Award-Winning Wedding Photography & Videography
Special Offer: $1299 Photo & Video (bundle) Offer!
Travel area: Within 300 miles See details
Videography services available
Eivan's Photo & Video
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AWARD WINNER (6X)
Thanks to recommendations from couples on The Knot
📅 Local Cincinnati Wedding Photography & Videography
❤️ Packages starting at just $1,299
💍 Check your wedding date availability today and receive a special $300 coupon!
Cincinnati couples have trusted Eivan’s Photo & Video for over 30 years to artistically capture their special day. Known for exceptional, high-quality wedding photography and videography, we beautifully document genuine emotions and unique love stories, always delivered on schedule and within budget.
From charming downtown venues to scenic riverfront settings, our local photographers know the best Cincinnati locations, ideal lighting, and most romantic backdrops. We proudly serve weddings throughout Cincinnati, Mason, West Chester, Hamilton, and surrounding areas, capturing unforgettable weddings in Cincinnati, OH.
🌟 Why Cincinnati Couples Choose Eivan’s:
✔ Over 30 years of trusted wedding photography experience
✔ Expert photographers familiar with Cincinnati's premier wedding venues
✔ Simple, transparent booking with no hidden fees
✔ Comprehensive, affordable photography and videography packages
✔ Captivating storytelling through artistic, emotional imagery
📸 Planning Your Cincinnati Wedding Photography & Videography in 4 Easy Steps:
1. Share Your Vision
Start by checking your wedding date availability online. Our Cincinnati wedding specialists provide personalized guidance with care.
2. Customize Your Package
In a complimentary consultation, we'll help design a package tailored specifically to your style, needs, and budget.
3. Find Your Perfect Photographer and Videographer
Browse real wedding galleries from across Cincinnati. We'll match you with professionals whose style complements your vision.
4. Celebrate Your Wedding Day
Be fully present as our skilled photographers capture every precious detail, ensuring you can relive your Cincinnati wedding day for generations.
Your wedding images should beautifully narrate your love story. Let's create timeless memories together.
📅 Visit www.eivans.com/contact-us to check availability, explore packages, and claim your coupon.
Details
Photo Shoot Types
Bridal Portraits
Day After Session
Engagement
Trash The Dress
Photo & Video
Digital Files
Drone
Online Proofing
Photo
Printed Enlargements
Second Shooter Available
Social Media Sharing
Wedding Albums
Photo & Video Styles
Artistic
Classic
Documentary
Dramatic
Lifestyle
Modern
Vintage
Wedding Activities
Getting Engaged
Wedding
Awards and Affiliations
6-Time 'Best of Weddings'
2025.2015.2013.+3 more.
Best of Weddings
The Knot independently assesses vendors for this award—it’s never self-reported. We base it on firsthand experiences from real couples and guests, and they must have a 4.5-star average across 7+ reviews in the qualifying year.
Hall of Fame
Earned by winning 'Best of Weddings' four or more times.
Join couples who chose award-winning vendors for their wedding
Meet the team
Megan W.
Lead Wedding Consultant
Welcome to Eivan's Photo & Video! I'm Megan, and with many years of experience helping couples plan their perfect wedding coverage, I'm here to offer expert guidance and support. Our team is dedicated to not just capturing stunning photos and videos, but also to providing a reassuring and enjoyable experience from start to finish. Whether you have questions about our award-winning services, need help tailoring a package to your budget, or just want to chat about your vision, our team of experienced wedding consultants is here to guide and support you every step of the way. Let's make your wedding memories truly unforgettable!
Reviews
4.6
out of 5.0238 reviews
Your trust is our goal. Our community relies on honest reviews to help
you make those big decisions with ease.
Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
Eivan's photography and videography services are highly praised by couples who had a wedding in November. Reviewers appreciate the professionalism, communication, and talent of the photographers and videographers provided by Eivan's. The staff is described as responsive, accommodating, and skilled at capturing special moments, making the wedding day experience stress-free and enjoyable. Clients commend Eivan's for their affordability, excellent customer service, and the high-quality photos and videos received. Overall, Eivan's comes highly recommended for couples looking for a reliable and talented team to capture their wedding memories.Katherine T
Highlighted review.
5.0
11/05/2024
We had the absolute pleasure of working with Eivan's for our wedding, and I couldn't be more grateful for the memories they helped us capture. From start to finish, their professio...
nalism, warmth, and dedication made us feel so at ease, allowing us to be fully present on our special day. It was very clear that our photographer and videographer genuinely cared about making sure every special moment was documented perfectly. If you're looking for someone to capture your wedding memories with love, authenticity, and artistic excellence, I wholeheartedly recommend Eivan's. They helped us relive the magic of our wedding day, and for that, we'll be forever grateful. Thank you for giving us a gift we can treasure forever!
Response from Eivan's Photo & Video on 11/05/2024
Thank you so much for your beautiful review, Katherine! We’re beyond thrilled to hear that...
our team could make your wedding day so memorable and meaningful. Knowing that our photographer and videographer helped you feel at ease and allowed you to fully enjoy your day is the highest compliment we could receive.
Capturing the magic of each unique celebration is truly our passion, and we're grateful to have been a part of yours. We wish you a lifetime of love, joy, and treasured memories, and thank you for entrusting us with this special occasion!
Paige N
5.0
12/19/2024
Eivan's was wonderful to work with! Very professional, timely and respectful. Our photographer & videographer worked well with our bridal party, family and friends. They made this ...
experience effortless and provided our photos in record time!
