Picture Perfect Moments at an Affordable Price
Special Offer: $1299 Photo & Video (bundle) Offer!
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Eivan's Photo & Video
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AWARD WINNER (6X)
Thanks to recommendations from couples on The Knot
We offer a personalized experience backed up by more than 30 years in business delivering high quality, creative photography and video on time and within your wedding budget.
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Bridal Portraits
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Second Shooter Available
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Reviews
4.4
out of 5.0241 reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
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Yolaine B
5.0
4/11/2023
I will highly recommended Eivan:s to friends and family. Very professional and helpful.
Vendor response 04/11/2023
Thank you so much for the kind words, Yolanie! We are thrilled to hear that Maxwell was ab...
le to provide such an awesome experience for your special day. Our team works hard to ensure every customer is taken care of and receives our best service. Again, thank you for choosing Eivan’s Photo & Video, we appreciate your feedback and wish you all the best!
Rosa W
5.0
4/11/2023
Eivan's Photo was definitely the correct choice for our wedding videography and photography. The experience was seemless from start to finish. The payment options offered made this process a non stresser. The professionalism of the representatives was exceptional. The photographer and videographer went above and beyond to ensure our event was a success. We highly recommend Eivan's Photo.
Vendor response 04/11/2023
Thank you so much for your kind words, Rosa! We're grateful to have been part of such a sp...
ecial day and are delighted that our services met your expectations. We have an amazing team and we're glad that their professionalism made the process stress-free and easy for you.
We appreciate your recommendation and will keep striving to exceed all expectations in our services. Have a great day!
Any questions?
Kristen W
5.0
4/05/2023
Eivan’s was so great to work with, they helped us with everything we needed and more! Dwayne was our photographer and he was amazing! He was very professional and did everything he could to make our day special, we highly recommend using him!
Vendor response 04/06/2023
Kristen, thank you so much for the wonderful feedback! We are thrilled to hear that our te...
am was able to provide you with the experience that we strive to deliver at Eivan’s. Thank you especially for sharing your amazing experience with Dwayne, he will be very pleased when he hears of your compliment.
We pride ourselves in our customer service, and we are constantly striving to improve it further. If there ever is anything else we can do for you please don’t hesitate to reach out!
Thank you again for choosing Eivan’s and have a great day.
Amanda W
5.0
4/03/2023
Really great service! I would highly recommend Eivan's Photo Inc
Carly D
1.0
9/19/2022
Be advised that they make you wait months after your wedding for your pictures… which you have to buy in the meantime until your gallery expires. They were very hard to contact and did not respond quickly when emailed which wasn’t the case before we paid them…
Vendor response 09/20/2022
Dear Carly,
Thank you for choosing Eivan's to capture your wedding day memories. We are t...
hrilled to hear that you were pleased with the professionalism and service of your photographer! He will be so happy to know that he was able to meet your expectations and that you enjoyed the experience. Thank you for recommending us and we hope to be a part of your family's future events!
Niveen J
5.0
4/03/2022
Niveen J
Vendor response 04/04/2022
Thank you for the 5 stars rating Niveen, highly appreciated!
Frank B
1.0
3/28/2022
Our experience with Eivans was that they lacked basic communication and customer service skills, and have many hidden items in their policy including fees. We thought we’d be getting local photographers and then ended up having to pay $500 in travel reimbursement on top of our prepaid for package. You will think you’re getting a great deal and then end up waiting for months to get your photos back. Once you get them back they’ll be watermarked and you’ll have to wait almost 6 months to get a simple link to download them without watermarks as they want to sell you overpriced prints. Or you can download them “rushed” for about $2k extra!!! After the waiting period (Which they never reached out until I reached out first) you’ve got 7 days to download them watermark free (though the policy says 14) otherwise you have to pay over $700 to unlock them because they’re “archived”. In terms of the actual photography they are contractors so don’t actually work for Eivans and your experience will vary. We didn’t know if we would have a photographer show up or not until 7pm the night before our wedding since no one ever reached out and we kept getting a full mailbox. Overall negative experience for us.
These positive reviews you are seeing are likely prior to dealing with what we and many others appear to have endured after they had our money and took the pictures.
Vendor response 03/28/2022
I'm sorry to hear that you were disappointed with your experience with us, Frank. I can as...
sure you we take customer feedback seriously and will be reviewing this review to see what we can do to improve our service for future customers.
We would love to learn more about what happened so we can take steps in the right direction, we will be reaching out shortly to address your concerns.
Monique J
5.0
3/24/2022
Monique J. I had a great experience with Eivans Photo and Video for my wedding in February. They were very helpful with every single detail from when and where pictures were taken to to when and the best places to film.
They were very professional and willing to work with me regarding payments, and how the pictures and turned out. They were so gracious to give us a free 16x20 painting.
Vendor response 03/25/2022
Thank you Monique, we're so happy to hear that your experience with us was a positive one ...
and it's our goal to make sure every client has the same great experience.
We appreciate you taking the time to leave this review. Please reach out anytime if there is anything else we can do for you!
JANET N
5.0
3/22/2022
Peter Luong, was our photographer for wedding. He was on time and got every picture I could think of and some I didn’t. The customer service I received through the whole process was amazing. They contacted me and kept me informed throughout the whole process. They were able to accommodate our wedding even with a shorter than normal time for additional cost. The cost for the package we purchased was below my budget and gave me everything I wanted!! Awesome company, will definitely be using them again should I have a need to for my kids and passing their name around.
Vendor response 03/22/2022
Janet, thank you so much for taking the time to leave this review. Your feedback is very v...
aluable and I'm glad we were able to help make your day special!
We're also grateful that you took the time to review our customer service--we want to be sure everyone feels taken care of throughout the process and it's wonderful that you had such a positive experience with us. We hope we can take care of all your photography needs in the future as well!
Dominique T
5.0
3/21/2022
My photographer was super nice! The customer service team was super nice assisting me in getting my pictures quick!
Vendor response 03/21/2022
Thank you for taking the time to leave a review, Dominique. We're so glad to hear that you...
r photographer was nice and our customer service team was helpful!
I really appreciate hearing about your experience with us. Thank you again for choosing Eivan's Photography!
Petra M
5.0
3/16/2022
Eivans is really a great price for the services they offer. They gave us a list of people we could choose with their portfolios really allowing us to choose what we liked best. The Photographer Larry and Videographer Alex were wonderful to work with. They both reached out prior to address any concerns we had, get our wants and really paid attention to everything we asked for. They were both very friendly and easy to work with. We would definitely book again in a heartbeat.
Vendor response 03/17/2022
Thank you for your kind words about our team Petra. We are always happy to hear that we ha...
ve met and exceeded expectations with our clients!
