quickly when we can. It was truly serendipitous that everything worked out so well. We are so grateful for your lovely review! Sincerely, Margaret Butler
Reviewed On 5/07/2021 by Suzanne M
I rate them at 5 stars On May 11, 1974, my husband and I were married. I preserved my wedding gown about a week after our marriage. It was preserved nicely in a decorated box and my husband stored it in our attic. Just recently, I wanted to...
look at my wedding gown and wanted to to let our children and grandchildren see it. When he brought it down from the attic and opened the box, we noticed that the laced in my gown and in the train on my gown had aged and turned a yellow color. I contacted Dublin Cleaners on Caine Road in Columbus, Ohio and spoke with Margaret Butler ( Bride Specialist and owner of the cleaners ) regarding restoration of my gown. She was very glad to help and did explain to never keep your preserved gown in the attic ( due to the heat ) nor the basement ( due to the moisture ) that those places could damage the gown. She explained that her husband Greg did all the restorations and had been doing this for over 40 years and felt sure that they could bring back my gown to the way it was originally. So, the later part of April, we took the gown to them. My husband and I met both Margaret and Greg and were shown pictures of the gowns that they have restored. They both were so very helpful and caring about the work that they do and it shows. We left the gown with them and were able to pick it back up May 4th. We were so pleased with my gown and the train because it looks like it did back in 1974. We recommend them to everyone that needs cleaning done or restorations done . Sincerely, Mrs. Suzanne Marcum, Columbus, OHio
Response from the Vendor on 05/08/2021
Thank you Suzanne for writing such a comprehensive review. Greg and I are so happy we got to meet you and your husband and hear the story of your wedding. And it gives Greg great pleasure to be able to restore your wedding gown back to it's o...
riginal color! One day one of your granddaughters will wear your pretty gown. Wedding gowns are always a family treasure but yours is even more special because it was handmade for you by your sister-in-law. Thank you again for leaving these comments. Greg was especially happy you mentioned him! :-) Sincerely, Margaret and Greg Butler
Reviewed On 4/06/2021 by Tara H
Absolutely amazing. My mother in law dropped my wedding dress off the be preserved and I could not be happier! Margaret and her team were so genuine and caring. They did a wonderful job taking all the stains out and even included instructions o...
n how to care and handle the dress. The box the dress was placed in had a window in it so I could look at the dress without handling it. I even received a sweet personal note that made me tear up! I couldn’t thank them enough, they’ve made this experience of preserving an first family heirloom a breeze.
Response from the Vendor on 04/19/2021
Tara, How nice of you to write such a lovely review. My husband, Greg, the founder of Dublin Cleaners and the certified wedding gown cleaner for our company does an amazing job in stain removal on such delicate garments as wedding gowns. We ...
love what we do and we're even more delighted when our brides are happy with the result! We appreciate your review, Tara. Sincerely, Margaret Butler
Reviewed On 3/03/2021 by Jelena M
Margaret and her team did an amazing job cleaning and preserving my wedding dress! They kept me informed of the progress throughout and I really appreciate their attention to detail. Thank you!
Response from the Vendor on 04/19/2021
Jelena: It was so kind of you to take the time to review the service you received at Dublin Cleaners. We're delighted that you are delighted with the result. Thank you again, Greg & Margaret Butler
Reviewed On 2/07/2021 by Callie V
Dublin Cleaners surpassed all of my expectations and went above and beyond! They cleaned and preserved my wedding dress and they took so much care and detail to everything. They couldn’t have done a better job! I even got a hand written note af...
ter my dress was preserved and it just made The Whole experience so personal and wonderful.
Response from the Vendor on 02/09/2021
Thank you so much Callie for your review. We appreciate you wrote it and are so happy you are delighted with the care and service you received from Dublin Cleaners. Greg and I love to work with the brides and their beautiful gowns so we thank...
you for choosing Dublin Cleaners! Sincerely, Margaret Butler
Reviewed On 1/23/2021 by Becca J
Margaret is the BEST! My dress had some mud and spray tan stains on it, but thanks to Margaret's care and attention, the dress looks good as new. She communicated with me every step of the way and tucked the SWEETEST note in with my dress. I ge...
nuinely believe that she loved my dress as much as I do. It's so special to me to have it beautifully preserved. Thank you Margaret! I will cherish it forever.
Response from the Vendor on 01/23/2021
Becca, Greg and I are humbled by your lovely review! I can't express how much I absolutely love working with the brides, their mothers and the wedding gowns! I think your review encapsulated it. Thank you so much. Margaret Butler
Reviewed On 1/14/2021 by Elisabeth L
Margaret and her team at Dublin Cleaners did a wonderful job cleaning and preserving my wedding dress! Her communication was helpful and reassuring, and the attention to detail far surpassed any expectations I had. Margaret called and texted ph...
otos while they were working on my dress to explain what they found and what they were able to do about it. She even included a handwritten note with compliments of my dress and veil, and reminders of what we discussed throughout the cleaning and preservation process. I would recommend Margaret and her team at Dublin Cleaners to any bride looking to have a dress cleaned and preserved. Thank you!!
Response from the Vendor on 01/14/2021
Elisabeth, we thank you for your review and your kind comments. My husband, Greg, and I are so delighted when you note the attention to detail because we both love working with bridal gowns and helping brides preserve the memories of their wed...
ding day with their wedding ensembles. In a year where brides have had so many challenges surrounding their weddings, we're glad we could make the process of taking care of your gown after the wedding one that is appreciated by you! Sincerely, Margaret Butler
Reviewed On 1/13/2021 by Debbie G
Thank you Dublin Cleaners for creating our new family's first heirloom. Margaret was very responsive from day one, calling and emailing me with updates. When I picked up my preserved dress, I sincerely appreciated the handwritten card from Marg...
aret. My dress wasn't just another wedding dress to Margaret, she understood how unique and special my wedding dress is to me. It was the little things like complimenting the details and lace of my dress that made me smile. I like that I can still see my dress in the box and that there's a spot where I can put photos of me wearing my wedding dress. My mom encouraged me to get my wedding dress preserved and both me and my mom are glad we entrusted this important task to Margaret Butler at Dublin Cleaners.
Response from the Vendor on 01/14/2021
Thank you Debbie for posting such a lovely and comprehensive review! We love it when you notice all the details. My husband, Greg, who cleaned your gown and I really love what we do and we love making the brides happy! We so appreciate you t...
ook the time to review and share with others! Sincerely, Margaret Butler, Bridal Specialist
Reviewed On 12/31/2020 by Natasha G
I’ll start by saying I would highly recommend Dublin Cleaners to any bride! I procrastinated on getting my wedding dress cleaned for 3.5 years. We are moving overseas soon and decided I wanted to store it properly preserved so it wasn’t damaged...
