I will highly recommended Eivan:s to friends and family. Very professional and helpful.
Reviewed On 4/11/2023 by Rosa W
Eivan's Photo was definitely the correct choice for our wedding videography and photography. The experience was seemless from start to finish. The payment options offered made this process a non stresser. The professionalism of the representa...
tives was exceptional. The photographer and videographer went above and beyond to ensure our event was a success. We highly recommend Eivan's Photo.
Reviewed On 4/05/2023 by Kristen W
Eivan’s was so great to work with, they helped us with everything we needed and more! Dwayne was our photographer and he was amazing! He was very professional and did everything he could to make our day special, we highly recommend using him!
Reviewed On 4/03/2023 by Amanda W
Really great service! I would highly recommend Eivan's Photo Inc
Reviewed On 9/19/2022 by Carly D
Be advised that they make you wait months after your wedding for your pictures… which you have to buy in the meantime until your gallery expires. They were very hard to contact and did not respond quickly when emailed which wasn’t the case befo...
re we paid them…
Reviewed On 4/03/2022 by Niveen J
Reviewed On 3/28/2022 by Frank B
Our experience with Eivans was that they lacked basic communication and customer service skills, and have many hidden items in their policy including fees. We thought we’d be getting local photographers and then ended up having to pay $500 in t...
ravel reimbursement on top of our prepaid for package. You will think you’re getting a great deal and then end up waiting for months to get your photos back. Once you get them back they’ll be watermarked and you’ll have to wait almost 6 months to get a simple link to download them without watermarks as they want to sell you overpriced prints. Or you can download them “rushed” for about $2k extra!!! After the waiting period (Which they never reached out until I reached out first) you’ve got 7 days to download them watermark free (though the policy says 14) otherwise you have to pay over $700 to unlock them because they’re “archived”. In terms of the actual photography they are contractors so don’t actually work for Eivans and your experience will vary. We didn’t know if we would have a photographer show up or not until 7pm the night before our wedding since no one ever reached out and we kept getting a full mailbox. Overall negative experience for us.
These positive reviews you are seeing are likely prior to dealing with what we and many others appear to have endured after they had our money and took the pictures.
Reviewed On 3/24/2022 by Monique J
Monique J. I had a great experience with Eivans Photo and Video for my wedding in February. They were very helpful with every single detail from when and where pictures were taken to to when and the best places to film.
They were very profess...
ional and willing to work with me regarding payments, and how the pictures and turned out. They were so gracious to give us a free 16x20 painting.
Reviewed On 3/22/2022 by JANET N
Peter Luong, was our photographer for wedding. He was on time and got every picture I could think of and some I didn’t. The customer service I received through the whole process was amazing. They contacted me and kept me informed throughout the...
whole process. They were able to accommodate our wedding even with a shorter than normal time for additional cost. The cost for the package we purchased was below my budget and gave me everything I wanted!! Awesome company, will definitely be using them again should I have a need to for my kids and passing their name around.
Reviewed On 3/21/2022 by Dominique T
My photographer was super nice! The customer service team was super nice assisting me in getting my pictures quick!
Reviewed On 3/16/2022 by Petra M
Eivans is really a great price for the services they offer. They gave us a list of people we could choose with their portfolios really allowing us to choose what we liked best. The Photographer Larry and Videographer Alex were wonderful to work...
with. They both reached out prior to address any concerns we had, get our wants and really paid attention to everything we asked for. They were both very friendly and easy to work with. We would definitely book again in a heartbeat.
Reviewed On 12/03/2020 by Kyndra G
They were fantastic and very professional. They made sure everything was to our liking. Their customer service was amazing in all departments. I can't thank them enough for all they did to capture our wedding.
Reviewed On 10/08/2020 by Corissa M
After cancelling our first wedding and May and totally changing our wedding, we needed to find a photographer in the Cleveland area. After a lot of research, we decided to talk with Eivan's. They had a customer service team reach out and answer...
all of our questions. They were in our budget and we got to pick our photographer so we booked. The day of the wedding, Al was on time and started working immediately. He got to enjoy the silliness of my family and we enjoyed having him there. He understood that my husband and I do not take a lot of pictures and made us feel comfortable. We absolutely love our pictures and think they capture "us." The editing is stunning! Would absolutely recommend.
Reviewed On 9/16/2020 by Shannon C
After speaking with other photographers in my area, I was elated to find Eivan's to photograph and video our wedding. From the beginning, they were extremely professional. After listening to what we wanted and went over our budget, they not onl...
y offered us four different packages, but also took the time to explain the differences to us so that we could choose the best package for us. Shortly after choosing them, the COVID quarantine happened and we were left wondering if our August wedding was even going to be able to happen. Keeping it professional as always, Eivan's stayed available and quickly responsive with any questions I had as well as them reaching out to us throughout, to keep us apprised of what to expect. Leading up to the wedding both our photographer and videographer reached out to introduce themselves and once again listen to what we wanted. With the quarantine, a lot of our original plans were changed and all parties were extremely accommodating and understanding. Day of, they were extremely punctual and did a fabulous job. With all of their equipment, they were both able to capture our day and almost appeared invisible. We were both very impressed at their level of professionalism and ability to stealthily capture our day. We received our video and photos and knew we had made the right choice. The portraits are amazing and the candid shots we wanted are well beyond our expectations. We couldn't be happier and would highly recommend Eivan's. The price, the value, the level of professionalism, and the overall quality will exceed all of your expectations.
Reviewed On 8/11/2020 by Caitlin F
Eivan's does a wonderful job for weddings. My husband and I purchased a package from them for our wedding in Cleveland, OH and it was a great experience from start to finish! The customer service representatives were very quick to answer questi...
ons. The company was very accommodating as we needed to postpone our date by a few months due to the pandemic. Our photographer, Ray, was very kind, professional and talented. He was flexible to our requests and the pictures turned out beautifully. Our gallery was posted within just a few weeks after our wedding. Eivan's is helpful before, during, and after the wedding. We highly recommend using Eivan's for wedding photography!