I am glad you were able to find a photographer who was accommodating of your needs, as well as someone who matched the style you wanted. Larry and Alex will be thrilled to know they made such an impression! I hope that we can continue exceeding your expectations in the future too!
Kyndra G
5.0
12/03/2020
They were fantastic and very professional. They made sure everything was to our liking. Their customer service was amazing in all departments. I can't thank them enough for all they did to capture our wedding.
Vendor response 12/03/2020
Hi Kyndra and Dewitt,
Congratulations on your marriage! Thank you both for taking the tim...
e out of your busy day to showcase your Eivan's experience: "They were fantastic and very professional....I can't thank them enough for all they did to capture our wedding." We're thrilled that our Digital Express Photo Package was able to capture all your needs and wants. As this package, as well as any of our other packages we offer, are designed to provide you with superb services at an affordable price! With possibilities of upgrading and customizing to your wants and needs at a later date. Thank you both, Kyndra and Dewitt, for being the BEST part of Eivan's!
Sincerely,
Helen A.
Eivan's Photo & Video
Corissa M
5.0
10/08/2020
After cancelling our first wedding and May and totally changing our wedding, we needed to find a photographer in the Cleveland area. After a lot of research, we decided to talk with Eivan's. They had a customer service team reach out and answer all of our questions. They were in our budget and we got to pick our photographer so we booked. The day of the wedding, Al was on time and started working immediately. He got to enjoy the silliness of my family and we enjoyed having him there. He understood that my husband and I do not take a lot of pictures and made us feel comfortable. We absolutely love our pictures and think they capture "us." The editing is stunning! Would absolutely recommend.
Vendor response 10/09/2020
Hi Corissa and Anthony,
From all of us here at Eivan's, congratulations on your marriage!...
Thank you both for taking the time out of your busy day to showcase your Eivan's experience and recommending us to all: "...They were in our budget...We absolutely love our pictures and think they capture 'us.' The editing is stunning! Would absolutely recommend." We're thrilled that our Digital Express Photo Package (value of $1,049) was able to capture all your needs and wants. As this package, as well as any of our other packages we offer, are designed to provide you with superb services at an affordable price! With possibilities of upgrading and customizing to your wants and needs at a later date. Thank you both, Corissa and Anthony, for being the BEST part of Eivan's!
Sincerely,
Helen A.
Eivan's Photo & Video
Shannon C
5.0
9/16/2020
After speaking with other photographers in my area, I was elated to find Eivan's to photograph and video our wedding. From the beginning, they were extremely professional. After listening to what we wanted and went over our budget, they not only offered us four different packages, but also took the time to explain the differences to us so that we could choose the best package for us. Shortly after choosing them, the COVID quarantine happened and we were left wondering if our August wedding was even going to be able to happen. Keeping it professional as always, Eivan's stayed available and quickly responsive with any questions I had as well as them reaching out to us throughout, to keep us apprised of what to expect. Leading up to the wedding both our photographer and videographer reached out to introduce themselves and once again listen to what we wanted. With the quarantine, a lot of our original plans were changed and all parties were extremely accommodating and understanding. Day of, they were extremely punctual and did a fabulous job. With all of their equipment, they were both able to capture our day and almost appeared invisible. We were both very impressed at their level of professionalism and ability to stealthily capture our day. We received our video and photos and knew we had made the right choice. The portraits are amazing and the candid shots we wanted are well beyond our expectations. We couldn't be happier and would highly recommend Eivan's. The price, the value, the level of professionalism, and the overall quality will exceed all of your expectations.
Vendor response 09/16/2020
Congratulations Shannon and Richard!
From all of us here at Eivan's, congratulations on y...
our marriage! Thank you both for taking the time out of your busy day to showcase your Eivan's experience: "The price, the value, the level of professionalism, and the overall quality will exceed all your expectations." We're thrilled that our Expressions Photo & Video Package (value of $1,999) was able to capture all your needs and wants. As this package, as well as any of our other packages we offer, are designed to provide you with superb services at an affordable price! With possibilities of upgrading and customizing to your wants and needs at a later date. Shannon and Richard, thank you both for being the BEST part of Eivan's!
Sincerely,
Helen A.
Eivan's Photo & Video
Caitlin F
5.0
8/11/2020
Eivan's does a wonderful job for weddings. My husband and I purchased a package from them for our wedding in Cleveland, OH and it was a great experience from start to finish! The customer service representatives were very quick to answer questions. The company was very accommodating as we needed to postpone our date by a few months due to the pandemic. Our photographer, Ray, was very kind, professional and talented. He was flexible to our requests and the pictures turned out beautifully. Our gallery was posted within just a few weeks after our wedding. Eivan's is helpful before, during, and after the wedding. We highly recommend using Eivan's for wedding photography!
Vendor response 08/12/2020
Hi Caitlin and JT,
Congratulations on your marriage! Thank you both for taking the time o...
ut of your busy day to showcase your Eivan's experience. "Eivan's does a wonderful job for weddings...it was a great experience from start to finish!...We highly recommend using Eivan's..." We're thrilled that our Digital Express Photo Package (value of $1,049) was able to capture all your needs and wants. As this package, as well as any of our other packages we offer, are designed to provide you with superb services at an affordable price! With possibilities of upgrading and customizing to your wants and needs at a later date. Thank you both, Caitlin and JT, for being the BEST part of Eivan's!
Sincerely,
Helen A.
Eivan's Photo & Video
Krystal J
5.0
7/15/2020
This is a great company! From the moment that we picked EIVANS, we knew they were the one. They were very polite and professional, I have absolutely no complaints. We got an AMAZING deal! All of our questions were answered and there were absolutely no delays on communication. When the pandemic occurred and we were all worried about our vendors, EIVANS understood and took the initiative to reach out to us and see how they could be of assistance, they even offered us a better deal! I was comforted knowing that they had the photo thing under control! Our photographer Curtis was amazing! He arrived on time and was very kind, he was smooth we honestly forgot he was there! He took pics of everything that we desired and blended in with the family. He even was open to suggestions! I definitely feel like we got our money’s worth and I am glad that we chose this company. Two thumbs up for EIVANS!
Vendor response 07/15/2020
Greetings Krystal and Deon,
Congratulations on your marriage! Thank you both for taking t...
he time out of your busy day to showcase your Eivan's experience: "This is a great company!...We got an Amazing Deal!...EIVANS understood and took the initiative...I definitely feel like we got our money's worth and I am glad that we chose this company." Your appreciation for your "amazing" Photographer, Curtis, has been shared with our Events Department as well: "He arrived on time and was very kind, he was smooth we honestly forgot he was there!" We're thrilled that our Digital Express Photo Package (value of $1,049) was able to capture all your needs and wants. As this package, as well as any of our other packages we offer, are designed to provide you with superb services at an affordable price! With possibilities of upgrading and customizing to your wants and needs at a later date. Thank you both, Krystal and Deon, for being the BEST part of Eivan's!
