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Eivan's Photo & Video
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AWARD WINNER (6X)
Thanks to recommendations from couples on The Knot
We offer a personalized experience backed up by more than 30 years in business delivering high quality, creative photography and video on time and within your wedding budget.
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Reviews
4.4
out of 5.0249 reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
Eivan's received high praise from reviewers for their photography and videography services for weddings. Reviewers highlighted the professionalism, organization, and friendliness of the staff, particularly photographers and videographers like Mikayla, Christopher, Rita, and Alex. Customers appreciated the communication, organization, and guidance provided throughout the booking and event process. Many praised the quality of the photos taken, the attention to detail, and the ease of working with Eivan's, making it a highly recommended choice for capturing wedding memories.- Top reviews
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Corrie A
5.0
10/28/2024
We had Mikayla as our photographer and Christopher as our videographer and they were both AMAZING! They were both so organized and detail oriented! I would HIGHLY recommend them and this company to anyone!
Vendor response 10/28/2024
Thank you so much for the glowing review, Corrie! We're thrilled to hear that Mikayla and ...
Christopher made your day so special with their attention to detail and commitment. It means a lot to us that they exceeded your expectations.
We’ll be sure to pass on your kind words to them, and thank you again for recommending Eivan’s so highly! Wishing you many happy memories ahead.
Daria R
5.0
7/26/2023
From the beginning of searching for a photography company to use for our wedding to interacting with the helpful team at Eivans… we had nothing short of a fantastic experience with Eivans. Our photographer was AMAZING as we had her for our engagement session as well. The videographer was also outstanding! We are so happy to have chosen Eivans and I feel you’d be in great hands also:)
Vendor response 07/26/2023
Thank you so much for your kind words, Daria. It brings us tremendous joy to hear that you...
had an amazing experience working with our photographer and videographer as you celebrated such a special occasion in your life. Our team works hard to ensure all of our clients have a seamless and wonderful experience from the beginning of their search to the final delivery of images.
We were so happy to be part of one of the most important moments in your lives, and we thank you for taking the time to share your positive review. We wish you many more moments full of joy and love!
Any questions?
Megan W
5.0
7/24/2023
We have not recieved our pictures yet, but I wanted to say that the process for obtaining a photographer for my event was easy and organized. The photographer for my even was professional and knew who to have where and what places people should be in the make the picture perfect! Great company.
Vendor response 07/25/2023
Dear Megan, thank you for your positive review of Eivan’s Photo & Video. We are so pleased...
to hear that the process of finding a photographer was easy and organized! We pride ourselves on providing professional and quality service in capturing precious memories.
We appreciate that you took the time to write a review and we look forward to delivering your photos soon. Thank you for choosing Eivan’s Photo & Video!
Joanna T
5.0
7/19/2023
The Eivan’s photographer was very kind, patient, and easy to work with at our wedding. Eivan Customer service was also very helpful in setting everything up at the start and in finalizing orders at the end. We highly recommend Eivan.
Vendor response 07/19/2023
Thank you so much for your kind words, Joanna! We are humbled to hear that you had such a ...
great experience with our team at your wedding. It's our goal to make sure every customer has an excellent experience from start to finish and we are so glad we achieved that with you.
We appreciate your recommendation and thank you for choosing Eivan’s Photo & Video for your special day.
Tyneisha G
5.0
7/12/2023
Eivans was very professional and communicative from start to finish. My husband and I were both very impressed with our photographer he was so patient and kind while still getting the job done. I would recommend to all!
Vendor response 07/13/2023
Thank you so much for your kind words, Tyneisha! We are so happy to hear that you enjoyed ...
your experience with us. Our team constantly strives to communicate and provide the best service possible, and it's wonderful to know that we achieved this high standard for you.
Your photographer did an amazing job capturing the love between you and your husband—this is something you will cherish for many years to come. We look forward to working with more great customers like yourself, and we thank you for recommending us!
Majerle T
5.0
7/11/2023
My photographers were amazing very structured and kept us on schedule! They got every photo and pose that I wanted for my big day! Thank you!
Vendor response 07/12/2023
Thank you for choosing us for your special day, Majerle! We're so happy to hear that our p...
hotographers met your expectations and made sure the process ran smoothly. It sounds like it was a perfect day and that's exactly what we strive to deliver. Congratulations - we wish all the best to you both!
Abraham G
5.0
7/10/2023
Our photographer and videographer were very friendly and professional. The entire process was smooth. From signing the contract, to connecting with the photographer and videographer. It was truly a wonderful experience working with Eivans.
Vendor response 07/10/2023
Thank you for your kind words, Abraham! We are thrilled to hear that you had a wonderful e...
xperience working with our photographers and videographers. It means the world to us to know that we were able to make the process of signing the contract and connecting with them so smooth for you. Our team prides themselves in providing top-notch service to our valued customers, and your feedback is very encouraging.
We look forward to welcoming you back soon!
Shannen K
5.0
7/07/2023
Eivan's was great! They had upfront and transparent pricing (especially when you're busy and can't take hour long zooms), easy to pick a package/book and our photographer was wonderful! You can tell how experience she was and had great ideas!
Vendor response 07/07/2023
Greetings Shannen!
We're so glad that we were able to exceed your expectations for your s...
pecial day. We understand how meaningful life events can become and we are delighted to have been part of your celebration.
It is wonderful that you had the opportunity to have a conversation with your photographer about all the must-have photos for your wedding, as well as some of her own creative shots that really made it shine. We commend our talented photographers here at Eivan's and are delighted that you experienced this quality firsthand.
Thank you again for choosing us!
Jaclyn W
5.0
7/06/2023
The 6 hour photography and videography package was wonderful!! Rita and Alex were fun and experienced, which made the photoshoots lively and authentic. They communicated poses well and had a lot of great ideas for us to try, and they came out so good! They made it easy to stick to our schedule and get as much out of our time with them as possible.
Vendor response 07/07/2023
Jaclyn, thank you so much for taking the time to review Eivan's Photo & Video! We are deli...
ghted that you were pleased with your 6-hour photography and videography package--it sounds like Rita and Alex did an amazing job.
We truly appreciate your kind words about their professionalism, creativity, and sense of humor. We strive to ensure everyone feels welcome and comfortable when working with us. We are grateful for your glowing compliments and look forward to having you back again soon.
Adria N
5.0
7/06/2023
The best experience I had, from buying my package all the way through to the wedding day! The photographer was also amazing and did such a great job! I would highly recommend them to anyone!
Vendor response 07/07/2023
Adria, thank you so much for your positive review of Eivan's Photo & Video! We're so pleas...
ed to hear that you had such a great experience from start to finish. Our photographers work hard to capture those special moments, and we couldn't be happier our service made your wedding day even more special. We really appreciate the kind words and are grateful for your recommendation. Thank you for choosing us!