Reviewed On 7/15/2020 by Krystal J
This is a great company! From the moment that we picked EIVANS, we knew they were the one. They were very polite and professional, I have absolutely no complaints. We got an AMAZING deal! All of our questions were answered and there were absolu...
tely no delays on communication. When the pandemic occurred and we were all worried about our vendors, EIVANS understood and took the initiative to reach out to us and see how they could be of assistance, they even offered us a better deal! I was comforted knowing that they had the photo thing under control! Our photographer Curtis was amazing! He arrived on time and was very kind, he was smooth we honestly forgot he was there! He took pics of everything that we desired and blended in with the family. He even was open to suggestions! I definitely feel like we got our money’s worth and I am glad that we chose this company. Two thumbs up for EIVANS!
Reviewed On 11/15/2019 by Iris L
I would NOT recommend Eivans to our family and friends. We understand that not every picture will turn out great, however we came across several issues that should have been addressed during the wedding photo shoot by the photographer:
pictures had issues with lighting...flash washing out the picture, too much sunlight, shadows and sun spots on peoples' faces
2. Reflections of the flash and photographer caught in several pictures
3. Little consideration for background of pictures - almost all group family pictures had a large part of the asphalt parking lot in them
4. Many pictures taken from same angle capturing unflattering backgrounds (i.e. cake cutting pictures with background of DJ/bar...why not the other side where the cake flowers could have been shown with our sweet heart table in the background?) Pictures of the ceremony were all taken at the same angle...most pictures you cannot fully see the groom's face.
Furthermore, there were NO pictures from our grand entrance and hardly any bride/groom pictures during the recessional.
Most of these issues cannot be corrected after the fact. We will have to manage with what we have in terms of putting together the "perfect" wedding album. Overall, we are very dissatisfied with the photographs, they don't have the professional quality to them that we were expecting from a highly rated company like Eivans.
Reviewed On 9/24/2019 by Lamaya D
the photographer was very outgoing, fun and easy to communicate with while staying very professional. He has a great uplifting and contagious personality!
Reviewed On 3/16/2019 by Laura B
Eivans did my wedding and I think the video guy and photo girl did a great job they were very nice. I love my picture and videos. Sam and Manuel where very helpful in with my process it was rocky at first, but they were very professional and go...
t me to the finish line. I want to say Thank You.
Reviewed On 2/05/2019 by Juliannah C
Well, I scheduled a consultation call through their website. The call time came and went and I never heard from them. I tried to call them and got a voicemail, left a message with my number and one week later STILL haven't heard back. Guess I w...
ill be taking my business elsewhere.
Reviewed On 1/07/2019 by Carly G
Such a poor decision to book them for our wedding. The photographer didn't even get a picture of just the two of us on the alter after the ceremony. We didn't get any of the pictures I wanted and will never be able to replay that day again. Ver...
y Very disappointed in the quality of both video and photography. DO NOT fall for their prices. You get what you pay for.
Reviewed On 10/24/2017 by Pam H
I have become a victim of Eivan's Photography's deceptive ways. I have been battling this company for 2 years for them to return my $1900 in which the owner, Sam Jalouga said he would. First off, you have to give them a $250 deposit then they ...
email you a 10 page contract (that's right, 10 PAGES!) My daughter was pressured by them to sign and return the contract within 24 hours or risk losing the price quoted. My daughter signed the contract with them in Jan 2015, (big mistake!) and I was the one who paid the deposit and the remaining balance of $1650 which had to be paid in full by mid March of 2015 per the contract for her Oct 2015 wedding.
From day one, my daughter was under the impression from them (phone calls that took place Jan 2015 and advertising on their Facebook page) that she would get to choose the actually photographer that she wanted to photograph her wedding. This is what she was told and what they advertised on their Facebook page.
On Aug 14, 2015 my daughter received an email from Eivan's saying that they had assigned a photographer to her. She looked at this photographer's work and this was not what she wanted for her wedding photos. (Remember, they advertise that you can hand pick your photographer.) Several emails were exchanged between my daughter and Eivan's/ Sam Jalouga. Many of the emails were CC to their "legal" department. (Yes, they claim to have their own "legal" department! Do they have that many dissatisfied customers?) But they refused to let her choose the photographer that she wanted. When my daughter pointed out to Mr. Jalouga that he advertises " you can hand pick your own photographer..." , someone changed Eivan's Facebook page to read " you can handpick your photographer style".... Mr. Jalouga then told my daughter that she could cancel her contract for a full refund. Ok, great! My daughter cancels with them and no services or photography was ever provided by Eivan's. At least they are owning up to their false advertising that lured her in and they are offering to make it right by refunding my $1900. Wrong! To this day, Sam Jalouga has refused to refund my money and I seriously doubt that he ever intended to. There is no customer service with this company and I hope you never have to deal with all of the stress that Eivan's has put me through the past 2 years! Hopefully, I can save some of you from making the same big mistake my daughter did when she decided to go with this company!
If Eivan's ever does the right thing and refunds my $1900 like Mr. Jalouga said he would, I will update this post to let you know!
Please take the time to read the other reviews posted here of other people's bad experiences with this company. Feel free to email me if you would like a copy of the 10 page contract (you'll be shocked at what's in it) or if you have any questions. Your wedding photos are your memories that will last a life time so please get suggestions from your friends and make sure that you get to meet the actual photographer well in advance and see their work before you sign a contract!
(I had to be the one to write this review because in the contract that my daughter signed it states that if you leave Eivan's Photography any negative feedback on any social media that they will charge you $250 per day or even possible sue you.)
Reviewed On 9/13/2016 by Kiersten S
I cannot express enough what a great job that eivans did. We had the photographer (dorin) go through mud to get the best shot. Seriously I cannot express how wonderful they were and how much they worked for us and we're flexible with changes. B...
est company ever. Also very affordable.
Reviewed On 9/13/2016 by Jennifer L
Eivans was the least expensive photo/video package we came across on the knot
Reviewed On 9/09/2016 by Ashley B
For going into my wedding day blind, by not previously meeting either my photographer or videographer I was very impressed by the services we received. Our photographer William was so great! He walked right into the salon in the morning and sta...
rted to get to work without any hesitation what so ever. I got so many compliments from guests about his professionalism, and could not have asked for a better person to take ideas from just about everyone in the bridal party as calmly as he did. Overall I am very pleased with the service we were provided with!