Sincerely,
Helen A.
Eivan's Photo & Video
Iris L
1.0
11/15/2019
I would NOT recommend Eivans to our family and friends. We understand that not every picture will turn out great, however we came across several issues that should have been addressed during the wedding photo shoot by the photographer:
1. Many pictures had issues with lighting...flash washing out the picture, too much sunlight, shadows and sun spots on peoples' faces
2. Reflections of the flash and photographer caught in several pictures
3. Little consideration for background of pictures - almost all group family pictures had a large part of the asphalt parking lot in them
4. Many pictures taken from same angle capturing unflattering backgrounds (i.e. cake cutting pictures with background of DJ/bar...why not the other side where the cake flowers could have been shown with our sweet heart table in the background?) Pictures of the ceremony were all taken at the same angle...most pictures you cannot fully see the groom's face.
Furthermore, there were NO pictures from our grand entrance and hardly any bride/groom pictures during the recessional.
Most of these issues cannot be corrected after the fact. We will have to manage with what we have in terms of putting together the "perfect" wedding album. Overall, we are very dissatisfied with the photographs, they don't have the professional quality to them that we were expecting from a highly rated company like Eivans.
Vendor response 11/16/2019
Greeting Iris and Ivan,
Thank you for taking the time to provide us with your feedback. W...
e regret to hear that your experience with us fell below your expectations. Here at Eivan's, we set high standards for ourselves and sincerely apologize to hear this standard was not met. Our goal is to provide all our clients with a great experience. I see that we have reached out to you to offer you our assistance. Please respond to that email accordingly. Have a great rest of your day.
Lamaya D
5.0
9/24/2019
the photographer was very outgoing, fun and easy to communicate with while staying very professional. He has a great uplifting and contagious personality!
Vendor response 09/25/2019
Dear Lamaya and Anthony,
I hear congratulations are in order! Thank you both for taking t...
he time out of your busy day to leave us a 5 star review: "Photographer was very outgoing, fun and easy to communicate with." Your appreciation for your photographer has been shared with our Events Team. Thank you, Lamaya and Anthony, for being the BEST part of Eivan's!
Sincerely,
Helen A.
Eivan's Photo & Video
Laura B
4.0
3/16/2019
Eivans did my wedding and I think the video guy and photo girl did a great job they were very nice. I love my picture and videos. Sam and Manuel where very helpful in with my process it was rocky at first, but they were very professional and got me to the finish line. I want to say Thank You.
Juliannah C
1.0
2/05/2019
Well, I scheduled a consultation call through their website. The call time came and went and I never heard from them. I tried to call them and got a voicemail, left a message with my number and one week later STILL haven't heard back. Guess I will be taking my business elsewhere.
Vendor response 02/05/2019
Thank you for taking the time to review Eivan's, Juliannah! It looks like our Wedding Spe...
cialists attempted to contact you for your consultation; however, the number provided was incorrect. We would love to have a Wedding Specialist give you a call to discuss your wedding and our amazing package options. Is there a better number to reach you at? Please reach out to me at social.media@eivans.com!
Carly G
1.0
1/07/2019
Such a poor decision to book them for our wedding. The photographer didn't even get a picture of just the two of us on the alter after the ceremony. We didn't get any of the pictures I wanted and will never be able to replay that day again. Very Very disappointed in the quality of both video and photography. DO NOT fall for their prices. You get what you pay for.
Pam H
1.0
10/24/2017
I have become a victim of Eivan's Photography's deceptive ways. I have been battling this company for 2 years for them to return my $1900 in which the owner, Sam Jalouga said he would. First off, you have to give them a $250 deposit then they email you a 10 page contract (that's right, 10 PAGES!) My daughter was pressured by them to sign and return the contract within 24 hours or risk losing the price quoted. My daughter signed the contract with them in Jan 2015, (big mistake!) and I was the one who paid the deposit and the remaining balance of $1650 which had to be paid in full by mid March of 2015 per the contract for her Oct 2015 wedding.
From day one, my daughter was under the impression from them (phone calls that took place Jan 2015 and advertising on their Facebook page) that she would get to choose the actually photographer that she wanted to photograph her wedding. This is what she was told and what they advertised on their Facebook page.
On Aug 14, 2015 my daughter received an email from Eivan's saying that they had assigned a photographer to her. She looked at this photographer's work and this was not what she wanted for her wedding photos. (Remember, they advertise that you can hand pick your photographer.) Several emails were exchanged between my daughter and Eivan's/ Sam Jalouga. Many of the emails were CC to their "legal" department. (Yes, they claim to have their own "legal" department! Do they have that many dissatisfied customers?) But they refused to let her choose the photographer that she wanted. When my daughter pointed out to Mr. Jalouga that he advertises " you can hand pick your own photographer..." , someone changed Eivan's Facebook page to read " you can handpick your photographer style".... Mr. Jalouga then told my daughter that she could cancel her contract for a full refund. Ok, great! My daughter cancels with them and no services or photography was ever provided by Eivan's. At least they are owning up to their false advertising that lured her in and they are offering to make it right by refunding my $1900. Wrong! To this day, Sam Jalouga has refused to refund my money and I seriously doubt that he ever intended to. There is no customer service with this company and I hope you never have to deal with all of the stress that Eivan's has put me through the past 2 years! Hopefully, I can save some of you from making the same big mistake my daughter did when she decided to go with this company!
If Eivan's ever does the right thing and refunds my $1900 like Mr. Jalouga said he would, I will update this post to let you know!
Please take the time to read the other reviews posted here of other people's bad experiences with this company. Feel free to email me if you would like a copy of the 10 page contract (you'll be shocked at what's in it) or if you have any questions. Your wedding photos are your memories that will last a life time so please get suggestions from your friends and make sure that you get to meet the actual photographer well in advance and see their work before you sign a contract!
(I had to be the one to write this review because in the contract that my daughter signed it states that if you leave Eivan's Photography any negative feedback on any social media that they will charge you $250 per day or even possible sue you.)
Kiersten S
5.0
9/13/2016
I cannot express enough what a great job that eivans did. We had the photographer (dorin) go through mud to get the best shot. Seriously I cannot express how wonderful they were and how much they worked for us and we're flexible with changes. Best company ever. Also very affordable.