Response from Eivan's Photo & Video on 12/19/2024
Thank you for your kind words, Paige! We're thrilled to hear that you had such a seamless ...
experience with us. It’s fantastic that our photographer and videographer were able to work so well with your bridal party, family, and friends while making the process effortless for you. We're honored to have been part of your special day and are so glad we could deliver your photos promptly. Congratulations again!
Any questions?
Jim A
5.0
11/20/2024
They were very responsive to emails, clearly explained the process, and made sure we were on the same page throughout and we can get the best photographer and videographer on our w...
edding day. can’t wait to see the pictures and videos on our wedding day for sure it’ll be beautiful.
Courtney M
5.0
11/05/2024
Very professional quick to fix any issues that happened and the photographer was amazing
Response from Eivan's Photo & Video on 11/07/2024
Thank you so much for your feedback, Courtney! We're delighted to hear that you found our ...
team responsive and that our photographer made a positive impact on your special day. Ensuring a seamless experience is our top priority, and we’re so glad we could meet your expectations. Congratulations, and thank you again for choosing us!
Melanie T
5.0
11/05/2024
Hiring Eivan’s for our wedding was a great decision! Our photographer Gregory I was professional and FUN! He kept us smiling throughout the day with his quirky personality! My fian...
cé does not care for photos so I’m happy we had someone working with us who could make him comfortable. He made sure to get multiple images even if it was just “one more”, it was never one more! We had actually hired a different photographer and we replaced him with this company. Worth the stress and money! If I had any tips for the company, it would be to have your photographers give a 30 minute warning before their contracted time is up. Weddings are so busy for the bride and groom, it is very easy to lose track of time. I think clients would appreciate a little heads up just so they can try and capture any photos they may have missed. Other than that, I have ZERO complaints. Such an amazing experience! 10/10 highly recommend :)
Response from Eivan's Photo & Video on 11/06/2024
Thank you so much for your wonderful review, Melanie! We're thrilled to hear that Gregory ...
made such a positive impact on your special day with his fun and professional approach. It's great that he was able to make both you and your fiancé feel comfortable and capture those perfect moments.
We truly appreciate your feedback about the 30-minute warning; that's a fantastic suggestion, and we'll take it into consideration for future weddings. Thank you for your kind words and high recommendation! We’re so happy you had such an amazing experience with Eivan’s, and we wish you a lifetime of happiness!
Nudelissan H
5.0
11/05/2024
I had my wedding on November 2nd, and am glad I chose Eivan's photo and video. I was teamed with Bayo, Mitchell and Sahil and they did an amazing job on my wedding as well as my ph...
otoshoot. They communicated with me prior to the wedding and they were very professional, patient and kind. I saw for myself and heard from my guest and family that they went above and beyond to capture each special moments. Highly recommend Eivan's Photo and video.
Response from Eivan's Photo & Video on 11/05/2024
Thank you for your heartfelt review, Nudelissan! We’re delighted to hear that our team mad...
e your wedding day and photoshoot so memorable. Knowing they were professional, patient, and attentive to capturing each special moment means the world to us. We truly appreciate your recommendation and are honored to have been part of your celebration.
Congratulations on your wedding, and thank you again for choosing Eivan’s!
Steve G
5.0
11/04/2024
It was great being able to book our Photographer and Videographer through the same company. The price was more than fair for what we received and Taylor and Andy were a pleasure t...
o work with. Thank you for making our day special!
Response from Eivan's Photo & Video on 11/04/2024
Dear Steve,
We’re so glad to hear that you had a wonderful experience booking both your p...
hotographer and videographer with us! It’s great to know that Taylor and Andy contributed to making your day special. Thank you for your kind words, and congratulations on your wedding! We wish you all the best in your new journey together!
Denise S
5.0
11/03/2024
They showed up early ready to give us all that we asked for. Our ceremony was small and we traveled to a different location. They climbed the mountain with us and captured all of t...
he beautiful moments I had envisioned. I am anxious to see the video but we loved our experience and the way we chose to spend the day with our closest family.
Response from Eivan's Photo & Video on 11/04/2024
Thank you so much for sharing this wonderful feedback, Denise! We're thrilled to hear that...
you had an amazing experience with our team on your wedding day. It’s fantastic to know they brought professionalism, creativity, and guidance to capture those meaningful moments.
We can’t wait for you to see the photos and relive those memories! Please keep us posted once you’ve received them—we’d love to hear your thoughts. Congratulations again, and thank you for choosing us to be part of your special day!
Eufemio M
5.0
10/31/2024
The whole experience with Eivan's was amazing, Customer service is one of the best. Their photographers and Videographer we extremely professional. They ran the whole day so smooth...
ly and the customer service was always ready to answer and any questions or concerns.
Response from Eivan's Photo & Video on 11/01/2024
Thank you so much for sharing your experience with us, Eufemio! We're delighted to hear th...
at our team could help make your day run smoothly and that our customer service was there for you every step of the way.
We’re honored to have been part of such a special occasion, and it’s wonderful to know our photographers and videographers left a lasting impression. Wishing you all the best, and thank you again for your kind words!
Macayla T
5.0
10/31/2024
I have no regrets hiring this company they were professional, personable, efficient and talented. Absolutely love the photographer and videographer they provided. I would recommend...
to my friends and family!