Reviewed On 8/25/2016 by Hayley E
Mitchell and Galen were our videographer/photography team. I was pretty nervous because they did not know each other and it was our videographers first event with the company. However, I immediately became relaxed after the first time I spoke w...
ith our photographer, Galen. We instantly connected while discussing the tone/setting of my wedding. He spent a lot of time truly getting to know our story. The next day, I talked to our videographer, Mitchell. He blew me away when explaining the process (videography was new to me) and going over what the most important moments/aspects were to my us and our families. Our wedding ceremony was very intimate and Galen and Mitchell did everything they could do to make sure they captured those moments. Almost 3 months later and our wedding guests are still talking about how great they were. While taking pictures, we noticed our photographer was wearing an ice pack on his back while he was laying on the floor to get the shot I wanted. After a lot of prodding from a group of women, he finally told us he had hurt his back just days before. Not once did he grimace, complain or hold back on the shots he was getting - for 10 hours. We are so thankful we got this team and for their friendship that day. Our videographer actually handed me a kleenex because he thought I was crying. Couldn't have asked for a better day!
Reviewed On 8/09/2016 by Almina Z
Eivan's made my husband's and I wedding day unbelievably special. The photographer and videographer we're amazing! They were definitely fun to work with! Our pictures and video turned out amazing, and I would choose them again in a heartbeat. I...
felt comfortable with what they were doing, and trusted them fully. They made my pictures look beautiful. I am speechless with the way they did everything. Also, reaching them is never a problem and if you leave a message they do return your call their customer service is excellent. I will never forget my wedding day and thanks to Eivan's for giving us a wonderful experience. They are fun to work with!!! Whichever photographer you get and videographer you sure won't be disappointed you will be satisfied!!! Thank You Eivan's for everything!!! They gave my husband and I exceptional service!! :)
Reviewed On 8/08/2016 by Charisse T
We booked Eivans last year for our July 9th wedding and couldn't be more pleased with the services that we received. From the initial phone call to finally getting our pictures, they were always professional with our interactions and answering ...
the multiple questions that I had. After we booked with them, they sent us a timeline of when we should be expecting certain things, and I was so excited when we finally got connected with our photographer and videographer a few weeks before the wedding day. I would certainly recommend them to anyone looking for a quality photographer/videographer!
Reviewed On 8/08/2016 by Knottie1470694603
My husband and I were fortunate enough to work with Eivan's Photo & Video Inc. for our special day last month. It was really easy to communicate with Sam and he made sure he was always there if we had any questions or concern. Our wedding packa...
ge included 10 hours of photography, but we realize a week before the wedding that we needed an additional 2.5 hours. Eivan's made it super easy for us to add the additional hours, hassle-free.
Our photographer Marina was a sweetheart! She communicated with us through email a month prior to our wedding day. I loved the fact that she asked us to send any wedding photo ideas that we liked so she can incorporate it into our photoshoot during our wedding day. She was very prompt and easy to work with, which made it easier to get through our hectic 12 hour wedding day.
I would recommend Eivan's to anyone out there who's looking for great service along with value and professionalism! Thank you Eivan's for capturing our special day, all 1k of them!
Reviewed On 8/03/2016 by Christina V
I was hesitant at first since Eivans provided such a good deal. I sent emails, triple checked the contract to make sure there were no strings attached. Again, I was super skeptical. Overall the customer service was phenomenal, the photographer ...
and videographer were excellent. Not only were the photographer and videographer great but they were cool as all get out. I liked their personality and quality of the images. It really did exceed our expectations.
Reviewed On 8/03/2016 by Kate B
Sam was fantastic!!! He captured all the moments we wanted without being intrusive!!! Eivan's was such as easy company to work with too. Highly recommend!
Reviewed On 7/28/2016 by Kayla L
I did not end up booking with Eivan's, but I had poor customer service which stopped me before I could even reach my consultation in person. I opted for a phone consultation before making the drive to their nearest location and the representati...
ve was poor, to say the least. He rushed me off of the phone and with every question I asked he simply told me to look on the website, which for the record I had many times and was where I got my questions from. Again, I cannot speak for their work as I did not book, but their customer service poor.
Reviewed On 7/27/2016 by Todd W
I did not think this quality of photography / videography existed for this price. Eivan’s blew us away with how professional they were to work with, and the quality of their work is unmatchable. We used Eivans to coordinate a photographer / vid...
eographer for our wedding in Austin in June. We got matched with Sandor G and John A. They were fantastic! They were so polite to all of our guests, and got amazing shots. We really feel very blessed that we were able to get these guys at such an AMAZING price! All of my friends could not believe that there was a service out there like this, and when I tell my friends that are getting married they are so thankful. They are so easy to work with too. They always emailed back right away, or were able to answer the phone. They made photography stress free and easy, and even thought of things that I had not. If you are looking for a photographer or videographer for any service you hit the jack pot! I look forward to using them again! Thank you for everything Eivans. ☺
Reviewed On 7/20/2016 by Joann C
The team at Eivan's was very helpful when we were choosing the photo package we wanted. Never did we feel pressured to add on anything we didn't want. On our wedding day, our photographer, Jeff was a pleasure to work with. He was on time, fl...
exible, and friendly. We have already recommended Eivan's to other friends who are starting to plan their big days!
Reviewed On 7/18/2016 by Raquel H
I called to schedule an over the phone consultation to my surprise when the day came for my consultation I did not receive no phone call at my scheduled time. I waited an hour more with my daughter and her fiancé for the call and still no call....
I sent them an email informing them how upset and unprofessional it was and that I was disappointed. I thought that they would read my email and maybe I would get a response back but wasn't expecting it. Monday morning came and I received a phone call from the district manager apologizing and informing me that there was a glitch in the system and if I would allow him to go fix it for me and my daughter. I thought what do I have to lose I can always say no and not sign a contract with them. We went onsite this time for the consultation because I was not taking any chances for another glitch. So we get there and we were greeted very nicely then we were taken to a room for the consultation and to our surprise it was the manager he was going to conduct the consultation. I was happily surprised he again apologize and showed us the packages and because of the glitch we had happen he made sure he took care of it and made the package really sweet. He did not have to add all the extra stuff he did but because he was sorry and wanted to make sure we knew that he valued our business he made sure my daughters wedding package had everything she wanted. He was awesome I would highly recommend them because even if they mess up the accept it and fix it. Love them and will use them again.
