Picture Perfect Moments at an Affordable Price
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Eivan's Photo & Video
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AWARD WINNER (6X)
Thanks to recommendations from couples on The Knot
We offer a personalized experience backed up by more than 30 years in business delivering high quality, creative photography and video on time and within your wedding budget.
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Bridal Portraits
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Second Shooter Available
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Reviews
4.4
out of 5.0241 reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
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Eduardo R
1.0
1/03/2025
Our experience with Eivans Photography was a disaster from start to finish. The salesperson was completely deceptive and failed to disclose numerous fees upfront. For instance, I requested the unedited pictures and videos, only to find out that each one costs $1,600—a detail conveniently left out during the sales call.
The quality of the deliverables was shockingly poor. The photos lacked any sense of composition, were severely overexposed, and most of them were out of focus. Out of the 800 pictures delivered, maybe 20 were usable. The video was even worse, featuring bizarre angles and focusing unnecessarily on things like my dad's bald spot during the ceremony. The "HD" video quality promised in the contract turned out to be 1080p at 30fps, which looked pixelated and cheap when played on a 4K TV.
To make matters worse, they provided access to a gallery where all the photos were watermarked. They informed us that we’d have to wait four months for the unwatermarked pictures or pay a $1,000 fee to access them earlier. This was infuriating, especially since it likely required more effort to add the watermarks in the first place.
When I reached out to customer service, they immediately became defensive, citing the contract and claiming I had agreed to all of these terms. While some aspects, like the "HD" video, were mentioned in the contract, there was no disclosure of the hidden fees or the arbitrary waiting period for the unwatermarked photos. After several back-and-forth emails, they simply stopped responding—five of my emails went unanswered over two weeks.
When I mentioned the possibility of a credit card chargeback, they suddenly responded, copying their legal team and threatening me with additional fees. They later offered to waive the $1,000 fee for the unwatermarked photos, but only if I signed a legal agreement forbidding me from leaving negative reviews on any platform or social media. I refused and told them I’d rather wait the four months than give them another cent.
Eivans Photography operates like a scam company with predatory tactics, hidden fees, inflated prices, and subpar quality. It’s hard to imagine how anyone working for them can sleep at night.
Save yourself the headache and hire someone else.
M L
5.0
2/19/2024
Fantastic customer service and team. We are very happy with the event pictures and video that were made.
response 02/19/2024
Dear Mrs Lev, Thank you so much for sharing your positive experience! We're thrilled to he...
ar that you had a wonderful time with our videographer and photographer. Providing excellent customer service is our priority, and we appreciate your kind words. If you ever need our services again, we'd be more than happy to assist you. Thanks for choosing us for your special event!
Any questions?
Eugen S
5.0
2/02/2024
Our photographer was very friendly. We received our video and initially wanted to make some revision and eivans customer service wanted to make it right. They were professional and kind.
Melanie M
5.0
1/30/2024
The service was awesome. We got the photography only package. Very professional photographer, exactly what we needed for our wedding.
response 01/31/2024
Thank you so much for your kind words, Melanie! We're thrilled to hear that you enjoyed wo...
rking with us and that our photographer added a touch of fun and professionalism to your wedding. Your recommendation means the world to us! Wishing you a lifetime of happiness together!
Nancy G
5.0
1/20/2024
We absolutely loved our photographers and videoograher. Everything went smoothly the day of the wedding. Our main photographer was absolutely the best. It was like we knew her forever so it made taking pictures so comfortable. I highly recommend Eivan's for anyone looking for a photographer ND videoograher.
response 01/22/2024
Hi Nancy, thank you for choosing Eivan's Photography & Videography to capture your special...
day. We are thrilled to hear that everything went smoothly and that our team was able to make you feel comfortable and at ease. It was truly an honor to be a part of your wedding day, and we appreciate your kind words and recommendation. We wish you a lifetime of happiness and love, and hope to have the opportunity to work with you again in the future.
Alejandro Z
5.0
1/17/2024
Me and my wife hired Evian’s for our wedding and they truly knocked it out of the park. They were extremely professional and knowledgeable they helped us find the right poses and backdrops we literally only had to smile and say cheese they took care of the rest I would for sure recommend them to my family and friends and I would re hire them if I ever need professional pictures video etc
response 01/18/2024
Congratulations on your wedding, Alejandro and thank you so much for choosing Eivan's Phot...
ography & Videography to capture your special day! We're delighted to hear that our team was able to exceed your expectations and make the experience easier for you and your wife. Thank you for recommending us to your loved ones, that means so much to us. We hope you will cherish the memories captured by our team for a lifetime. Wishing you all the best in this new chapter of your lives!