! I contacted Dublin Cleaners with an incredibly tight timeline and Margaret was SO accommodating, personable, and attentive to detail. Working with her was a dream and I fully trusted her and her husband’s experience to clean and preserve my custom made dress. My dress has incredibly fine and delicate lace, and a real silk underlay, and I was so nervous to entrust my dress to anyone in case it was damaged or torn in the cleaning. However, Margaret thought of everything and communicated with me constantly throughout the process. My dress was returned to me several days before we had agreed was the cut off date, with a beautiful hand written note, white gloves, and my dress was perfectly preserved in a beautiful box. I would HIGHLY recommend Dublin Cleaners to any bride and am so glad I had the opportunity to meet the team there!
Response from the Vendor on 01/05/2021
Thank you so much for your detailed review, Natasha. Greg and I are so delighted you chose Dublin Cleaners especially since you had a special request and a very tight timeline! Because we do all of the work at our Bridal Services Center we ca...
n customize the experience for each bride. We know how busy you are and we very much appreciate that you took the time to review before you moved! Sincerely, Margaret Butler, Bridal Specialist, Dublin Cleaners
Reviewed On 11/21/2020 by Pam H
We had Dublin Cleaners clean all of the dresses from my daughter's wedding and could not be happier with the results. They take a personal interest in the dresses they clean and make sure you are 100% satisfied with the results. I will contin...
ue to recommend Dublin Cleaners over and over again. Their entire staff was amazing!
Response from the Vendor on 11/23/2020
Thank you, Pam, for the kind comments. We are delighted you are happy with the service and the results. Greg and I so enjoy working with the brides and their mothers. It's such a happy time of a person's life and we know how much their gown ...
means to them! Sincerely, Margaret Butler
Reviewed On 10/22/2020 by Elena M
Dublin Cleaners did a fantastic job cleaning with my wedding dress! They were responsive and very helpful, I had a small tear in the lace at the bottom of my dress by the end of my wedding and they helped me and my mom navigate what to do to ma...
ke the dress stay as perfect as possible. Would highly recommend!
Response from the Vendor on 11/09/2020
Thank you, Elena, for the review. We so appreciate you chose Dublin Cleaners to clean your wedding gown. My husband, Greg, and I thank you for your kind comments. Margaret Butler, Bridal Specialist, Dublin Cleaners.
Reviewed On 9/19/2020 by Carla B
I didn’t search for a cleaner for my daughters gown until months after the wedding. My daughter chose a classically modern gown from BHLDN (Beholden). I searched online and found Dublin Cleaners and so glad I Did. Margaret Butler was wonderful ...
to work with. She provided very detailed information regarding cleaning and preservation of the gown. The gown was heavily soiled around the hem line and had a few makeup stains on the bodice. I was able to inspect the gown after cleaning. I was so pleased with the end result. The gown was preserved ahead of scheduled timeframe. I will gladly use their services again in the future. Thank you.
Response from the Vendor on 09/21/2020
Dear Carla, Thank you so much for choosing Dublin Cleaners to clean and preserve your daughter's wedding dress. Greg, my husband and the founder of Dublin Cleaners, personally cleans every gown in-house. We highly recommend our brides and th...
eir mothers inspect the gown after cleaning, before preservation. We so appreciate your lovely review and kind comments! Sincerely, Margaret & Greg Butler
Reviewed On 9/18/2020 by Adrienne S
I had my dressed preserved at Dublin Cleaners a year after our wedding. The service and customer service were great at Dublin and for a reasonable price. They kept me updated throughout the process via email and text! My dress was completed act...
ually a month earlier than the time-frame quoted to me when I dropped off the dress, which is always good! I love the cloth covering that the preservation box comes in and that the window of the box is covered so light cannot affect the dress. Highly Recommend
Response from the Vendor on 09/21/2020
Adrienne, we are happy to know your thoughts about our service and your gown preservation. Thank you also for mentioning the cotton muslin cover that protects the bridal chest in storage. It is exactly what you need to keep the outside of you...
r white bridal chest pristine! We so appreciate your review! Sincerely, Margaret and Greg Butler
Reviewed On 8/01/2020 by Keely F
I got my wedding dress preserved here and could not have asked for a better experience. Margaret gave me a discount because my dress was tea-length, the turnaround time was quick, and she gave wonderful instructions for how to preserve the dres...
s and best practices for storage. Absolutely lovely experience!
Response from the Vendor on 09/21/2020
Keely, we are delighted you are pleased with our service and our gown preservation. We are grateful for your positive review! Sincerely, Margaret and Greg Butler
Reviewed On 7/01/2020 by Patty B
Highly recommend Dublin Cleaners for wedding dress cleaning and preserving! They took such great care of my daughter’s gown! And Margaret’s customer care was outstanding! She contacted me several times by phone and email with questions and kee...
ping me updated! Couldn’t be more satisfied!
Response from the Vendor on 09/21/2020
Thank you so much, Patty, for your lovely review! We appreciate that you entrusted her gown to Dublin Cleaners for this service. We're delighted you are happy with our work and our service. Sincerely, Margaret and Greg Butler
Reviewed On 6/25/2020 by Meagan F
Fantastic customer service! Margaret and Greg did an exceptional job of cleaning my dress.
Response from the Vendor on 06/26/2020
Meagan, Thank you so much for your review! We are delighted you are happy with the results. Sincerely, Greg & Margaret Butler
Reviewed On 6/04/2020 by Mary R
Great customer service! I was personally contacted by Margaret and Greg several times with updates.
Response from the Vendor on 06/05/2020
Mary, Thank you so much for your review. We so appreciate not only your review but that you entrusted your gown to our care! Sincerely, Greg & Margaret
Reviewed On 5/13/2020 by Meridith G
Margaret has exceptional customer service! Highly recommend!
Response from the Vendor on 05/14/2020
Meridith, We thank you so much for your kind review. Greg & Margaret Butler, Dublin Cleaners
Reviewed On 2/19/2020 by Michelle B
Dublin Cleaners did a fantastic job cleaning and preserving my daughter’s wedding dress. Margaret was just a joy to work with. She kept me updated on the progress of cleaning a couple difficult stains and they came out completely. The dress i...
s heavily laced, with many beads and crystals; they repaired any loose ones before sealing it in a very sturdy box. The dress is now ready for a future granddaughter/bride perhaps! Thank you for a very professional job well done!
