Picture Perfect Moments at an Affordable Price
Special Offer: $1299 Photo & Video (bundle) Offer!
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Eivan's Photo & Video
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AWARD WINNER (6X)
Thanks to recommendations from couples on The Knot
We offer a personalized experience backed up by more than 30 years in business delivering high quality, creative photography and video on time and within your wedding budget.
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Details
Photo Shoot Types
Bridal Portraits
Day After Session
Engagement
Trash The Dress
Photo & Video
Digital Files
Drone
Online Proofing
Photo
Printed Enlargements
Second Shooter Available
Social Media Sharing
Wedding Albums
Photo & Video Styles
Artistic
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Dramatic
Lifestyle
Modern
Vintage
Wedding Activities
Getting Engaged
Wedding
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Reviews
4.4
out of 5.0273 reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
Customers had a positive experience working with Eivan for their weddings, praising the professional and attentive photographers and videographers. Reviewers appreciated the communication and guidance provided throughout the process, from selecting photographers to capturing memorable moments. The staff's promptness, creativity, and friendly approach in capturing details were highlighted, with many expressing excitement to relive their special day through the photos and videos. Overall, the affordability, responsive customer service, and quality of work from Eivan's Photography & Video were commended, making it a highly recommended choice for wedding photography and videography services.- Top reviews
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Julie L
5.0
9/03/2024
I really enjoyed working with Eivan for my wedding. From looking at some photographers I liked the prices they were offering for the packages they had. My photographer, Vincent and videographer, Al were very professional and attentive. My now husband and I are not people who take photos often or even know what poses to do, in fact we get quite awkward in front of the camera, but Al and Vincent really helped with coming up with poses for shots. They did not waste any time in capturing all the moments of the day.
response 09/04/2024
Hi Julie,
Thank you so much for your kind review! We're thrilled to hear that our team ma...
de you feel comfortable and helped create beautiful moments on your special day. It's wonderful that they guided you through the poses and captured every important memory. We're so glad you chose Eivan’s for your wedding, and we wish you both the best!
Isabel O
5.0
8/14/2024
Eivan’s provided photo and video for my wedding & it was the best decision I made to go with their company. Photographer Frank & videographer Luis were attentive, followed my vision & also gave me their professional opinion on if something I wanted would look better in another way. I do not regret choosing Eivan’s Photography & Video for my wedding. Thank you guys for being so spectacular!
response 08/15/2024
Thank you so much for your glowing review, Isabel! We're thrilled to hear that Frank and L...
uis brought your vision to life and added their professional touch. It’s wonderful to know that choosing Eivan’s was the best decision for your special day. Your kind words mean the world to us—congratulations again, and thank you for letting us be a part of your wedding!
Any questions?
Sevilla M
5.0
6/05/2024
We had a great experience and highly recommend hiring a videographer through here! We can’t stop watching our video
Sevilla M
5.0
5/23/2024
Quality of service was amazing
Julia M
1.0
5/08/2024
DO NOT HIRE THIS COMPANY. The quality of photographer and photos is so poor you would get better results taking them on your I phone. They try to rip you off at every corner with charges and fees for everything. On top of that also take possession of your photos and then ask for a couple thousand dollars more to keep them .. quite cruel. I am devastated I don’t have better footage of our wedding day.
MARIANNE E
5.0
2/24/2023
Eivan's made the lasting memories of our special day possible! The whole process from start to finish was easy and effortless. The office staff have always been helpful with any questions or concerns, and the photographer and videographer were easy to work with and did an amazing job capturing every moment of our day!
Keya K
5.0
2/19/2023
Photographer and Videographer was very helpful during our recent wedding reception ceremony. The customer service of Eivan's are very good. They walked us through the selection process of photographer, and pre-wedding - post wedding steps. I hope they will provide the best quality memories from our event. One suggestion would be that it would be great if we can provide the customer review after we get our photos and videos. Then, we can also comment on the quality of the work in details as well. Overall, it's been a good experience with Eivan's.
response 02/21/2023
Thank you for your kind words and choosing Eivan's Photo & Video to capture your wedding d...
ay, Keya. We are so glad that our photographer and videographer were able to help make your day special and we appreciate the positive review.
We would be happy to receive feedback after you have received your photos and videos, in order to continue delivering the best service possible. Thank you again for choosing us and we hope you enjoy your memories from the event for years to come!
Stephani B
5.0
2/16/2023
We had a great experience booking Eivans, being able to look through profiles to find the perfect videographer and photographer for our style and vision was just want we needed. Our wedding day was wonderful and the photographer and videographer were great to work with. The video and photos we've received are good and we are excited to be able to look back on our special day, thanks to Eivans.
response 02/16/2023
Thank you so much for choosing Eivan's Photo & Video, Stephani! We are so thrilled that yo...
u had a great experience working with us and that your wedding day went smoothly. Our photographer and videographer were a perfect match for you and your style, and we're glad you love the final results. Thank you for letting us be a part of your big day!
Cristal D
1.0
2/13/2023
Please do not hire them! They missed our FIRST KISS both photographer and videographer. They did not know how to pose us, I (bride) had to direct our pictures. I had no idea what i was doing but trying make the best of the situation. Videographer did not even bother to look professional , he looked like he had just gotten out of bed. Final pictures and video were disappointing.
response 03/21/2023
Hey Cristal! We're truly sorry if your wedding experience with us wasn't all you hoped for...