Response from Eivan's Photo & Video on 10/31/2024
Thank you so much for your kind words, Macayla! We're thrilled to hear that you had such a...
positive experience with our team and that you enjoyed working with your photographer and videographer. It’s wonderful to know we could help capture your special moments just as you envisioned. Wishing you a lifetime of happiness, and thank you again for choosing us to be part of your day!
Victoria M
5.0
10/29/2024
I used Eivan's Photo for my wedding in October 2024. The experience was great. Arthur (the photographer assigned to my wedding) was very knowledgeable and professional. I can't wai...
t to see all of the pictures!
Response from Eivan's Photo & Video on 10/30/2024
Thank you so much for sharing your experience with us, Victoria! We’re thrilled to hear th...
at Arthur helped make your wedding day memorable with his expertise and professionalism. We can’t wait for you to see the final photos and relive those special moments.
Congratulations, and thank you again for choosing Eivan’s to capture your big day!
Naman M
5.0
10/24/2024
Eivans Photography is a very professional service. They worked tirelessly to provide the photographer we wanted from their roster.
Dughan from their Services team also worked with...
us when we were initially assigned a different photographer. He was available on the phone and via email working with us to understand our needs and provide more options.
Ruben our photographer was great and worked hard to capture all the relevant and best moments. He had a call with us to understand our needs and then ensured that our photos came out looking like how we wanted them!
We would highly recommend using Eivan's services for any one who is getting married.
Response from Eivan's Photo & Video on 10/25/2024
Hi Naman,
Thank you so much for your kind words and for choosing Eivan's for your special...
day! We’re thrilled to hear that Dughan and Ruben were able to provide the service and attention you were looking for. It’s wonderful to know that Ruben took the time to understand your vision and captured your moments beautifully.
We strive to make every couple’s experience seamless, and we’re so glad we could do that for you. Your recommendation means the world to us, and we wish you both a lifetime of happiness!
Summer M
5.0
10/23/2024
On wedding day, photographers were timely, efficient, professional, and helpful. They helped us to feel at ease during our day and recommend them to anyone who asks.
Response from Eivan's Photo & Video on 10/24/2024
Hi Summer,
Thank you for your wonderful review! We’re so glad to hear that our photographe...
rs made you feel at ease on your special day and provided a professional experience. Your recommendation means a lot to us.
Congratulations again, and thank you for letting us be part of your wedding day!
Sarah B
5.0
10/22/2024
They have been great from beginning to end! From the initial phone call, to answering questions about my style and what I'm wanting so that they could match me with a photographer ...
and videographer to the actual photographer and videographer who shot my wedding, everyone has been so kind and helpful! I did a lot of shopping before I chose who I would use and I believe I chose the best company with the best prices!
Response from Eivan's Photo & Video on 10/22/2024
Thank you so much for your glowing review, Sarah! We're thrilled to hear that your experie...
nce was seamless from start to finish. Matching you with the perfect photographer and videographer was a top priority, and we're so glad it paid off! It’s wonderful to know that you felt supported every step of the way, and that our team helped bring your vision to life.
We're honored you chose us and are delighted to hear you’re happy with the service and value. Congratulations again, and thank you for sharing your experience!
Tia Z
5.0
10/22/2024
My husband and I used Eivan’s for our wedding day. Our photographer Tyler was incredible! He made the experience fun and laid back. Eivan’s customer service was amazing. I didn’t w...
ait long to speak to a representative. I highly recommend using Eivan’s.
Response from Eivan's Photo & Video on 10/22/2024
Thank you so much for your kind words, Tia! We’re thrilled to hear that Tyler brought such...
a fun vibe to your wedding day, that’s exactly the experience we aim for! We’re honored to have been a part of your celebration and are so glad to know you had such a great time. Wishing you both a lifetime of happiness, and thanks again for the amazing recommendation!
Colleen B
5.0
10/17/2024
Eivan's was very affordable company. Very good at communicating with their customer and keeping them in The loop. My photographer and videographer were absolutely amazing. Very att...
entive to my needs at my wedding strongly recommended
Response from Eivan's Photo & Video on 10/18/2024
Thank you for your wonderful review, Colleen! We're so glad to hear that our team was atte...
ntive and made sure your needs were met on your big day. It’s great to know you appreciated both the affordability and communication. Congratulations, and we hope your memories last a lifetime!
Kayla C
5.0
10/16/2024
My husband and I used Eivan's for our wedding photos and we couldn't be happier!! They had the best price by far, their customer service, and day of service was excellent. They wal...
ked through each package option, answering all of our questions and taking time to understand our vision for our day. They kept in contact leading up to the day of and kept us in the loop on photographer assignment. Weeks before our wedding we were able to speak with the photographer in order to go over times and expectations. The photographer was professional, timely, and ensured he captured all the photos we had envisioned, along with some creative ones that kept us all engaged. The pictures came out better than we expected and everyone we interacted with, from the photographers to the reps we spoke with on the phone, had phenomenal customer service and were quick to respond with any questions we had throughout the process. I would highly recommend this company to any of my family and friends!!
- Chivell
Response from Eivan's Photo & Video on 10/17/2024
Thank you so much for your wonderful review, Kayla! We're thrilled to hear how happy you a...
re with your experience at Eivan's! It was our pleasure to help bring your wedding vision to life and ensure every detail was captured beautifully. We're so glad our team was able to keep things smooth and stress-free for you, from the initial consultation to the big day itself.
Your kind words mean the world to us, and we would be honored to be a part of more special moments for your friends and family. Congratulations again!