Natashia J
5.0
7/05/2023
Our wedding photographer and videographer were amazing and did an awesome job. They were so professional and on time. My husband and I are glad we were to work with Eivan’s to capture our wedding day.
Vendor response 07/07/2023
Thank you so much for your wonderful review, Natashia! We are delighted to hear that Eivan...
’s Photo & Video exceeded your expectations on your wedding day. Our photographers and videographers strive to create timeless memories. We are grateful for the trust you have given us in capturing those special moments and appreciate your feedback.
Once again, thank you for your kind words!
Heather L
1.0
9/29/2022
This company falsely advertises and the journey with then is an untruthful one. They have caused so much heart ache and stress 30 days prior to our wedding.
Assigning a photographer we did not select on their form. Get notified in an email less than 30 days of this photographer they assigned to us and never bother to include a portfolio link.
Photographer was opposite gender then requested. They didn’t care. They didn’t make any attempt to match us with the perfect match as stated. We felt taken advantage of as a paying customer and charge fees for everything with out trying to hold their end of the bargain. The Knott should not be marketing the business.
Thank It’s absolutely disgusting how they run their business! We had to cancel less than 30 days prior to our wedding because of their unethical and dishonest business.
Wedding date is 10/8, it wouldn’t let me select a future date outside of September.
Stephanie C
1.0
5/17/2022
Right from the beginning, Eivan took our money and we had no way to back out or ask for a refund (as it was stipulated in fine print). There was zero human interaction - we felt like engaging with a soul-less enterprise. The videographer assigned to us did not even initiate contact. We reached out because it was four days away from the big day and the dude simply got to know us; didn't even inquire about the flow or anything about our preference. Our videographer shot our first kiss --- behind our officiant. Our faces weren't seen at all. (face palm)
Their output was VASTLY DIFFERENT from what they present in their portfolio. It seemed like a high schooler edited our video. Audio was trash (didn't use our choice even if we pre-picked our own audio). White balance was way off. From bluish to orange footage after footage.
Shot all the wrong scenes in our wedding, so much dead air in the videos, didn't even trim the unnecessary parts.
I don't know why Eivan's won the best in weddings award. Working with them was just a complete waste of money. We probably won't even use/share their video. It would just give our wedding a bad memory.
Vendor response 05/18/2022
Hi Stephanie, thanks for your honest review of Eivan's Photography. We're sorry to hear th...
at you didn't have a good experience with us.
We understand how important your wedding day is and we're sorry that some of the shots didn't turn out the way you wanted them to. We always try to be as responsive as possible to our customers and we would love to be able to help make things right. Please email us at info@eivans.com to see if we can help.
Francene N
5.0
2/08/2022
Finding a Photographer & Videographer was one of the major worries for us but when I reached out to Eivan’s Photo & Video, they made the process so easy! They were upfront about their packages and prices. We had zero issues the day of our wedding. Both specialists were professional and accommodating.
Briana W
5.0
2/07/2022
I am so extremely impressed with Eivan's! My photographer, Alisha, and my videographer, Paul, were very professional, kind and upbeat. The customer service I received via phone and email from the staff at Eivan's to set up everything was great and they were knowledgeable and answered all my questions. I would highly recommend Eivan's to anyone wanting to immortalize their wedding or any other big event.
Vendor response 02/07/2022
Thank you so much for your review, Briana. I'm glad to hear that our team was able to prov...
ide excellent service and create a memorable experience for you!
It means a lot when we hear from our clients about how they feel after their event, we are always available to help make sure the customer has all of their needs met. Thank you again for taking the time to share your thoughts about us--we appreciate it!
Nicole C
5.0
2/03/2022
The process to book them was smooth and they answered any questions I had. Alex the photographer captures every moment I stated.
Vendor response 02/03/2022
Nicole, thank you for your feedback. We are so glad to hear that the process went smoothly...
and Alex captured all of the moments you wanted!
We hope you enjoy your photos and please let us know if there is anything else we can do for you.
Samantha P
5.0
1/24/2022
My husband and I booked a photographer and videographer from Eivans for our December wedding. I thought customer service responded to my questions in a timely manner and were helpful in answering any questions we had. Both of the gentleman assigned to us were very professional and responded to our questions in a timely manner. We especially loved our photographer Denzil. We had our engagement shoot with him and the pictures came out beautiful! He was easy to work with and made the whole experience fun and made us feel comfortable during that shoot and on our wedding day. We can’t wait to see the pictures and video!
Vendor response 01/24/2022
Thank you for your review, Sam. We're so glad to hear that Denzil was able to capture the ...
love and joy of your wedding day! We hope you enjoy looking back at these images for years to come.
I'll be sure to pass on the feedback about our customer service team as well - we want to make sure that all of our customers feel important and valued. If there's anything else we can do for you in the future, please don't hesitate to reach out!
Rebecca M
5.0
1/23/2022
We were kept up to date on the information about our photographer, got to meet with him virtually to discuss details, and he checked in about the schedule several times. On the day of the event he was charming and efficient and took all the photos we ever could have wanted. Really excellent work.
Vendor response 01/24/2022
Dear Rebecca,
Thank you so much for your review! I am so pleased to hear that Eivan was a...
ble to meet all of your expectations. We are thrilled that he was able to capture the memories of your special day in such a beautiful way. Thank you again for taking the time to leave us this feedback!
Rachel F
5.0
1/19/2022
I had a wonderful experience with Eivan’s photography! I had an enthusiastic, professional, and accommodating photographer! Cannot wait to see the images and captures moments. Highly recommend Eivan’s services.
Vendor response 01/20/2022
I am so happy to hear that you enjoyed your experience with us Rachel. It's wonderful when...
we can create moments for our clients and capture them in the best possible way, I hope you'll enjoy looking back on these memories for years to come!
Thank you for choosing Eivan's Photography and please don't hesitate to reach out if there is anything else we can do for you in the future!
Levi M
5.0
1/18/2022
Eivan’s was a great choice for our wedding photos! Everyone we spoke to from the company was friendly, every step of the way. Our photographer was fantastic, too! She was friendly, professional, and very thorough. She made an incredibly, INCREDIBLY detailed list of every photo we wanted, and completed every single one. She instructed us on how to pose, where to look, etc., and was very supportive and engaged while doing so. We loved having an Eivan’s photographer at our wedding, and you will too!
Vendor response 01/18/2022
Hi Levi, thank you so much for your kind words! I'm glad to hear that we were able to meet...
your expectations and our photographer was a good fit for you. We strive to create the best experience possible for everyone who chooses Eivan's Photography and it sounds like we did just that :)
Thank you again for taking the time to leave us this review, it means a lot! If there is anything else we can do please don't hesitate to reach out.