. But guess what? We're determined to make it up to you with a stunning memory lane tour through your big day! Feast your eyes on this value-packed design featuring our top-notch Expressions photography & videography package all for under $1,999! Ready to dive in? Click here now: http://bit.ly/Cristal-Joshua
Melanie C
1.0
2/09/2023
The photographer, Muhammad, we were given was disrespectful and unprofessional. He didn't respond to two emails we sent prior to the wedding and I had to be the one to call him myself. He didn't once reference the shot list that we provided to him and took unflattering angles (looking down at the camera) and didn't let us talk. The service was so unprofessional we didn't do sunset pictures because I was on the verge of crying from working with him earlier in the day. I regret hiring him. He wasted at least 15 minutes trying to remember peoples names instead of just pointing to people. I had emphasized efficiency with him prior to the wedding and that clearly was not utilized. The videographer was good. Upon reaching out to their customer service on the unprofessional service we received from the photographer we were given a resolution form offering a 8x10 (smaller than a standard piece of printer paper) canvas priced at $500+ of one picture. By offering that, it is clear they realized they were in the wrong. If you get to that step, be cautious because if you accept their offer, you are not allowed to post anything about your service. I didn't appreciate being threatened with legal action upon sharing my experience with the company so I declined their resolution and will instead be sharing on every platform I can find of our experience. Be cautious
response 02/23/2023
Dear Melanie,
Thank you for your candid review of Eivan's Photo & Video. We are sorry to ...
hear that your experience with our photographer was not positive. Our photographers are carefully screened and selected based on their skillset and ability to provide a great customer experience.
We had our team go through the pictures of your wedding day and we could find many beautiful shots that had been taken by your photographer. We had prepared this album design & short video for you to enjoy looking through your precious memories.
bit.ly/melanieweddingday
If you'd like to discuss your concerns further. Please feel free to reach out to our team at info@eivans.com
Juan G
5.0
2/17/2022
All come together with amazing photos and videos. The Eivan's Crew was on time and professional. They had great ideas for good photos. Really glad I found them. Made my Wedding stressed free.
response 02/17/2022
Thank you so much for your kind words, Juan. We are honored to have been a part of your sp...
ecial day. I'm glad that we were able to contribute in making it stress-free!
We hope you will share our work with others and please don't hesitate to contact us if there is anything else we can do for you.
Savannah F
4.0
10/28/2021
Our videographer and photographer were GREAT! They worked well together and bounced ideas off of each other. Our videographer even bumped in to help any way he could the day off. I did a first look with my bridesmaids, father and my husband’s parents. We were in a big, open room and my husband was in the groomsman’s room but could see into the room I was in if the door opened. When I did a first look with his parents and they walked out of the room, our videographer immediately stepped between me and the door to make sure my husband didn’t see me too early. We couldn’t have asked for a better photographer or videographer!
response 10/28/2021
Savannah, I am so glad to hear that you were pleased with the work of our photographer and...
videographer. It sounds like they both did a wonderful job.
I have passed your review on to them as well, and I'm sure they will be thrilled to know how much you appreciated their efforts! Thank you for taking the time to share your thoughts with us.
Cali D
5.0
10/25/2021
They were absolutely wonderful, and so professional and nice!
response 10/26/2021
I am so glad to hear you had a fantastic experience with our team, Cali. We really appreci...
ate your feedback and are honored that you chose us for your special day. Thank you for taking the time to leave this review!
Hannah E
5.0
10/19/2021
Larry was awesome in taking our pictures. He was upbeat and energetic and made a frazzled bride feel calm! Would very much recommend him to friends and family. Looking forward to seeing the finished pictures!
response 10/19/2021
Hannah, thank you for your review! I am so happy to hear that Larry was able to make the d...
ay more fun and relaxed. Your wedding is an important event in your life and we want it to be perfect- just like you do!
We are looking forward to finalizing your pictures as well! Thank you again for taking the time out of your day to leave us this feedback.
Alicia G
5.0
10/19/2021
Eivan`s staff is incredibly helpful and very easy to work with. They walk you through every step of the process and are always available if you have questions. Our photographer and videographer for our wedding were phenomenal! It was such a perfect day. Eivan helps take the stress away!
response 10/19/2021
Alicia, thank you for taking the time to review your experience with Eivan's. We are so ha...
ppy to hear that you had a perfect day and our staff was able to help make it happen!
Thank you again for choosing us to be part of your wedding.
Lindsay R
5.0
10/17/2021
Service was so simple, price was very adorable, and we got so much and more for what we paid for! Our photographer was very friendly and professional.
response 10/18/2021
Thank you for your review Lindsey! I'm so glad to hear that you had a great experience wit...
h us. It sounds like our photographer did an excellent job!
I will pass your feedback on to our team here. Thank you again for taking the time to review us!
Katya G
5.0
10/17/2021
I worked with a photographer (Cynthia) and Videographer (Jamy) from Eivan's for my wedding which took place on September 19,2021. I cannot speak more highly of the experience I had with them. From the onset I booked with Eivan's and I was asked to fill out documents highlighting what I was looking for in terms of style, moments to be captured, things important to me, etc. The team at Eivan's was incredibly easy to communicate with and promptly responses to all of my emails and phone calls and I was always kept in the loop. I was able to pay via monthly payment plan which made things easier for us financially as well. I found out I was matched with Cynthia and Jamy about a month before the wedding and had meetings with them prior to the event to let them know what I was looking for. They were so great! On the day of my event they were punctual, respectful, attentive to my needs, and overall just about everything I was looking for from my photo/video team. After the event the team at Eivan also checked in to make sure everything went well. Overall, 5 star experience. I am now waiting for the content, but I am very sure it will be incredible.
response 10/18/2021
Katya, thank you so much for your review! We're thrilled to hear that Cynthia and Jamy mad...
e your experience a memorable one. We also appreciate you highlighting how easy it was to communicate with our team, as well as the payment plan option which made things easier for you.
I hope you enjoy looking through all of your wedding memories together over the years. Thank you again for taking the time to share this feedback with us--it's always a pleasure hearing from our customers!
Kelly S
5.0
10/15/2021
My husband and I got married in September 2021 and we used Eivan's for photo and video. We were both very pleased by both the videographer, Gabriel, and photographer, Wael, at they were very professional and super fun. They both were great with coming up with picture and video ideas and were great with directing us on what to do and how to pose. Eivan's as a company is great and they were so helpful along the way. I like that they sent out video and photo questionnaires and checklist for shots to take and what we were looking for. It was fun being able to choose music for our video. We are still currently waiting for our pictures and it's been 5 weeks since out wedding so thats the only down side is having to wait for the final product. All the reps I have spoken with have been very friendly and have answered all of our questions. Their pricing was really good too and I thought it was great they provided us with a payment plan, it helped out with other wedding expenses as well. I would highly recommend them to others looking for photo/video.
response 10/15/2021
Thank you Kelly for your review and congratulations on your wedding! I'm sorry to hear tha...
t the wait has been a little longer than expected. We're currently having our editors working on your pictures and can't wait to share them with you!