Nadalia C
5.0
11/30/2023
My husband and I chose Eivan's after speaking with 3 other large vendors in the northwest suburbs. They were the easiest to communicate with, friendly yet professional at all time...
s. Prices were fair and many suitable packages for what we were looking for. Our photographer was also on time, easy to work with and professional as well. Highly recommend.
Response from Eivan's Photo & Video on 12/01/2023
Thank you for taking the time to review your experience with Eivan's, Nadalia! We are deli...
ghted you had an enjoyable experience with us and found our prices and packages to your liking. Our teams work hard to provide friendly and professional services at all times and we're so glad it was a great success for your special day. We appreciate your recommendation and hope that you have many amazing memories. Please reach out if there's anything else we can do for you in the future!
Todd F
5.0
11/23/2023
Their crew and staff are very polite, helpful and wonderful to work with. All are highly professional and skilled in their craft and area of expertise. They have my 2 thumbs up!
Response from Eivan's Photo & Video on 12/08/2023
Thank you for your wonderful review, Todd! We are so glad to hear that our staff were frie...
ndly and professional while working with you. Our team works hard to provide the best guidance to our customers, and we are proud that Kim was able to do that for you. We'll make sure your kind words are shared with her. We greatly appreciate your recommendation and look forward to continuing to be of service!
Jessica T
5.0
11/17/2023
Great company to work with. I had a great experience with my videographer and photographer. Just wish their turn around time was quicker. Otherwise, great experience!
Response from Eivan's Photo & Video on 11/17/2023
Thank you for taking the time to share your experience with us, Jessica! We're so pleased ...
to hear that your overall experience has been great, and we apologize that our turnaround time this time was a bit longer than anticipated. We welcome any constructive criticism from customers like yourself - it allows us to become better every day.
Thanks again for leaving such encouraging feedback. We look forward to continuing to deliver nothing but excellence in the future.
John B
5.0
11/16/2023
Absolutely loved our weddings photos and video. Highly recommend you won’t be disappointed!
We have so many pictures and they captured everything and beyond.
Response from Eivan's Photo & Video on 11/16/2023
Thank you so much for your positive feedback, John! We are delighted to know that you and ...
your partner were captivated by the photos and video we captured on your special day. That is the best reaction we could have hoped for! It has been an absolute pleasure to be a part of such an important celebration for you both. We hope that you enjoy the memories perpetually with these beautiful photos and video!
Hayley R
5.0
11/15/2023
I am so glad I chose Eivan's for our photo and video needs! My husband and I love the website all of our photos were uploaded to. Very user friendly and convenient for our family a...
nd friends too. When we 've had questions and concerns, Kim was on top of it with detailed knowledge and excellent customer service-very patient and accommodating! Couldn't have picked better people to work with.
Response from Eivan's Photo & Video on 11/15/2023
Thank you so much for the kind words, Hayley! We are thrilled you and your husband had suc...
h a positive experience with us.
We appreciate the feedback, At Eivan's we truly value each customer experience, so we are glad that it was an enjoyable experience from start to finish! Please don't hesitate to reach out should you need further assistance in the future.
Thanks again for choosing Eivan's!
Katie W
4.0
7/24/2022
Eivan's was the contractor we hired that found both our photographers and videographer for us! We are thrilled with how our pictures and videos turned out, and everyone was amazing...
to work with day-of. Only thing that was difficult was the planning beforehand, as you aren't able to communicate with your actual vendors until 30 days out, so it creates a bit of a time crunch. It's also a relatively long waiting period (90 days) before we get full access to our pictures without watermarks. Minor complaints, overall very happy!
Maggie H
3.0
6/08/2022
We used Eivan’s for our wedding videography. While our videographer was extremely friendly and highly experienced, the quality of our video did not come out entirely as I’d expecte...
d. The clarity and editing could’ve been slightly better. Although we are very happy to have the videos which definitely captured our day quite well, and they worked quickly to get the final product to us in just over 2 weeks!
Response from Eivan's Photo & Video on 06/14/2022
Thank you for choosing Eivan's for your wedding, Maggie. We're sorry to hear that the edit...
ing didn't meet your expectations. Your feedback has been passed along to our editing team and we will work on ensuring that all videos are edited to the highest standards.
If you have any further comments or suggestions, please don't hesitate to let us know.
Michaela S
5.0
1/24/2021
We had a great experience with Eivan's! With it being a package deal everything was made so easy, and we love the results. Our photographer Casey was wonderful, he listened to any ...
ideas we had and used every opportunity to get creative shots. The online gallery we have access to after the wedding has made it so easy to order photos and to share everything with friends and family. The customer service was also wonderful any time we had a question or concern.
Response from Eivan's Photo & Video on 01/25/2021
Good Afternoon Michaela and Ryan,
Congratulations on your marriage! "With it being a pack...
age deal everything was made so easy, and we love the results...The customer service was also wonderful any time we had a question or concern." Thank you both for taking the time out of your busy day to showcase your "great" Eivan's experience. Your appreciation for your Photographer, Casey, has been shared with our Events and Photo Departments: "...wonderful, he listened to any ideas we had and used every opportunity to get creative shots." We're thrilled that our Expressions Photo & Video Package was able to capture all your needs and wants. As this package, as well as any of our other packages we offer, are designed to provide you with superb services at an affordable price! With possibilities of upgrading and customizing to your wants and needs at a later date. Thank you both, Michaela and Ryan, for being the BEST part of Eivan's!