Ashley P
2.0
3/01/2022
So I turned to this company because this was the same company my sister-in-law & brother-in-law used for their wedding. Their photos and videos turned out amazing, plus they were in our price budget since photographers and videographers can be pretty up there in services. Talked to a lady he gave me the run down, even gave us the monthly payment option because that was affordable for us. So I am like "this is great! Can't wait!" Everything before the wedding was going great, when we had to postpone our 2020 wedding due to COVID, there was no hassle in regards to that which was great! Our special day comes worked with Steven our photographer (he was great! Really got m vision on photos) and David our videographer(also very great as well!). Here is where everything went to poop! First off AFTER the wedding trying to get a hold of someone over there is beyond RIDICULOUS! I even call during business hours and I will leave voicemails and I would NEVER ever get a return call. Trying to even to get ahold of someone through e-mail is impossible. Secondly, part of our package included a wedding album. They send you a draft of your album and you can pick and chose your layout so I approved a layout and my album finally comes like 3-4 months later & THERE WERE 2 WHOLE PAGES missing!! After multiple attempts to contact them I finally got ahold of someone and confirmed there were pages missing (even though I knew since I still had the approved raft of the album). So to fix their mistake I had to resend out the incorrect album for them to print me a new corrected album and it was supposed to take 4-6 weeks to receive that. Got it a week ago when I sent at the end of November. So obviously someone is not spot checking albums before sent out. Lastly, we received our wedding video and we loved it there were a few things we thought could be better but it was not a deal breaker. So we purchased the DVD to have of our wedding video as a special keepsake. We purchased mid October, someone maybe 2-3 weeks later called me asking if I still wanted it because that media is going obsolete basically trying to get me to buy something else. (If the media is obsolete why are you still selling it then?). So he finally was like ok it would take 4 weeks, I was ok with this. Beginning of February I noticed that I still had not received what I paid for. So I attempted to contact them and after MULTIPLE attempts I finally was able to talk to someone an this time I just wanted to speak to a manager, so I was able to speak to Omar and after a few weeks I finally was able to receive my DVD that I purchased mid October and I received it in mid February!! Also, I was a little disappointed because when purchased, on the website it was supposed to come in a DVD case and it jut came in like a paper sleeve - I didn't even want to argue with that so I ended up buying a really nice leather case on Amazon so that ended up working out. I am normally not one to write bad reviews but this company really needs to get their act together. This was our special day and to have so many things to get messed up and not getting a hold of someone is really not ok, I am really happy with how my photos and video turned out so that is why I am giving 2 stars but the photos and videos were because of our photographer and videographer. This company as a whole needs some working on. I do urge people that to look somewhere else pay the extra if you have too.
Anna M
5.0
11/17/2021
I would totally recommend Eivan's to anyone who's on the fence about it and are looking for professional photography and videography services for their wedding events! They came on time and kept in contact with me up until the day of the wedding will definitely helps ease the pre-wedding stress and are so friendly and professional!
response 11/18/2021
Hi Anna! Thank you so much for your kind words. I'm glad to hear that we were able to help...
reduce some of the stress leading up to your big day and provide you with memories that will last a lifetime. We're happy to have been part of it all, thank you for choosing us!
Macaira F
5.0
11/13/2021
I am so thankful I booked Eivan’s for my wedding day! They were professional and had great customer service. Our photographer was kind and a pleasure to work with. I can’t wait to see how the photos turn out!
response 11/15/2021
Thank you so much for taking the time to leave such a great review! We're so glad that we ...
were able to capture your special day and we hope you enjoy looking at your memories once they are ready!
Anna V
5.0
11/12/2021
I had the pleasure of working with Eivans for my wedding and I highly recommend them. The photographer they assigned to me was awesome and so was the videographer. Their customer service is excellent and any questions I had about my packages they were able to respond quickly which is great. They offer a variety of packages and they offer flexible payment plans that works for you if needed. Working with them was seamless and stress free.
response 11/12/2021
Thank you so much for taking the time to review your experience with us. I'm glad that you...
found our service seamless! We work hard to provide a reliable customer service experience and are always happy when we hear that our clients are satisfied!
We're also pleased that you were able to find what works best for you in terms of packages and payment plans. It sounds like Eivan's Photography was the right fit--thank you again for trusting us with this part of your day!
Cheyenne R
5.0
11/10/2021
Eivan’s was absolutely phenomenal we received our photo gallery and everything looks so amazing and we were happy with our photographer for the day. It was such a good experience and I would highly recommend using this company because they are affordable and give quality product and service.
response 11/10/2021
Thank you for your review, Cheyenne. I'm glad to hear that our photographer was able to ca...
pture the memories of your day beautifully!
I'll make sure to pass your feedback on to our team here, as well as our photographer - they will be thrilled to know how much you enjoyed their work!
We take pride in providing our clients with high-quality work and service at an affordable price. It sounds like we accomplished this for you. We wish every customer's experience with us to be a great one, just like yours!
Muriell J
4.0
11/10/2021
Eivan’s Photo & Video it was great working with them. There’s a little hiccups at first because I was trying to see who’s my assign photo/videographer but they emailed me right away after I spoke with them and after that it went smoothly. My Photographer (Ivy) and Videographer (Malakah) was so excellent on my wedding day. They went there on time and very flexible with my preferences/needs. They’re very accommodating with us and my guests for all my requests too. And Eivan’s followed up with us after the wedding just to see if we have any questions post wedding. Thank you again!
response 11/11/2021
Thank you for your review Muriell, I am so happy to hear that Ivy and Malakah did a great ...
job on your wedding day.
I am sorry to hear that there were some hiccups at the beginning of the process but glad our customer service was able to help resolve it quickly! It's always nice when we can get back in touch with our clients after their event- I hope you enjoy looking through all of your beautiful photos!