I appreciate that you took the time to share how much you enjoyed our service from start to finish. It sounds like it was a great experience for both of us! We love hearing from happy clients because it means we're doing it right. Thank you again for taking the time to leave a review and have a wonderful day.
Leslie J
4.0
10/15/2021
Truly enjoyed my experience with Eivan's Photo & Video. Robert was our videographer and he was incredible! He communicated prior to the wedding day to have a game plan, added ideas of his own and was flexible and professional. Milan and Julia were our photographers, Julia was incredible and had great ideas and made me feel comfortable. My dogs were in photos and they were patient and great at capturing moments. I only wished we had taken more pictures with guest during reception hour. I have not received my pictures yet, but hope they turned out great! A sneak peek would be nice for future couples so that they have something to look at while waiting for all the photos. I would recommend this company as they were great and affordable.
response 10/15/2021
Hi Leslie, thank you for your feedback! We're so glad to hear that our team did such a gre...
at job capturing all the special moments of your big day. I've passed on your suggestion about sneak peeks and we'll be sure to consider it in the future. Thank you again!
Janess C
5.0
10/15/2021
Eivan’s helped us pick the right package that worked for us. Both the photographer and videographer were knowledgeable and very nice and worked well together. They asked about our personal preferences ahead of time to make sure they captured what we desired. They arrived on time and got straight to work. We were very happy to have them there and can’t wait to see our photos and video.
response 10/15/2021
Thank you for your review Janess, I'm glad to hear that our team was able to capture the d...
ay just the way you imagined.
We really appreciate hearing from people like yourself who have had a great experience with us and it's feedback like this that helps us grow and improve as a company. We're looking forward to sending your photos and video soon too!
Brittany A
4.0
10/14/2021
Very nice photographer!
response 10/27/2021
Thank you for your review Brittany, I'm so happy to hear that you enjoyed the experience!
Desirae K
5.0
10/14/2021
When researching photographers for our wedding, I came across an ad for Eivan's. Didn't know if I had really wanted to go with a big nationally branded company, but I'm sure glad I did! Not only did they send me portfolios for 3 of their photographers so I could choose had the style I wanted, but they were able to give me some really good deals for bundling my engagement and wedding day pictures! I was able to save about 2000$ with them after looking around and pricing different people.
response 10/14/2021
Hi Desirae, thank you for your kind words about Eivan's. We're happy that our team was abl...
e to offer the service and pricing that fit your needs!
Thank you again for sharing your experience with us. If there are any other questions or concerns we can address, please don't hesitate to reach out.
Daniel R
5.0
10/14/2021
Our photographer Ivy and videographer Shannon captured our wedding day perfectly! My husband and I are very satisfied with the end results of our photos and videos and are so excited to share and relive our wedding through the great pictures and videos for years to come. The customer service department is efficient to work with as they provide information on various packages to fit your budget. You select from a range of photographers and then Eivan’s selects the final photographer from one of your choices. We showed Ivy inspiration photos of the types of photos we’d like captured but entrusted in her skills with capturing our highlighted moments of our big day.
response 10/14/2021
We're so happy to hear that you had a great experience with our company Daniel! We hope yo...
ur photos and video are cherished for years to come.
I'm glad you were satisfied with the customer service team as well, it's important to us that we provide an excellent level of support for all of our customers. Thank you again for taking the time to leave this review- I'll be sure to pass your feedback on!
Evelyn A
5.0
10/12/2021
The videographer and photographer both showed up on time at the different locations and were creative when coming up with different ideas for photos and shots. I had a great experience working with them and would recommend anyone to hire them for their special day!
response 10/12/2021
Evelyn, thank you for your kind words! I'm so glad to hear that our team was able to captu...
re the beauty of your special day. It's always an honor to be trusted with such a precious occasion. Thank you again for trusting us with capturing this moment in time and we hope you have many more happy memories ahead of you!
Sarah H
5.0
10/12/2021
Eivans was amazing!! We booked them for 6 hours of photography and videography. The staff were nice, professional and punctual. I loved that they sent a checklist of things we wanted captured for our big day so they could be prepared for what we wanted. I highly recommend Eivans. The service was amazing and the price was very reasonable!
response 10/12/2021
Thank you for the kind words, Sarah. We're so happy to hear that our team was able to capt...
ure your big day and exceed your expectations.
We take pride in being professional, punctual, and affordable--it's a winning combination! Thanks again for taking the time to share your experience with us--we appreciate it very much.
Katie S
5.0
10/12/2021
Amazing company to work with for wedding photography! Always available to talk when I need it and showed up on time to the venue! Overall great experience
response 10/12/2021
Hello Katie, thank you for your review! I'm so glad to hear that you had a great experienc...
e with us. We pride ourselves on providing the best customer service and attention to detail. If there is anything we can do in the future please let me know.
Loise R
5.0
10/12/2021
We hired Eivans for our wedding that was supposed to happen in the fall of 2019 but we all know how that went. They were accommodating to our changes! They sent very helpful information sheets to fill out to help the process as well. I was a little nervous due to not being in full contact for a whole year but when it came time again, we were able to communicate through emails. They do have package & payment plan options available which was nice. The day of the wedding is when we were able to meet our photographer & videographer, Both of them were amazing in all ways! They listened to what I had to say & communicated very well. We are currently still waiting on our proofs but are so excited to see what they have possibly captured!
response 10/12/2021
Thank you for your review KC! I'm so glad to hear that Eivan's met all of your expectation...
s and we were able to work with the timeline changes.
Your feedback is valuable to us as we continue working on ways to improve our service. Thank you again for choosing Eivan's Photography & Videography Services for your special day!