Sincerely,
Helen A.
Eivan's Photo & Video
Jake M
5.0
1/18/2021
Very professional service, with photographers that clearly care about getting the most from your big day.
Response from Eivan's Photo & Video on 01/18/2021
Greetings Paula and Jake,
Congratulations on your marriage! Thank you both for taking the...
time out of your busy day to showcase your Eivan's experience. We're thrilled that our Digital Express Photo Package was able to capture all your needs and wants. As this package, as well as any of our other packages we offer, are designed to provide you with superb services at an affordable price! With possibilities of upgrading and customizing to your wants and needs at a later date. Paula and Jake, thank you both, for being the BEST part of Eivan's!
Sincerely,
Helen A.
Eivan's Photo & Video
Brooke V
5.0
1/15/2021
I had an amazing experience with my wedding photos from Eivan’s Photo. They were very responsive to my emails and phone calls, especially with the pandemic that led to us changing ...
our wedding date. Our photographer Casey was amazing. He had such great ideas for photos to take and was so professional and kind. We took photos in multiple locations and the end results were fantastic
Response from Eivan's Photo & Video on 01/15/2021
Greetings Brooke and Brett,
Congratulations on your marriage! We appreciate you both for ...
taking the time to showcase your "amazing" Eivan's experience: "They were very responsive to my emails and phone calls, especially with the pandemic that led us changing our wedding date." Your appreciation for your "amazing" Photographer, Casey, has been shared with our Events and Photo Department as well: "He had such great ideas for photos to take and was so professional and kind." We're thrilled that our Digital Express Photo Package was able to capture all your needs and wants. As this package, as well as any of our other packages we offer, are designed to provide you with superb services at an affordable price! With possibilities of upgrading and customizing to your wants and needs at a later date. Thank you both, Brooke and Brett, for being the BEST part of Eivan's!
Sincerely,
Helen A.
Eivan's Photo & Video
Alex J
5.0
8/22/2020
Eivans went above and beyond our expectations. Both our photographer and videographer were nice, accommodating, and did amazing work. Eivans customer service was exceptional as wel...
l. Their emails are very detailed and give you all the information you need to know. Their phone customer service was quick and very helpful as well. The forms you complete after booking are detailed and allow you to help plan what pictures and video footage you want to ensure you get exactly that. We also felt their prices were very reasonable compared to separate or private owned cenders. We really enjoyed working with them and would highly recommend them to anyone else.
Response from Eivan's Photo & Video on 08/25/2020
Congratulations Alex and Thomas,
From all of us here at Eivan's, congratulations on your ...
marriage! Thank you both for taking the time out of your busy day to showcase your Eivan's experience: "...went above and beyond our expectations.... exceptional...We really enjoyed working with them and would highly recommend them to anyone else." We're thrilled that our Expressions Photo & Video Package (value of $1,999) was able to capture all your needs and wants. As this package, as well as any of our other packages we offer, are designed to provide you with superb services at an affordable price! With possibilities of upgrading and customizing to your wants and needs at a later date. Thank you both, Alex and Thomas, for being the BEST part of Eivan's!
Sincerely,
Helen A.
Eivan's Photo & Video
Kevin H
1.0
8/07/2020
Wedding had to be cancelled due to covid 19. Eivans is refusing to refund over $2,000 but they’ve given us a credit with their worthless site. Problem is, we’ll never need their se...
rvices again. They’ve also threatened us with a $500 “rebuttal fee” if we try to reverse the charges with our bank. I wish I would have researched before hiring them. Will be filing my complaint with the BBB, since we’ve paid them over $2,000 for nothing. I would not recommend this company.
Response from Eivan's Photo & Video on 08/10/2020
Greetings Kevin,
Our Management Team are still waiting to assist you regarding your new ...
event date. Please complete the paperwork that was sent to you so that we can assign you your new date.
All the best.
Rameka N
1.0
12/06/2019
DON'T DO IT!!!
I have never had such a bad experience that I have set time aside to post a bad review. To be clear this complaint is more on the company and less on the photograp...
her, though I am not 100% ecstatic about my pictures either.
My husband and I were married on July 28th, 2019. We were not able to even see our pictures until August 29th at which point they were, in my opinion, held hostage for another 90 days until November 29th. I then received an email on December 2nd saying that I had until December 8th (7 DAYS!!!) to download my pictures or they would be deleted and I would have to pay an additional fee to have them uploaded again. So, just to be clear, I was not able to access my pictures for FOUR MONTHS and the given 7 days to download them or pay a fee......
Not to mention that once I was able to view my pictures there were a nice chunk of pictures missing that I had to email and complain about in order for them to "re-process" my photos. They requested that I complete a survey in order to "Rush" the processing of my photos so that I could get them earlier, though I did not actually get them any earlier. I was honest on the survey and expressed my issues at which point I received an email that said I should call and schedule an appointment so that my concerns could be discussed. I think this is ridiculous. If they were truly interested in addressing concerns once I completed the survey I should have received a call or email from a real person and not an auto-bot telling me that I needed to call them and schedule an appointment to help them better their organization.
I realize that some of these things may have been in the contract, and that I maybe should have paid closer attention, but they could have also done a better job of disclosing this information and addressing concerns. I am definitely going to reach out to theknot.com as well and strongly suggest that they remove Eivans as a vendor.