Jennifer S
5.0
11/09/2021
I can not say enough good things about Eivan. Before my wedding, they were helpful and answered all my questions when I reached out. On the day of the wedding, my photographer Sam showed up on time and captured all the memories from the day. I love that he was in the background and blended in with the wedding. I didn’t feel like there was a camera in my face all day, which I would have hated. I can not say enough great things about Sam. After the wedding, I got the pictures back and then got a little overwhelmed with ordering them. So I reached out, and they got right back to me to make an appointment, explained everything to me, and walked me through the ordering process. Eivan has been a great company to work with from start to finish, and I highly recommend them as your wedding photographer.
response 11/11/2021
Jennifer, thank you so much for your kind words and review! We're thrilled to hear that Sa...
m was able to capture those special moments on your big day. We want all of our clients to be happy with their photos and we'll do everything we can to help you achieve this goal.
It sounds like you had a great experience with our customer service team too! please don't hesitate to reach out again if there's anything we can do.
Erin E
5.0
11/08/2021
They were amazing and worked with me on everything i needed. It was a very good price range for everything and our photographer was amazing!
response 11/09/2021
Thank you so much for your kind words Erin! I am so glad to hear that you had a great expe...
rience with us. It is always wonderful to know that our clients are happy and satisfied with the work we do for them.
I will be sure to pass on your feedback about how pleased you were with your photographer who helped create this special day for you. We really appreciate hearing from people like yourself, your feedback is invaluable to us!
Reinelda A
5.0
11/06/2021
I booked Eivan’s back in January of 2020 with the intention of having my wedding in June 2020. Because of Covid, my husband and I still had a small wedding in June 2020 but didn’t use Eivan’s to capture our day. We had to reschedule THREE times before we were finally able to celebrate our marriage.
Eivan’s customer service was impeccable throughout all the reschedules. They were incredibly helpful with navigating what I could do with the services I chose.
When our event date arrived, our photographer Shannon and videographer Michael were very professional. We did not have a ceremony on our new date, but both professionals were able to capture so much content that I am confident our video and photo album will fully represent our celebration.
response 11/08/2021
Thank you for taking the time to share your experience Reinelda, and for entrusting us wit...
h your special day. We're so glad Shannon and Michael were able to capture all the joy of that day!
I'll be sure to pass on your feedback about our customer service team as well - they're always happy to help with any reschedules or questions. Thank you again for your review!
Erika B
4.0
11/05/2021
Eivan's Photo & Video was a great company to work with!! Not only was the price for our wedding package affordable but the process was easy! Eivan's team also did a great job selecting a great photographer and videographer to capture our special day!!
response 11/05/2021
Hey Erika, thank you so much for your review! I'm so happy to hear that the process was ea...
sy and our team did a great job capturing your special day. We love hearing feedback like this - it helps us keep improving our service and quality of work every day. Thank you again for taking the time to leave this review!
Emma D
5.0
11/05/2021
My new husband & I used Eivan's for our wedding to capture images as well as video. Both gentlemen, Michael & Justin, showed up on time and were very professional and friendly. They took their time to make sure every shot was perfect and they seemed to really enjoy what they do. Would definitely reccomend Eivan's to any couple planning their wedding!
response 11/05/2021
Thank you for your kind words, Emma! We are so happy that we have been part of your weddin...
g day and honored that you chose us.
I am also glad to hear that Michael and Justin were professional and friendly. I will make sure they know how much their hard work was appreciated by you both!
Marissa H
5.0
11/04/2021
Our photographer, Gregory I., was amazing. He was so patient with us especially with my kids. He made sure that we had all the pictures we wanted before he left and that everything went well. I can't wait to see the final product from him. It was nice to have someone follow up with us a couple weeks after the wedding to make sure that things went well on the phone. I would definitely recommend this company to my friends and family.
response 11/04/2021
Thank you so much for your kind words. It's our pleasure to have been a part of your speci...
al day and we're glad that Gregory was able to capture the moments that mattered most.
We love hearing feedback from our customers, especially when they've had such a great experience with us - it really makes all the hard work worth it!
Thank you for recommending us, it is greatly appreciated!
Denise A
2.0
7/15/2021
Hello, I booked them for my wedding back on June 6
The photographer and videographer were amazing! Loved them
Customer service team is not. I was informed it can 3-6 weeks for photos and we are in the 6 weeks and can’t seem to get any information as to when my photos will done.
My emails don’t get answered, and when I called I was told it was going to take even longer?
So when should I expect my photos?
Also, per my contract it does state I get a canvas as well but I have no information on how that even works as I have not been given any information.
Britney M
5.0
8/15/2019
So far everyone was super helpful and professional! Our photographer, Kurt, was amazing! He sent me a sneak peeks photo a few days after the wedding, and I am IN LOVE! We only did photography, and I cannot wait to see the rest of the photos!
response 08/15/2019
Hi Britney and Tyler,
Congratulations on your marriage! All of us here at Eivan's would l...
ike to thank you for showcasing your experience and happiness with us: "...everyone was super helpful and professional!" Your shout out to Kurt, your photographer, was also shared with our Events Team and we're all happy to hear that you "cannot wait to see [your] photos!" Thank you both, Britney and Tyler, for being the BEST part of Eivan's!
Sincerely,
Helen A.
Eivan's Photo & Video
Sydnee F
4.0
12/24/2018
We received our photo proofs from Eivan's a little bit ago from our wedding and we were super happy with how they turned out. The girls from Eivan's were so helpful and captured all of the moments we were wanting. Can't wait to put our wedding album together!