Vicki K
5.0
7/08/2021
My experience with Eivan's from start, in between to finish has been great! The pricing was right in our range, the service from our videographer and photographer were exactly what we were looking for. Our guests even though they were friend of ours because of how well they meshed into our craziness! We had a culturally traditional wedding so I was afraid of what they were going to be able to capture but they did an amazing job capturing everything we wanted! After the event, the communication didn't stop. we knew exactly what was happening and when. We would recommend them to any and everyone!
Vendor response 07/08/2021
Greetings Vicki & Timothy,
From all of us here at Eivan's, congratulations on your marria...
ge! Thank you both for taking the time out of your busy day to showcase your Eivan's experience and for recommending us to everyone: "My experience with Eivan's from start, in between to finish has been great! ...After the event, the communication didn't stop. we knew exactly what was happening and when. We would recommend them to any and everyone!" We're thrilled that our Expressions Photo & Video Package was able to capture all your needs and wants. As this package, as well as any of our other packages we offer, are designed to provide you with superb services at an affordable price! With possibilities of upgrading and customizing to your wants and needs at a later date. Thank you both, Vicki and Timothy, for being the BEST part of Eivan's!
Sincerely,
Helen A.
Eivan's Photo & Video
Kaitlyn L
1.0
11/14/2020
I am not one to write negative reviews, but our experience was so horrible that I can't say nothing: Hire literally ANYONE before this company. I'm happy to have some video and photographic evidence of our wedding day, but the photographer was rude and snapped at multiple of our guests and the video editing was horrendous--we're talking powerpoint-like special effects and transitions between shots. Our wedding date was even wrong in the video. When asked to revise the video without the "special effects" and with the correct date, the edited version merely swapped out footage and left the special effects in place. I was so disheartened and disappointed that I didn't bother downloading the videos. Now a year out, I figured I might as well have the videos I payed for, and it's going to cost $420 after taxes to retrieve it from their computer database. Save yourself money and disappointment and hire someone local
Vendor response 12/10/2020
Kaitlyn and Sean,
Thank you for providing us with your feedback. We regret not being able...
to provide you with free or discounted products/services to avoid such a negative review from you. Our Expressions Photo & Video Package is designed to provide you with superb services at an affordable price! With possibilities of upgrading and customizing to your wants and needs at a later date. Please contact us to resume working with you toward a reasonable resolution. Have a great rest of your day and please stay safe and healthy.
Kristy K
5.0
12/09/2019
We just got our photos back and we can’t stop looking at them! They turned out so beautiful! We had a great experience with Eivan’s. We purchased the photography and videography package. The process was easy, we let them know where we were getting married and then were able to select the photographer and videographer based off of their portfolios. We were then contacted by both the photographer and videographer in order to be able to let them know what we were envisioning and make sure were on the same page and go over timelines. They showed up on time and got right to work. They also were not in your face so it wasn’t awkward. Our pictures look amazing and we got them back within 3 weeks. We highly recommend contacting Eivan’s!
Vendor response 12/12/2019
Hi Kristy & Hayden,
Congratulations! We hear your wedding bells ring loud and clear. Kris...
ty and Hayden, thank you for taking time to showcase your "great experience with Eivan's" and for "highly recommend[ing]" everyone to contact us for their special day. Your appreciation for your photographer and videographer team has been share with our Events Department as well. Thank you both for being the BEST part of Eivan's!
Sincerely,
Helen A.
Eivan's Photo & Video
Allison L
5.0
12/05/2019
Eivan's was such an excellent choice - easy from start to finish. Would highly recommend their service. Great pricing, too!
Vendor response 12/06/2019
Hi Allison and Kyle,
Congratulations on your marriage! From all of us here at Eivan's, th...
ank you so much for taking the time to showcase your wonderful experience with us. We're all thrilled to hear you had a great time and enjoy your images that were captured. If either of you ever need us, please don't hesitate in reaching out to us for assistance. Allison and Kyle, thank you both for being the BEST part of Eivan's!
Sincerely,
Helen A.
Eivan's Photo & Video
Jamie W
5.0
11/11/2019
Eivan's was a great company to work with. When I was searching for a videographer for our wedding I had gotten a few quotes that were way out of our budget and nearly gave up on having a videographer. Then Eivan’s was running a special discount that fit our budget. I booked an appointment, we had a call and were sold! Once we were closer to our wedding date we completed a questionnaire about what we wanted to capture on our big day, they paired us up with our videographer and our special day was captured. Our videographer was great! We had a call a week before our day to set a game plan and on the day it went so smoothly and couldn’t be happier!
Vendor response 11/12/2019
Greetings Jamie and Christopher,
I hear congratulations are in order. Congratulations to ...
you both on your marriage from all of us here at Eivan's! We're thrilled to hear that you feel we're "a great company to work with" and that your "videographer was great!" Thank you both, Jamie and Christopher, for taking the time to showcase your Eivan's experience with everyone. Please do not hesitate to reach out to us if you ever need photography and/or videography assistance. We greatly appreciate the honor in capturing your special day and to you both for being the BEST part of Eivan's!
Sincerely,
Helen A.
Eivan's Photo & Video
Rulene T
5.0
10/17/2018
Great service and pricing on photos and video bundles! We had Crystal L for our photos and I don't remember our video tapers but their were great and very understanding. They've done an amazing job on everything, I wouldn't ask for anything more then want they have done for our wedding! Thank you!!
Kristen H
1.0
8/31/2018
I would recommend Eivans to someone who’s number one priority is time of coverage. Having a videographer and a photographer for more than 6+ hours is hard to come by especially at their price. BUT that comes with some negative aspects. 1 - you don’t get to meet your photographer until 30 days before your wedding. Your engagement photographer could very well be different than your wedding photographer. And ours was. That was not communicated from the beginning and definitely made things way more stressful and annoying! 2- You pay for LITERALLY just the photographer/videographer and the time. EVERYTHING ELSE (any of the photos,videos, etc) MUST BE PAID FOR ON TOP OF THE PACKAGE PRICE. My video was not anywhere close to what I imagined a wedding video should look like and they want to charge me an ADDITIONAL $180 dollars for them to edit it a second time. That’s bogus.
3- The people i worked with (photographers & videographers) were great people and 100% separate from Eivan’s. They did a good job but the people that receive their photos and distribute them to couples is not great.
From the outside, this seems great but really it is just stressful, a hassle, and they just want to get more money out of you. Find a photographer you like!!!! Not a company.
Kevin V
1.0
8/10/2018
Eivans was relatively cheap, and we were really more focused on photos than video, so we decided to give them a shot instead of more expensive options.