Reviewed On 7/18/2016 by Marissa T
I was beyond excited to find this company!! So many services were outside our budget and I was nervous that I would have to sacrifice quality and professionalism but with Eivan's, NOT AT ALL! There multiple package options really allowed for us...
to customize everything we wanted/needed for our big day! Eivan's was able to match my husband's and I's styles and photo needs to a PERFECT photographer that worked extremely well with my family and bridal party. The quality of our pictures are beyond words and are just simply amazing. I am so happy to have found/used Eivan's services for my wedding and can't wait to have these memories for a lifetime!!
Reviewed On 7/15/2016 by Knottie1468608225
From beginning to end, our experience with Eivan's was first rate. We were looking for wedding photography over the course of our big day and Eivan's delivered. Our sales representative, Dughan, was highly responsive to every question we had,...
took us through our entire contract in great detail and was attentive to our needs at every step. Our photographers, Artur and Nick and videographer, Max were tremendous. They were professional, yet relaxed and very pleasant, and fit in with our guests extremely well. They took well over 2,000 photos and hours and hours of video! We could not have asked for any better than this team. I highly recommend Eivan's.
Reviewed On 7/13/2016 by Katy L
All I can say is wow! We hired Eivan's for our wedding day and I have to say it was the absolute best decision and right choice! The price was very fair and the employee who booked us was very flexible and willing to help us out in any way poss...
ible. Our photographer, Tom Widmar, was absolutely AMAZING! He was very prompt in responding to emails, he communicated well with me, he was on time and ready, he stayed busy the entire time taking thousands of pictures, he was patient with me when I was overwhelmed, he was kind, and most of all he shot BEAUTIFUL work. I would do business with both Eivan's and Tom as well. Thanks for having such an important part in my special day!
Reviewed On 7/10/2016 by Amanda I
Our Wedding was June 12th 2016 at the Abbey Resort in Fontana, WI. The venue was beautiful, and our photographer, Mike, knew exactly how to capture our perfect day. He had structure, which I appreciated. It was very clear that he knew exactly ...
what to do to get great photos. I felt he, and Brandon (our videographer), were very flexible and professional. Not to mention, they were extremely kind and outgoing. When we received our photo gallery, we were over-the-top excited and happy. Mike truly caught the essense of our big day. My suggestion to you brides and grooms- do not get the lowest package. It was impossible for us to choose only 30 photos- we called for an upgrade right away. Definitely get the package with the rights to all the photos because they do such a wonderful job capturing all the special moments :) When doing my upgade, Sam was also extremely helpful in making sure I could get
exactly what I needed. We highly suggest Eivan's!
Reviewed On 6/17/2016 by Knottie1466191934
Eivans did such a wonderful job the day of our wedding on May 28, 2016. The entire staff was polite and respectful and they showed up on time to each location the day of our wedding. I would recommend Eivans to all of my family and friends lo...
oking to hire a a photography company.
Reviewed On 5/31/2016 by Celina G
My husband and I were married on 12/12/15 and we were very grateful to have Eivan's photography and videography capture our special day. We worked with Mike and Shannon and they were a pleasure to work with. They captured moments that I would...
n't have otherwise seen which made me very happy. They were very professional and prompt and worked well with my large bridal party. The price for what you get is amazing and Eivan's was always quick to answer questions throughout the planning process.
Reviewed On 5/20/2016 by Karlie L
So professional and creative! Started a head of schedule and continued throughout the day! Flexible with some new ideas we had. Took tons of pictures and kept things fresh and fun!
Reviewed On 5/20/2016 by Emma O
The value and the professionalism of the photographers and videographers is incredible. Highly recommend!
Reviewed On 5/11/2016 by Kathryn B
Both the photographer and videographer did a great job! The package deal offered was an amazing value!!
Reviewed On 5/11/2016 by Celia S
I got married September 28, 2013! Not sure why it took me this long to write a review. But here it goes:
I love pictures, I think they are one of the most important aspects of any celebration. A picture can take you back in time and allow you ...
to remember that day like it was yesterday. For that reason I was looking for a company that took their job seriously and was affordable.
I came across Eivans while searching on this website www.theknot.com and gave it a shot. I saw the price and thought it was too good to be true. We scheduled a consultation and got lucky to have Steve as the consultant and as our photographer. He was awesome, so easy to work with and went along with anything I asked of him. He was so helpful and friendly. He was yes to make sure the day went smoothly. They prices were reasonable, compared to other companies. I felt that we got a lot for our money. The one thing I wish I would had done however was buy the copy rights to the pictures before the wedding. As they become extremely expensive after the wedding.
After almost three years I called Evian's to see if the price for the pictures' copy rights had gone down, unfortunately it was the same price. I asked my husband if the pictures were worth it, which to be honest they are, but the price was out of our budget. I called again and asked if something could be done, they were able to bring the price down to something more comfortable. Though ideally it's not what I wanted to pay, I'm thankful they worked with me and lowered the price.
I went ahead and bought the copyrights to my pictures and I don't regret it one bit! I do love the pictures and the work that Steve did! I know I will have these memories to cherish for years to come!
I recommend Evian's Photography in a heartbeat.
Reviewed On 5/08/2016 by Lindsey B
Our photographer and videographer were amazing! very artistic and had great ideas. The customer service is great too, they always emailed back or returned my calls in a timely manner! Cant wait to see my photos and video.
Reviewed On 4/28/2016 by Tori H
Our photos are beautiful. Will C. & John were great. Thank you guys so much
Reviewed On 4/28/2016 by Elizabeth S
I've had 2 of my friends use eivans and the photographer Will. We were excited when we found out he was doing our wedding as well
Reviewed On 4/27/2016 by Julia I
We had a wonderful experience with Will as our photographer and Nancy as our videographer! The day was handled with efficiency and professionalism and Will was wonderful at directing the flow of the pictures and arranging us for pictures. We r...
eceived the picture proofs this week and we are so pleased with the photos and the fact that we received 2300 pictures! Eivans lets you see the proofs on their website with a watermark and then you can purchase the download rights immediately at an additional cost or wait a couple of months to receive the CD of all the photos (if purchased with your package). We will be waiting, but we are very happy with how they turned out and looking forward to sharing the photos!
Reviewed On 4/23/2016 by Michelle G
We had Will as our photographer... Amazing! He was very thoughtful and was always making sure that we were getting the pictures we would like without overwhelming us. We made sure everything went smoothly. Highly recommend using Eivan's and Wil...