Amanda F
2.0
10/21/2016
Meh, They did ok, nothing amazing :(
Kiersten S
5.0
9/13/2016
I cannot express enough what a great job that eivans did. We had the photographer (dorin) go through mud to get the best shot. Seriously I cannot express how wonderful they were and how much they worked for us and we're flexible with changes. Best company ever. Also very affordable.
response 10/01/2018
Kiersten, thank you for taking the time in writing this amazing review & for sharing your ...
experiences while working with our company! We take pride in giving outstanding services and are overjoyed to receive any compliments & appreciations toward that. Please always keep us in mind for any recommendations for you always have a friend here at Eivan's!
Jennifer L
5.0
9/13/2016
Eivans was the least expensive photo/video package we came across on the knot
Ashley B
5.0
9/09/2016
For going into my wedding day blind, by not previously meeting either my photographer or videographer I was very impressed by the services we received. Our photographer William was so great! He walked right into the salon in the morning and started to get to work without any hesitation what so ever. I got so many compliments from guests about his professionalism, and could not have asked for a better person to take ideas from just about everyone in the bridal party as calmly as he did. Overall I am very pleased with the service we were provided with!
response 10/01/2018
We cannot thank you enough for this incredible 5-star review, Ashley! Our dedicated staff,...
including Will, will be pleased to learn of your high praise & satisfaction with our services provided. Please do keep us in mind for recommendations for you always have a friend here at Eivan's!
Hayley E
5.0
8/25/2016
Mitchell and Galen were our videographer/photography team. I was pretty nervous because they did not know each other and it was our videographers first event with the company. However, I immediately became relaxed after the first time I spoke with our photographer, Galen. We instantly connected while discussing the tone/setting of my wedding. He spent a lot of time truly getting to know our story. The next day, I talked to our videographer, Mitchell. He blew me away when explaining the process (videography was new to me) and going over what the most important moments/aspects were to my us and our families. Our wedding ceremony was very intimate and Galen and Mitchell did everything they could do to make sure they captured those moments. Almost 3 months later and our wedding guests are still talking about how great they were. While taking pictures, we noticed our photographer was wearing an ice pack on his back while he was laying on the floor to get the shot I wanted. After a lot of prodding from a group of women, he finally told us he had hurt his back just days before. Not once did he grimace, complain or hold back on the shots he was getting - for 10 hours. We are so thankful we got this team and for their friendship that day. Our videographer actually handed me a kleenex because he thought I was crying. Couldn't have asked for a better day!
response 10/02/2018
Hayley, thank you for taking the time in letting us know about your photographer & videogr...
apher experience with Galen and Mitchell! They are glad you found their services very accommodating & in trusting them to capture one of the most important days of your life. We appreciate your gratification and always know you have a friend at Eivan's!
Almina Z
5.0
8/09/2016
Eivan's made my husband's and I wedding day unbelievably special. The photographer and videographer we're amazing! They were definitely fun to work with! Our pictures and video turned out amazing, and I would choose them again in a heartbeat. I felt comfortable with what they were doing, and trusted them fully. They made my pictures look beautiful. I am speechless with the way they did everything. Also, reaching them is never a problem and if you leave a message they do return your call their customer service is excellent. I will never forget my wedding day and thanks to Eivan's for giving us a wonderful experience. They are fun to work with!!! Whichever photographer you get and videographer you sure won't be disappointed you will be satisfied!!! Thank You Eivan's for everything!!! They gave my husband and I exceptional service!! :)
response 10/02/2018
Almina, thank you so much for choosing Eivan's & letting us provide many memories along th...
e way! We take pride in giving outstanding services for all of our dedicated staff will be pleased to learn of your high praise throughout your experience with us. You're very welcome and thank you for being the BEST part of Eivan's!
Charisse T
5.0
8/08/2016
We booked Eivans last year for our July 9th wedding and couldn't be more pleased with the services that we received. From the initial phone call to finally getting our pictures, they were always professional with our interactions and answering the multiple questions that I had. After we booked with them, they sent us a timeline of when we should be expecting certain things, and I was so excited when we finally got connected with our photographer and videographer a few weeks before the wedding day. I would certainly recommend them to anyone looking for a quality photographer/videographer!
response 10/01/2018
From day 1 it has been such a pleasure working with you, Charisse! Our dedicated staff wil...
l be pleased to learn of your high praise and satisfaction with the services provided. Please do keep us in mind for any recommendations for you always have a friend at Eivan's!
5.0
8/08/2016
My husband and I were fortunate enough to work with Eivan's Photo & Video Inc. for our special day last month. It was really easy to communicate with Sam and he made sure he was always there if we had any questions or concern. Our wedding package included 10 hours of photography, but we realize a week before the wedding that we needed an additional 2.5 hours. Eivan's made it super easy for us to add the additional hours, hassle-free.
Our photographer Marina was a sweetheart! She communicated with us through email a month prior to our wedding day. I loved the fact that she asked us to send any wedding photo ideas that we liked so she can incorporate it into our photoshoot during our wedding day. She was very prompt and easy to work with, which made it easier to get through our hectic 12 hour wedding day.