Christian G
5.0
10/11/2021
Thanks to Evian's Photography and Videography for capturing our wedding! Jose and Jamy were amazing from start to finish, and they had a very difficult job. Our venue was a yacht with three floors and tons of photo opts. They kept up with the crazy schedule and took amazing shots! They were friendly and professional, the perfect mix! Thank you again!
response 10/11/2021
Thank you for taking the time to review your experience with Eivan's Photography and Video...
graphy, Christian. It sounds like Jose and Jamy were a great fit for your wedding! I'm so glad you enjoyed their work and thank them again from me as well.
I appreciate that they made it easy on you by being friendly and professional while still capturing such beautiful moments in such a unique setting. Thank you again for choosing us!
Chai K
5.0
10/09/2021
My videographer, Cecil and photographer, Alex, were the best team ever. They called a week prior to the wedding to make sure all my questions were answered and man did they deliver! They arrived 15 minutes prior to starting time and got to work immediately. Everytime my girls or family would say “this is a perfect shot” both Alex and Cecil were right there all ready for action. They both came up with great ideas for pictures. I was very happy and impressed. I received so many compliments from my guests about Cecil and Alex, which made it even better knowing we hired the perfect company.
response 10/11/2021
Thank you for choosing Eivan's Photography for your special day, Chai. I'm so glad you had...
a great experience with our videographer and photographer!
We're honored to hear that they captured all the moments of your wedding that meant the most to you. I have passed on your feedback to them and they will both be very pleased!
Mandy T
5.0
10/08/2021
We used Eivan's Photography for our wedding this past September. Our wedding has been postponed twice and Eivan's was very responsive to our postponement. I was very stressed at first but they were very accommodating which I am very thankful for!!! It only took a few emails back and forth, things were set!
The team at Eivan's was really responsive. They usually get back to me a few hours later which I thought was impressive. I thought it would take a day or two but nope!
They found me another photographer due to the postponement. The photographer turned out amazing. She was on time, nice and very professional. She had a lot of ideas which I loved but most importantly she was listening to what we wanted so that was great.
Honestly the package was very affordable and I am so thankful because weddings are expensive!
I highly recommend Eivan's!
response 10/08/2021
Thank you for the kind words Mandy!
I'm glad we were able to accommodate your needs and f...
ind a solution that worked best for you. It sounds like our team was very responsive, helpful and made things easy for you at a difficult time, which is always our goal!
We're grateful that you took the time out of your busy day to provide us with this valuable feedback.
Michaela B
5.0
10/08/2021
They were very professional. They showed up 30 minutes prior to the time that I had asked them to be there so that they could start getting all of the detail shots. There was also a specific picture that I wanted on the staircase, and they were able to make it happen for me! Definitely recommend.
response 10/08/2021
It was so great to hear from you Michaela, and I'm glad that we were able to make your eve...
nt just as special as you wanted it.
It's always a pleasure when we're able to exceed expectations! We love capturing the little moments that make memories last. If there's anything else I can do for you, please don't hesitate to reach out :)
Karissa B
4.0
10/07/2021
Eivans was a great company to hire through for our wedding day. Once we were assigned our contacts, our videographer and photographer kept constant communication with us leading up to our wedding day. Our photographer, Ina, did an amazing job to get the best shots while still helping my husband and I be comfortable in front of the camera. She directed us on what to do all night and that made it so much easier for us since we aren’t typically picture people. Our videographer, Lee, did an amazing job to catch all the small details and make sure we had all the content available to put into our video. They were both punctual and very communicative during the entire process, and would recommend to others looking for an affordable vendor! Only complaint is the lead time for getting pictures and videos back after the wedding, but i understand that is typical in this kind of business,
response 10/07/2021
Thank you for your review Karissa, I'm glad to hear that our team was able to make your we...
dding day special and capture some great memories. I apologize that it took longer than expected to get the photos and videos back, but we're working hard on getting everything ready for you!
Thank you again for taking the time to share your experience with us!
Jessica B
5.0
10/07/2021
We used Eivans for our save the date pics and our wedding after we saw our friends wedding pictures. They told us they had a great deal and were super happy with the whole process. We decided to use then as well for our engagement pics, our save the dates, and our wedding. Each photographer we had was very creative and fun to be around. They asked us for ideas beforehand and shared their portfolios of their previous work. We were glad to see and use some of the original poses and they were glad to use some of the ones we came up with as well. Overall for the price, quality, and service it was the best and only option! We compared shopped a lot! You won't be disappointed!
response 10/08/2021
Thank you for your review, Jessica! We're so happy to hear that our photographers were abl...
e to capture the love and joy of your special day. It's always a pleasure hearing from our clients about their experience with us and we hope you'll let us know if there's anything else we can do for you in the future.
Dakota D
5.0
10/07/2021
I had a amazing experience with Eivan's photographery. They were very good at respondind right away, customer service was amazing, and the photographer was brillant. We had a half hour phone call a few days before my wedding and just talkibg to him i knew i made the right choice. He was fantastic with the kids who were anxious taking pictures for that long of a period which was a huge relief. Over best experience!
response 10/07/2021
Thank you for taking the time to share your experience, Dakota! We are so pleased that you...
had a wonderful experience with us and our photographer. I will make sure to pass on your feedback to him too.
It sounds like he was an excellent fit for what you needed at the wedding--I'm glad we could provide that service for you! Thank you again for choosing Eivan's Photo and Video!
Bri S
5.0
10/06/2021
Our photographer Mike Rascia and our videographer Ra'oof Saleem were absolutely AMAZING! They new exactly what we wanted, so very patient, paid attention to the close details and tried to get every shot perfectly. Everyone loved them!! Could not have asked for a better photographer and videographer to shoot our wedding. I would recommend them to anybody! Thank you SO much Mike and Ra'oof we can't wait too see how everything turns out!! Evian's thank you for the service you have provided!
response 10/06/2021
Thank you for taking the time to leave a review Bri, we really appreciate it. It sounds li...
ke Mike and Ra'oof did an amazing job on your wedding!