Response from the Vendor on 02/20/2020
Thank you, Michelle, for the wonderful review. Greg did a very good job cleaning your daughter’s very beautiful wedding ensemble. We are happy you brought her gown to Dublin Cleaners. We know how important it is to you! Sincerely Greg and M...
argaret Butler
Reviewed On 2/07/2020 by Ryan S
My grandfather owns a dry cleaning business but does not do dress preservation. So to say that I was cautious about who I would utilize for this service would be an understatement. After talking to Margaret and Jeorjia, I knew I was in good han...
ds. They both explained the process and set my expectations as to what could and could not be done in regards to preserving the dress. When I had questions they were answered promptly. The quality of service and professionalism was exactly what I was looking. Highly recommend them for all dress preservation and dry cleaning needs.
Response from the Vendor on 02/08/2020
Thank you, Ryan, for your review. We so appreciate it. And we're happy you felt you were well informed. You are such a thoughtful husband to have your wife's gown cleaned and preserved as a surprise for her! Sincerely, Greg and Margaret But...
ler
Reviewed On 11/05/2019 by Stacy L
Dublin Cleaners is an outstanding cleaners. I had my daughters wedding gown preserved and Margaret took great care in making sure it was perfect. She pays attention to details and I feel confident in her expert craftsmanship. I highly recomme...
nd Dublin Cleaners for all your cleaning needs.
Response from the Vendor on 11/05/2019
Thank you so much, Stacy, for your review. Greg and I so appreciate your confidence in our company. Sincerely, Margaret Butler
Reviewed On 10/31/2019 by Barbie V
Dublin Cleaners was very easy to work with and did a perfect job preserving my wedding dress. I received a personal call to tell me about the preservation process in detail. She was extremely precise and caring with all the details of how I wan...
ted it preserved. Perfect!
Response from the Vendor on 10/31/2019
Thank you, Barbie, for the nice review! We're delighted you are happy with our services! Sincerely, Greg & Margaret Butler
Reviewed On 10/05/2019 by Lydia K
My husband and I brought our wedding attire to Dublin Cleaners after our June wedding. My gown was there for preservation and his suit to be cleaned.When we went to pick the items up only a few short months later,we were impressed.My gown was p...
ristine! Margaret and staff make you feel like family. She even writes a personalized note to the bride.
Response from the Vendor on 11/04/2019
Thank you so much Lydia for your review. We appreciate you chose Dublin Cleaners for your wedding services and are happy with the service you received! Greg & Margaret Butler
Reviewed On 9/25/2019 by Renee M
I just want to say that I recommend Dublin Cleaners for your wedding gown preservation. Margaret Butler is their bridal specialist and she has years of experience. Her personal attention to detail and customer satisfaction are her obvious goal...
s with any client. I was very pleased with their service.
Response from the Vendor on 09/26/2019
Renee, thank you so much for your kind comments. We are happy you were pleased with the service you receive and the work we did. That is our goal and we thank you for your review! Greg & Margaret Butler
Reviewed On 9/25/2019 by Diane T
Margaret and Greg went way above and beyond for customer service! The gown looked perfect! I would recommend them to anyone as they are the best!!
Response from the Vendor on 09/26/2019
Thank you so much, Diane, we appreciate very much that you are pleased with the service you received and the work we did. We're happy we could help out logistically at a time when you had so many things going on! Greg & Margaret Butler
Reviewed On 9/14/2019 by Ashley A
Dublin Cleaners did an AMAZING job cleaning and preserving my wedding dress. Margaret took the time to explain the whole process and even sent follow up messages to let me know where my dress was in the process. My dress was done one month befo...
re my promised pick up time. Margaret also sends a personalized card after picking up your dress, which shows she takes the time and effort for each dress. Would highly recommend to anyone!
Response from the Vendor on 09/16/2019
Thank you so much, Ashley, for the wonderful review. We are so happy you are delighted with not only your preservation but our service! Sincerely, Greg and Margaret Butler
Reviewed On 9/07/2019 by Carolyn S
The service of Dublin Cleaners went over and beyond and I couldn't be happier with the result. I wanted to surprise my daughter by having her wedding dress cleaned and preserved, and contacted Dublin Cleaners after finding the information on a...
business card given at a bridal event. I was surprised to receive a personal phone call from Margaret who explained the process and costs thoroughly . The dress and veil were preserved in a beautiful display box with a personal note to me and to the bride! Thanks to Margaret and everyone at Dublin Cleaners!
Response from the Vendor on 09/07/2019
Thank you so much for the lovely review! Thank you for choosing Dublin Cleaners to clean and preserve your daughter's gown. We are delighted you are happy with the result and the service! Greg & Margaret Butler
Reviewed On 8/29/2019 by Dee M
Dropping my daughters dress off early, immediately following the wedding. Margaret was wonderful, working with us to discuss the possibility and options if additional photos were wanted during the preservation process. The dress was returned be...
autifully preserved with such a personal touch. She went above and beyond in her customer service, always available to speak to directly .....such a great thing in business today! Thank you Margaret and Dublin cleaners!
Response from the Vendor on 08/29/2019
Thank you so much for your kind words. At Dublin Cleaners we try to customize your experience and are willing to work with you to get you exactly what you need! Thank you again, Greg & Margaret Butler
Reviewed On 7/22/2019 by Marissa G
Margaret and her family did a great job cleaning and preserving my wedding dress and veil! I was in a situation where I needed my dress to be preserved fairly quickly because I was moving out of town less than 2 months after my wedding. I was e...
xpecting it to be a close call as to whether the preservation would be done before my move, but the preservation was done a full month before I needed it! Margaret was also extremely helpful in answering my questions and making sure everything ended up the way I wanted it. Thank you so much!
Response from the Vendor on 07/22/2019
Thank you so much, Marissa. We do our very best to customize the experience for each bride, especially if it involves a timeline! We thank you for your nice comments. We wish you the best in your new home. What an adventure! Sincerely, Mar...
garet & Greg Butler
Reviewed On 5/27/2019 by lori M
I highly recommend Dublin Dry cleaners for all of your wedding needs. They communicated with us the week before the wedding and took amazing care of my daughter's dress and veil. They looked perfect. They also took care of some last minute n...
eeds for my mother of the bride dress. They are extremely professional and personable. I highly recommend them for any of your wedding needs.
Response from the Vendor on 11/04/2019
Lori, let me please say I'm so sorry that I neglected to thank you for your review much sooner than this! I thought I had and just realized I didn't! We so much appreciate you were happy with our work and our services. We thank you for choos...
ing Dublin Cleaners and taking the time to review! Greg & Margaret Butler
Reviewed On 4/19/2019 by Maggie P
Dublin Cleaners is absolutely amazing! They went above and beyond to make my experience absolutely perfect! They cleaned and pressed my wedding gown and checked in with me several times before the wedding. They personally, hand delivered, on a ...
Saturday afternoon, my wedding gown to the venue in outstanding condition! My dress was perfectly pressed and they made sure of it. They are the most kind people to work with! I will always be grateful for the experience they gave me!