Vendor response 10/01/2018
Kiersten, thank you for taking the time in writing this amazing review & for sharing your ...
experiences while working with our company! We take pride in giving outstanding services and are overjoyed to receive any compliments & appreciations toward that. Please always keep us in mind for any recommendations for you always have a friend here at Eivan's!
Jennifer L
5.0
9/13/2016
Eivans was the least expensive photo/video package we came across on the knot
Ashley B
5.0
9/09/2016
For going into my wedding day blind, by not previously meeting either my photographer or videographer I was very impressed by the services we received. Our photographer William was so great! He walked right into the salon in the morning and started to get to work without any hesitation what so ever. I got so many compliments from guests about his professionalism, and could not have asked for a better person to take ideas from just about everyone in the bridal party as calmly as he did. Overall I am very pleased with the service we were provided with!
Vendor response 10/01/2018
We cannot thank you enough for this incredible 5-star review, Ashley! Our dedicated staff,...
including Will, will be pleased to learn of your high praise & satisfaction with our services provided. Please do keep us in mind for recommendations for you always have a friend here at Eivan's!
Hayley E
5.0
8/25/2016
Mitchell and Galen were our videographer/photography team. I was pretty nervous because they did not know each other and it was our videographers first event with the company. However, I immediately became relaxed after the first time I spoke with our photographer, Galen. We instantly connected while discussing the tone/setting of my wedding. He spent a lot of time truly getting to know our story. The next day, I talked to our videographer, Mitchell. He blew me away when explaining the process (videography was new to me) and going over what the most important moments/aspects were to my us and our families. Our wedding ceremony was very intimate and Galen and Mitchell did everything they could do to make sure they captured those moments. Almost 3 months later and our wedding guests are still talking about how great they were. While taking pictures, we noticed our photographer was wearing an ice pack on his back while he was laying on the floor to get the shot I wanted. After a lot of prodding from a group of women, he finally told us he had hurt his back just days before. Not once did he grimace, complain or hold back on the shots he was getting - for 10 hours. We are so thankful we got this team and for their friendship that day. Our videographer actually handed me a kleenex because he thought I was crying. Couldn't have asked for a better day!
Vendor response 10/02/2018
Hayley, thank you for taking the time in letting us know about your photographer & videogr...
apher experience with Galen and Mitchell! They are glad you found their services very accommodating & in trusting them to capture one of the most important days of your life. We appreciate your gratification and always know you have a friend at Eivan's!
Almina Z
5.0
8/09/2016
Eivan's made my husband's and I wedding day unbelievably special. The photographer and videographer we're amazing! They were definitely fun to work with! Our pictures and video turned out amazing, and I would choose them again in a heartbeat. I felt comfortable with what they were doing, and trusted them fully. They made my pictures look beautiful. I am speechless with the way they did everything. Also, reaching them is never a problem and if you leave a message they do return your call their customer service is excellent. I will never forget my wedding day and thanks to Eivan's for giving us a wonderful experience. They are fun to work with!!! Whichever photographer you get and videographer you sure won't be disappointed you will be satisfied!!! Thank You Eivan's for everything!!! They gave my husband and I exceptional service!! :)
Vendor response 10/02/2018
Almina, thank you so much for choosing Eivan's & letting us provide many memories along th...
e way! We take pride in giving outstanding services for all of our dedicated staff will be pleased to learn of your high praise throughout your experience with us. You're very welcome and thank you for being the BEST part of Eivan's!
Charisse T
5.0
8/08/2016
We booked Eivans last year for our July 9th wedding and couldn't be more pleased with the services that we received. From the initial phone call to finally getting our pictures, they were always professional with our interactions and answering the multiple questions that I had. After we booked with them, they sent us a timeline of when we should be expecting certain things, and I was so excited when we finally got connected with our photographer and videographer a few weeks before the wedding day. I would certainly recommend them to anyone looking for a quality photographer/videographer!
Vendor response 10/01/2018
From day 1 it has been such a pleasure working with you, Charisse! Our dedicated staff wil...
l be pleased to learn of your high praise and satisfaction with the services provided. Please do keep us in mind for any recommendations for you always have a friend at Eivan's!
Knottie1470694603
5.0
8/08/2016
My husband and I were fortunate enough to work with Eivan's Photo & Video Inc. for our special day last month. It was really easy to communicate with Sam and he made sure he was always there if we had any questions or concern. Our wedding package included 10 hours of photography, but we realize a week before the wedding that we needed an additional 2.5 hours. Eivan's made it super easy for us to add the additional hours, hassle-free.
Our photographer Marina was a sweetheart! She communicated with us through email a month prior to our wedding day. I loved the fact that she asked us to send any wedding photo ideas that we liked so she can incorporate it into our photoshoot during our wedding day. She was very prompt and easy to work with, which made it easier to get through our hectic 12 hour wedding day.
I would recommend Eivan's to anyone out there who's looking for great service along with value and professionalism! Thank you Eivan's for capturing our special day, all 1k of them!
Vendor response 10/01/2018
Everything happens for a reason, right? Vivian, we feel fortunate in working with you & wa...
nt to thank you for this amazing 5-star review! Marina has said nothing but great things about your wedding day & had the pleasure of sharing lifetime memories with you & everyone else. We appreciate your gratification and always remember you have a friend at Eivan's!
Christina V
5.0
8/03/2016
I was hesitant at first since Eivans provided such a good deal. I sent emails, triple checked the contract to make sure there were no strings attached. Again, I was super skeptical. Overall the customer service was phenomenal, the photographer and videographer were excellent. Not only were the photographer and videographer great but they were cool as all get out. I liked their personality and quality of the images. It really did exceed our expectations.
Vendor response 10/02/2018
Christina, thank you for always trusting us in making your photography experience one to n...
ever forget! We appreciate your honest review and are pleased to see we have made your experience nothing but satisfying. Our company values to put client satisfaction as the top priority & when hearing we have fulfilled that it helps us grow even more better together! Please always keep us in mind for recommendations for you always have a friend at Eivan's!
Kate B
5.0
8/03/2016
Sam was fantastic!!! He captured all the moments we wanted without being intrusive!!! Eivan's was such as easy company to work with too. Highly recommend!
Vendor response 10/02/2018
Kate, we appreciate your FANTASTIC feedback very much! We are so pleased to see your satis...
faction in working with our company. Thank you for being the best part of Eivan's!
Kayla L
2.0
7/28/2016
I did not end up booking with Eivan's, but I had poor customer service which stopped me before I could even reach my consultation in person. I opted for a phone consultation before making the drive to their nearest location and the representative was poor, to say the least. He rushed me off of the phone and with every question I asked he simply told me to look on the website, which for the record I had many times and was where I got my questions from. Again, I cannot speak for their work as I did not book, but their customer service poor.