The videographer Eivans sent was actually great. We really liked him and he worked really well with our photographers. But the final products, the videos, were really sub par. First of all, they ask for 10 songs that you'd like to have in your video. We spent substantial time putting that list of songs together. Whoever did the video editing didn't use a single one! All the music is some generic classical music that we don't even really like. Of the 24 minutes of video, 14 are ceremony, 3 are toasts, 3 are first dance, and the remaining 4 minutes are getting ready/first look/reception/etc. If there are only 4 minutes of other footage, why do they even need 10 songs in the first place?! We have no video of our families, and of around 125 guests we have maybe 50 captured in the videos.
I emailed Eivans telling them I was unhappy with the video, and 2 weeks later I still have not heard from them.
I do not recommend Eivans. Spend a little more money and get a better product to remember one of the most important days of your lives.
kelli T
4.0
4/15/2018
April 6, 2018....The day did not go as perfectly planned as there was a little rain, but the photographer as well as videographer were great! I can’t wait to see my pictures as well as video.
Sara D
3.0
11/19/2016
Most of our pictures turned out great. Especially our portraits. However the 1299 package, doesn't include as much of what you would think. Had to spend additional $975 to buy the rights to that all of our photos. You also have no preference in who your photographer and videographer for our going to be.
Kiersten S
5.0
9/13/2016
I cannot express enough what a great job that eivans did. We had the photographer (dorin) go through mud to get the best shot. Seriously I cannot express how wonderful they were and how much they worked for us and we're flexible with changes. Best company ever. Also very affordable.
Vendor response 10/01/2018
Kiersten, thank you for taking the time in writing this amazing review & for sharing your ...
experiences while working with our company! We take pride in giving outstanding services and are overjoyed to receive any compliments & appreciations toward that. Please always keep us in mind for any recommendations for you always have a friend here at Eivan's!
Jennifer L
5.0
9/13/2016
Eivans was the least expensive photo/video package we came across on the knot
Ashley B
5.0
9/09/2016
For going into my wedding day blind, by not previously meeting either my photographer or videographer I was very impressed by the services we received. Our photographer William was so great! He walked right into the salon in the morning and started to get to work without any hesitation what so ever. I got so many compliments from guests about his professionalism, and could not have asked for a better person to take ideas from just about everyone in the bridal party as calmly as he did. Overall I am very pleased with the service we were provided with!
Vendor response 10/01/2018
We cannot thank you enough for this incredible 5-star review, Ashley! Our dedicated staff,...
including Will, will be pleased to learn of your high praise & satisfaction with our services provided. Please do keep us in mind for recommendations for you always have a friend here at Eivan's!
Hayley E
5.0
8/25/2016
Mitchell and Galen were our videographer/photography team. I was pretty nervous because they did not know each other and it was our videographers first event with the company. However, I immediately became relaxed after the first time I spoke with our photographer, Galen. We instantly connected while discussing the tone/setting of my wedding. He spent a lot of time truly getting to know our story. The next day, I talked to our videographer, Mitchell. He blew me away when explaining the process (videography was new to me) and going over what the most important moments/aspects were to my us and our families. Our wedding ceremony was very intimate and Galen and Mitchell did everything they could do to make sure they captured those moments. Almost 3 months later and our wedding guests are still talking about how great they were. While taking pictures, we noticed our photographer was wearing an ice pack on his back while he was laying on the floor to get the shot I wanted. After a lot of prodding from a group of women, he finally told us he had hurt his back just days before. Not once did he grimace, complain or hold back on the shots he was getting - for 10 hours. We are so thankful we got this team and for their friendship that day. Our videographer actually handed me a kleenex because he thought I was crying. Couldn't have asked for a better day!
Vendor response 10/02/2018
Hayley, thank you for taking the time in letting us know about your photographer & videogr...
apher experience with Galen and Mitchell! They are glad you found their services very accommodating & in trusting them to capture one of the most important days of your life. We appreciate your gratification and always know you have a friend at Eivan's!
Almina Z
5.0
8/09/2016
Eivan's made my husband's and I wedding day unbelievably special. The photographer and videographer we're amazing! They were definitely fun to work with! Our pictures and video turned out amazing, and I would choose them again in a heartbeat. I felt comfortable with what they were doing, and trusted them fully. They made my pictures look beautiful. I am speechless with the way they did everything. Also, reaching them is never a problem and if you leave a message they do return your call their customer service is excellent. I will never forget my wedding day and thanks to Eivan's for giving us a wonderful experience. They are fun to work with!!! Whichever photographer you get and videographer you sure won't be disappointed you will be satisfied!!! Thank You Eivan's for everything!!! They gave my husband and I exceptional service!! :)
Vendor response 10/02/2018
Almina, thank you so much for choosing Eivan's & letting us provide many memories along th...
e way! We take pride in giving outstanding services for all of our dedicated staff will be pleased to learn of your high praise throughout your experience with us. You're very welcome and thank you for being the BEST part of Eivan's!
Charisse T
5.0
8/08/2016
We booked Eivans last year for our July 9th wedding and couldn't be more pleased with the services that we received. From the initial phone call to finally getting our pictures, they were always professional with our interactions and answering the multiple questions that I had. After we booked with them, they sent us a timeline of when we should be expecting certain things, and I was so excited when we finally got connected with our photographer and videographer a few weeks before the wedding day. I would certainly recommend them to anyone looking for a quality photographer/videographer!
Vendor response 10/01/2018
From day 1 it has been such a pleasure working with you, Charisse! Our dedicated staff wil...
l be pleased to learn of your high praise and satisfaction with the services provided. Please do keep us in mind for any recommendations for you always have a friend at Eivan's!
Knottie1470694603
5.0
8/08/2016
My husband and I were fortunate enough to work with Eivan's Photo & Video Inc. for our special day last month. It was really easy to communicate with Sam and he made sure he was always there if we had any questions or concern. Our wedding package included 10 hours of photography, but we realize a week before the wedding that we needed an additional 2.5 hours. Eivan's made it super easy for us to add the additional hours, hassle-free.
Our photographer Marina was a sweetheart! She communicated with us through email a month prior to our wedding day. I loved the fact that she asked us to send any wedding photo ideas that we liked so she can incorporate it into our photoshoot during our wedding day. She was very prompt and easy to work with, which made it easier to get through our hectic 12 hour wedding day.
I would recommend Eivan's to anyone out there who's looking for great service along with value and professionalism! Thank you Eivan's for capturing our special day, all 1k of them!