Response from the Vendor on 04/23/2019
Thank you Maggie for the lovely review. We enjoyed working with you and we are happy that we could make the entire experience easier for you by delivering your beautiful wedding ensemble. Sincerely, Greg and Margaret Butler
Reviewed On 4/12/2019 by Lisa T
I was referred to Dublin cleaners through my niece. I can’t express how grateful Margret and her team has been. I sent my daughters dress with pizza stains, along with stains on the hem. Margret kept me informed through the entire process! ...
Dress came back without the stains, preserved in such a beautiful way. Well worth the extra money! Thank you Dublin cleaners!
Response from the Vendor on 04/14/2019
Thank you so much, Lisa, for the review. We're glad the stains came out as well as they did. We appreciate you choosing Dublin Cleaners! Greg & Margaret Butler
Reviewed On 4/03/2019 by Maggie H
There aren't enough nice things to say about Margaret, Lisa and the entire team at Dublin Cleaners. I planned my wedding in Columbus from D.C. and about a month out, I realized I needed to find a place to steam my dress. I found Margaret and Du...
blin Cleaners, sent an email and within an hour, I heard from Margaret both via email and phone. She was on her family vacation, but spoke with me at length about the process and what I should expect. She set everything up (repeat: while on her family vacation) a month out, and even the week of the wedding, she sent me a text to let me know they were prepared for me to come in on the Thursday before my Sunday wedding. The entire process couldn't have been smoother. Lisa, the manager, was fantastic and helped me get the dress into my mid-size SUV for the 20 minute drive back downtown. The dress looked brand-new and simply gorgeous. I truly cannot say enough about the service from Margaret, Lisa and the entire team. My only regret is not living in Columbus, so I can go there more often! Choose Dublin Cleaners. They're the best and make you feel like you're their only client!
Response from the Vendor on 04/23/2019
Thank you so much, Maggie! We appreciate your review. We know you have so many extra detail planning a destination wedding and we’re glad you reached out to Dublin Cleaners because we are all about paying attention to the details ! Sincerel...
y Greg and Margaret Butler
Reviewed On 3/31/2019 by Jenny M
My wedding dress ended up getting a smudge on it when I was at a tailor getting a quote for alterations. After that experience I didn't want to go back to them but before finding a new tailor I wanted to get the spot cleaned ASAP. I spoke to Ma...
rgaret at Dublin Cleaners who was sympathetic and extremely helpful. She gave me the names of several tailors that only do wedding dresses when she heard what had happened. Then she put me in contact with Greg who cleans the dresses. I messaged him that evening and he made time for me the very next day at lunch. He cleaned it immediately and it looks like new. He didn't charge me and just said they'd love to have my business in the future. Both were so great to work with and total professionals.
Response from the Vendor on 04/01/2019
Thank you so much for this review. We are happy we could help out with this situation. Greg & Margaret Butler
Reviewed On 2/26/2019 by Shana J
I took my wedding dress in to get cleaned, about 3 months after my wedding, with some serious stains on the hem. Dublin cleaners did and amazing job of cleaning it. They also took the time to care for the veil, and even replaced some of the b...
eading that had fallen off. I could not be more happy with the preservation of my wedding dress and would highly recommend Dublin Cleaners.
Response from the Vendor on 04/01/2019
Thank you so much for the review. I just realized I hadn't responded, Shana! Attention to detail is what we strive to achieve for every bride. We're delighted our efforts pleased you! Margaret and Greg Butler
Reviewed On 2/13/2019 by Lori P
We were a little panicked when we realized there was not a service in Cleveland to help us press and prep the wedding dress for travel. Margaret and her team of professionals at Dublin Cleaners were amazing. Honestly, I'm the mother of the br...
ide who was too busy with work and last minute details so my husband and I handled the details. Margaret answered all of my questions, the team at Dublin Cleaners who did the intake on the dress were professional and shared in our excitement of the upcoming wedding. Dublin Cleaners did a great job with the packing, the dress survived the two hour drive to Cleveland, being moved outside in the pouring rain (no issues) and hung in a room for a day before the big event. The dress was a wrinkle-prone silk and we had no need to use a steamer to remove any wrinkles. The bride was beautiful in her dress (well, I am her mom) and when my husband took the dress back to Dublin Cleaners after the wedding everyone laughed at how much fun our daughter had in the dress since it needs to be repaired from all the dancing, cleaned from grazing the floor, and have all the adult beverages that were spilled on it removed. Such a great experience it's an honor to write a review, there aren't enough starts for Margaret and team at Dublin Cleaners.
Response from the Vendor on 02/14/2019
Thank you Lori for your lovely review. We are so happy for you and your family that the wedding was such a fun event and because you could not find a local provider you were able to have your daughter's dress pressed in Columbus and transporte...
d. At Dublin Cleaners we love weddings! Such wonderful family times and we're delighted we could be a small part of making it work out so well. Greg & Margaret Butler
Reviewed On 12/28/2018 by Sarah L
My mom was extremely happy with the service at Dublin Cleaners. The staff was friendly, helpful, and easy to communicate with. They even went above and beyond so that my preserved gown was under the tree at Christmas!
Response from the Vendor on 12/28/2018
Thank you, Sarah! We appreciate your kind comments. We are happy we could make it happen that your gown was under the tree as a surprise for you this Christmas! Sincerely, Greg and Margaret Butler
Reviewed On 12/01/2018 by Jackie A
I was refered to Dublin Cleaners by the briadal shop where the wedding gown was purchased, La Jeune Mariee on Main St In COLS OH. My daughters gown and veil were quite expensive and she wanted to perserserve the gown for her daughter. With thes...
e two things in mind, we were a bit apprehensive about who to trust for the job. I spoke with Margret Butler at Dublin Cleaners and she put all my fears to rest. What a professional. The damage that occured to the dress in the course of the festivities was completely repaired and erased. Amazing job creating a matching button, repairs to under arm area and lace, as well as stain removal. Margret and her team provided an important service and we are grateful to them.
Response from the Vendor on 12/02/2018
Jackie, Thank you for your kind comments. Your daughter had an absolutely gorgeous gown and veil and we are delighted it looks so good after the cleaning and repairs! The veil especially will be a family heirloom used by many brides in your f...
amily! Greg & Margaret Butler
Reviewed On 11/20/2018 by Caitlin K
What an amazing company!! Margaret went above and beyond to help me with my wedding dress. She is very knowledgeable in the various fabrics and will go over how to care for/store/carry/etc. the wedding dress to make sure it stays pristine befor...
e the wedding day. Truly they will do whatever it takes to help their customers and are very personable. They treated me as a friend and not as a customer. Cannot recommend them highly enough!! If you want your dress cared for and want an honest/trustworthy company, can't get much better than Dublin Cleaners!