We are so happy that you had such a great experience with them and that they were able to capture all of your special moments. Thank you again for choosing Eivan's Photo and Video to be part of your big day!
Stephanie O
5.0
10/06/2021
My photographer and videographer (Lois and Matt) were very professional, kind, and creative. I can’t wait to see the final product.
response 10/06/2021
Stephanie, thank you for your great review! It sounds like Lois and Matt were a perfect fi...
t for the day. I'm glad to hear they made it as stress-free as possible on such an important day. Thank you again for choosing Eivan's Photo and Video!
Dominique Z
5.0
10/05/2021
We had such a wonderful experience with them ! They made sure everything went smooth and was down with whatever we wanted to do !!! Wish I could give 10 stars !
response 10/05/2021
Dominique, thank you so much for the kind words! We're thrilled that you had a great exper...
ience with us.
We pride ourselves on our excellent customer service and are happy to hear that we met your expectations. Thank you for taking the time to review us!
Monica C
5.0
10/05/2021
I would highly recommend Eivan's photography and video. I got married on September 18th, 2021 and was very pleased with Eivan's. Both the photographer and videographer were very informative and helpful. Photographer made taking pictures fun. Great job
response 10/05/2021
Thanks for the review Monica. I'm glad you had such a great experience with us and we're h...
onored to be able to capture your big day!
Natalie W
5.0
10/02/2021
They were super prompt in responding to our request and gave us tons of options. They provided links for their photographers and videographers so that we could view their portfolios and find the right fit for us. All of the people would have been great options, but we went for Nadia and Arthur. Both reached out in advance to button up details and were so kind and helpful. They recommended we stop by a park that was between the church and reception and the photos and videos were AMAZING. It was a fantastic recommendation and we're so glad they made it. Start to finish, it was a great experience!
response 10/04/2021
Thank you Natalie! We are so glad to hear that we were able to meet your expectations and ...
provide a great experience for you.
I've passed on your feedback to Nadia and Arthur as well, they will be thrilled to know how much their time with you was appreciated. Thank you again for taking the time to review us, it means a lot!
Ashly S
5.0
10/02/2021
We contacted Eivan’s last minute and the photographer and videographer we were assigned communicated with me personally a couple days before the wedding on what to expect and verify any requests I had made. They both arrived a little before the start time for some getting ready shots and throughout the day guided my husband and I on how to pose. Overall both were so easy to get along with, professional, and patient with us since we had fallen behind schedule on the wedding program. They were so sweet in reassuring us that everything’s okay and not to stress out, and that we’re doing great. Before leaving, they let us know how much time we had left and if we had any last minute requests. Eivan’s customer service was also responsive from start to finish, reminding us of any forms to fill out and any questions we had after the wedding, like when to expect pictures and videos, etc. Everything was so easy and laid out nicely, I highly recommend this company, especially if you have a short time to plan a wedding.
response 10/04/2021
Thank you for your kind words Ashly, we're so glad to hear that everything went smoothly a...
nd that our team was able to make the day special. We hope you enjoy looking back on these memories in years to come!
I've passed on your feedback to our customer service team as well as our photographers and videographers. We're always trying to improve how we communicate with each other and make the process seamless from start-to-finish. Thank you again for choosing Eivan's Photo & Video!
Tiffany M
2.0
11/04/2020
Don’t hire this company! We purchased the package with the copyrights to our photos. BUT they don’t tell you that if you want the photos without their watermark you have to wait at least three months or she’ll put even more money to get the rights to your photos earlier. We got married in September but won’t be able to post any of our photos until about mid January because they all have the company watermark on them :( I have friends who got married mid October and have already received their photos. All that being said, I would give our photographer (Dariush) a 5 star rating, he was absolutely amazing and took some great shots of our minimony. Just wish this company was upfront about the amount of time it would take to actually be able to use the photos we paid for
response 01/06/2021
Good Evening Tiffany and Tim,
Congratulations to your marriage. In checking your account,...
we see that a member of our leadership team had tried multiple times to reach out to you for assistance. We see that you had opened their emails multiple times: their first email to you was opened 13 times and clicked once, while the second was opened 6 times and clicked twice. Regrettably, we never received any response back from you. We strive to provide all our clients with our terms of service upfront before they book with us, as well as making it available on our website. Please know we do appreciate honest and transparent reviews. Do not hesitate to contact us if you would assistance in addressing your concerns.
Katie K
1.0
10/27/2020
DO NOT HIRE THIS COMPANY. I WISH I TOOK THE REVIEWS MORE SERIOUSLY.
This company is a joke. I hired them for my wedding on 10.19.19. I STILL don't have my final wedding video.
After hounding them to get it, I finally received my unacceptable video on April 1 2019. It was 10 minutes of the wedding (poorly shot) and then the rest was just the same people dancing for the entire video, recorded from a camera on a stand. I sent them an editing form on April 10th. They said it would be completed in two to six weeks. I emailed them in September and they said they didn't get my revision form to which I explained that the email I responded to was their confirmation of the editing form. They magically found my form and told me it would be a week. Now its October and I cant get a response from the company. Radio silence from Eivan's.
DO NOT HIRE THIS COMPANY. I WISH I READ THE REVIEWS.
response 10/30/2020
Good Evening Katie,
Congratulations to you and Adam on your marriage. We greatly apprecia...
te your patience during this pandemic. Our Video Department have sent you your revised products to approve and download. If you do not see it in your inbox, please be sure to check your spam/junk folder.
Erica D
5.0
10/20/2020
When my Husband and I were looking for a photography company to record our wedding day, it was nothing but a challenge. Trying to find photographers that did video or trying to find the right pricing for the right services. However, after searching high and low we found Eivan's Photo. Everything was custom to you even if you wanted to edit the preset packages a bit (I recommend the Expressions Package personally). They have a ton of different promotions that save you time and money and they have photography and videography in the same place!
