Elegance Preserved

Wedding Dress Preservation, Cleaning & Repair

4.9

Praised by couples for:

Dress Selection

Tuxedos

Fittings and Adjustments

I had such a wonderful experience with Elegance Preserved! From the very beginning, they were incredibly communicative, quick to respond, and so helpful throughout the entire process. They were very insightful and took the time to answer all of my questions, which I really appreciated. I’ll be honest, I was initially very nervous about having my wedding dress picked up for the quote and then trusting that it would be delivered back to me safely after being cleaned and preserved. However, the entire process was so seamless! Elegance Preserved kept me updated and in constant communication with me, which gave me so much peace of mind. I had both my wedding dress and veil cleaned and preserved, and I’m so happy I chose to have them take care of such meaningful pieces from my wedding day. The whole experience was easy, professional, and stress-free from start to finish. I highly recommend Elegance Preserved to anyone looking to clean and preserve their wedding dress and veil. They truly made the entire process feel effortless and gave me confidence that my dress was in good hands!

Tiffany D.

5.0

The week after my wedding, I contacted Elegance Preserved to clean both my Flora Bridal Valentina gown and my daughter’s flower girl dress so I could prep them for resale. They promptly arranged to collect the dresses along their regular route and follow up with an estimate after an in-person assessment. The pickup was seamless, and the quote arrived a few days later. Because cleaning the flower girl dress exceeded its value, I moved forward with just my wedding dress. I requested expedited service, and they graciously agreed to a three-week turnaround while scheduling the return of the uncleaned flower girl dress for the following week. To my utter surprise, the driver arrived next week with both dresses completely cleaned! Their turnaround time and white-glove customer care truly blew me away. Huge thanks to the Elegance Preserved team!

Sarah W.

5.0

Diane, Coordinator

COORDINATOR

AWARD WINNER (12X)

Thanks to recommendations from couples on The Knot

Let's begin...to preserve the memory. Your day was special, and your gown is a symbol of that day. We will clean and preserve your dress with the utmost care. It is first meticulously inspected before cleaning. We pay attention to all the details. It is finished with a beautiful press and carefully packaged. Elegance Preserved is a company based in San Francisco, CA that specializes in the cleaning, repair, and preservation of wedding dresses across the United States. Only a MuseumCare™ wedding gown preservation is true protection for your wedding or family gown and for you. Look for the Association of Wedding Gown Specialists name, and look for their logo! Their written international preservation guarantee is backed by their Certified Wedding Gown Specialists™ of the Association of Wedding Gown Specialists, who are represented in more than 500 cities around the world. Return your wedding or family gown to any participating Certified Wedding Gown Specialist™ who will inspect and press your gown at no charge. Improper handling of the wedding or family gown without the supervision of a Certified Wedding Gown Specialist™ may cause damage and compromise the true preservation of your wedding gown. Association of Wedding Gown Specialists established a ReforestationFund™ and will help provide support to the Arbor Day Foundation, the perfect partner to help make a positive impact in nature and celebrate your wedding gown preservation, to plant a tree for every wedding gown our members preserve. Founded in 1972, the Arbor Day Foundation is the world’s largest member nonprofit dedicated to planting trees. Together with their members, partners, and programs, they have helped plant more than 500 million trees in neighborhoods, communities, cities, and forests throughout the world.

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Details

Dresses

Wedding Dresses

Fashion Services

Dry Cleaning & Preservation

Awards and Affiliations

12-Time 'Best of Weddings'

2026.2025.2024.+9 more.

Hall of Fame

Earned by winning 'Best of Weddings' four or more times.

Join couples who chose award-winning vendors for their wedding

Meet the team

Diane, Coordinator

Coordinator

I'm the head coordinator at Elegance Preserved. We are the nations' foremost wedding dress preservation, cleaning and repair service. My goal is to answer all your questions prior to assisting with a quote. We really have the most wonderful customers and its a joy bringing dresses back to their pre-ceremony state after the wedding. It's an honor to be a part of a woman's ceremony in some small way.

4.9

out of 5.0

165 reviews

Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.

Review Summary

This AI-generated summary is a snapshot of this vendor's ratings and feedback.

Customers say Elegance Preserved provides seamless, professional cleaning and preservation with excellent communication, convenient free pickup/drop-off, and fast turnaround. Reviewers praise stain removal, careful packaging, and expert handling of delicate fabrics. Issues are addressed promptly, and the service is highly recommended.