Reviewed On 4/20/2016 by Shenika C
Loved their work! It was very affordable and I couldn't have asked for a better company to capture the best day of ever ! I would definitely recommend them to anyone getting married !
Reviewed On 4/15/2016 by Mike M
Read the contract! We were going to go with Eivan's for our photos and video until we read the contract. The experience from the beginning was a bit off. In the initial phone consultation, the girl spoke so fast and it seemed like she just want...
ed me off the phone to sign the contract. Then they want a $250 deposit before ever seeing the contract, which turned us off. It was refundable, but still, we don't get to read the contract before putting money down? And then when you get the contract, it's only good for 24 hours, so you can't shop around. Then in the contract, it states several times that they are not responsible for lost pictures, or pictures not taken. I'm sorry, but if the photographer erases all of the pictures, then he/she IS responsible. It also states that photographer has priority over the guests for pictures and will do whatever is needed, i.e. push guests out of the way or just not take the picture at all, which of course they are not responsible for. They are also not responsible for taking any pictures which you want them to take. If you need to cancel the event, then you have to pay the full amount of the contract PLUS 50%. Seriously? They claim it's not a penalty, it's for damages. Finally according to the contract, you are not allowed to write any negative reviews. If you do, they will charge you for every day the negative review is posted. It is not enforceable, but you would still have to fight it and this is why you can't find many, if any, negative reviews about their service. What are they hiding if you can't leave a negative review? Buyer beware!
Reviewed On 4/14/2016 by Morgan W
Reviewed On 4/06/2016 by kelly w
We are throughly disappointed with the Eivan's Nationwide Photo vendor.
Composition was not done well with legs cut off or too much foreground. Editing was incorrect with subjects so far away. The photographers were inconsiderate to wedding ...
guest and wedding party alike. when we share our concerns before we had received our pictures, Eivan's held our photos "hostage" until we remove our poor review. BEWARE BRIDES, you will spend $1,200. or more, and the memories of your special day will be sub standard. (they get one star ONLY because a rating is required)
Kelly from Colorado Springs, CO
Reviewed On 3/30/2016 by Amanda A
Although we loved our personal photographer and videographer, working with this company was a nightmare. We were going back and forth with them for about 6 months after our wedding because there were missing pictures from our wedding. Some were...
still never located (some of the most important photos to us) and the few we did receive came back poor quality. When we asked the status of where our photos were, we were told they were "too busy" to find them. We were able to get enough to make our album something we are proud of, but I would not recommend this company to anybody.
Reviewed On 3/26/2016 by Amy G
Our photographer, Sandor was fantastic! He was energetic yet thoughtful about the poses we shot. My husband is not the best at taking picture, Sandor made him feel comfortable and the pictures turned out beautiful! Thank you so much!
Reviewed On 3/10/2016 by Alyssa A
Went through an online registration process to schedule a consultation. Consults were two weeks out, and they no-showed. Literally I'm writing this after waiting 15 mins past my scheduled time that I booked two weeks ago. In the meantime they'v...
e also sent me about 20 emails... I'll be spending my money on someone who will show up.
Reviewed On 3/10/2016 by Knottie1457589884
Eivan's Photo & Video provided me and my wife exceptional service. They were very kind and professional and they helped me with accomplishing our desires. The photographers have great knowledge because they took superb engagement photos and our...
photographer chose our beautiful location. So no worries if you can't think of a place to do your photos! They were also very helpful in what I wanted to do in the reception because I wanted to sing for my wife and they provided me a mic to clip on my jacket and it was heard directly to the video so there was no echo. Overall, the service was stellar and you get a lot for your money so if you want QUALITY, go with Eivan's Photo & Video.
Reviewed On 3/08/2016 by Holly D
Eivan's was a great company for photo and video. The package that I received was a fantastic price! I was a little upset that my photographer was 3o minutes late to the hotel. The videographer was on time and didn't stop rolling for the majorit...
y of the time. I had to remind my wedding coordinator to tell the photographer to take photos during certain times, but it still went well. The photographer was very funny and easy to work with. I would recommend them again!
Reviewed On 3/03/2016 by Knottie1457042013
Every moment I wanted captured was done, even the ones I didn't expect. Both photographer and videographer were wonderful. Publications department are very professional and cooperative.
Reviewed On 2/27/2016 by Samantha a
I couldn't have asked for a better team for my wedding. Will and John were both amazing and had no problem creating any visions I had for pictures. They did all I asked plus more and were so great in carrying out requests made by me or guests. ...
I had several guests rave about how wonderful will was in taking photos from table to table. I was skeptical in pricing from the beginning but after I have no doubt I received the best for my money.
Reviewed On 2/26/2016 by Susie D
I would recommend Eivans to everyone. They did such a phenomenal job with our video and photos, that I cannot thank them enough. I know, after having our wedding, that one of the most important things that a bride and groom need to look into is...
their photographer and videographer. That is the only thing, besides your memory, that lasts from that day, until forever. They were able to capture such amazing footage that I did not know was possible. I've never really done any photo shoots or anything, and the way they made us look in these photos were incredible! Some of the shots they took were so amazing, we had about another 5 couples book with them, just based on the two or three photos they saw of us on our wedding day. Not to mention, the prices and their customer service is great. Someone always gets back to me immediately if I call with any questions, and we were shocked that the pricing for photos and videos were not outrageous compared to several other companies. We are so happy we chose them for one of the most important days of our lives. This is truly a great company that I would recommend to anyone!
Reviewed On 2/25/2016 by Nina d
Last year, my husband, (then fiancé at the time), and I were on the search to find a wedding photographer and videographer. Since we were on a tight budget, we sought out a company that can offer quality photo and video within an affordable pri...
ce point. After several months of research, we came across Eivan's. We found them through a magazine advertisement on The Knot Chicago for a 10 hour Photo and Video package starting at $1299.00. Knowing this info, we were intrigued and decided to do more research on their work and what they can offer us.
At first, we were skeptical with the low cost of the package. Many photographers charge thousands of dollars (I've seen photography pricing range from ($3,000 to 5,000) for photography only! And that's just separate from your additional video expenses!!! So obviously when we learned that they would provide both photo and video for a fraction of their cost, we then decided to check out their portfolio on their website to view their work. On their website, they had sample video highlights from prior weddings (which were shot on location) off their blog page and I'll have to say after viewing a few, they were excellent. It's no wonder they claim to hold the title of being professional storytellers of weddings!
