The girls at Earthbound were all very nice and friendly. They had asked that we bring in pictures of what we were looking for in our wedding look. We brought in pictures to give an idea. I recommend that if the picture you bring is just an i...nspiration and not the exact look you want, don't bring it. The girls will follow the picture to be an exact replica. They do good work, but do not try to change the look to fit the person in the chair.