Vendor response 10/01/2018
Everything happens for a reason, right? Vivian, we feel fortunate in working with you & wa...
nt to thank you for this amazing 5-star review! Marina has said nothing but great things about your wedding day & had the pleasure of sharing lifetime memories with you & everyone else. We appreciate your gratification and always remember you have a friend at Eivan's!
Christina V
5.0
8/03/2016
I was hesitant at first since Eivans provided such a good deal. I sent emails, triple checked the contract to make sure there were no strings attached. Again, I was super skeptical. Overall the customer service was phenomenal, the photographer and videographer were excellent. Not only were the photographer and videographer great but they were cool as all get out. I liked their personality and quality of the images. It really did exceed our expectations.
Vendor response 10/02/2018
Christina, thank you for always trusting us in making your photography experience one to n...
ever forget! We appreciate your honest review and are pleased to see we have made your experience nothing but satisfying. Our company values to put client satisfaction as the top priority & when hearing we have fulfilled that it helps us grow even more better together! Please always keep us in mind for recommendations for you always have a friend at Eivan's!
Kate B
5.0
8/03/2016
Sam was fantastic!!! He captured all the moments we wanted without being intrusive!!! Eivan's was such as easy company to work with too. Highly recommend!
Vendor response 10/02/2018
Kate, we appreciate your FANTASTIC feedback very much! We are so pleased to see your satis...
faction in working with our company. Thank you for being the best part of Eivan's!
Kayla L
2.0
7/28/2016
I did not end up booking with Eivan's, but I had poor customer service which stopped me before I could even reach my consultation in person. I opted for a phone consultation before making the drive to their nearest location and the representative was poor, to say the least. He rushed me off of the phone and with every question I asked he simply told me to look on the website, which for the record I had many times and was where I got my questions from. Again, I cannot speak for their work as I did not book, but their customer service poor.
Todd W
5.0
7/27/2016
I did not think this quality of photography / videography existed for this price. Eivan’s blew us away with how professional they were to work with, and the quality of their work is unmatchable. We used Eivans to coordinate a photographer / videographer for our wedding in Austin in June. We got matched with Sandor G and John A. They were fantastic! They were so polite to all of our guests, and got amazing shots. We really feel very blessed that we were able to get these guys at such an AMAZING price! All of my friends could not believe that there was a service out there like this, and when I tell my friends that are getting married they are so thankful. They are so easy to work with too. They always emailed back right away, or were able to answer the phone. They made photography stress free and easy, and even thought of things that I had not. If you are looking for a photographer or videographer for any service you hit the jack pot! I look forward to using them again! Thank you for everything Eivans. ☺
Vendor response 10/02/2018
Todd, we're thrilled that you are satisfied with the services we have provided for you! We...
work our hardest to prepare couples for their big day and are always pleased to hear when we have fulfilled that. Thank YOU for being the best part of Eivan's!
Joann C
5.0
7/20/2016
The team at Eivan's was very helpful when we were choosing the photo package we wanted. Never did we feel pressured to add on anything we didn't want. On our wedding day, our photographer, Jeff was a pleasure to work with. He was on time, flexible, and friendly. We have already recommended Eivan's to other friends who are starting to plan their big days!
Vendor response 10/02/2018
Joann, we are grateful you have taken the time to leave us this fantastic 5-star review! W...
e work our hardest to prepare couples for their big day and are always pleased to hear when we have fulfilled that. We appreciate your gratification and please do keep us in mind for recommendations for you always have a friend at Eivan's!
Raquel H
5.0
7/18/2016
I called to schedule an over the phone consultation to my surprise when the day came for my consultation I did not receive no phone call at my scheduled time. I waited an hour more with my daughter and her fiancé for the call and still no call. I sent them an email informing them how upset and unprofessional it was and that I was disappointed. I thought that they would read my email and maybe I would get a response back but wasn't expecting it. Monday morning came and I received a phone call from the district manager apologizing and informing me that there was a glitch in the system and if I would allow him to go fix it for me and my daughter. I thought what do I have to lose I can always say no and not sign a contract with them. We went onsite this time for the consultation because I was not taking any chances for another glitch. So we get there and we were greeted very nicely then we were taken to a room for the consultation and to our surprise it was the manager he was going to conduct the consultation. I was happily surprised he again apologize and showed us the packages and because of the glitch we had happen he made sure he took care of it and made the package really sweet. He did not have to add all the extra stuff he did but because he was sorry and wanted to make sure we knew that he valued our business he made sure my daughters wedding package had everything she wanted. He was awesome I would highly recommend them because even if they mess up the accept it and fix it. Love them and will use them again.
Vendor response 10/02/2018
Raquel, thank you for taking the time to share your personal experiences working with Eiva...
n's! We appreciate your full & honest review even though it may have been rocky at first. We are so glad we were able to surprise you & value your business very much. It was a pleasure to meet with you & your daughter and thank you for recommending us! Please let us know if we can do anything else for you and thank you for being the BEST part of Eivan's!
Marissa T
5.0
7/18/2016
I was beyond excited to find this company!! So many services were outside our budget and I was nervous that I would have to sacrifice quality and professionalism but with Eivan's, NOT AT ALL! There multiple package options really allowed for us to customize everything we wanted/needed for our big day! Eivan's was able to match my husband's and I's styles and photo needs to a PERFECT photographer that worked extremely well with my family and bridal party. The quality of our pictures are beyond words and are just simply amazing. I am so happy to have found/used Eivan's services for my wedding and can't wait to have these memories for a lifetime!!
Vendor response 10/02/2018
We are extremely EXCITED to see this 5-star review you have left for us, Marissa! We are p...
leased to see your satisfaction for it gives us all tremendous encouragement to continue working hard. All of us here want to thank you for being such a delight to work with & always remember you have a friend at Eivan's!
Knottie1468608225
5.0
7/15/2016
From beginning to end, our experience with Eivan's was first rate. We were looking for wedding photography over the course of our big day and Eivan's delivered. Our sales representative, Dughan, was highly responsive to every question we had, took us through our entire contract in great detail and was attentive to our needs at every step. Our photographers, Artur and Nick and videographer, Max were tremendous. They were professional, yet relaxed and very pleasant, and fit in with our guests extremely well. They took well over 2,000 photos and hours and hours of video! We could not have asked for any better than this team. I highly recommend Eivan's.
Vendor response 10/02/2018
We take pride in giving outstanding service to every client & are very overjoyed in receiv...
ing your appreciation, Michael! Our dedicated staff, including Arthur, Nick, and Max, will be pleased to learn of your high praise and satisfaction with our services provided. Thank you for any and all recommendations. Always remember you have a friend here at Eivan's!