Response from the Vendor on 11/21/2018
Caitlin, thank you so much for your wonderful comments. It is our mission to give you as much information as possible as a wedding is a unique first time experience for brides! And you could run into things you did not anticipate! Your dres...
s is such an important part of your special day and we want you to be as happy with the result of your pre-wedding services with Dublin Cleaners as you were on the day you said "yes! to the dress!" when you chose it! Margaret & Greg Butler
Reviewed On 8/30/2018 by Emily M
I used Dublin Cleaners to clean and preserve my gown after my wedding and I'm so happy I went to them and not some other cleaner. They were recommended to me by my bridal salon and not only does my dress look brand new, they had it ready in onl...
y a couple of days. Originally we thought it would take a couple weeks! Incredible service and excellent turn around. Highly recommend.
Response from the Vendor on 11/21/2018
Thank you so much, Emily! I'm sorry I didn't respond sooner. I must have missed the notification of a review! We are delighted you are happy with our service. We know how much goes into the planning of your wedding and we hope we can assis...
t in providing you with the best service and result! Margaret & Greg Butler, Dublin Cleaners
Reviewed On 4/21/2018 by Brandon S
Dublin Cleaners Said Yes To My Dress..... I had a lot of newbie moments being a first-time bride. As many brides today I was on a tight budget. It's 9 days before my wedding my dress was in need of a good cleaning and press. I called several ...
different cleaners to see if they could clean my dress some of the prices I was quoted was outrages. Some cleaners couldn't help due to my last minute deadline. So I called Dublin Cleaners and explain my timeline and what I needed to have done just as I did with the other cleaners. The young lady on the phone gave me a quote ( OUTRAGEOUSLY AFFORDABLE) but stated she would know better once actually seeing the dress. I came in that day she told me to give her until Thursday next she could have cleaned and press before the day of my wedding. I register paid (EXACTLY WHAT SHE QUOTED ME) and left that Friday afternoon. On Wednesday afternoon I received a text stated, ” Your order is Ready for Pickup”. *Double take* so I called and the rep stated my dress was ready they could even deliver it to my house. OMG!!! I was far too excited but I did opt to pick up that Friday. The day of pick up the lady provided me with this cute 911 bag for the day of my wedding thank me. The customer service and communication is why Dublin Cleaners now has Customer FOR LIFE!!!! My dress is so perfect seriously the icing on the cake. They did a fantastic job cleaning and pressing my dress it was so poofy and flowing exceed my expectations.
Response from the Vendor on 04/23/2018
Thank you so much for taking the time to review Dublin Cleaners on its pre-wedding services. We are delighted you were happy with the service and the price. You didn't share it in your review, but you had a huge challenge you were facing resu...
lting from the abrupt closing of your bridal shop two weeks before your wedding. We were delighted to help you get your dress ready for your special day with no more unexpected hurdles! Sincerely, Margaret Butler
Reviewed On 3/27/2018 by Bethany H
I’m very happy with how my dress turned out. I got married in July 2017 and had white wine spilled on my dress along with dirt and grass stains along the hem. I waited until January before I brought it in to get cleaned and preserved and they d...
id a wonderful job getting the stains out. You can’t even tell wine was ever spilled on it. I would definitely go back if I ever need something else professionally cleaned.
Response from the Vendor on 03/28/2018
Thank you so much for taking the time to review. We so much appreciate it. We are happy for the great outcome! Margaret Butler, Dublin Cleaners
Reviewed On 8/29/2017 by Jaclynn H
Absolutely loved working with Dublin Cleaners to take care of my wedding dress. Margaret was more than accommodating with my special requests. They even sent photos throughout the cleaning process for my approval before moving on. The team was ...
always very nice and sincere. I felt like they truly cared about me and creating a fantastic end product. I would highly recommend for any bride!!!!!
Response from the Vendor on 03/28/2018
I know this is a late response, but I want to post it anyway. Thank you so much for your lovely comments. We appreciate it! Margaret Butler, Dublin Cleaners
Reviewed On 2/06/2017 by Briana W
I cannot give Dublin Cleaners enough praise!!! I lived out of town, and was planning on shipping my wedding dress to their location to get steamed/pressed before my Friday afternoon wedding in September in Columbus. I emailed the website about...
a week before picking up my gown from my seamstress to ship (I procrastinated, I know), and one of the managers (Margaret) gave me a call almost right away. She gave lots of advice and more than accommodated my wedding dress pressing. My soon-to-be father in law ended up dropping the dress off in person (I flew with it to Ohio) the morning before the wedding (Thursday at 7AM) and it was pressed/steamed and picked up around 12pm that same day. I received instructions and advice via email, along with a day-of emergency kit. Margaret confirmed via email and phone with me multiple times on the details and absolutely assured me that everything would end up perfect - and IT DID. One of the most stressful parts of wedding planning turned into one of the smoothest pieces that I didn't even have to worry about at all. I cannot recommend Dublin Cleaners enough.
Response from the Vendor on 04/03/2017
We so very much appreciate your review! When brides call Dublin Cleaners, they are referred directly to me. My husband and I are the founders of Dublin Cleaners. At this point in time, our son runs the day to day operation of the business wh...
ich leaves Greg and me able to work with all of the brides. We know that you have so many details to attend to and coming in from across the country on such a short timeline only adds to the details. It is our mission to respond very quickly and personally to each person who calls so we can relieve you of anxiety and do a good job for you! Margaret Butler, Bridal Specialist
Reviewed On 1/06/2017 by Lindsay L
Dublin Cleaners has gone above and beyond with assisting me with my wedding dress. I had another cleaner in the area attempt to clean my dress and it came back the same way I sent it in. Dublin Cleaners came to the rescue, getting all the sta...
ins out, and even communicating with me every step of the way to make sure it was perfect before it was sent back. I moved out of state during the cleaning and they even shipped me my dress. They are incredible and would recommend them to anyone in the Columbus area!
Response from the Vendor on 04/03/2017
Thank you so much for your kind words. We appreciate that you reached out to us when your other dry cleaner wasn't able to remove the stains on your gown. We can never promise in advance to be able to remove every stain, by my husband, Greg, ...
has over 40 years experience in the cleaning of wedding gowns and that makes a big difference in the outcome! Thank you again. We appreciate your business!
Reviewed On 8/27/2016 by Alyssa S
If I could give them 5+ stars, I would! The care and time they took to preserve my dress is above and beyond. Between texts messages with updates and phone calls to make sure it was done just right, it was an easy and great experience. I just ...
picked up my dress and when I took a peak, it was even better than I had imagined. I would highly, highly recommend them for preserving your wedding dress. Thank you so much for all the work you put into making my dress look even more beautiful!