Not only were they responsive, patient, understanding, and flexible, they also sent us Alex Kim and Dariush N. to be our photographer and videographer. Those two were amazing and they worked with us during a quarantine wedding (COVID Wedding in Style). Alex even found my missing earring before I went out to the ceremony (I didn't have to sacrifice my something old)! The other positive was their professionalism during this pandemic, Dariush and Alex both wore masks and maintain the proper safety measures while at the wedding without sacrificing the shots and Eivan's Photo was able to reschedule our wedding day twice at the last minute! If I had to choose my favorite wedding vendor it would 100% be Eivan's Photo and I would use them again without question!
response 10/20/2020
Congratulations Erica and Matthew!
From all of us here at Eivan's, congratulations on you...
r marriage! Thank you both for taking the time out of your busy day to showcase your Eivan's experience and recommending us (and our Expressions Package) to everyone! "...they [were] responsive, patient, understanding, and flexible...If I had to choose my favorite wedding vendor it would 100% be Eivan's Photo and I would use them again without question!" Your appreciation for your "amazing" Performance Team, Alex and Dariush, have been shared with our Events Department as well. We're thrilled that our Expressions Photo & Video Package was able to capture all your needs and wants. As this package, as well as any of our other packages we offer, are designed to provide you with superb services at an affordable price! With possibilities of upgrading and customizing to your wants and needs at a later date. Erica and Matthew, thank you both for being the BEST part of Eivan's!
Sincerely,
Helen A.
Eivan's Photo & Video
Liu X
5.0
10/09/2020
Good
response 10/09/2020
Hi Liu,
Thank you for sharing your Eivan's Experience with us. If you ever need us, pleas...
e do not hesitate to reach out to us for assistance. Thank you for being a Friend to Eivan's!
Sincerely,
Helen A.
Eivan's Photo & Video
Max W
1.0
9/23/2020
We are extremely dissatisfied with our experience. More so than any other customer experience I’ve ever had.
We booked Eivan’s roughly 6 months before our initially intended date. We paid the entire amount in advance. $1100. We made our final payment in June or July. Months ahead of time.
Covid caused us to have to change our date twice. We gave them nearly 2 months notice of our new date, and kept getting non-answer email replies. Their attitude made us feel that the only thing they ever cared about making clear with us was that our payment was non-refundable, and that should we contest it, they would then slap us with an extra $500 charge.
After more than 3 straight weeks of us trying to hunt down someone that could actually get some movement on this, we finally heard back that they don’t have anyone available on that date.
Do yourself a favor and steer clear of what in our opinion is unconscionable service. We effectively paid them $1100 to do nothing for us whatsoever. My fiancé is in tears, as we’re now 2.5 weeks out from our wedding date, and as of this moment, have no photographer lined up.
Their utter lack of communication and untimely response made us feel as if they care nothing about the service they provide. I will never do business with them again, and would strongly advise against anyone else doing so.
We received an email from this company in March, which closed with this line:
“We assure you that your wedding package is secured and we are here to help.”
That is a verifiable fact. Clearly, those were empty words.
I’ve edited this review, as Eivan’s contested it. Funny that it took them less than a day to notice this review and contest it, but it took 3 weeks for them to get back to us with a reply. This should tell you where their priorities lie.
If I could give them 0 stars I would.
response 10/09/2020
Greetings Tiffany and Maxwell,
Thank you for taking the time to provide us with your feed...
back. Due to the current Covid-19 situation affecting all our respectful clients, we are doing our best to accommodate everyone during this difficult time. We are successfully assisting hundreds of couples regarding their concerns thus far. Please reach out to us once the current situation has calmed down for assistance regarding this matter and we'll do our best to resolve your dissatisfaction with a reasonable resolution. We look forward to speaking with you soon.
Please stay safe and healthy.
Hannah Joann B
5.0
9/21/2020
I absolutely loved working with Eivan’s. They put all my anxiety at ease and were with me through every step. The return of my photos was fast and anytime I was worried about anything, they immediately took care of it. The photographer was so awesome and so kind and took all the photos we wanted (which was a lot). As a slight bridezilla I highly recommend.
response 09/21/2020
Hi Hannah and Tyler,
Congratulations on your marriage! Thank you both for taking the time...
out of your busy day to showcase your Eivan's experience and recommending us to everyone: "I absolutely loved working with Eivan's. ...I highly recommend." Your appreciation for your "awesome" photographer, has been shared with our Events Team as well. We're thrilled that our Digital Express Photo Package (value of $1,049) was able to capture all your needs and wants. As this package, as well as any of our other packages we offer, are designed to provide you with superb services at an affordable price! With possibilities of upgrading and customizing to your wants and needs at a later date. Hannah and Tyler, thank you both for being the BEST part of Eivan's!
Sincerely,
Helen A.
Eivan's Photo & Video
Tannisha B
1.0
1/28/2020
Used eivans for my wedding 11/23/19. My wedding day the photographer and videographer we're really nice no complaints with them. Now for eivans the company I would never refer anyone to them. I feel cheated from this company. After waiting 2 months I finally get my pictures just to find out I don't own any of them and the price to download them digitally is $50 per picture($2400 total for pics alone). And my 55 minute wedding video they sent me has terrible music. They also don't tell you that you can't choose your own music for the video, if you want to change the music they give u a list of 20 songs of their choice(that all sound the same).
response 01/31/2020
Greetings Tannisha and Steven,
Thank you for taking the time to provide us with your feed...
back. We regret to hear that your experience with us fell below your expectations since the last time you reviewed us. Here at Eivan's, we set high standards for ourselves and sincerely apologize to hear this standard was not met. Our goal is to provide all our clients with an exceeds expectation experience. Please reach out to us at your earliest convenience, so that we may work with you in turning your opinion around and become one of our many happy clients: social.media@eivans.com
Celia C
5.0
1/02/2020
Great services!
response 01/02/2020
Hi Celia and Benjamin,
Happy New Year from all of us here at Eivan's, and congratulations...
on your marriage! We greatly appreciate you both taking the time to showcase your Eivan's Experience. If you ever need us, please do not hesitate to reach out to us for assistance. Thank you both for being the BEST part of Eivan's!