Todd W
5.0
7/27/2016
I did not think this quality of photography / videography existed for this price. Eivan’s blew us away with how professional they were to work with, and the quality of their work is unmatchable. We used Eivans to coordinate a photographer / videographer for our wedding in Austin in June. We got matched with Sandor G and John A. They were fantastic! They were so polite to all of our guests, and got amazing shots. We really feel very blessed that we were able to get these guys at such an AMAZING price! All of my friends could not believe that there was a service out there like this, and when I tell my friends that are getting married they are so thankful. They are so easy to work with too. They always emailed back right away, or were able to answer the phone. They made photography stress free and easy, and even thought of things that I had not. If you are looking for a photographer or videographer for any service you hit the jack pot! I look forward to using them again! Thank you for everything Eivans. ☺
Vendor response 10/02/2018
Todd, we're thrilled that you are satisfied with the services we have provided for you! We...
work our hardest to prepare couples for their big day and are always pleased to hear when we have fulfilled that. Thank YOU for being the best part of Eivan's!
Joann C
5.0
7/20/2016
The team at Eivan's was very helpful when we were choosing the photo package we wanted. Never did we feel pressured to add on anything we didn't want. On our wedding day, our photographer, Jeff was a pleasure to work with. He was on time, flexible, and friendly. We have already recommended Eivan's to other friends who are starting to plan their big days!
Vendor response 10/02/2018
Joann, we are grateful you have taken the time to leave us this fantastic 5-star review! W...
e work our hardest to prepare couples for their big day and are always pleased to hear when we have fulfilled that. We appreciate your gratification and please do keep us in mind for recommendations for you always have a friend at Eivan's!
Raquel H
5.0
7/18/2016
I called to schedule an over the phone consultation to my surprise when the day came for my consultation I did not receive no phone call at my scheduled time. I waited an hour more with my daughter and her fiancé for the call and still no call. I sent them an email informing them how upset and unprofessional it was and that I was disappointed. I thought that they would read my email and maybe I would get a response back but wasn't expecting it. Monday morning came and I received a phone call from the district manager apologizing and informing me that there was a glitch in the system and if I would allow him to go fix it for me and my daughter. I thought what do I have to lose I can always say no and not sign a contract with them. We went onsite this time for the consultation because I was not taking any chances for another glitch. So we get there and we were greeted very nicely then we were taken to a room for the consultation and to our surprise it was the manager he was going to conduct the consultation. I was happily surprised he again apologize and showed us the packages and because of the glitch we had happen he made sure he took care of it and made the package really sweet. He did not have to add all the extra stuff he did but because he was sorry and wanted to make sure we knew that he valued our business he made sure my daughters wedding package had everything she wanted. He was awesome I would highly recommend them because even if they mess up the accept it and fix it. Love them and will use them again.
Vendor response 10/02/2018
Raquel, thank you for taking the time to share your personal experiences working with Eiva...
n's! We appreciate your full & honest review even though it may have been rocky at first. We are so glad we were able to surprise you & value your business very much. It was a pleasure to meet with you & your daughter and thank you for recommending us! Please let us know if we can do anything else for you and thank you for being the BEST part of Eivan's!
Marissa T
5.0
7/18/2016
I was beyond excited to find this company!! So many services were outside our budget and I was nervous that I would have to sacrifice quality and professionalism but with Eivan's, NOT AT ALL! There multiple package options really allowed for us to customize everything we wanted/needed for our big day! Eivan's was able to match my husband's and I's styles and photo needs to a PERFECT photographer that worked extremely well with my family and bridal party. The quality of our pictures are beyond words and are just simply amazing. I am so happy to have found/used Eivan's services for my wedding and can't wait to have these memories for a lifetime!!
Vendor response 10/02/2018
We are extremely EXCITED to see this 5-star review you have left for us, Marissa! We are p...
leased to see your satisfaction for it gives us all tremendous encouragement to continue working hard. All of us here want to thank you for being such a delight to work with & always remember you have a friend at Eivan's!
Knottie1468608225
5.0
7/15/2016
From beginning to end, our experience with Eivan's was first rate. We were looking for wedding photography over the course of our big day and Eivan's delivered. Our sales representative, Dughan, was highly responsive to every question we had, took us through our entire contract in great detail and was attentive to our needs at every step. Our photographers, Artur and Nick and videographer, Max were tremendous. They were professional, yet relaxed and very pleasant, and fit in with our guests extremely well. They took well over 2,000 photos and hours and hours of video! We could not have asked for any better than this team. I highly recommend Eivan's.
Vendor response 10/02/2018
We take pride in giving outstanding service to every client & are very overjoyed in receiv...
ing your appreciation, Michael! Our dedicated staff, including Arthur, Nick, and Max, will be pleased to learn of your high praise and satisfaction with our services provided. Thank you for any and all recommendations. Always remember you have a friend here at Eivan's!
Katy L
5.0
7/13/2016
All I can say is wow! We hired Eivan's for our wedding day and I have to say it was the absolute best decision and right choice! The price was very fair and the employee who booked us was very flexible and willing to help us out in any way possible. Our photographer, Tom Widmar, was absolutely AMAZING! He was very prompt in responding to emails, he communicated well with me, he was on time and ready, he stayed busy the entire time taking thousands of pictures, he was patient with me when I was overwhelmed, he was kind, and most of all he shot BEAUTIFUL work. I would do business with both Eivan's and Tom as well. Thanks for having such an important part in my special day!
Vendor response 10/02/2018
Wow, Katy! I don't know how we can ever thank you enough for this amazing review! Our dedi...
cated staff, including Tom, are glad you found our services very accommodating & for always trusting us to capture one of the most important days of your life. We appreciate any and all recommendations and thank you for being the BEST part of Eivan's!
Amanda I
5.0
7/10/2016
Our Wedding was June 12th 2016 at the Abbey Resort in Fontana, WI. The venue was beautiful, and our photographer, Mike, knew exactly how to capture our perfect day. He had structure, which I appreciated. It was very clear that he knew exactly what to do to get great photos. I felt he, and Brandon (our videographer), were very flexible and professional. Not to mention, they were extremely kind and outgoing. When we received our photo gallery, we were over-the-top excited and happy. Mike truly caught the essense of our big day. My suggestion to you brides and grooms- do not get the lowest package. It was impossible for us to choose only 30 photos- we called for an upgrade right away. Definitely get the package with the rights to all the photos because they do such a wonderful job capturing all the special moments :) When doing my upgade, Sam was also extremely helpful in making sure I could get
exactly what I needed. We highly suggest Eivan's!