Response from the Vendor on 04/03/2017
I don't know if you will see this since it has been so long! We very much appreciate your kind comments and that you took the time to give a review! I just wish I weren't so technologically challenged and could keep up with the new way of com...
municating with brides!!! Margaret Butler, Bridal Specialist
Reviewed On 5/31/2016 by Kirsten W
I cannot believe my AMAZING experience with Dublin cleaners! After speaking with the owner Margrette I was practically in tears because she was so WONDERFUL and understanding of my situation!! My husband and I did not want to have a long eng...
agement, nor did we want to spend a small fortune on our wedding. This made planning a wedding in less than 3 months with a stick budget very challenging. I found the most gorgeous gown for a steal off the rack at Wendy's Bridal in Dublin and was fortunate enough that it only needed about 6 inches cutoff the length. However, since it was off the rack, it was in dire need of being cleaned and pressed. I didn't want to end up spending more on cleaning than I did for the dress itself and with the wedding only a little more than a week away I was running out of options. I called Wendy's Bridal and was referred to Dublin Cleaners. I was immediately blown away by the customer service i received. I cannot articulate enough how kind and understanding, and accommodating Dublin Cleaners was. She asked me to drop off my dress so she could take a look at it so she could asses to see if there were other more affordable options for me. I dropped my dress of and within 24 hours heard back from her letting me know what the best option was for me for my dress. She then was able to have it ready for me to pick up two days before my wedding! I was over the moon with how beautiful my dress turned out...it was as if it had never been worn, let alone tried on my who knows how many people. DUBLIN CLEANERS went above and beyond!
Response from the Vendor on 06/03/2016
We are so humbled by your lovely review. I knew when I talked to you Dublin Cleaners needed to come up with some creative solutions in order to provide you with everything you needed to fit all the parameters you described. We feel as bu...
siness owners we must be responsive to the needs of our customers and to listen and give them the best product and service possible. Since the founders of Dublin Cleaners are the two people working with brides in the cleaning and preservation of wedding gowns, we know we are able to give our clients the utmost in personal service.
Reviewed On 5/01/2016 by Knottie1462142459
Amazing!! Dublin Cleaners gave a real personal touch. They were in contact with me the whole time and upon completion even received a hand written letter. I am super particular and like nothing less than perfection. Dublin Cleaners met all m...
y expectations and then some. They are friendly, conscientious, and a cut above the rest. I highly recommend them to any bride who wants the peace of mind knowing their dress will be in good hands!!!
Response from the Vendor on 05/03/2016
Thank you so much for the wonderful review. Since the founders of Dublin Cleaners, my husband, Greg and I work with all of the brides, we give the best possible service! We appreciate your comments. Sincerely, Margaret Butler
Reviewed On 12/03/2015 by Knottie1449169048
We had my daughter's gown cleaned and perserved by Dublin Cleaner's. Living 2 1/2 hours away, we used their courier service. We are so happy with the overall experience of working with this company and owner, Margaret. Her professionalism and f...
riendliness was over and above what we expected. Margaret answered every question and concern we had for my daughter's dress was very soiled on the bottom after having an outdoor wedding. Overall we had a wonderful experience and one that we would highly recommend to anyone. The preservation of Kara's gown is amazing and a keepsake for life.
Response from the Vendor on 11/04/2019
Oh my, I'm going through our reviews and I apologize we didn't respond before. I don't know if you will receive this response, but we are so grateful to you for your kind words and that you reviewed Dublin Cleaners. Thank you from the bottom ...
of our hearts! Sincerely, Greg & Margaret Butler
Reviewed On 11/11/2015 by Katie R
After I got married, I first looked into sending my dress in for preservation to an online company. I was very reluctant due to the mixed reviews online. Then my dress shop recommended Dublin Cleaners, and I am so grateful they did! They person...
ally contacted me to let me know they received my dress and that they finished cleaning it. I was then able to go see it before it was boxed. They removed horrible black top stains..it looked perfect. It is so worth spending any extra money for their quality preservation, cleaning and customer service!
Response from the Vendor on 11/04/2019
Katie, I don't know whether or not you will see this since so much time has passed since you wrote this lovely review...but we apologize for not thank you sooner. I just realized we didn't! We are so happy that the black top stains resolved s...
uccessfully. It is important for the brides to see their gowns before they go into the preservation chests and we highly recommend that to each bride. Thank you again. I hope you get this response showing we are grateful for your review! Greg & Margaret Butler
Reviewed On 4/16/2015 by Stacy b
I cannot rave enough about the owners of Dublin cleaners! I had a dress that needed a small stain removed and I lived 2 hours away from where my dress was being serviced (long-story). When I initially called Dublin Cleaners, I was immediately...
given the personal cell phone of one of the owners, Margaret. Margaret was such a problem-solver and really empathetic. Margaret arranged to pick up my dress from alterations, remove a small stain, and bring it back to alterations for my final fitting. Since I live 2 hours away, I thought I was going to have to have my parents drive all over the place to get this dress cleaned and ready to go. Turned out, the woman who did the alternations, was able to get the small stain out on her own. Dublin Cleaners, at my request, still drove to the alteration location to check out my dress and make sure that the stain was removed, which it had been. Not only that, Margaret provided suggestions for how I could properly transport my dress on an airplane so there would be minimal wrinkling. Nevertheless, there was wrinkling that I had trouble getting out. It was the day before my wedding and I was in a panic. Since I was out of the country, I was only able to email Margaret. She got back with with me right away and provided additional suggestions and words of comfort:) In the end, my dress was amazing on my wedding day, I got wonderful, personal assistance from Dublin Cleaners, and they never charged my a dime! We just got back from our honeymoon yesterday and have a reception scheduled for the end of June. I will definitely be taking my dress and my husband's tuxedo there to be cleaned and pressed for the reception:)
Response from the Vendor on 11/04/2019
Stacy, I don't know if you will get this all these years after you posted the review. I'm so embarrassed I didn't respond back when you wrote it. I remember your situation very well and I was so happy to go above and beyond for you as you had...
such unusual circumstances! And you wrote this lovely review and I didn't thank you at the time! :-( I'm so sorry. I wish I had an explanation, but maybe you'll see it now! We appreciate you chose Dublin Cleaners! We know how important your wedding is to you and we want to help as best we can! Sincerely, Greg & Margaret Butler
Reviewed On 3/20/2015 by Brittany K
I had a fantastic experience with Dublin Cleaners. My situation was a little unique in that my husband and I were moving across the country the day after our New Years Eve wedding. I made arrangements with Margaret to have my parents drop off m...
y dress and veil and she was an absolute pleasure to work with! Margaret took a lot of time to keep me informed about the process and kept in touch with me despite the time difference. Dublin Cleaners sent my finished dress to me in Seattle and it was perfect!! It looks just like it did when I bought it, I'm so thrilled to have this wonderful memento from our wedding to treasure forever!!!