Search reviews

Tiffany D

9/12/2026

I had such a wonderful experience with Elegance Preserved! From the very beginning, they were incredibly communicative, quick to respond, and so helpful throughout the entire proce...

ss. They were very insightful and took the time to answer all of my questions, which I really appreciated. I’ll be honest, I was initially very nervous about having my wedding dress picked up for the quote and then trusting that it would be delivered back to me safely after being cleaned and preserved. However, the entire process was so seamless! Elegance Preserved kept me updated and in constant communication with me, which gave me so much peace of mind. I had both my wedding dress and veil cleaned and preserved, and I’m so happy I chose to have them take care of such meaningful pieces from my wedding day. The whole experience was easy, professional, and stress-free from start to finish. I highly recommend Elegance Preserved to anyone looking to clean and preserve their wedding dress and veil. They truly made the entire process feel effortless and gave me confidence that my dress was in good hands!

Sarah W

9/04/2026

The week after my wedding, I contacted Elegance Preserved to clean both my Flora Bridal Valentina gown and my daughter’s flower girl dress so I could prep them for resale. They pro...

mptly arranged to collect the dresses along their regular route and follow up with an estimate after an in-person assessment. The pickup was seamless, and the quote arrived a few days later. Because cleaning the flower girl dress exceeded its value, I moved forward with just my wedding dress. I requested expedited service, and they graciously agreed to a three-week turnaround while scheduling the return of the uncleaned flower girl dress for the following week. To my utter surprise, the driver arrived next week with both dresses completely cleaned! Their turnaround time and white-glove customer care truly blew me away. Huge thanks to the Elegance Preserved team!

Any questions?

Jessica C

1/24/2026

Pickup and dropoff were super easy with their flexible routes, which made the whole process convenient. They were very transparent upfront about how the preservation process would ...

impact my dress since it had glitter. I really appreciated knowing what to expect. My dress arrived afterwards in a box looking pristine and perfect. It was clear they are expert craftspeople in this area. I'm so glad I spent the money to preserve such a cherished memory!

Amanda W

11/16/2025

I used Elegance Preserved in 2025 for my wedding dress that has been hanging in my closet since 2023 - really glad I found them as they did an excellent and professional job of cle...

aning and preserving both my gown (Essense of Australia, Style D3314) and veil! I live along their regular route so it was very easy to schedule pickup and delivery of my items. They sent an itemized quote within 48hrs of pickup and ask for 50% down at the start of the process. My dress went to them at the end of June and was completed at the end of October. I would recommend their services to other recent brides!

Julie M

11/14/2025

Elegance Preserved in San Francisco provides outstanding service for pressing and steaming our daughter’s wedding gown. Olivia promptly responds to emails and messages. Scheduling ...

appointments for personally dropping off the gown and free delivery for pick-up and delivery of the gown is incredibly smooth and well-coordinated. The delivery driver is very courteous and efficient.

Ciera P

11/10/2025

Elegance Preserved did an amazing job cleaning my dress and preserving it after my wedding. I am very protective of my Monique Lhuillier dress , and other recent brides I have spok...

en to in the SF Bay Area told me Elegance Preserved is the place to go to if you want your cleaning and preservation done right. I purchased my dress second-hand, and while it was cleaned before I had it altered by another vendor in the Bay Area, Elegance Preserved did a much better job removing stains that I thought were set from previous wear. I was recommended Elengance Preserved by both friends in the area, as well as the place that altered my dress, Le Caprice. The turnaround time was incredibly fast (some of my friends found that their dress from other cleaners took almost a year to get back!), and I loved the complimentary pick-up and drop-off service. There was some dirt staining on the bottom layers of my dress, as well as a piece of gum stuck to the bottom, and it all came out beautifully! I loved that Elegance Preserved provided a virtual showing of my dress after the cleaning was complete. They also cleaned and preserved my veil and borlero (jacket). All and all, I am super happy with my experience with Elegance Preserved.

Lonnie S

11/02/2025

The entire process was seamless. I had my dress cleaned and preserved and it took a couple months, but I was kept in the loop every step of the way. From beginning, middle to end, ...

I was notified of the process and how long it was expected to take. I appreciated the communication and was completely at ease with having them care for something so important to me. I would definitely recommend Elegance Preserved!