Katy L
5.0
7/13/2016
All I can say is wow! We hired Eivan's for our wedding day and I have to say it was the absolute best decision and right choice! The price was very fair and the employee who booked us was very flexible and willing to help us out in any way possible. Our photographer, Tom Widmar, was absolutely AMAZING! He was very prompt in responding to emails, he communicated well with me, he was on time and ready, he stayed busy the entire time taking thousands of pictures, he was patient with me when I was overwhelmed, he was kind, and most of all he shot BEAUTIFUL work. I would do business with both Eivan's and Tom as well. Thanks for having such an important part in my special day!
Vendor response 10/02/2018
Wow, Katy! I don't know how we can ever thank you enough for this amazing review! Our dedi...
cated staff, including Tom, are glad you found our services very accommodating & for always trusting us to capture one of the most important days of your life. We appreciate any and all recommendations and thank you for being the BEST part of Eivan's!
Amanda I
5.0
7/10/2016
Our Wedding was June 12th 2016 at the Abbey Resort in Fontana, WI. The venue was beautiful, and our photographer, Mike, knew exactly how to capture our perfect day. He had structure, which I appreciated. It was very clear that he knew exactly what to do to get great photos. I felt he, and Brandon (our videographer), were very flexible and professional. Not to mention, they were extremely kind and outgoing. When we received our photo gallery, we were over-the-top excited and happy. Mike truly caught the essense of our big day. My suggestion to you brides and grooms- do not get the lowest package. It was impossible for us to choose only 30 photos- we called for an upgrade right away. Definitely get the package with the rights to all the photos because they do such a wonderful job capturing all the special moments :) When doing my upgade, Sam was also extremely helpful in making sure I could get
exactly what I needed. We highly suggest Eivan's!
Vendor response 10/02/2018
Thank you for taking the chance in letting us capture your special day & being able to pro...
vide many memories along the way, Amanda! Our dedicated staff, including Mike, Brandon, and Sam, will be pleased to learn of your satisfaction and experiences in working with our company. All of us want to thank you for being such a delight to work with and for being the BEST part of Eivan's!
Knottie1466191934
5.0
6/17/2016
Eivans did such a wonderful job the day of our wedding on May 28, 2016. The entire staff was polite and respectful and they showed up on time to each location the day of our wedding. I would recommend Eivans to all of my family and friends looking to hire a a photography company.
Vendor response 10/02/2018
Knottie1466191934, we take pride in giving outstanding services & are very overjoyed in re...
ceiving your appreciation! Please do keep us in mind for any recommendations for you always have a friend at Eivan's!
Celina G
5.0
5/31/2016
My husband and I were married on 12/12/15 and we were very grateful to have Eivan's photography and videography capture our special day. We worked with Mike and Shannon and they were a pleasure to work with. They captured moments that I wouldn't have otherwise seen which made me very happy. They were very professional and prompt and worked well with my large bridal party. The price for what you get is amazing and Eivan's was always quick to answer questions throughout the planning process.
Vendor response 10/02/2018
Celina, we are grateful you have taken the time to leave us this 5-star review! It's clien...
ts like you that make our job wonderful and are pleased to see you found our services very accommodating. We cannot thank you enough for this review & always know you have a friend at Eivan's!
Karlie L
5.0
5/20/2016
So professional and creative! Started a head of schedule and continued throughout the day! Flexible with some new ideas we had. Took tons of pictures and kept things fresh and fun!
Vendor response 10/02/2018
Karlie, thank you for giving us such valuable feedback! We are very grateful for this 5-st...
ar review & thank for being the BEST part of Eivan's!
Emma O
5.0
5/20/2016
The value and the professionalism of the photographers and videographers is incredible. Highly recommend!
Vendor response 10/02/2018
Emma, we appreciate your feedback very much! Please do keep us in mind for any recommendat...
ions for you always have a friend at Eivan's!
Kathryn B
4.0
5/11/2016
Both the photographer and videographer did a great job! The package deal offered was an amazing value!!
Vendor response 10/02/2018
We appreciate you for taking the time in letting us know about your photographer & videogr...
apher experience, Kathryn! Thank you for all the kind words and for being the BEST part of Eivan's!
Celia S
5.0
5/11/2016
I got married September 28, 2013! Not sure why it took me this long to write a review. But here it goes:
I love pictures, I think they are one of the most important aspects of any celebration. A picture can take you back in time and allow you to remember that day like it was yesterday. For that reason I was looking for a company that took their job seriously and was affordable.
I came across Eivans while searching on this website www.theknot.com and gave it a shot. I saw the price and thought it was too good to be true. We scheduled a consultation and got lucky to have Steve as the consultant and as our photographer. He was awesome, so easy to work with and went along with anything I asked of him. He was so helpful and friendly. He was yes to make sure the day went smoothly. They prices were reasonable, compared to other companies. I felt that we got a lot for our money. The one thing I wish I would had done however was buy the copy rights to the pictures before the wedding. As they become extremely expensive after the wedding.
After almost three years I called Evian's to see if the price for the pictures' copy rights had gone down, unfortunately it was the same price. I asked my husband if the pictures were worth it, which to be honest they are, but the price was out of our budget. I called again and asked if something could be done, they were able to bring the price down to something more comfortable. Though ideally it's not what I wanted to pay, I'm thankful they worked with me and lowered the price.
I went ahead and bought the copyrights to my pictures and I don't regret it one bit! I do love the pictures and the work that Steve did! I know I will have these memories to cherish for years to come!
I recommend Evian's Photography in a heartbeat.
Vendor response 10/02/2018
This review is better late than never that's for sure! We cannot thank you enough for this...
incredible 5-star review, Celia. Within our industry, we do our best to keep the prices within our services at a reasonable price and we're happy to hear we have met your within your budget. Your pictures are breathtaking and Steve had so much fun creating magical moments with you and everyone apart of the big day! Please do keep us in mind for any recommendations for you always have a friend here at Eivan's! :)
Lindsey B
5.0
5/08/2016
Our photographer and videographer were amazing! very artistic and had great ideas. The customer service is great too, they always emailed back or returned my calls in a timely manner! Cant wait to see my photos and video.
Vendor response 10/02/2018
Are they amazing?! After reading this great review I'd say you're the amazing one, Lindsey...
! Seeing your satisfaction thus far with the services provided on your wedding day makes us feel that much more excited for you to receive your final product. We cannot thank you enough for this review and for being the BEST part of Eivan's!
Tori H
5.0
4/28/2016
Our photos are beautiful. Will C. & John were great. Thank you guys so much
Vendor response 10/02/2018
Tori, thank you for taking the chance and letting us capture your special day! You always ...
have a friend here at Eivan’s!
Elizabeth S
5.0
4/28/2016
I've had 2 of my friends use eivans and the photographer Will. We were excited when we found out he was doing our wedding as well
Vendor response 10/02/2018
Tori, thank you for taking the chance and letting us capture your special day! You always ...
have a friend here at Eivan’s!