Response from the Vendor on 11/04/2019
Brittany, I am going over my reviews today and was shocked to find I had missed responding to yours. I know it was a long time ago. (You're almost up to your 5th wedding anniversary!) But as my mother taught me...better late than never on tha...
nk you notes. So I hope you get this. We so appreciate your kind review. At Dublin Cleaners since Greg and I are the founders and now are responsible for the Bridal Services department, we can work with each bride and customize the experience to her needs. We were happy to do that for you and I'm glad everything worked out so well! Sincerely, Greg & Margaret Butler
Reviewed On 8/17/2014 by Lizz R
This was one of the best experiences that I had, from start to finish! They took great care of me from the very start, to the final pickup. Words couldn't describe the emotions that I felt when I saw the presentation of my dress! It was gorgeou...
s, and they included small things that I wanted included inside. All packaging, cleaning, and even gloves were included... the owner wrote a super adorable and heartfelt letter to me about my dress and how she wishes us luck, and my newest family heirloom. It was such a sweet added touch! I would recommend them to everyone!
Response from the Vendor on 11/04/2019
Lizz, after writing such a lovely review and saying all those wonderful things, I'm even more embarrassed I hadn't responded when I should have after your wedding. I'm not sure what happened. I've been catching up on reviews from several year...
s ago so I hope you do see this eventually! Greg and I so appreciate your review and that you shared your experience with others. So many brides say they call us based on the reviews you post and we can't thank you enough that you did. I am just sorry this thank you is six years late! Sincerely, Greg & Margaret Butler
Reviewed On 11/03/2013 by Deanna B
I used them to clean my wedding dress and it looks brand new! Amazing. The bottom of my dress was black with dirt...we went to bars after te reception and my dress was so dirty! Was amazed how he got the dirt out...bottom looks new! I want to s...
ell my dress so was very happy how great it looks!
Response from the Vendor on 11/05/2013
Dear Deanna, How nice of you to take the time to write a review. We're delighted with how your gown turned out and glad you are too. First and foremost, we tell the brides: Have fun on your wedding day! That's the most important part. The...
n if you want to sell the gown later, we are glad that our expertise made it possible to get it clean enough to have you offer it on the "gently used" market! Sincerely, Margaret Butler
Reviewed On 2/28/2013 by Sarah D
Dublin Cleaners did an absolutely wonderful job on my wedding dress cleaning and preserving. The dress had a layer of bar-tar after going out and you would never know after the spectacular work. Not only did Dublin Cleaners preserve my dress ...
is a lovely linen box, but Margaret also wrote a beautiful note to me congratulating me on my recent marriage and complimenting specific parts of my gown. I RECOMMEND DUBLIN CLEANERS TO EVERY ONE I KNOW!
Response from the Vendor on 11/05/2013
Thank you so much! We appreciate your taking the time to comment. We know that the bridal gown is the centerpiece of the wedding...after the groom...of course! It's chosen with such care and emotion and we want to help you preserve the memor...
ies! Sincerely, Greg and Margaret Butler
Reviewed On 12/30/2012 by Kate R
I stumbled across Dublin Cleaners online, after unsuccessfully searching for a wedding dress preservation company in my hometown, and am so glad I did! Margaret (one of the owners of this family run company) is wonderful; she is so very helpful...
, passionate and professional. She went over and beyond to make sure everything was perfect in the preservation of my ceremony and reception gowns and wanted everything to be perfect. I highly recommend using Dublin Cleaners to preserve your wedding gowns to all Ohio brides; you will not be disappointed!
Response from the Vendor on 11/05/2013
Thank you so much, Kate, for taking the time to comment. We know how much your gown and in this case, your gowns, mean to you. Won't it be fun to share the memories with your children some day? Sincerely, Margaret Butler
Reviewed On 12/27/2012 by Jenn P
the bridal store I went to suggested this place for cleaning my gown. The bottom was almost all black and now it is white again. Excellent job!!!!
Response from the Vendor on 11/05/2013
Thank you for taking the time to comment. I always tell our clients that if anyone can get it out, my husband Greg can, because he has over 40 years experience in the family dry cleaning business! We're delighted your gown came out as good as...
it did! Sincerely, Margaret Butler
Reviewed On 10/31/2012 by Ashley P
I took my dress here as I bought a sample that had quite a bit of makeup and a few stains on it. They did a great job removing all of the stains/makeup and the dressed looked perfect when I picked it up. Would highly recommend!
Response from the Vendor on 11/05/2013
Dear Ashley, Thank you for taking the time to write a review. I'm always behind in all of these new "Internet" websites, so this response is a year later!!! We're delighted your gown turned out so well. When you have the good luck to find a...
sample that is exactly what you want, it's wonderful to know that Dublin Cleaners can make it look perfect for you on your wedding day! Sincerely, Margaret Butler
Reviewed On 10/14/2012 by Kaleigh D
I brought my dress here in a panic--I had flown it home to Ohio with me, because there was a small stain on it (I got it preowned) and cleaners in NYC were quoting me absolutely outrageous prices to get it out. I did some online research to fi...
nd where in Columbus I could take it and found Dublin Cleaners. They really knew what they were doing, and were able to clean my raw silk dress to look even better than new.
Response from the Vendor on 11/05/2013
Dear Kaleigh, I'm so sorry for the delay in responding. If I were more tech-savvy, then I'd be on it more quickly! Aren't you so kind to take the time to write a review about your experience with Dublin Cleaners. It is our goal to serve all...
of our bridal clients with the best we can do to solve any issues they have. We know how important it is for you, and especially in the pre-owned market which is big today. You had the good fortune to find a gown that was exactly what you wanted at a good price, and we're happy to be able to get it ready for you at a cost you felt was reasonable! Sincerely, Margaret Butler
Reviewed On 6/23/2012 by Maryna P
They cleaned and steamed my dress prior to the wedding. They did a pretty good job. It was still not steamed perfectly around the bust and it was very pricey. It was a higher price because it was a silk satin dress, which I was not told about w...
hen I originally called so I was a little surprised when the price doubled.