I would recommend Eivan's to anyone out there who's looking for great service along with value and professionalism! Thank you Eivan's for capturing our special day, all 1k of them!
response 10/01/2018
Everything happens for a reason, right? Vivian, we feel fortunate in working with you & wa...
nt to thank you for this amazing 5-star review! Marina has said nothing but great things about your wedding day & had the pleasure of sharing lifetime memories with you & everyone else. We appreciate your gratification and always remember you have a friend at Eivan's!
Christina V
5.0
8/03/2016
I was hesitant at first since Eivans provided such a good deal. I sent emails, triple checked the contract to make sure there were no strings attached. Again, I was super skeptical. Overall the customer service was phenomenal, the photographer and videographer were excellent. Not only were the photographer and videographer great but they were cool as all get out. I liked their personality and quality of the images. It really did exceed our expectations.
response 10/02/2018
Christina, thank you for always trusting us in making your photography experience one to n...
ever forget! We appreciate your honest review and are pleased to see we have made your experience nothing but satisfying. Our company values to put client satisfaction as the top priority & when hearing we have fulfilled that it helps us grow even more better together! Please always keep us in mind for recommendations for you always have a friend at Eivan's!
Kate B
5.0
8/03/2016
Sam was fantastic!!! He captured all the moments we wanted without being intrusive!!! Eivan's was such as easy company to work with too. Highly recommend!
response 10/02/2018
Kate, we appreciate your FANTASTIC feedback very much! We are so pleased to see your satis...
faction in working with our company. Thank you for being the best part of Eivan's!
Kayla L
2.0
7/28/2016
I did not end up booking with Eivan's, but I had poor customer service which stopped me before I could even reach my consultation in person. I opted for a phone consultation before making the drive to their nearest location and the representative was poor, to say the least. He rushed me off of the phone and with every question I asked he simply told me to look on the website, which for the record I had many times and was where I got my questions from. Again, I cannot speak for their work as I did not book, but their customer service poor.
Todd W
5.0
7/27/2016
I did not think this quality of photography / videography existed for this price. Eivan’s blew us away with how professional they were to work with, and the quality of their work is unmatchable. We used Eivans to coordinate a photographer / videographer for our wedding in Austin in June. We got matched with Sandor G and John A. They were fantastic! They were so polite to all of our guests, and got amazing shots. We really feel very blessed that we were able to get these guys at such an AMAZING price! All of my friends could not believe that there was a service out there like this, and when I tell my friends that are getting married they are so thankful. They are so easy to work with too. They always emailed back right away, or were able to answer the phone. They made photography stress free and easy, and even thought of things that I had not. If you are looking for a photographer or videographer for any service you hit the jack pot! I look forward to using them again! Thank you for everything Eivans. ☺
response 10/02/2018
Todd, we're thrilled that you are satisfied with the services we have provided for you! We...
work our hardest to prepare couples for their big day and are always pleased to hear when we have fulfilled that. Thank YOU for being the best part of Eivan's!
Joann C
5.0
7/20/2016
The team at Eivan's was very helpful when we were choosing the photo package we wanted. Never did we feel pressured to add on anything we didn't want. On our wedding day, our photographer, Jeff was a pleasure to work with. He was on time, flexible, and friendly. We have already recommended Eivan's to other friends who are starting to plan their big days!
response 10/02/2018
Joann, we are grateful you have taken the time to leave us this fantastic 5-star review! W...
e work our hardest to prepare couples for their big day and are always pleased to hear when we have fulfilled that. We appreciate your gratification and please do keep us in mind for recommendations for you always have a friend at Eivan's!
Raquel H
5.0
7/18/2016
I called to schedule an over the phone consultation to my surprise when the day came for my consultation I did not receive no phone call at my scheduled time. I waited an hour more with my daughter and her fiancé for the call and still no call. I sent them an email informing them how upset and unprofessional it was and that I was disappointed. I thought that they would read my email and maybe I would get a response back but wasn't expecting it. Monday morning came and I received a phone call from the district manager apologizing and informing me that there was a glitch in the system and if I would allow him to go fix it for me and my daughter. I thought what do I have to lose I can always say no and not sign a contract with them. We went onsite this time for the consultation because I was not taking any chances for another glitch. So we get there and we were greeted very nicely then we were taken to a room for the consultation and to our surprise it was the manager he was going to conduct the consultation. I was happily surprised he again apologize and showed us the packages and because of the glitch we had happen he made sure he took care of it and made the package really sweet. He did not have to add all the extra stuff he did but because he was sorry and wanted to make sure we knew that he valued our business he made sure my daughters wedding package had everything she wanted. He was awesome I would highly recommend them because even if they mess up the accept it and fix it. Love them and will use them again.
response 10/02/2018
Raquel, thank you for taking the time to share your personal experiences working with Eiva...
n's! We appreciate your full & honest review even though it may have been rocky at first. We are so glad we were able to surprise you & value your business very much. It was a pleasure to meet with you & your daughter and thank you for recommending us! Please let us know if we can do anything else for you and thank you for being the BEST part of Eivan's!
Marissa T
5.0
7/18/2016
I was beyond excited to find this company!! So many services were outside our budget and I was nervous that I would have to sacrifice quality and professionalism but with Eivan's, NOT AT ALL! There multiple package options really allowed for us to customize everything we wanted/needed for our big day! Eivan's was able to match my husband's and I's styles and photo needs to a PERFECT photographer that worked extremely well with my family and bridal party. The quality of our pictures are beyond words and are just simply amazing. I am so happy to have found/used Eivan's services for my wedding and can't wait to have these memories for a lifetime!!
response 10/02/2018
We are extremely EXCITED to see this 5-star review you have left for us, Marissa! We are p...
leased to see your satisfaction for it gives us all tremendous encouragement to continue working hard. All of us here want to thank you for being such a delight to work with & always remember you have a friend at Eivan's!