Response from Eivan's Photo & Video on 12/07/2019
Greetings Rameka and Dawtanio,
Thank you for taking the time to provide us with your feed...
back. We regret to hear that your experience with us fell below your expectations. Here at Eivan's, we set high standards for ourselves and sincerely apologize to hear this standard was not met. Our goal is to provide all our clients with an excellent experience. I see that we've tried to reach out to you multiple times to offer you our assistance regarding your concerns. However, I still see that we have yet to receive any communication from you. If you would like my assistance regarding your concerns, please reach out to me at your earliest convenience, so that I may work with you in turning your opinion around and become one of our many happy clients: social.media@eivans.com
Megan K
1.0
1/09/2019
The sales people are pushy and will continue to hound you even after you say you aren't interested.
I originally reached out to Eivan's to find out more information about their p...
ackages. I spent some time comparing them to other photographers before deciding they did not offer the services I wanted. Unlike the other photographers , Eivan's continued to message me every 4 days, asking if I had come to a decision yet or sending out bland, generic emails that were less information about my date and style and more spam emails trying to talk up the company.
After messaging my assigned contact person and telling them to please stop messaging me, I am still getting emails from the company. I highly suggest creating a temporary email address to give Eivan's if you want to know peace.
Angela M
5.0
1/06/2018
A wonderful experience from both Ed and Saeide.
They were wonderful with dealing with the craziness that was our venue, my family, and the wedding day. From the preview photos I'v...
e received I'm completely in love,
The photos look gorgeous and they knew exactly what they needed to make the day look beautiful. Both were also quick to pick up on cute moments with our family (Little kids running around, anniversary dance, the snow photos.) that I didn't have to worry about getting the shots I needed or wanted. They did also take photos of my guest and if I wanted special photos they would do it with a smile.
I was so happy to share my day with both these amazing people.
Re L
5.0
3/15/2017
Great
Kiersten S
5.0
9/13/2016
I cannot express enough what a great job that eivans did. We had the photographer (dorin) go through mud to get the best shot. Seriously I cannot express how wonderful they were an...
d how much they worked for us and we're flexible with changes. Best company ever. Also very affordable.
Response from Eivan's Photo & Video on 10/01/2018
Kiersten, thank you for taking the time in writing this amazing review & for sharing your ...
experiences while working with our company! We take pride in giving outstanding services and are overjoyed to receive any compliments & appreciations toward that. Please always keep us in mind for any recommendations for you always have a friend here at Eivan's!
Jennifer L
5.0
9/13/2016
Eivans was the least expensive photo/video package we came across on the knot
Ashley B
5.0
9/09/2016
For going into my wedding day blind, by not previously meeting either my photographer or videographer I was very impressed by the services we received. Our photographer William was...
so great! He walked right into the salon in the morning and started to get to work without any hesitation what so ever. I got so many compliments from guests about his professionalism, and could not have asked for a better person to take ideas from just about everyone in the bridal party as calmly as he did. Overall I am very pleased with the service we were provided with!
Response from Eivan's Photo & Video on 10/01/2018
We cannot thank you enough for this incredible 5-star review, Ashley! Our dedicated staff,...
including Will, will be pleased to learn of your high praise & satisfaction with our services provided. Please do keep us in mind for recommendations for you always have a friend here at Eivan's!
Hayley E
5.0
8/25/2016
Mitchell and Galen were our videographer/photography team. I was pretty nervous because they did not know each other and it was our videographers first event with the company. Howe...
ver, I immediately became relaxed after the first time I spoke with our photographer, Galen. We instantly connected while discussing the tone/setting of my wedding. He spent a lot of time truly getting to know our story. The next day, I talked to our videographer, Mitchell. He blew me away when explaining the process (videography was new to me) and going over what the most important moments/aspects were to my us and our families. Our wedding ceremony was very intimate and Galen and Mitchell did everything they could do to make sure they captured those moments. Almost 3 months later and our wedding guests are still talking about how great they were. While taking pictures, we noticed our photographer was wearing an ice pack on his back while he was laying on the floor to get the shot I wanted. After a lot of prodding from a group of women, he finally told us he had hurt his back just days before. Not once did he grimace, complain or hold back on the shots he was getting - for 10 hours. We are so thankful we got this team and for their friendship that day. Our videographer actually handed me a kleenex because he thought I was crying. Couldn't have asked for a better day!
Response from Eivan's Photo & Video on 10/02/2018
Hayley, thank you for taking the time in letting us know about your photographer & videogr...
apher experience with Galen and Mitchell! They are glad you found their services very accommodating & in trusting them to capture one of the most important days of your life. We appreciate your gratification and always know you have a friend at Eivan's!
Almina Z
5.0
8/09/2016
Eivan's made my husband's and I wedding day unbelievably special. The photographer and videographer we're amazing! They were definitely fun to work with! Our pictures and video tur...
ned out amazing, and I would choose them again in a heartbeat. I felt comfortable with what they were doing, and trusted them fully. They made my pictures look beautiful. I am speechless with the way they did everything. Also, reaching them is never a problem and if you leave a message they do return your call their customer service is excellent. I will never forget my wedding day and thanks to Eivan's for giving us a wonderful experience. They are fun to work with!!! Whichever photographer you get and videographer you sure won't be disappointed you will be satisfied!!! Thank You Eivan's for everything!!! They gave my husband and I exceptional service!! :)
Response from Eivan's Photo & Video on 10/02/2018
Almina, thank you so much for choosing Eivan's & letting us provide many memories along th...
e way! We take pride in giving outstanding services for all of our dedicated staff will be pleased to learn of your high praise throughout your experience with us. You're very welcome and thank you for being the BEST part of Eivan's!