Response from the Vendor on 06/24/2012
To MJ9: I'm sorry you were not completely satisfied with your experience with Dublin Cleaners. There are a lot of factors that go into the pricing of the wedding services. Perhaps our Customer Services Representative didn't ask the appropriat...
e questions about your gown when you called to inquire about the cost to steam press it before the wedding. We do charge more to steam press a silk gown but the price is not double that of a synthetic gown. It is usually about $30.00 more. When brides contact me about bringing the gown in before the wedding, I always suggest they come in and see the gown a few days before the wedding to inspect it there to be sure the work is satisfactory. That way, if it is not, we have time to work on it before the wedding. Without seeing your gown, I really can't comment about the pressing or what might not have been satisfactory. Once again, I am sorry, but if you need to contact me personally, you may at mbutler@dublincleaners.com Sincerely, Margaret Butler
Reviewed On 5/07/2012 by Lisa K
Everyone at the Dublin location was helpful and willing to work with my schedule since I was in a rush. They got my dress cleaned and preserved exactly when I needed it. This isn't exactly an inexpensive process, but I think it's something that...
needs to be done. Look for a coupon from a bridal expo!
Response from the Vendor on 11/05/2013
Thank you, Lisa, for taking the time to comment. I am sorry it's taken me 18 months to respond!!! One of these days, I'll remember to go onto the Internet sites. I think it is important to respond, and better late than never! We're very h...
appy you are satisfied with not only our service but our ability to meet your timeline. We try to customize the experience for each bride because this is a unique time in your life and we want to be accommodating. Yes, after all of the expenses of the wedding, adding one more expense to clean and preserve the gown is a bit daunting. However, remember that our service is supported by The Association of Wedding Gown Specialists. All of our members support each other in fulfilling the lifetime guarantee which comes with your preservation. Thank you again, Sincerely, Margaret Butler
Reviewed On 4/30/2012 by Janet S
While cleaning out my husband's mother's house, we came across her wedding gown. She was married in 1938. It was in a dress box with tissue paper around it, just as it has been for 74 years. The dress is made from a very sheer and delicate f...
abric. There was some staining and discoloring on the dress. We took it to Dublin Cleaners and they made it look beautiful. We are going to put it in a shadow box with their wedding picture. It will truly be a family heirloom to be passes on. Thanks, Dublin Cleaners for restoring this dress to it's original beauty.
Response from the Vendor on 11/05/2013
Thank you Jks for taking the time to write about your experience. My husband Greg is one of the best technicians I know of in the restoration of wedding gowns. When wedding gowns were put in closets or basements and not thought of until lat...
er, it's comforting to know that there is at least a chance for success to restore it to its former beauty! Sincerely, Margaret Butler
Reviewed On 4/01/2012 by Jamie C
Dublin Cleaners saved my wedding gown! I recently was married and left the country for my honeymoon. I left my wedding gown in my guest room and figured that I would have it cleaned once I returned home. Little did I know that my cat had snuck ...
into the room and was stuck in the room for two days. When my Made of Honor and mother found the dress it was covered in cat urine :( It was taken to Dublin Cleaners immediately and they did an amazing job. It looked and smelled just as it did prior to wearing it for the wedding. It really is amazing that they were able to get everything out. Thank you so much Dublin Cleaners!!!
Response from the Vendor on 11/05/2013
Thank you so much, Jamie, for sharing your story on The Knot! We are delighted with the success of the cleaning of your treasured gown after your cat soiled your gown! I'm not a pet owner but your situation has caused me to caution brides a...
bout being sure that their wedding gown is not in a room or in a place where a beloved family pet has access! I'd never have thought about it being a potential problem if it were not for your unfortunate incident! I'm so happy your story had a happy ending! Sincerely, Margaret Butler
Reviewed On 11/08/2011 by Jennifer W
My dress was spot cleaned and pressed at Dublin Cleaners. They were recommended by the bridal shop, and no complaints here. The dress was completed in plenty of time for the big day, and they were able to remove a lipstick stain from Tafetta.
Response from the Vendor on 11/05/2013
Dear Kurls96, I'm so sorry it's taken me two years to respond to your post! I am a little lost on all of these new ways to communicate. But I am so grateful to you that you took the time to tell about your positive experience with our compan...
y, Dublin Cleaners. One of the points our staff and I try to make at the bridal fairs is that Dublin Cleaners can "spot clean" a wedding gown before the wedding. Sometimes spot cleaning can work perfectly for a sample gown. We are happy you had a very positive experience with our company. That is always what we strive for! Sincerely, Margaret Butler
Reviewed On 10/03/2011 by Brittany D
They did a great job pressing my wedding gown and it was done it a timely fashion. They were the cheapest of the 4 places that I priced also. Great job!
Response from the Vendor on 11/05/2013
Dear bdixon1211, I'm so sorry that I didn't respond sooner than over two years after your kind review, but I'm pretty technologically-challenged! I want to thank you for taking the time to review our service and I'm happy that you were happy ...
with the pre-wedding pressing job we did for you! Sincerely, Margaret Butler
Reviewed On 7/18/2011 by Melissa R
I'm a destination wedding Bride who married in the Carribean. After our beach ceremony, outside reception and after party at the club...the bottom of my dress was completly black about an inch up! I took my dress to Dublin Cleaners to be cleane...
d and pressed in preparation for our at home cocktail reception. My dress looked like I had never worn it! I'd recommend Dublin Cleaners for any Bride including their attendants before and after the wedding!
Response from the Vendor on 11/05/2013
Dear Melissa: Apologizing for the length of time it has taken me to "discover" I can respond to your very nice comments....I'm delighted that you were able to wear your gown twice and our services gave you exactly what you needed to make your ...
wedding and both receptions memorable! Thank you for taking the time to comment! Sincerely, Margaret Butler
Reviewed On 8/10/2010 by Amber M
Did a nice job... Chose it because it was recommended by the place I bought my dress but later realized that it was the most expensive place in town... And how superior could it possibly be?
Response from the Vendor on 11/05/2013
Dear Amber: I'm so sorry this response is so late after you posted your review. I hope that you may see it at some time. But even if you don't, I appreciate the opportunity to address your concerns on value. I'm happy that our services were...
satisfactory to you and the quality was satisfactory as well. We are very appreciative that you took the time to write a review. I typically don't "price shop" my competitors so I don't know what they charge. It is true that if your gown is sent out to one of the bridal preservation companies or even another local dry cleaner, you might get a better price. However, one aspect of our service is that my husband Greg personally cleans every gown whether it is for preservation or not. He has over 40 years experience in this very specialized service. So your gown is cleaned where you brought it. You also have the opportunity to see your gown after it is cleaned before it is put in the preservation chest. We stand behind our services and will work with you. Additionally Dublin Cleaners is a member of The Association of Wedding Gown Specialists and properly stored, which we explain very well to you, your gown preservation has a lifetime guarantee, backed up by all of our members. So if you move away from central Ohio and find you need additional service with your gown preservation, the AWGS member nearest to where you live will take care of the issue for you! Thank you, Margaret Butler

Contact Info for Dublin Cleaners, Inc.

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6845 Caine Rd. Columbus, Ohio 43235, 5 Locations in Columbus, OH
(614) 335-9206
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