5.0
7/15/2016
From beginning to end, our experience with Eivan's was first rate. We were looking for wedding photography over the course of our big day and Eivan's delivered. Our sales representative, Dughan, was highly responsive to every question we had, took us through our entire contract in great detail and was attentive to our needs at every step. Our photographers, Artur and Nick and videographer, Max were tremendous. They were professional, yet relaxed and very pleasant, and fit in with our guests extremely well. They took well over 2,000 photos and hours and hours of video! We could not have asked for any better than this team. I highly recommend Eivan's.
response 10/02/2018
We take pride in giving outstanding service to every client & are very overjoyed in receiv...
ing your appreciation, Michael! Our dedicated staff, including Arthur, Nick, and Max, will be pleased to learn of your high praise and satisfaction with our services provided. Thank you for any and all recommendations. Always remember you have a friend here at Eivan's!
Katy L
5.0
7/13/2016
All I can say is wow! We hired Eivan's for our wedding day and I have to say it was the absolute best decision and right choice! The price was very fair and the employee who booked us was very flexible and willing to help us out in any way possible. Our photographer, Tom Widmar, was absolutely AMAZING! He was very prompt in responding to emails, he communicated well with me, he was on time and ready, he stayed busy the entire time taking thousands of pictures, he was patient with me when I was overwhelmed, he was kind, and most of all he shot BEAUTIFUL work. I would do business with both Eivan's and Tom as well. Thanks for having such an important part in my special day!
response 10/02/2018
Wow, Katy! I don't know how we can ever thank you enough for this amazing review! Our dedi...
cated staff, including Tom, are glad you found our services very accommodating & for always trusting us to capture one of the most important days of your life. We appreciate any and all recommendations and thank you for being the BEST part of Eivan's!
Amanda I
5.0
7/10/2016
Our Wedding was June 12th 2016 at the Abbey Resort in Fontana, WI. The venue was beautiful, and our photographer, Mike, knew exactly how to capture our perfect day. He had structure, which I appreciated. It was very clear that he knew exactly what to do to get great photos. I felt he, and Brandon (our videographer), were very flexible and professional. Not to mention, they were extremely kind and outgoing. When we received our photo gallery, we were over-the-top excited and happy. Mike truly caught the essense of our big day. My suggestion to you brides and grooms- do not get the lowest package. It was impossible for us to choose only 30 photos- we called for an upgrade right away. Definitely get the package with the rights to all the photos because they do such a wonderful job capturing all the special moments :) When doing my upgade, Sam was also extremely helpful in making sure I could get
exactly what I needed. We highly suggest Eivan's!
response 10/02/2018
Thank you for taking the chance in letting us capture your special day & being able to pro...
vide many memories along the way, Amanda! Our dedicated staff, including Mike, Brandon, and Sam, will be pleased to learn of your satisfaction and experiences in working with our company. All of us want to thank you for being such a delight to work with and for being the BEST part of Eivan's!
5.0
6/17/2016
Eivans did such a wonderful job the day of our wedding on May 28, 2016. The entire staff was polite and respectful and they showed up on time to each location the day of our wedding. I would recommend Eivans to all of my family and friends looking to hire a a photography company.
response 10/02/2018
Knottie1466191934, we take pride in giving outstanding services & are very overjoyed in re...
ceiving your appreciation! Please do keep us in mind for any recommendations for you always have a friend at Eivan's!
Celina G
5.0
5/31/2016
My husband and I were married on 12/12/15 and we were very grateful to have Eivan's photography and videography capture our special day. We worked with Mike and Shannon and they were a pleasure to work with. They captured moments that I wouldn't have otherwise seen which made me very happy. They were very professional and prompt and worked well with my large bridal party. The price for what you get is amazing and Eivan's was always quick to answer questions throughout the planning process.
response 10/02/2018
Celina, we are grateful you have taken the time to leave us this 5-star review! It's clien...
ts like you that make our job wonderful and are pleased to see you found our services very accommodating. We cannot thank you enough for this review & always know you have a friend at Eivan's!
Karlie L
5.0
5/20/2016
So professional and creative! Started a head of schedule and continued throughout the day! Flexible with some new ideas we had. Took tons of pictures and kept things fresh and fun!
response 10/02/2018
Karlie, thank you for giving us such valuable feedback! We are very grateful for this 5-st...
ar review & thank for being the BEST part of Eivan's!
Emma O
5.0
5/20/2016
The value and the professionalism of the photographers and videographers is incredible. Highly recommend!
response 10/02/2018
Emma, we appreciate your feedback very much! Please do keep us in mind for any recommendat...
ions for you always have a friend at Eivan's!
Kathryn B
4.0
5/11/2016
Both the photographer and videographer did a great job! The package deal offered was an amazing value!!
response 10/02/2018
We appreciate you for taking the time in letting us know about your photographer & videogr...
apher experience, Kathryn! Thank you for all the kind words and for being the BEST part of Eivan's!