Julia I
5.0
4/27/2016
We had a wonderful experience with Will as our photographer and Nancy as our videographer! The day was handled with efficiency and professionalism and Will was wonderful at directing the flow of the pictures and arranging us for pictures. We received the picture proofs this week and we are so pleased with the photos and the fact that we received 2300 pictures! Eivans lets you see the proofs on their website with a watermark and then you can purchase the download rights immediately at an additional cost or wait a couple of months to receive the CD of all the photos (if purchased with your package). We will be waiting, but we are very happy with how they turned out and looking forward to sharing the photos!
Vendor response 10/02/2018
Julia, thank you for sharing your experiences in working with Eivan's! We have personally ...
let Will & Nancy know how satisfied you have felt with their services provided on your wedding day. We cannot thank you enough for this outstanding 5-star review & always know you have a friend at Eivan's!
Michelle G
5.0
4/23/2016
We had Will as our photographer... Amazing! He was very thoughtful and was always making sure that we were getting the pictures we would like without overwhelming us. We made sure everything went smoothly. Highly recommend using Eivan's and Will
Vendor response 10/02/2018
Michelle, we have personally let Will know how satisfied you have felt with his services p...
rovided! We take pride in giving outstanding services and are overjoyed to receive any compliments & appreciations toward that. Thank you for being such a delight to work with & always remember you have a friend here at Eivan's!
Shenika C
5.0
4/20/2016
Loved their work! It was very affordable and I couldn't have asked for a better company to capture the best day of ever ! I would definitely recommend them to anyone getting married !
Vendor response 10/02/2018
Shenika, thank you for being the BEST part of Eivan's and for taking the time to leave us ...
this 5-star review! Please do keep us in mind for any recommendations for you always have a friend here at Eivan's!
Mike M
1.0
4/15/2016
Read the contract! We were going to go with Eivan's for our photos and video until we read the contract. The experience from the beginning was a bit off. In the initial phone consultation, the girl spoke so fast and it seemed like she just wanted me off the phone to sign the contract. Then they want a $250 deposit before ever seeing the contract, which turned us off. It was refundable, but still, we don't get to read the contract before putting money down? And then when you get the contract, it's only good for 24 hours, so you can't shop around. Then in the contract, it states several times that they are not responsible for lost pictures, or pictures not taken. I'm sorry, but if the photographer erases all of the pictures, then he/she IS responsible. It also states that photographer has priority over the guests for pictures and will do whatever is needed, i.e. push guests out of the way or just not take the picture at all, which of course they are not responsible for. They are also not responsible for taking any pictures which you want them to take. If you need to cancel the event, then you have to pay the full amount of the contract PLUS 50%. Seriously? They claim it's not a penalty, it's for damages. Finally according to the contract, you are not allowed to write any negative reviews. If you do, they will charge you for every day the negative review is posted. It is not enforceable, but you would still have to fight it and this is why you can't find many, if any, negative reviews about their service. What are they hiding if you can't leave a negative review? Buyer beware!
Vendor response 04/18/2016
Dear Mike,
Thank you so much for your feedback. We understand your concerns and we will u...
se your experience to improve the booking experience for all of our prospective clients.
There is no question that our most popular wedding and video package at $1299 is the best value available, nationwide. In order to offer a package of 10 hours of photography and 10 hours of video, including a modern 10x10 wedding album, and HD video, we must apply a contract that addresses all possibilities fairly, for both Eivan's AND our clients protection.
I invite you to contact our Customer Relations manager directly so that your individual concerns can be addressed.
We always do our best to not simply meet your expectations, but to exceed them. Give us the opportunity to clear up any misunderstandings that you may have.
Thank you, and we wish you the best of luck on your wedding day, no matter who you chose to use. (We really hope it will be us!)
Morgan W
5.0
4/14/2016
0
kelly w
1.0
4/06/2016
We are throughly disappointed with the Eivan's Nationwide Photo vendor.
Composition was not done well with legs cut off or too much foreground. Editing was incorrect with subjects so far away. The photographers were inconsiderate to wedding guest and wedding party alike. when we share our concerns before we had received our pictures, Eivan's held our photos "hostage" until we remove our poor review. BEWARE BRIDES, you will spend $1,200. or more, and the memories of your special day will be sub standard. (they get one star ONLY because a rating is required)
Kelly from Colorado Springs, CO
Vendor response 04/14/2016
Dear Kelly,
Thank you very much for posting this wonderful review. Unfortunately, we’ve se...
arched through our client database and do not have a record of a Kelly from Colorado Springs, CO.
If this is an attempt from a competitor, please show some professionalism and try to create better packages to grow your business instead of trying to defame a great business.
If this is a real review, please contact us with your real name, and wedding date so we can have our amazing customer service team turn your opinion around & add you to our very satisfied client list.
Kind Regards,
Customer Service
Amanda A
2.0
3/30/2016
Although we loved our personal photographer and videographer, working with this company was a nightmare. We were going back and forth with them for about 6 months after our wedding because there were missing pictures from our wedding. Some were still never located (some of the most important photos to us) and the few we did receive came back poor quality. When we asked the status of where our photos were, we were told they were "too busy" to find them. We were able to get enough to make our album something we are proud of, but I would not recommend this company to anybody.
Amy G
5.0
3/26/2016
Our photographer, Sandor was fantastic! He was energetic yet thoughtful about the poses we shot. My husband is not the best at taking picture, Sandor made him feel comfortable and the pictures turned out beautiful! Thank you so much!
Vendor response 10/02/2018
Thank you for this amazing 5-star review, Amy! Sandor has said nothing, but GREAT things a...
bout your wedding day & had the absolute pleasure of capturing moments apart of it. It has been nothing but a pleasure working with you & your husband throughout this process. Thank you for being the best part of Eivan's!
Alyssa A
1.0
3/10/2016
Went through an online registration process to schedule a consultation. Consults were two weeks out, and they no-showed. Literally I'm writing this after waiting 15 mins past my scheduled time that I booked two weeks ago. In the meantime they've also sent me about 20 emails... I'll be spending my money on someone who will show up.
Knottie1457589884
5.0
3/10/2016
Eivan's Photo & Video provided me and my wife exceptional service. They were very kind and professional and they helped me with accomplishing our desires. The photographers have great knowledge because they took superb engagement photos and our photographer chose our beautiful location. So no worries if you can't think of a place to do your photos! They were also very helpful in what I wanted to do in the reception because I wanted to sing for my wife and they provided me a mic to clip on my jacket and it was heard directly to the video so there was no echo. Overall, the service was stellar and you get a lot for your money so if you want QUALITY, go with Eivan's Photo & Video.