Their video reel highlights had professional grade cinematic quality to them. It was almost like watching a Hollywood movie except the stars are you and your husband!!! You even get the chance to add in your own special music to your wedding video so that was an added bonus. Using their downloadable link, you transfer your MP4 music and download it to their web page. Having the ability to add your favorite song to your wedding video really offers that personal touch to signify your special day. We loved their work so much that after looking at a few portfolios, my husband and I immediately booked an appointment with Elaine over in sales to make sure our date was available (which it was ). YaaY!!! Flash forward to 6 months post wedding... As I look back at our wedding album and DVD, I never regret choosing Eivan's.
Once you've booked with Eivan's, there are forms they will periodically send you up until your big day. These forms are for you and your spouse to fill out detailing exactly what moments you want documented in order of priority. From there, they build a timeline for you so that every shot from beginning to end gets covered and nothing gets missed. On the week of your wedding, your photographer and videographer contact you over the phone to go over logistics and final details. They go over your ceremony and reception time line one last time to make sure your day runs smoothly and you get the pictures you want. I love that they have all this organized down to a science which tells me that they A.) Know what they're doing, B.) they've done it for a long time, and C.) they make sure that no detail goes missed as long as you specify what you want documented.
Customer service was awesome and their customer relations handled any questions I had as quickly and prompt as possible. Sam was a pleasure to work with and the staff were kind and attentive to what my husband and I were looking for when it comes to professional wedding video and photography. Thank you Eivans for helping us create and document wonderful memories we will cherish for years to come.
Reviewed On 2/23/2016 by Holly H
I was very impressed with their website and the prices are the best around so I tried to hire Eivans for my wedding and found it was too good to be true.
The sales tactics are high pressure: they would only send a contract after making a $2...
50 deposit and the contract must be signed within 24hrs. I asked for contract amendments since the contract listed the videography service for $1299 instead of the $999 deal listed on the website. I was told there is a $300 fee that is added to every package. So I asked for the contract to clearly show this fee was added to the $999 package, not a problem.
I asked for basic consumer protections added to the contract: a statement of guarantee of turnaround time and the company cancellation and refund polices added to the contract. They were very polite about it, but it is clear that they are looking for people that just sign a contract without looking at the terms. They immediately refunded my deposit and wished me a great day.
Reviewed On 2/20/2016 by Knottie1456016926
The planning for a wedding is so stressful especially as we got closer to our wedding date. The one thing that I was confident and secure in was our photographer and videographer Evians. Everything went so smoothly from beginning to the end. ...
They are very professional and offer competitive prices. We were able to schedule all of are pictures when we were ready we did not have to worry about dates unavailable and all of are pictures turned out great. I was also glad that I decided to get the wedding video because there were so many things I did not see or forgot about because the day goes so fast. Thanks to Evians I have beautiful pictures and a video that will last a lifetime. I have no regrets and refer them to all my friends.
Reviewed On 1/12/2016 by Karissa B
Eivan's photography and video did an amazing job at our wedding! The staff was all very kind and professional. They kept us on track during the day and made sure all of the important moments of our day were captured! I would highly recommend Ei...
Reviewed On 12/29/2015 by Knottie99426964
Our wedding was december 19. We had Will as our photographer and John as our videographer and we could not be more happy! Both of them were the best we could have asked for! They both arrived at the house to take pictures/video of the girls get...
ting ready. They were very respectful of our house and even put up with the craziness of getting ready. At the ceremony they made us feel very comfortable. They were not in our face the whole time, but the pictures came out wonderful! We actually just received the link to view today and we could not have asked for better pictures/video! The reception they made sure to get the dancing as well as everyone who attended. They went table to table to take pictures of everyone. there had to have been 10 different people there taking pictures because they seemed to catch every single shot! They were great! They didn't make us awkwardly re-do any moments or anything like that. They kept our family group pictures moving smoothly, and made sure to catch some great action shots. If you go with Eivans you are definitely getting your money's worth! And be sure to ask for Will and John because they will undoubtedly do an amazing job!! We cannot thank them enough! Thank you guys!!
Reviewed On 12/28/2015 by Beckie L
The package is a great deal and the company is easy to work with at first, but pay attention to your contract. It takes forever to get your pictures and your video. The photographer we had was nice and professional but did not take very creativ...
e photos and we were left with a limited selection. Did not get as many photos as I thought we would (very few of the ceremony, no first kiss, and missed key moments I specifically requested). Overall somewhat disappointed in our photos and Eivans did not respond when I questioned the quality. The videographer was great. We have not received our video yet and it has been over 2 months so hopefully worth the wait. I don't think I would use this company again. dissatisfied with our photos.
Reviewed On 12/15/2015 by Katherine W
My photographer was rather green and inexperienced. Despite this she did a good job of working with us and she took some great shots! She was also very friendly and flexible and worked hard to make sure we were taken care of throughout our sp...
ecial day. I was grateful to find a photography company for such a great price!
Reviewed On 11/30/2015 by Q'eauna T
Eivans was absolutely wonderful. We had a few issues but the Owner Sam promptly took care of our every need. He never let days or even hours pass after I called or emailed with a question or concern he was on top of it. They are truly like fami...
ly before, during and after the big day. If you are lucky enough to have Bill for photos and John as your videographer you have received a top notch duo, their work is phenomenal. They both made my event less stressful. Overall Eivans is a great conpany to work with and I would recommend them to anyone looking for quality photo and video services not just for a wedding but any special occasion.
Reviewed On 11/24/2015 by Sandy V
I havent received my pictures or video yet because my wedding just past. However, we had our engagement session with them and the pictures turned out amazing. We worked with Steve and he is amazing. I definitely recommend requesting him. He has...
a good sense of humor and he does an amazing job. The price was great!
Reviewed On 10/16/2015 by Christina M
When it comes to capturing the most important day of your life...you have to pick a company that YOU can trust and that shows experience and talent. You get that with Eivans. I was truly ecstatic with how great our pictures turned out! not to m...
ention how quickly we got them back from the photographers! The photographers made sure that even with our crazy busy and hectic families that things ran on time and took every suggestion for picture ideas that we wanted! I sincerely thank Eivans for giving us such a great experience from booking to service to picture results! i will definitely be using for other occasion and recommend them to EVERYONE!