Celia S
5.0
5/11/2016
I got married September 28, 2013! Not sure why it took me this long to write a review. But here it goes:
I love pictures, I think they are one of the most important aspects of any celebration. A picture can take you back in time and allow you to remember that day like it was yesterday. For that reason I was looking for a company that took their job seriously and was affordable.
I came across Eivans while searching on this website www.theknot.com and gave it a shot. I saw the price and thought it was too good to be true. We scheduled a consultation and got lucky to have Steve as the consultant and as our photographer. He was awesome, so easy to work with and went along with anything I asked of him. He was so helpful and friendly. He was yes to make sure the day went smoothly. They prices were reasonable, compared to other companies. I felt that we got a lot for our money. The one thing I wish I would had done however was buy the copy rights to the pictures before the wedding. As they become extremely expensive after the wedding.
After almost three years I called Evian's to see if the price for the pictures' copy rights had gone down, unfortunately it was the same price. I asked my husband if the pictures were worth it, which to be honest they are, but the price was out of our budget. I called again and asked if something could be done, they were able to bring the price down to something more comfortable. Though ideally it's not what I wanted to pay, I'm thankful they worked with me and lowered the price.
I went ahead and bought the copyrights to my pictures and I don't regret it one bit! I do love the pictures and the work that Steve did! I know I will have these memories to cherish for years to come!
I recommend Evian's Photography in a heartbeat.
response 10/02/2018
This review is better late than never that's for sure! We cannot thank you enough for this...
incredible 5-star review, Celia. Within our industry, we do our best to keep the prices within our services at a reasonable price and we're happy to hear we have met your within your budget. Your pictures are breathtaking and Steve had so much fun creating magical moments with you and everyone apart of the big day! Please do keep us in mind for any recommendations for you always have a friend here at Eivan's! :)
Lindsey B
5.0
5/08/2016
Our photographer and videographer were amazing! very artistic and had great ideas. The customer service is great too, they always emailed back or returned my calls in a timely manner! Cant wait to see my photos and video.
response 10/02/2018
Are they amazing?! After reading this great review I'd say you're the amazing one, Lindsey...
! Seeing your satisfaction thus far with the services provided on your wedding day makes us feel that much more excited for you to receive your final product. We cannot thank you enough for this review and for being the BEST part of Eivan's!
Tori H
5.0
4/28/2016
Our photos are beautiful. Will C. & John were great. Thank you guys so much
response 10/02/2018
Tori, thank you for taking the chance and letting us capture your special day! You always ...
have a friend here at Eivan’s!
Elizabeth S
5.0
4/28/2016
I've had 2 of my friends use eivans and the photographer Will. We were excited when we found out he was doing our wedding as well
response 10/02/2018
Tori, thank you for taking the chance and letting us capture your special day! You always ...
have a friend here at Eivan’s!
Julia I
5.0
4/27/2016
We had a wonderful experience with Will as our photographer and Nancy as our videographer! The day was handled with efficiency and professionalism and Will was wonderful at directing the flow of the pictures and arranging us for pictures. We received the picture proofs this week and we are so pleased with the photos and the fact that we received 2300 pictures! Eivans lets you see the proofs on their website with a watermark and then you can purchase the download rights immediately at an additional cost or wait a couple of months to receive the CD of all the photos (if purchased with your package). We will be waiting, but we are very happy with how they turned out and looking forward to sharing the photos!
response 10/02/2018
Julia, thank you for sharing your experiences in working with Eivan's! We have personally ...
let Will & Nancy know how satisfied you have felt with their services provided on your wedding day. We cannot thank you enough for this outstanding 5-star review & always know you have a friend at Eivan's!
Michelle G
5.0
4/23/2016
We had Will as our photographer... Amazing! He was very thoughtful and was always making sure that we were getting the pictures we would like without overwhelming us. We made sure everything went smoothly. Highly recommend using Eivan's and Will
response 10/02/2018
Michelle, we have personally let Will know how satisfied you have felt with his services p...
rovided! We take pride in giving outstanding services and are overjoyed to receive any compliments & appreciations toward that. Thank you for being such a delight to work with & always remember you have a friend here at Eivan's!
Shenika C
5.0
4/20/2016
Loved their work! It was very affordable and I couldn't have asked for a better company to capture the best day of ever ! I would definitely recommend them to anyone getting married !
response 10/02/2018
Shenika, thank you for being the BEST part of Eivan's and for taking the time to leave us ...
this 5-star review! Please do keep us in mind for any recommendations for you always have a friend here at Eivan's!
Mike M
1.0
4/15/2016
Read the contract! We were going to go with Eivan's for our photos and video until we read the contract. The experience from the beginning was a bit off. In the initial phone consultation, the girl spoke so fast and it seemed like she just wanted me off the phone to sign the contract. Then they want a $250 deposit before ever seeing the contract, which turned us off. It was refundable, but still, we don't get to read the contract before putting money down? And then when you get the contract, it's only good for 24 hours, so you can't shop around. Then in the contract, it states several times that they are not responsible for lost pictures, or pictures not taken. I'm sorry, but if the photographer erases all of the pictures, then he/she IS responsible. It also states that photographer has priority over the guests for pictures and will do whatever is needed, i.e. push guests out of the way or just not take the picture at all, which of course they are not responsible for. They are also not responsible for taking any pictures which you want them to take. If you need to cancel the event, then you have to pay the full amount of the contract PLUS 50%. Seriously? They claim it's not a penalty, it's for damages. Finally according to the contract, you are not allowed to write any negative reviews. If you do, they will charge you for every day the negative review is posted. It is not enforceable, but you would still have to fight it and this is why you can't find many, if any, negative reviews about their service. What are they hiding if you can't leave a negative review? Buyer beware!
response 04/18/2016
Dear Mike,
Thank you so much for your feedback. We understand your concerns and we will u...
se your experience to improve the booking experience for all of our prospective clients.