Charisse T
5.0
8/08/2016
We booked Eivans last year for our July 9th wedding and couldn't be more pleased with the services that we received. From the initial phone call to finally getting our pictures, th...
ey were always professional with our interactions and answering the multiple questions that I had. After we booked with them, they sent us a timeline of when we should be expecting certain things, and I was so excited when we finally got connected with our photographer and videographer a few weeks before the wedding day. I would certainly recommend them to anyone looking for a quality photographer/videographer!
Response from Eivan's Photo & Video on 10/01/2018
From day 1 it has been such a pleasure working with you, Charisse! Our dedicated staff wil...
l be pleased to learn of your high praise and satisfaction with the services provided. Please do keep us in mind for any recommendations for you always have a friend at Eivan's!
Anonymous
5.0
8/08/2016
My husband and I were fortunate enough to work with Eivan's Photo & Video Inc. for our special day last month. It was really easy to communicate with Sam and he made sure he was al...
ways there if we had any questions or concern. Our wedding package included 10 hours of photography, but we realize a week before the wedding that we needed an additional 2.5 hours. Eivan's made it super easy for us to add the additional hours, hassle-free.
Our photographer Marina was a sweetheart! She communicated with us through email a month prior to our wedding day. I loved the fact that she asked us to send any wedding photo ideas that we liked so she can incorporate it into our photoshoot during our wedding day. She was very prompt and easy to work with, which made it easier to get through our hectic 12 hour wedding day.
I would recommend Eivan's to anyone out there who's looking for great service along with value and professionalism! Thank you Eivan's for capturing our special day, all 1k of them!
Response from Eivan's Photo & Video on 10/01/2018
Everything happens for a reason, right? Vivian, we feel fortunate in working with you & wa...
nt to thank you for this amazing 5-star review! Marina has said nothing but great things about your wedding day & had the pleasure of sharing lifetime memories with you & everyone else. We appreciate your gratification and always remember you have a friend at Eivan's!
Christina V
5.0
8/03/2016
I was hesitant at first since Eivans provided such a good deal. I sent emails, triple checked the contract to make sure there were no strings attached. Again, I was super skeptical...
. Overall the customer service was phenomenal, the photographer and videographer were excellent. Not only were the photographer and videographer great but they were cool as all get out. I liked their personality and quality of the images. It really did exceed our expectations.
Response from Eivan's Photo & Video on 10/02/2018
Christina, thank you for always trusting us in making your photography experience one to n...
ever forget! We appreciate your honest review and are pleased to see we have made your experience nothing but satisfying. Our company values to put client satisfaction as the top priority & when hearing we have fulfilled that it helps us grow even more better together! Please always keep us in mind for recommendations for you always have a friend at Eivan's!
Kate B
5.0
8/03/2016
Sam was fantastic!!! He captured all the moments we wanted without being intrusive!!! Eivan's was such as easy company to work with too. Highly recommend!
Response from Eivan's Photo & Video on 10/02/2018
Kate, we appreciate your FANTASTIC feedback very much! We are so pleased to see your satis...
faction in working with our company. Thank you for being the best part of Eivan's!
Todd W
5.0
7/27/2016
I did not think this quality of photography / videography existed for this price. Eivan’s blew us away with how professional they were to work with, and the quality of their work i...
s unmatchable. We used Eivans to coordinate a photographer / videographer for our wedding in Austin in June. We got matched with Sandor G and John A. They were fantastic! They were so polite to all of our guests, and got amazing shots. We really feel very blessed that we were able to get these guys at such an AMAZING price! All of my friends could not believe that there was a service out there like this, and when I tell my friends that are getting married they are so thankful. They are so easy to work with too. They always emailed back right away, or were able to answer the phone. They made photography stress free and easy, and even thought of things that I had not. If you are looking for a photographer or videographer for any service you hit the jack pot! I look forward to using them again! Thank you for everything Eivans. ☺
Response from Eivan's Photo & Video on 10/02/2018
Todd, we're thrilled that you are satisfied with the services we have provided for you! We...
work our hardest to prepare couples for their big day and are always pleased to hear when we have fulfilled that. Thank YOU for being the best part of Eivan's!
Joann C
5.0
7/20/2016
The team at Eivan's was very helpful when we were choosing the photo package we wanted. Never did we feel pressured to add on anything we didn't want. On our wedding day, our pho...
tographer, Jeff was a pleasure to work with. He was on time, flexible, and friendly. We have already recommended Eivan's to other friends who are starting to plan their big days!
Response from Eivan's Photo & Video on 10/02/2018
Joann, we are grateful you have taken the time to leave us this fantastic 5-star review! W...
e work our hardest to prepare couples for their big day and are always pleased to hear when we have fulfilled that. We appreciate your gratification and please do keep us in mind for recommendations for you always have a friend at Eivan's!