Reviewed On 10/07/2015 by Cristina B
I wasn't sure what to expect when I first began hunting for a wedding photographer, but I knew I wanted someone who was professional and an expert in their field. I came across Eivan's on The Knot. I visited the website, did online searches for...
feedback, and even got lucky with a co-worker's niece using them and highly recommending them. We booked out of the Schaumburg location since it was closest to our venue. Will C. was AMAZING!!! All of guests kept commenting about how fantastic he was. I haven't seen my images yet as it's only been a couple of weeks, but in the few images he shared directly on his camera, I'm confident the best is yet to come.
Note: We booked a promo package so the $1,800 was for videography and photography services.
Reviewed On 9/22/2015 by sandra k
The photographer was very good and he caught every great moment including so many things I didn't catch until looking at the pictures which is so cool. He took 1800 photos! Make sure you buy your pictures on the disk! It sucks its like $600 ex...
tra but otherwise you will never actually get your pictures unless your a millionaire, and you don't get your disk for 3 months,again sucky but overall I'm very happy. I've looked at them online 1000 times and I can't wait to get my disk!!
Reviewed On 8/23/2015 by Alison J
Best bang for your buck! We had 10 hours of photography AND videography (with full rights to raw images + 3 dvd's) all for about $2000. Our photographer, Bill, did an outstanding job and understood my vision to a tee! And our videographer, John...
, did an excellent job as well. They both captured every moment and every emotion - which is always something you look for in your pictures when remembering your most special day.
Reviewed On 8/06/2015 by John V
I worked with Nancy Stahnke from Eivan's as our wedding videographer. She arrived early, she did great work, and kept great communication before and through the wedding. She asked me if I or my husband had any special requests and also came u...
p with great ideas that we did not think of prior.
Reviewed On 8/06/2015 by Emily M
I did the $1499 package for all the RAW photos and videography, but after taxes and purchasing the digital edited photos, I probably was closer to $2200 total. I would have liked a more creative photographer, but I knew that I was getting a lo...
t (10 hours of a photographer and videographer) for my money after doing price comparisons. Eivans has some negative reviews out there and it made me skeptical so I did what I thought was best which was to prepare for the best photos possible. I communicated look, feel, and the exact timeline of the day. My photographer was kind but professional. I wish sometimes he would have had me adjust my stance, but we were left with 2400 photos and love so many of them! I recommend them for any couple on a budget who is willing to put in the little effort to communicate well and often. Ensure you track when they are supposed to contact you and know that you may have to travel to their offices to pick up your pictures. It's a hike, but you're not spending $4000 on the photographic artist that would do it all for you.
Reviewed On 8/05/2015 by Christina J
Very professional patient and on time. Fun to work with also.
Reviewed On 7/28/2015 by Erica R
I got a package from here that included 10 hours of photography and 10 hours of videography for $1750. It was worth every penny. We loved the photographer and videographer assigned to us. They were great to work with. Based on my personal exper...
ience, I would highly recommend Eivans.
Reviewed On 7/27/2015 by Angela B
Eivan's Photo and Video was a good choice for us, as it offered 10 hours of photography AND videography for $1950 and provided good quality work. It was easy to set up an appointment to view previous work, and then the photographer and videogra...
pher were excellent and very helpful the day of. The photos and video turned out great and exactly what I imagined them to be. The only thing is, with this deal you are offered a CD of all the photos and a small photo album, as well as the DVD of the video. I'm not sure how this compares to other companies, but I would have preferred to also have some hard copies of photos that I didn't have to pay extra for (ie, the hard copy photos are available for purchase, but are quite expensive per photo...on the order of $8-15/photo, which is something to think about for when your family/guests want to order some). However, the quality of the photos is very good, so it might balance out in the end.
Reviewed On 7/18/2015 by Diana D
Eivan's was very professional and we loved our photographer, Tommy! He made sure he captured all the moments I wanted. I highly recommend!
Reviewed On 7/14/2015 by Molly G
My fiance and I met with an Eivan's representative inquiring about their photography and videophraphy services. We were intrigued by the price point of their services that had come across on a TV commercial that they created. After scheduling a...
n appointment and meeting at their Oak Lawn location, we were more than satisfied with the work we saw and were eager to hear more about what they had to offer. The information that was given was clear and thorough as well as showed professionalism. Every question was answered in detail and without hesitation we signed with Eivan's. I look forward to working with them.
Reviewed On 5/07/2015 by Ania S
Eivan’s photography was so wonderful it exceeded our expectations! Our Photographer Bill Shayka put so much effort to photograph our most important day of our lives and the result was absolutely incredible! I am looking at the pictures every si...
ngle day. They all so full of life, happiness, fun and positive emotions! Everyone that has seen them says they are absolutely gorgeous. Eivan’s is so professional and affordable. I would recommend it to anyone!
Reviewed On 5/06/2015 by Arlyn G
My husband and I are very delighted that we chose Eivan’s Photograph for our big day. They were able to capture our magical moment in every great detail. Our photographer was very professional and was easy to work with. They provided an unpa...
ralleled service experience with unbeatable package pricing. They created our personalized album and we enjoyed sharing it to our family and friends. Eivan’s team assisted us on every step and were very informative and accommodating.
Reviewed On 4/15/2015 by Candace B
Eivan's is a great company for wedding photography. We chose a great package that offered much more than the competition. Will and Shannon, our photographer and videographer, captured every moment on our wedding day. It was so fun looking at al...
l the moments we did not see and reliving our special day! Thank you Eivans!
Reviewed On 4/03/2015 by Knottie83687466
Very pleased with the quality and service we received at my daughter's wedding. Bill was very professional, fun, and accommodating. He had a lot of good ideas and put everyone at ease. He also did their engagement photos. I received my orde...
r of prints in just 3 days and was very happy with the quality.
Reviewed On 3/31/2015 by Dipika S
Very understanding and great service!
Reviewed On 3/24/2015 by Alexandra Z
From start to finish, Eivan's was not only professional but true to their word and I felt, they went above and beyond. I had the pleasure of working with Sam who is the owner of Eivan's.