There is no question that our most popular wedding and video package at $1299 is the best value available, nationwide. In order to offer a package of 10 hours of photography and 10 hours of video, including a modern 10x10 wedding album, and HD video, we must apply a contract that addresses all possibilities fairly, for both Eivan's AND our clients protection.
I invite you to contact our Customer Relations manager directly so that your individual concerns can be addressed.
We always do our best to not simply meet your expectations, but to exceed them. Give us the opportunity to clear up any misunderstandings that you may have.
Thank you, and we wish you the best of luck on your wedding day, no matter who you chose to use. (We really hope it will be us!)
Morgan W
5.0
4/14/2016
0
kelly w
1.0
4/06/2016
We are throughly disappointed with the Eivan's Nationwide Photo vendor.
Composition was not done well with legs cut off or too much foreground. Editing was incorrect with subjects so far away. The photographers were inconsiderate to wedding guest and wedding party alike. when we share our concerns before we had received our pictures, Eivan's held our photos "hostage" until we remove our poor review. BEWARE BRIDES, you will spend $1,200. or more, and the memories of your special day will be sub standard. (they get one star ONLY because a rating is required)
Kelly from Colorado Springs, CO
response 04/14/2016
Dear Kelly,
Thank you very much for posting this wonderful review. Unfortunately, we’ve se...
arched through our client database and do not have a record of a Kelly from Colorado Springs, CO.
If this is an attempt from a competitor, please show some professionalism and try to create better packages to grow your business instead of trying to defame a great business.
If this is a real review, please contact us with your real name, and wedding date so we can have our amazing customer service team turn your opinion around & add you to our very satisfied client list.
Kind Regards,
Customer Service
Amanda A
2.0
3/30/2016
Although we loved our personal photographer and videographer, working with this company was a nightmare. We were going back and forth with them for about 6 months after our wedding because there were missing pictures from our wedding. Some were still never located (some of the most important photos to us) and the few we did receive came back poor quality. When we asked the status of where our photos were, we were told they were "too busy" to find them. We were able to get enough to make our album something we are proud of, but I would not recommend this company to anybody.
Amy G
5.0
3/26/2016
Our photographer, Sandor was fantastic! He was energetic yet thoughtful about the poses we shot. My husband is not the best at taking picture, Sandor made him feel comfortable and the pictures turned out beautiful! Thank you so much!
response 10/02/2018
Thank you for this amazing 5-star review, Amy! Sandor has said nothing, but GREAT things a...
bout your wedding day & had the absolute pleasure of capturing moments apart of it. It has been nothing but a pleasure working with you & your husband throughout this process. Thank you for being the best part of Eivan's!
Alyssa A
1.0
3/10/2016
Went through an online registration process to schedule a consultation. Consults were two weeks out, and they no-showed. Literally I'm writing this after waiting 15 mins past my scheduled time that I booked two weeks ago. In the meantime they've also sent me about 20 emails... I'll be spending my money on someone who will show up.
5.0
3/10/2016
Eivan's Photo & Video provided me and my wife exceptional service. They were very kind and professional and they helped me with accomplishing our desires. The photographers have great knowledge because they took superb engagement photos and our photographer chose our beautiful location. So no worries if you can't think of a place to do your photos! They were also very helpful in what I wanted to do in the reception because I wanted to sing for my wife and they provided me a mic to clip on my jacket and it was heard directly to the video so there was no echo. Overall, the service was stellar and you get a lot for your money so if you want QUALITY, go with Eivan's Photo & Video.
response 10/02/2018
We appreciate & thank you for taking the time to write this fabulous review, Romone! From ...
day one it has been nothing but a pleasure working with you and your wife in this process. Again, we cannot thank you enough for this outstanding 5-star review & thank you for being the BEST part of Eivan's!
Holly D
4.0
3/08/2016
Eivan's was a great company for photo and video. The package that I received was a fantastic price! I was a little upset that my photographer was 3o minutes late to the hotel. The videographer was on time and didn't stop rolling for the majority of the time. I had to remind my wedding coordinator to tell the photographer to take photos during certain times, but it still went well. The photographer was very funny and easy to work with. I would recommend them again!
response 10/02/2018
Holly, we are pleased that you have taken the time in writing this amazing review and for ...
sharing your experiences while working with our company! All of us here want to thank you for being such a delight to work with and always remember you have a friend at Eivan's!
5.0
3/03/2016
Every moment I wanted captured was done, even the ones I didn't expect. Both photographer and videographer were wonderful. Publications department are very professional and cooperative.
response 10/02/2018
Knottie145704213, we are so pleased to hear your overall experience with our company was s...
atisfying! ALL of our dedicated staff will be pleased to learn of your high praise throughout your experience with us. Thank you for being the BEST part of Eivan's!
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