Vendor response 10/02/2018
Thank you for taking the chance in letting us capture your special day & being able to pro...
vide many memories along the way, Amanda! Our dedicated staff, including Mike, Brandon, and Sam, will be pleased to learn of your satisfaction and experiences in working with our company. All of us want to thank you for being such a delight to work with and for being the BEST part of Eivan's!
Knottie1466191934
5.0
6/17/2016
Eivans did such a wonderful job the day of our wedding on May 28, 2016. The entire staff was polite and respectful and they showed up on time to each location the day of our wedding. I would recommend Eivans to all of my family and friends looking to hire a a photography company.
Vendor response 10/02/2018
Knottie1466191934, we take pride in giving outstanding services & are very overjoyed in re...
ceiving your appreciation! Please do keep us in mind for any recommendations for you always have a friend at Eivan's!
Celina G
5.0
5/31/2016
My husband and I were married on 12/12/15 and we were very grateful to have Eivan's photography and videography capture our special day. We worked with Mike and Shannon and they were a pleasure to work with. They captured moments that I wouldn't have otherwise seen which made me very happy. They were very professional and prompt and worked well with my large bridal party. The price for what you get is amazing and Eivan's was always quick to answer questions throughout the planning process.
Vendor response 10/02/2018
Celina, we are grateful you have taken the time to leave us this 5-star review! It's clien...
ts like you that make our job wonderful and are pleased to see you found our services very accommodating. We cannot thank you enough for this review & always know you have a friend at Eivan's!
Karlie L
5.0
5/20/2016
So professional and creative! Started a head of schedule and continued throughout the day! Flexible with some new ideas we had. Took tons of pictures and kept things fresh and fun!
Vendor response 10/02/2018
Karlie, thank you for giving us such valuable feedback! We are very grateful for this 5-st...
ar review & thank for being the BEST part of Eivan's!
Emma O
5.0
5/20/2016
The value and the professionalism of the photographers and videographers is incredible. Highly recommend!
Vendor response 10/02/2018
Emma, we appreciate your feedback very much! Please do keep us in mind for any recommendat...
ions for you always have a friend at Eivan's!
Kathryn B
4.0
5/11/2016
Both the photographer and videographer did a great job! The package deal offered was an amazing value!!
Vendor response 10/02/2018
We appreciate you for taking the time in letting us know about your photographer & videogr...
apher experience, Kathryn! Thank you for all the kind words and for being the BEST part of Eivan's!
Celia S
5.0
5/11/2016
I got married September 28, 2013! Not sure why it took me this long to write a review. But here it goes:
I love pictures, I think they are one of the most important aspects of any celebration. A picture can take you back in time and allow you to remember that day like it was yesterday. For that reason I was looking for a company that took their job seriously and was affordable.
I came across Eivans while searching on this website www.theknot.com and gave it a shot. I saw the price and thought it was too good to be true. We scheduled a consultation and got lucky to have Steve as the consultant and as our photographer. He was awesome, so easy to work with and went along with anything I asked of him. He was so helpful and friendly. He was yes to make sure the day went smoothly. They prices were reasonable, compared to other companies. I felt that we got a lot for our money. The one thing I wish I would had done however was buy the copy rights to the pictures before the wedding. As they become extremely expensive after the wedding.
After almost three years I called Evian's to see if the price for the pictures' copy rights had gone down, unfortunately it was the same price. I asked my husband if the pictures were worth it, which to be honest they are, but the price was out of our budget. I called again and asked if something could be done, they were able to bring the price down to something more comfortable. Though ideally it's not what I wanted to pay, I'm thankful they worked with me and lowered the price.
I went ahead and bought the copyrights to my pictures and I don't regret it one bit! I do love the pictures and the work that Steve did! I know I will have these memories to cherish for years to come!
I recommend Evian's Photography in a heartbeat.
Vendor response 10/02/2018
This review is better late than never that's for sure! We cannot thank you enough for this...
incredible 5-star review, Celia. Within our industry, we do our best to keep the prices within our services at a reasonable price and we're happy to hear we have met your within your budget. Your pictures are breathtaking and Steve had so much fun creating magical moments with you and everyone apart of the big day! Please do keep us in mind for any recommendations for you always have a friend here at Eivan's! :)
Lindsey B
5.0
5/08/2016
Our photographer and videographer were amazing! very artistic and had great ideas. The customer service is great too, they always emailed back or returned my calls in a timely manner! Cant wait to see my photos and video.
Vendor response 10/02/2018
Are they amazing?! After reading this great review I'd say you're the amazing one, Lindsey...
! Seeing your satisfaction thus far with the services provided on your wedding day makes us feel that much more excited for you to receive your final product. We cannot thank you enough for this review and for being the BEST part of Eivan's!
Tori H
5.0
4/28/2016
Our photos are beautiful. Will C. & John were great. Thank you guys so much
Vendor response 10/02/2018
Tori, thank you for taking the chance and letting us capture your special day! You always ...
have a friend here at Eivan’s!
Elizabeth S
5.0
4/28/2016
I've had 2 of my friends use eivans and the photographer Will. We were excited when we found out he was doing our wedding as well
Vendor response 10/02/2018
Tori, thank you for taking the chance and letting us capture your special day! You always ...
have a friend here at Eivan’s!
Julia I
5.0
4/27/2016
We had a wonderful experience with Will as our photographer and Nancy as our videographer! The day was handled with efficiency and professionalism and Will was wonderful at directing the flow of the pictures and arranging us for pictures. We received the picture proofs this week and we are so pleased with the photos and the fact that we received 2300 pictures! Eivans lets you see the proofs on their website with a watermark and then you can purchase the download rights immediately at an additional cost or wait a couple of months to receive the CD of all the photos (if purchased with your package). We will be waiting, but we are very happy with how they turned out and looking forward to sharing the photos!
Vendor response 10/02/2018
Julia, thank you for sharing your experiences in working with Eivan's! We have personally ...
let Will & Nancy know how satisfied you have felt with their services provided on your wedding day. We cannot thank you enough for this outstanding 5-star review & always know you have a friend at Eivan's!
Michelle G
5.0
4/23/2016
We had Will as our photographer... Amazing! He was very thoughtful and was always making sure that we were getting the pictures we would like without overwhelming us. We made sure everything went smoothly. Highly recommend using Eivan's and Will
Vendor response 10/02/2018
Michelle, we have personally let Will know how satisfied you have felt with his services p...
rovided! We take pride in giving outstanding services and are overjoyed to receive any compliments & appreciations toward that. Thank you for being such a delight to work with & always remember you have a friend here at Eivan's!
Shenika C
5.0
4/20/2016
Loved their work! It was very affordable and I couldn't have asked for a better company to capture the best day of ever ! I would definitely recommend them to anyone getting married !
