We contacted Eivan’s last minute and the photographer and videographer we were assigned communicated with me personally a couple days before the wedding on what to expect and verif...y any requests I had made. They both arrived a little before the start time for some getting ready shots and throughout the day guided my husband and I on how to pose. Overall both were so easy to get along with, professional, and patient with us since we had fallen behind schedule on the wedding program. They were so sweet in reassuring us that everything’s okay and not to stress out, and that we’re doing great. Before leaving, they let us know how much time we had left and if we had any last minute requests. Eivan’s customer service was also responsive from start to finish, reminding us of any forms to fill out and any questions we had after the wedding, like when to expect pictures and videos, etc. Everything was so easy and laid out nicely, I highly recommend this company, especially if you have a short time to plan a wedding.