If I remember correctly we did purchase one of their ...
bigger packages, if not the biggest. We had a wedding of 400 people and a bridal party of over 30 people so we did need a good number of photographers and videographers.
We used Eivan's for both our photography and videography for our wedding. They were not only on time, but overstaffed! They arrived cheerful in the morning and excited to start. They started setting up immediately after Mike (our head photographer) greeted me and had many kind words to say. Just an overall great start. THEY CAPTURED EVERYTHING we requested. I had prepared a list which they went above and beyond on! (you do have to tell them what you want to capture so if they miss it, you don't blame any photographer you choose for not reading your mind) :) The photographers and videographer went on our party bus with us to capture moments on there as well as easily got off stops together. We have AWESOME street footage downtown and captured one of the best parts of the wedding. They continued on throughout the night with us just as requested.
We received our photos immediately, I want to say one week. Then our video in less than the 3 months promised in our contract. We had some edits, but to be honest not too many however the edits were also prompt and within their timeline. The work itself was what we were looking for and the price was very very generous given industry standard pricing for the quality of work and package we received from Eivan's.
Reviewed On 3/06/2015 by Mohamad A
I was introduced to Eivan's through a friend of my wife's friend. I'd never heard of them before, so I was initially skeptical. I first spoke with AJ, a sales representative, on the phone, and met with him at his office in Lincoln Park. My firs...
t impression was excellent. The business was clean, professional, and focused on its objective. I spoke with AJ for a good 2 hours; he was patient enough to answer all of my questions to the point that my wife and I booked our wedding that night with him. The pricing was fair, especially for what we got.
We booked Eivan's a good 10months before our wedding, and they were always in communication with us. My wife and I never felt like we were in the dark, as they constantly would send us emails and correspondences every several weeks. Of course, as the wedding came closer, those correspondences naturally increased appropriately.
The day of the wedding was swift and smooth. They came to my wife's home first, then to my house and took photos and video. They were punctual, professional, and discreet.
It's no secret that planning a wedding is stressful enough. I have a hundred other things that I need to worry about, and of all the things that could go wrong, I was always confident that Eivan's would not be one of those. They proved it from the moment my wife and I walked into their office to the moment my wife and I walked out the banquet hall. I would highly recommend Eivan's to my friends and family.
Reviewed On 2/23/2015 by Susie S
Eivans did our wedding on August-31-2014 and we couldn't have asked for a better team! The photographer/camera work was amazing and they were all so professional. People that attended the wedding still praise them and ask about them
For their ...
future weddings! Also, the owner Sam was awesome to work with and he really blew our expectations on our wedding day. Thank you Eivans for everything and thank you for making our wedding a night we will never forget with your camera work!
Reviewed On 2/06/2015 by Knottie39200535
We were planning a 25th Wedding Renewal and Reception and since it was going to be almost identical to a wedding, we wanted photos and video.
I was skeptical at first because Eivan's was offering 10 hours of photography plus 10 hours of vi...
deography for half the price of what other vendors were charging, but since this was our Anniversary and not our Wedding, we decided to take a chance. Boy oh boy, am I happy we did!
We booked the service with the Eivan's in Schaumburg, IL 2 weeks before our event and every detail was addressed even though we didn't give them much time to pull it together. We took the package without a photo album, but with the rights to all our photos. Eivan's had my online photo gallery up within a week after my event and the photos were excellent! My photographer's name was Mike and he was excellent, caring, attentive, professional and talented. I haven't gotten my video back yet, so I can't comment on that, but I wouldn't expect the quality to be anything less than great. I don't think I could have gotten anything more or anything better from the companies that wanted to charge double. If you're looking for a photographer/videographer, don't look any further than Eivan's.
Reviewed On 1/20/2015 by Christina L
My experience with Eivan's was a very successful one. We had the honor of having Tommy as our photographer. He was very professional and listened to any special request photos we wanted. He had great ideas and was sure to capture our most speci...
al moments. He also took more photos than I have every seen a photographer take. We had a ton to choose from!
Reviewed On 12/11/2014 by Tom S
Let me start by saying our photographer, Tommy, was a great guy that really made a hectic day more pleasant and if i was writing the review at that point, it would be 5 stars.
When we saw the images online, most of them were great. He misse...
d angles on a few of the important shots though. If writing the review at that point ir would 4 or 4.5 stars. I was able to get at least one of the shots i wanted from a friend and included that in the album.
I really didn't think through the timelines in the contract though and that is where we are in the process now. I had another friend married a month after we were and they have their pictures and album from their local photographer. We are still waiting.
All of this was in the contract, i just didn't think about how long it really was due to the pricing. Once the pictures were taken it was several weeks before they were available online. They remained available online (and could be downloaded for a huge fee, but we will be getting them on cd free so were not going to pay to get them early) for 3 months. They don't even start putting the album together until that 3 months is up. Putting the package together takes another 2 - 3 months.
So our wedding was july 12th. The pictures online 'expired' november 3rd. It is currently december and we are hoping to get the package in January. In the mean time, family and friends that didn't want to wade through 600+ online photos or were not computer friendly (my mother in law), keep asking when they will get to see the wedding pictures.
My friend was married in august and had their pictures back early October.
I still can't give it a final rating however because i don't yet know the quality of the album and if they put it together the way we requested.
Reviewed On 12/10/2014 by Kristine C
We met with Eivans at their Schaumburg location to review their current special for a photography & videography package. When we went in, Elaine reviewed all of the packages and we decided to upgrade to a package a little out of our budget but ...
not terribly. When I returned to sign the papers the price had magically increased almost $300 due to "tax". There was no explanation of cost besides the tax and $300 in "freebies" which in the end aren't free because they are tacked on at the end of the total. When I told Elaine that this was not the price we discussed she very rudely told me that she had mentioned it at our previous appointment when it was not, and that it was in the email. It was in the email but in a font size that is almost too small to read. This may be a great photography company in the end, but make sure you read all of the fine lines and details before you sign something or else you may end up paying a lot more than you originally discussed. I would not suggest this company to anyone, just on this small encounter alone. If they are going to do this kind of questionable business in the beginning, I was not going to wait and see what else was going to happen. VERY disappointed. Pay the extra money and go with someone who isn't going to mislead you with their marketing, or call to ask you to take down a negative review. Very unprofessional!