Vendor response 10/02/2018
Shenika, thank you for being the BEST part of Eivan's and for taking the time to leave us ...
this 5-star review! Please do keep us in mind for any recommendations for you always have a friend here at Eivan's!
Mike M
1.0
4/15/2016
Read the contract! We were going to go with Eivan's for our photos and video until we read the contract. The experience from the beginning was a bit off. In the initial phone consultation, the girl spoke so fast and it seemed like she just wanted me off the phone to sign the contract. Then they want a $250 deposit before ever seeing the contract, which turned us off. It was refundable, but still, we don't get to read the contract before putting money down? And then when you get the contract, it's only good for 24 hours, so you can't shop around. Then in the contract, it states several times that they are not responsible for lost pictures, or pictures not taken. I'm sorry, but if the photographer erases all of the pictures, then he/she IS responsible. It also states that photographer has priority over the guests for pictures and will do whatever is needed, i.e. push guests out of the way or just not take the picture at all, which of course they are not responsible for. They are also not responsible for taking any pictures which you want them to take. If you need to cancel the event, then you have to pay the full amount of the contract PLUS 50%. Seriously? They claim it's not a penalty, it's for damages. Finally according to the contract, you are not allowed to write any negative reviews. If you do, they will charge you for every day the negative review is posted. It is not enforceable, but you would still have to fight it and this is why you can't find many, if any, negative reviews about their service. What are they hiding if you can't leave a negative review? Buyer beware!
Vendor response 04/18/2016
Dear Mike,
Thank you so much for your feedback. We understand your concerns and we will u...
se your experience to improve the booking experience for all of our prospective clients.
There is no question that our most popular wedding and video package at $1299 is the best value available, nationwide. In order to offer a package of 10 hours of photography and 10 hours of video, including a modern 10x10 wedding album, and HD video, we must apply a contract that addresses all possibilities fairly, for both Eivan's AND our clients protection.
I invite you to contact our Customer Relations manager directly so that your individual concerns can be addressed.
We always do our best to not simply meet your expectations, but to exceed them. Give us the opportunity to clear up any misunderstandings that you may have.
Thank you, and we wish you the best of luck on your wedding day, no matter who you chose to use. (We really hope it will be us!)
Morgan W
5.0
4/14/2016
0
kelly w
1.0
4/06/2016
We are throughly disappointed with the Eivan's Nationwide Photo vendor.
Composition was not done well with legs cut off or too much foreground. Editing was incorrect with subjects so far away. The photographers were inconsiderate to wedding guest and wedding party alike. when we share our concerns before we had received our pictures, Eivan's held our photos "hostage" until we remove our poor review. BEWARE BRIDES, you will spend $1,200. or more, and the memories of your special day will be sub standard. (they get one star ONLY because a rating is required)
Kelly from Colorado Springs, CO
Vendor response 04/14/2016
Dear Kelly,
Thank you very much for posting this wonderful review. Unfortunately, we’ve se...
arched through our client database and do not have a record of a Kelly from Colorado Springs, CO.
If this is an attempt from a competitor, please show some professionalism and try to create better packages to grow your business instead of trying to defame a great business.
If this is a real review, please contact us with your real name, and wedding date so we can have our amazing customer service team turn your opinion around & add you to our very satisfied client list.
Kind Regards,
Customer Service
Amanda A
2.0
3/30/2016
Although we loved our personal photographer and videographer, working with this company was a nightmare. We were going back and forth with them for about 6 months after our wedding because there were missing pictures from our wedding. Some were still never located (some of the most important photos to us) and the few we did receive came back poor quality. When we asked the status of where our photos were, we were told they were "too busy" to find them. We were able to get enough to make our album something we are proud of, but I would not recommend this company to anybody.
Amy G
5.0
3/26/2016
Our photographer, Sandor was fantastic! He was energetic yet thoughtful about the poses we shot. My husband is not the best at taking picture, Sandor made him feel comfortable and the pictures turned out beautiful! Thank you so much!
Vendor response 10/02/2018
Thank you for this amazing 5-star review, Amy! Sandor has said nothing, but GREAT things a...
bout your wedding day & had the absolute pleasure of capturing moments apart of it. It has been nothing but a pleasure working with you & your husband throughout this process. Thank you for being the best part of Eivan's!
Alyssa A
1.0
3/10/2016
Went through an online registration process to schedule a consultation. Consults were two weeks out, and they no-showed. Literally I'm writing this after waiting 15 mins past my scheduled time that I booked two weeks ago. In the meantime they've also sent me about 20 emails... I'll be spending my money on someone who will show up.
Knottie1457589884
5.0
3/10/2016
Eivan's Photo & Video provided me and my wife exceptional service. They were very kind and professional and they helped me with accomplishing our desires. The photographers have great knowledge because they took superb engagement photos and our photographer chose our beautiful location. So no worries if you can't think of a place to do your photos! They were also very helpful in what I wanted to do in the reception because I wanted to sing for my wife and they provided me a mic to clip on my jacket and it was heard directly to the video so there was no echo. Overall, the service was stellar and you get a lot for your money so if you want QUALITY, go with Eivan's Photo & Video.
Vendor response 10/02/2018
We appreciate & thank you for taking the time to write this fabulous review, Romone! From ...
day one it has been nothing but a pleasure working with you and your wife in this process. Again, we cannot thank you enough for this outstanding 5-star review & thank you for being the BEST part of Eivan's!
Holly D
4.0
3/08/2016
Eivan's was a great company for photo and video. The package that I received was a fantastic price! I was a little upset that my photographer was 3o minutes late to the hotel. The videographer was on time and didn't stop rolling for the majority of the time. I had to remind my wedding coordinator to tell the photographer to take photos during certain times, but it still went well. The photographer was very funny and easy to work with. I would recommend them again!
Vendor response 10/02/2018
Holly, we are pleased that you have taken the time in writing this amazing review and for ...
sharing your experiences while working with our company! All of us here want to thank you for being such a delight to work with and always remember you have a friend at Eivan's!
Knottie1457042013
5.0
3/03/2016
Every moment I wanted captured was done, even the ones I didn't expect. Both photographer and videographer were wonderful. Publications department are very professional and cooperative.
Vendor response 10/02/2018
Knottie145704213, we are so pleased to hear your overall experience with our company was s...
atisfying! ALL of our dedicated staff will be pleased to learn of your high praise throughout your experience with us. Thank you for being the BEST part of Eivan's!