Raquel H
5.0
7/18/2016
I called to schedule an over the phone consultation to my surprise when the day came for my consultation I did not receive no phone call at my scheduled time. I waited an hour more...
with my daughter and her fiancé for the call and still no call. I sent them an email informing them how upset and unprofessional it was and that I was disappointed. I thought that they would read my email and maybe I would get a response back but wasn't expecting it. Monday morning came and I received a phone call from the district manager apologizing and informing me that there was a glitch in the system and if I would allow him to go fix it for me and my daughter. I thought what do I have to lose I can always say no and not sign a contract with them. We went onsite this time for the consultation because I was not taking any chances for another glitch. So we get there and we were greeted very nicely then we were taken to a room for the consultation and to our surprise it was the manager he was going to conduct the consultation. I was happily surprised he again apologize and showed us the packages and because of the glitch we had happen he made sure he took care of it and made the package really sweet. He did not have to add all the extra stuff he did but because he was sorry and wanted to make sure we knew that he valued our business he made sure my daughters wedding package had everything she wanted. He was awesome I would highly recommend them because even if they mess up the accept it and fix it. Love them and will use them again.
Response from Eivan's Photo & Video on 10/02/2018
Raquel, thank you for taking the time to share your personal experiences working with Eiva...
n's! We appreciate your full & honest review even though it may have been rocky at first. We are so glad we were able to surprise you & value your business very much. It was a pleasure to meet with you & your daughter and thank you for recommending us! Please let us know if we can do anything else for you and thank you for being the BEST part of Eivan's!
Marissa T
5.0
7/18/2016
I was beyond excited to find this company!! So many services were outside our budget and I was nervous that I would have to sacrifice quality and professionalism but with Eivan's, ...
NOT AT ALL! There multiple package options really allowed for us to customize everything we wanted/needed for our big day! Eivan's was able to match my husband's and I's styles and photo needs to a PERFECT photographer that worked extremely well with my family and bridal party. The quality of our pictures are beyond words and are just simply amazing. I am so happy to have found/used Eivan's services for my wedding and can't wait to have these memories for a lifetime!!
Response from Eivan's Photo & Video on 10/02/2018
We are extremely EXCITED to see this 5-star review you have left for us, Marissa! We are p...
leased to see your satisfaction for it gives us all tremendous encouragement to continue working hard. All of us here want to thank you for being such a delight to work with & always remember you have a friend at Eivan's!
Anonymous
5.0
7/15/2016
From beginning to end, our experience with Eivan's was first rate. We were looking for wedding photography over the course of our big day and Eivan's delivered. Our sales represe...
ntative, Dughan, was highly responsive to every question we had, took us through our entire contract in great detail and was attentive to our needs at every step. Our photographers, Artur and Nick and videographer, Max were tremendous. They were professional, yet relaxed and very pleasant, and fit in with our guests extremely well. They took well over 2,000 photos and hours and hours of video! We could not have asked for any better than this team. I highly recommend Eivan's.
Response from Eivan's Photo & Video on 10/02/2018
We take pride in giving outstanding service to every client & are very overjoyed in receiv...
ing your appreciation, Michael! Our dedicated staff, including Arthur, Nick, and Max, will be pleased to learn of your high praise and satisfaction with our services provided. Thank you for any and all recommendations. Always remember you have a friend here at Eivan's!
Katy L
5.0
7/13/2016
All I can say is wow! We hired Eivan's for our wedding day and I have to say it was the absolute best decision and right choice! The price was very fair and the employee who booked...
us was very flexible and willing to help us out in any way possible. Our photographer, Tom Widmar, was absolutely AMAZING! He was very prompt in responding to emails, he communicated well with me, he was on time and ready, he stayed busy the entire time taking thousands of pictures, he was patient with me when I was overwhelmed, he was kind, and most of all he shot BEAUTIFUL work. I would do business with both Eivan's and Tom as well. Thanks for having such an important part in my special day!
Response from Eivan's Photo & Video on 10/02/2018
Wow, Katy! I don't know how we can ever thank you enough for this amazing review! Our dedi...
cated staff, including Tom, are glad you found our services very accommodating & for always trusting us to capture one of the most important days of your life. We appreciate any and all recommendations and thank you for being the BEST part of Eivan's!
Amanda I
5.0
7/10/2016
Our Wedding was June 12th 2016 at the Abbey Resort in Fontana, WI. The venue was beautiful, and our photographer, Mike, knew exactly how to capture our perfect day. He had structu...
re, which I appreciated. It was very clear that he knew exactly what to do to get great photos. I felt he, and Brandon (our videographer), were very flexible and professional. Not to mention, they were extremely kind and outgoing. When we received our photo gallery, we were over-the-top excited and happy. Mike truly caught the essense of our big day. My suggestion to you brides and grooms- do not get the lowest package. It was impossible for us to choose only 30 photos- we called for an upgrade right away. Definitely get the package with the rights to all the photos because they do such a wonderful job capturing all the special moments :) When doing my upgade, Sam was also extremely helpful in making sure I could get
exactly what I needed. We highly suggest Eivan's!
Response from Eivan's Photo & Video on 10/02/2018
Thank you for taking the chance in letting us capture your special day & being able to pro...
vide many memories along the way, Amanda! Our dedicated staff, including Mike, Brandon, and Sam, will be pleased to learn of your satisfaction and experiences in working with our company. All of us want to thank you for being such a delight to work with and for being the BEST part of Eivan's!
Anonymous
5.0
6/17/2016
Eivans did such a wonderful job the day of our wedding on May 28, 2016. The entire staff was polite and respectful and they showed up on time to each location the day of our weddi...
ng. I would recommend Eivans to all of my family and friends looking to hire a a photography company.
Response from Eivan's Photo & Video on 10/02/2018
Knottie1466191934, we take pride in giving outstanding services & are very overjoyed in re...
ceiving your appreciation! Please do keep us in mind for any recommendations for you always have a friend at Eivan's!
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