Sincerely,
Helen A.
Eivan's Photo & Video
Michelle O
1.0
12/22/2019
READ THE YELP REVIEWS BEFORE USING THIS COMPANY. Used Eivan's because they were so much more affordable that others. Unfortunately I'm disappointed in my choice and should have just paid more. Our wedding was in July, we had asked for some specific photos when we first hired Eivans. Day of the even the photographer showed and slightly wanted to take over. There were a few times that we had to explain what we wanted. Overall I feel there could have been a lot more photos of the important stuff like the wedding party as a whole or the bride with her kids, the groom with his new kids, more photos of the bride and groom together in general. We of course did not realize so many photos were just not taken until about 5 or so weeks after the event. And when the photos became available not all were there. We were missing a noticeable amount. Another 2-3 weeks later and several calls and emails they finally found the missing photos and uploaded them. Now here is the thing that is not told to you when you sign with them... your photos will be made available online with a watermark on every photo until your 90 day viewing period is over. So since they messed up and didn't have all our photos available they said they would extend the viewing... ughh now I have to wait even longer till I can download them. Their customer service sucks, they tell u things are being worked on but they seems to only read a screen then u need to call back for hopefully a response. Oh also they send a questionnaire after your event and it states
To complete the questionnaire asap to help them expedite the processing of your package. I did this and apparently if they don't like your answers I get an email from Helen . We ended up speaking to Helen about a week ago and she basically was asking about what our issues were. Then she told us they would waive the expediting fee of $560. And the photos would be made available to download without the water mark. We just had to sign a document and we had to do it in a week or the offer expires. The document states you can not leave a negative review anywhere about eivans, not u, not ur family, not ur friends and your accepting the offer of that fee being waived. If you don't sign it, u have to wait for your photos. We did not sign it. I feel it's more important that other potential customers know how this company does things. Of course they have great reviews on the knot.... because they have people sign a legal document stating they won't say anything bad or they can be sued.
Our wedding was in July, we just got access to our photos this week. I am truly disappointed with the company.I hope this review helps future potential clients to think about what they are getting into. I would have paid double the price to not deal with the stress this company caused.
*** Helen... if that's your real name .. we spoke and you offered to waive a fee for our photos... u never said we would have to waive our right to honestly review your company. There's nothing further for you to do since we finally received our downloads. But seriously I would never recommend your company after going through what we did. I hope this review and all the other honest reviews help future clients to re think using your company. A day that was to be memorable and great and eivans ruined a portion because of the below average service.
response 12/23/2019
Hi Michelle & Edwin,
Thank you for taking the time to provide us with your feedback. We ...
regret to hear that your experience with us fell below your expectations. Here at Eivan's, we set high standards for ourselves and sincerely apologize to hear this standard was not met. We see that we had attempted to work with you in resolving your concerns and it's regrettable to hear that you decided against proceeding further. If you decide to reconsider your decision for assistance, please do not hesitate to reach out to us, so that we may work together towards a reasonable resolution to see you happy.
Betty T
5.0
12/10/2019
Fantastic experience with videography with Buford! He was professional and kind throughout the entire day! We appreciate his support and look forward to seeing our wedding video!
response 12/12/2019
Greetings Betty and Justin,
We here at Eivan's heard your Wedding Bells ring loud and cle...
ar!! Congratulations on your marriage! Your shout out and appreciation for your "Fantastic experience with videography" with your Videographer, Buford, has been shared with our Events Team. Thank you both, Betty and Justin, for being the BEST part of Eivan's!
Sincerely,
Helen A.
Eivan's Photo & Video
Angel C
5.0
11/15/2019
One of the best and easiest decision that I made during my hectic wedding planning...... Was choosing to have Eivan's Photography capture our wedding day pictures. Not only are their prices better than most out there, but they're amazing knack to pair us with the exact type of photographer that we were looking for...... Punctual, professional and absolutely enjoyed his easy-going personality! I will definitely be referring my family and friends for years to come! Thanks Eivan's Photography....... For all of the breathtaking moments that we get to share with our loved ones!
response 11/15/2019
Hi Angel and Harry,
Congratulations to you both on your marriage! All of us here at Eivan...
's, greatly appreciate you taking the time out of your busy day to showcase your Eivan's experience. It's been our absolute joy and honor in being selected to be apart of your special day. Thank you both, Angel and Harry, for being the BEST part of Eivan's!
Sincerely,
Helen A.
Eivan's Photo & Video
Isabel R
5.0
9/25/2019
Great photographer, very patient and easy going. We had Dariush and he was such a pleasure to work with and his pictures were beautiful. Reasonably priced packages and a lot of communication and excellent customer service.
response 09/25/2019
Dear Isabel and Glenn,
Congratulations to you on your marriage! "Reasonably priced packag...
es and a lot of communication and excellent customer service." Thank you both for taking the time to leave us such a wonderful review! Your appreciation for your Photographer, Dariush, has been shared with our Events Team as well: "Great photographer, very patient and easy going." Thank you, Isabel and Glenn, for being the BEST part of Eivan's!
Sincerely,
Helen A.
Eivan's Photo & Video
Felicia G
1.0
9/09/2019
This was by far the worst experience with photographers & videographers. I am extremely disappointed with how our photos and videos came out. Completely ruined my wedding day. I felt like they were not taking lead and every single photo was posed. None of me and my husband laughing or smiling at each other. To make it worse... I have NO PHOTOS of any of our decor. None of my centerpieces, venue, or our rings. This is completely unacceptable and as a wedding planner, I am outraged. I am sure that other photographers with this business were great and reading the reviews I thought mine would be too. Unfortunately, they were not.
response 09/10/2019
Hi Felicia,
Thank you for taking the time to provide us with your feedback. We regret t...
o hear that your experience with us fell below your expectations. Here at Eivan's, we set high standards for ourselves and sincerely apologize to hear this standard was not met. Regrettably, we have checked our database and was unable to match you as one of our many couples. If you are indeed one of our clients, please reach out to me at your earliest convenience. My goal is to provide all our clients with a 5 Star worthy experience and I would love to see you become one of our many happy clients as well: social.media@eivans.com
Casandra R
1.0
8/09/2018
I am sorely, sorely disappointed in this company. After reading so many praising reviews on this website I decided to take a chance on Eivan’s. The consultation with them started of great, they were both friendly and warm. They explained their packages to me and sent me a list of photographers that were available on my wedding date. After paying the deposit requested to view the portfolios for each of the photographers they offered, I made my selection and was assured that he was available to book.
