East Bank Club

available. So many locker rooms, nice showers, sauna, and an elegant dressing room. Highly recommended.Great place.

mming so it will be more of a social gathering benefit Jim in some ways. But seriously this place is massive and you will find everything you need here. The location is beautiful however, the closest blue line station is grand and it’s about a .8 mile walk from the CTA. And there is really not much parking here unless you are lucky to find street parking or street metered parking.

rules. After being there a little over 6 hours, we were told we’d be charged $50s at the pay kiosk. We went to the desk to have the amount corrected per what we thought the signage explained. We were told to speak with a manager. When he came over, he immediately had an attitude. We explained how the sign was misleading, and instead of listening, he talked down to us and tried to make us appear unintelligent — even saying no one else had ever misread it before. Felt as though I was getting mansplained. Both my boyfriend and myself work in hospitality, so we understand how important it is to treat guests with respect. Unfortunately, that wasn’t our experience here. I highly recommend this gentleman finds a new profession outside of customer care relations. Really disappointed by how dismissive and unkind the interaction was. We were viewing in hopes to possibly transfer from the other local Luxury gym and this was enough to say no.

them to move to that open bench, they sighed, scoffed, and told me to move instead. As a person of color, the double standard was hard to miss. And this isn’t an isolated incident — I’ve noticed similar complaints in other recent reviews. It’s clear management needs to take a hard look at the kind of “professionals” they’re hiring. Edit: another ridiculous interaction. The membership services lady (not the check-in team) acts like she owns the entire building. Every time I’ve interacted with her, she communicates in these condescending facial expressions that make you feel like you’re inconveniencing her just by asking a simple question. The manager that morning wasn’t any better. Honestly, I’ve had better customer service at fast-food restaurants. The staffing choices here are getting wild — almost hilarious if it wasn’t a place we pay a premium for.