Samantha a
5.0
2/27/2016
I couldn't have asked for a better team for my wedding. Will and John were both amazing and had no problem creating any visions I had for pictures. They did all I asked plus more and were so great in carrying out requests made by me or guests. I had several guests rave about how wonderful will was in taking photos from table to table. I was skeptical in pricing from the beginning but after I have no doubt I received the best for my money.
Vendor response 10/02/2018
Thank you for taking the chance in letting Will and John capture your special day & allowi...
ng them to provide many memories along the way, Samantha! They work very hard and with your approval this will provide them with even more encouragement to keep doing what they do best. Please keep us in mind for any recommendations for you always have a friend at Eivan's!
Susie D
5.0
2/26/2016
I would recommend Eivans to everyone. They did such a phenomenal job with our video and photos, that I cannot thank them enough. I know, after having our wedding, that one of the most important things that a bride and groom need to look into is their photographer and videographer. That is the only thing, besides your memory, that lasts from that day, until forever. They were able to capture such amazing footage that I did not know was possible. I've never really done any photo shoots or anything, and the way they made us look in these photos were incredible! Some of the shots they took were so amazing, we had about another 5 couples book with them, just based on the two or three photos they saw of us on our wedding day. Not to mention, the prices and their customer service is great. Someone always gets back to me immediately if I call with any questions, and we were shocked that the pricing for photos and videos were not outrageous compared to several other companies. We are so happy we chose them for one of the most important days of our lives. This is truly a great company that I would recommend to anyone!
Vendor response 10/02/2018
Susie, we would recommend you to any business if we could! We cannot thank you enough for ...
this fabulous 5-star review. ALL of our dedicated staff will be pleased to learn of your high praise throughout your experience with us! Please do keep us in mind for any recommendations for you always have a friend here at Eivan's!
Nina d
5.0
2/25/2016
Last year, my husband, (then fiancé at the time), and I were on the search to find a wedding photographer and videographer. Since we were on a tight budget, we sought out a company that can offer quality photo and video within an affordable price point. After several months of research, we came across Eivan's. We found them through a magazine advertisement on The Knot Chicago for a 10 hour Photo and Video package starting at $1299.00. Knowing this info, we were intrigued and decided to do more research on their work and what they can offer us.
At first, we were skeptical with the low cost of the package. Many photographers charge thousands of dollars (I've seen photography pricing range from ($3,000 to 5,000) for photography only! And that's just separate from your additional video expenses!!! So obviously when we learned that they would provide both photo and video for a fraction of their cost, we then decided to check out their portfolio on their website to view their work. On their website, they had sample video highlights from prior weddings (which were shot on location) off their blog page and I'll have to say after viewing a few, they were excellent. It's no wonder they claim to hold the title of being professional storytellers of weddings!
Their video reel highlights had professional grade cinematic quality to them. It was almost like watching a Hollywood movie except the stars are you and your husband!!! You even get the chance to add in your own special music to your wedding video so that was an added bonus. Using their downloadable link, you transfer your MP4 music and download it to their web page. Having the ability to add your favorite song to your wedding video really offers that personal touch to signify your special day. We loved their work so much that after looking at a few portfolios, my husband and I immediately booked an appointment with Elaine over in sales to make sure our date was available (which it was ). YaaY!!! Flash forward to 6 months post wedding... As I look back at our wedding album and DVD, I never regret choosing Eivan's.
Once you've booked with Eivan's, there are forms they will periodically send you up until your big day. These forms are for you and your spouse to fill out detailing exactly what moments you want documented in order of priority. From there, they build a timeline for you so that every shot from beginning to end gets covered and nothing gets missed. On the week of your wedding, your photographer and videographer contact you over the phone to go over logistics and final details. They go over your ceremony and reception time line one last time to make sure your day runs smoothly and you get the pictures you want. I love that they have all this organized down to a science which tells me that they A.) Know what they're doing, B.) they've done it for a long time, and C.) they make sure that no detail goes missed as long as you specify what you want documented.
Customer service was awesome and their customer relations handled any questions I had as quickly and prompt as possible. Sam was a pleasure to work with and the staff were kind and attentive to what my husband and I were looking for when it comes to professional wedding video and photography. Thank you Eivans for helping us create and document wonderful memories we will cherish for years to come.
Vendor response 10/02/2018
We are incredibly grateful that you took the time out of your day to leave us this amazing...
5-star review, Nina! It's clients like you that make our job wonderful and with your positive feedback it gives us all tremendous encouragement to continue working hard because we're doing something right. It has been nothing but a pleasure working with you & your husband throughout this whole process! We appreciate your gratification and thank you for being the best part of Eivan's!
Holly H
1.0
2/23/2016
I was very impressed with their website and the prices are the best around so I tried to hire Eivans for my wedding and found it was too good to be true.
The sales tactics are high pressure: they would only send a contract after making a $250 deposit and the contract must be signed within 24hrs. I asked for contract amendments since the contract listed the videography service for $1299 instead of the $999 deal listed on the website. I was told there is a $300 fee that is added to every package. So I asked for the contract to clearly show this fee was added to the $999 package, not a problem.
I asked for basic consumer protections added to the contract: a statement of guarantee of turnaround time and the company cancellation and refund polices added to the contract. They were very polite about it, but it is clear that they are looking for people that just sign a contract without looking at the terms. They immediately refunded my deposit and wished me a great day.
Knottie1456016926
5.0
2/20/2016
The planning for a wedding is so stressful especially as we got closer to our wedding date. The one thing that I was confident and secure in was our photographer and videographer Evians. Everything went so smoothly from beginning to the end. They are very professional and offer competitive prices. We were able to schedule all of are pictures when we were ready we did not have to worry about dates unavailable and all of are pictures turned out great. I was also glad that I decided to get the wedding video because there were so many things I did not see or forgot about because the day goes so fast. Thanks to Evians I have beautiful pictures and a video that will last a lifetime. I have no regrets and refer them to all my friends.
Vendor response 10/03/2018
We take pride in giving outstanding service to our client's & are very overjoyed in receiv...
ing your appreciation, Knottie1456016926! We pride ourselves on quality and service for when couples have a great experience we are always pleased to hear about their satisfaction. We cannot thank you enough for the recommendations and always know you have a friend at Eivan's!
Karissa B
5.0
1/12/2016
Eivan's photography and video did an amazing job at our wedding! The staff was all very kind and professional. They kept us on track during the day and made sure all of the important moments of our day were captured! I would highly recommend Eivan's.
Vendor response 10/03/2018
It has been nothing but a pleasure working with you & your husband throughout this process...
, Karissa! We work our hardest to prepare couples for their big day and ALL of our dedicated staff will be pleased to learn of your high praise throughout your experience with us. We cannot thank you enough for this outstanding 5-star review & thank you for being the BEST part of Eivan's!
Knottie99426964