I then needed to fill out their long list of paperwork, through which I was continually locked out of and had to keep requesting to get a crees to almost daily. Once I I finished the paperwork, there was radio silence for a few weeks and then I’m informed that they have assigned a completely new photographer, one I have never heard of and who’s portfolio I had never seen without even being informed of the change or the reason why.
I called both their events coordination number and their apparently berry separate sales division and was informed that I was not allowed to pick my photographer, but that one was assigned to me. You can imagine my surprise in being informed of this as their representative who I had spoken to on the phone repeatedly never explained to me that by looking through the portfolio’s offered to me I was really creating a “wish” list of the photographer I wanted.
When I called to get clarification from them, they told me in no uncertain terms that it is not their policy to let me choose my photographer, but that they assigned one to me based on what they thought I wanted based on a very generic survey I filled out about wanting pictures with my family and who.
Apparently I don’t need to have an opinion or idea of what I want as I was told that they knew better. I have been both insulted and left feeling helpless in a situation that should have been easy and fun.
I am also dismayed to learn that the knot is promoting a company that would treat it’s client’s so harshly and would bait and switch them so callously.
Please be warned that if you hire this company, you need to be very specific when dealing with them.
Kiersten S
5.0
9/13/2016
I cannot express enough what a great job that eivans did. We had the photographer (dorin) go through mud to get the best shot. Seriously I cannot express how wonderful they were and how much they worked for us and we're flexible with changes. Best company ever. Also very affordable.
response 10/01/2018
Kiersten, thank you for taking the time in writing this amazing review & for sharing your ...
experiences while working with our company! We take pride in giving outstanding services and are overjoyed to receive any compliments & appreciations toward that. Please always keep us in mind for any recommendations for you always have a friend here at Eivan's!
Jennifer L
5.0
9/13/2016
Eivans was the least expensive photo/video package we came across on the knot
Ashley B
5.0
9/09/2016
For going into my wedding day blind, by not previously meeting either my photographer or videographer I was very impressed by the services we received. Our photographer William was so great! He walked right into the salon in the morning and started to get to work without any hesitation what so ever. I got so many compliments from guests about his professionalism, and could not have asked for a better person to take ideas from just about everyone in the bridal party as calmly as he did. Overall I am very pleased with the service we were provided with!
response 10/01/2018
We cannot thank you enough for this incredible 5-star review, Ashley! Our dedicated staff,...
including Will, will be pleased to learn of your high praise & satisfaction with our services provided. Please do keep us in mind for recommendations for you always have a friend here at Eivan's!
Hayley E
5.0
8/25/2016
Mitchell and Galen were our videographer/photography team. I was pretty nervous because they did not know each other and it was our videographers first event with the company. However, I immediately became relaxed after the first time I spoke with our photographer, Galen. We instantly connected while discussing the tone/setting of my wedding. He spent a lot of time truly getting to know our story. The next day, I talked to our videographer, Mitchell. He blew me away when explaining the process (videography was new to me) and going over what the most important moments/aspects were to my us and our families. Our wedding ceremony was very intimate and Galen and Mitchell did everything they could do to make sure they captured those moments. Almost 3 months later and our wedding guests are still talking about how great they were. While taking pictures, we noticed our photographer was wearing an ice pack on his back while he was laying on the floor to get the shot I wanted. After a lot of prodding from a group of women, he finally told us he had hurt his back just days before. Not once did he grimace, complain or hold back on the shots he was getting - for 10 hours. We are so thankful we got this team and for their friendship that day. Our videographer actually handed me a kleenex because he thought I was crying. Couldn't have asked for a better day!
response 10/02/2018
Hayley, thank you for taking the time in letting us know about your photographer & videogr...
apher experience with Galen and Mitchell! They are glad you found their services very accommodating & in trusting them to capture one of the most important days of your life. We appreciate your gratification and always know you have a friend at Eivan's!
Almina Z
5.0
8/09/2016
Eivan's made my husband's and I wedding day unbelievably special. The photographer and videographer we're amazing! They were definitely fun to work with! Our pictures and video turned out amazing, and I would choose them again in a heartbeat. I felt comfortable with what they were doing, and trusted them fully. They made my pictures look beautiful. I am speechless with the way they did everything. Also, reaching them is never a problem and if you leave a message they do return your call their customer service is excellent. I will never forget my wedding day and thanks to Eivan's for giving us a wonderful experience. They are fun to work with!!! Whichever photographer you get and videographer you sure won't be disappointed you will be satisfied!!! Thank You Eivan's for everything!!! They gave my husband and I exceptional service!! :)
response 10/02/2018
Almina, thank you so much for choosing Eivan's & letting us provide many memories along th...
e way! We take pride in giving outstanding services for all of our dedicated staff will be pleased to learn of your high praise throughout your experience with us. You're very welcome and thank you for being the BEST part of Eivan's!
Charisse T
5.0
8/08/2016
We booked Eivans last year for our July 9th wedding and couldn't be more pleased with the services that we received. From the initial phone call to finally getting our pictures, they were always professional with our interactions and answering the multiple questions that I had. After we booked with them, they sent us a timeline of when we should be expecting certain things, and I was so excited when we finally got connected with our photographer and videographer a few weeks before the wedding day. I would certainly recommend them to anyone looking for a quality photographer/videographer!
response 10/01/2018
From day 1 it has been such a pleasure working with you, Charisse! Our dedicated staff wil...
l be pleased to learn of your high praise and satisfaction with the services provided. Please do keep us in mind for any recommendations for you always have a friend at Eivan's!
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