Vendor response 10/02/2018
We appreciate & thank you for taking the time to write this fabulous review, Romone! From ...
day one it has been nothing but a pleasure working with you and your wife in this process. Again, we cannot thank you enough for this outstanding 5-star review & thank you for being the BEST part of Eivan's!
Holly D
4.0
3/08/2016
Eivan's was a great company for photo and video. The package that I received was a fantastic price! I was a little upset that my photographer was 3o minutes late to the hotel. The videographer was on time and didn't stop rolling for the majority of the time. I had to remind my wedding coordinator to tell the photographer to take photos during certain times, but it still went well. The photographer was very funny and easy to work with. I would recommend them again!
Vendor response 10/02/2018
Holly, we are pleased that you have taken the time in writing this amazing review and for ...
sharing your experiences while working with our company! All of us here want to thank you for being such a delight to work with and always remember you have a friend at Eivan's!
Knottie1457042013
5.0
3/03/2016
Every moment I wanted captured was done, even the ones I didn't expect. Both photographer and videographer were wonderful. Publications department are very professional and cooperative.
Vendor response 10/02/2018
Knottie145704213, we are so pleased to hear your overall experience with our company was s...
atisfying! ALL of our dedicated staff will be pleased to learn of your high praise throughout your experience with us. Thank you for being the BEST part of Eivan's!
Samantha a
5.0
2/27/2016
I couldn't have asked for a better team for my wedding. Will and John were both amazing and had no problem creating any visions I had for pictures. They did all I asked plus more and were so great in carrying out requests made by me or guests. I had several guests rave about how wonderful will was in taking photos from table to table. I was skeptical in pricing from the beginning but after I have no doubt I received the best for my money.
Vendor response 10/02/2018
Thank you for taking the chance in letting Will and John capture your special day & allowi...
ng them to provide many memories along the way, Samantha! They work very hard and with your approval this will provide them with even more encouragement to keep doing what they do best. Please keep us in mind for any recommendations for you always have a friend at Eivan's!
Susie D
5.0
2/26/2016
I would recommend Eivans to everyone. They did such a phenomenal job with our video and photos, that I cannot thank them enough. I know, after having our wedding, that one of the most important things that a bride and groom need to look into is their photographer and videographer. That is the only thing, besides your memory, that lasts from that day, until forever. They were able to capture such amazing footage that I did not know was possible. I've never really done any photo shoots or anything, and the way they made us look in these photos were incredible! Some of the shots they took were so amazing, we had about another 5 couples book with them, just based on the two or three photos they saw of us on our wedding day. Not to mention, the prices and their customer service is great. Someone always gets back to me immediately if I call with any questions, and we were shocked that the pricing for photos and videos were not outrageous compared to several other companies. We are so happy we chose them for one of the most important days of our lives. This is truly a great company that I would recommend to anyone!
Vendor response 10/02/2018
Susie, we would recommend you to any business if we could! We cannot thank you enough for ...
this fabulous 5-star review. ALL of our dedicated staff will be pleased to learn of your high praise throughout your experience with us! Please do keep us in mind for any recommendations for you always have a friend here at Eivan's!
Nina d
5.0
2/25/2016
Last year, my husband, (then fiancé at the time), and I were on the search to find a wedding photographer and videographer. Since we were on a tight budget, we sought out a company that can offer quality photo and video within an affordable price point. After several months of research, we came across Eivan's. We found them through a magazine advertisement on The Knot Chicago for a 10 hour Photo and Video package starting at $1299.00. Knowing this info, we were intrigued and decided to do more research on their work and what they can offer us.
At first, we were skeptical with the low cost of the package. Many photographers charge thousands of dollars (I've seen photography pricing range from ($3,000 to 5,000) for photography only! And that's just separate from your additional video expenses!!! So obviously when we learned that they would provide both photo and video for a fraction of their cost, we then decided to check out their portfolio on their website to view their work. On their website, they had sample video highlights from prior weddings (which were shot on location) off their blog page and I'll have to say after viewing a few, they were excellent. It's no wonder they claim to hold the title of being professional storytellers of weddings!
Their video reel highlights had professional grade cinematic quality to them. It was almost like watching a Hollywood movie except the stars are you and your husband!!! You even get the chance to add in your own special music to your wedding video so that was an added bonus. Using their downloadable link, you transfer your MP4 music and download it to their web page. Having the ability to add your favorite song to your wedding video really offers that personal touch to signify your special day. We loved their work so much that after looking at a few portfolios, my husband and I immediately booked an appointment with Elaine over in sales to make sure our date was available (which it was ). YaaY!!! Flash forward to 6 months post wedding... As I look back at our wedding album and DVD, I never regret choosing Eivan's.
Once you've booked with Eivan's, there are forms they will periodically send you up until your big day. These forms are for you and your spouse to fill out detailing exactly what moments you want documented in order of priority. From there, they build a timeline for you so that every shot from beginning to end gets covered and nothing gets missed. On the week of your wedding, your photographer and videographer contact you over the phone to go over logistics and final details. They go over your ceremony and reception time line one last time to make sure your day runs smoothly and you get the pictures you want. I love that they have all this organized down to a science which tells me that they A.) Know what they're doing, B.) they've done it for a long time, and C.) they make sure that no detail goes missed as long as you specify what you want documented.
Customer service was awesome and their customer relations handled any questions I had as quickly and prompt as possible. Sam was a pleasure to work with and the staff were kind and attentive to what my husband and I were looking for when it comes to professional wedding video and photography. Thank you Eivans for helping us create and document wonderful memories we will cherish for years to come.
Vendor response 10/02/2018
We are incredibly grateful that you took the time out of your day to leave us this amazing...
5-star review, Nina! It's clients like you that make our job wonderful and with your positive feedback it gives us all tremendous encouragement to continue working hard because we're doing something right. It has been nothing but a pleasure working with you & your husband throughout this whole process! We appreciate your gratification and thank you for being the best part of Eivan's!
Holly H
1.0
2/23/2016
I was very impressed with their website and the prices are the best around so I tried to hire Eivans for my wedding and found it was too good to be true.
The sales tactics are high pressure: they would only send a contract after making a $250 deposit and the contract must be signed within 24hrs. I asked for contract amendments since the contract listed the videography service for $1299 instead of the $999 deal listed on the website. I was told there is a $300 fee that is added to every package. So I asked for the contract to clearly show this fee was added to the $999 package, not a problem.
I asked for basic consumer protections added to the contract: a statement of guarantee of turnaround time and the company cancellation and refund polices added to the contract. They were very polite about it, but it is clear that they are looking for people that just sign a contract without looking at the terms. They immediately refunded my deposit and wished me a great day.