Lauren M

11/02/2025

I had a fantastic experience with Elegance Preserved for the cleaning, minor repairs, and preservation of my wedding dress. My dress was a custom Daalarna made of delicate silk chi...

ffon, so I was very anxious about entrusting it to the right place. I purchased the dress at Wild Bride boutique in SF, and they gave me the recommendation for Elegance Preserved. After checking additional online reviews, I chose them and am so glad I did! The entire team was friendly and communicative, the Bay Area pick up/drop off option was incredibly easy and seamless, and the price was lower than I anticipated. I am extremely happy with the final result. I'm thankful I put my trust in them and recommend them without hesitation!

Cinthya I

11/01/2025

Out of all the wedding planning, this was the easiest and least stressful part. I expected a crazy ‘wedding’ price but I actually felt the quote was right for the service. Communic...

ation through text was so easy. I bought my dress from Elegant Lace bridal. It had lots of glitter and was scared that it would be removed after washing it. But Olivia made sure to walk me through my concerns over the glitter before booking with them. The dress still has that glitter shine even after cleaning it! I found elegance preserved on Google. I looked at many places but for the price and quality, this was the best choice!

Leila R

10/26/2025

I was recommended to use Elegance Preserved through my bridal alterations boutique. I absolutely adored my wedding dress and got millions of compliments all night on it. I want to ...

preserve the quality of this gown so that I can pass it down to my daughter, if she wants to wear it. To me, the cost is worth it to know that my dress is safely stored and preserved and won't age rapidly/degrade over time. The process also could not have been simpler--they make it easy to schedule a pick-up and drop-off in your neighborhood so you don't even have to pack/drag your dress off to a separate location.

Kelly C

10/25/2025

My very detailed, lacy and beaded Aethra Pronovias dress got a decent amount of dirt in the lace and train on my wedding day. I waited two years to send it to Elegance Preserved on...

recommendation from Bridal Breeze in San Francisco. They both picked up and dropped off the dress to my home, and it came back pristine, looking completely brand new. Fully exceeded my expectations and the service was great.

Jasmine R

12/11/2024

I had a wonderful experience using Elegance preserved to clean my 3D Tulle lace Pronovias Privee dress. Olivia and the team were wonderful to work with. My dress needed a decent cl...

eaning on the bottom due to it raining during my wedding day. I found elegance via and online yelp search around LA. I know how important good reviews are! I was supposed to get my dress back in January but it came early by a month! What a surprise! Also the pick up and drop off feature was amazing and very easy to coordinate. If you're thinking about Elegance Preserved, don't hesitate, they are awesome.

J N

12/10/2024

After talking with ~6 other cleaners in my area and reading many reviews online, I decided to trust Elegance Preserved with cleaning my dress and complicated veil (Dress: Jenny Yoo...

's Bronte + Lamnhi bridal studio cape with colorful flower appliqué). I am so glad I did! The process was extremely convenient with free pickup/delivery, and they worked with me to put together a service that met my budget and cleaning expectations. They delivered my dress 2 months ahead of schedule and did an incredible job. I did find two areas that were missed along the dirty hemline, but they quickly resolved this by picking up my dress again and re-cleaning and re-delivering it within 2 weeks. Highly recommend to save yourself any concerns you have with fragile dresses and sentimental items!

Melanie L

12/07/2024

I live in the SoCal area and was recommended this company by a friend who lives in SF. They remembered my friend and that touch added comfortability to me. I did a cleaning and pre...

servation after the wedding. I got my dress from Blush Bridal and it had a lot of bead work. My dress came out nicely clean and in a beautiful box. Thank you!

Vanessa M

11/19/2024

Elegance Preserved was the easiest part of my wedding. They picked it up from my location, provided a timely quote and a completion date. Their staff was extremely courteous and I ...

was happy to know that my dress was in great hands. The process exceeded my expectation and I was so happy to have my dress delivered back to my home!

Ruth L

11/01/2024

I wanted to give them 10 stars if it was an option! Easy to work with, happy I was able to communicate via text message. My dress was custom made from Royal Boutique in Los Angele...

s. My coworker referred me to this place and spoke highly of this place! Olivia was exceptional. Thank you!!!

Paige G

10/31/2024

Elegance Preserved did an amazing job cleaning and preserving my wedding dress. I bought my dress from Luv Bridal and it is Noelle by Serene. I actually found Elegance Preserved fr...

om the Knot and extensive google searches. The bottom of my dress and my lace train were pretty dirty from my outdoor wedding and lots of dancing but it came out perfectly! They were awesome in the quote process and made everything super straightforward and easy. I was a bit nervous to send away my dress for so long but I am so glad I trusted Elegance. My dress was just hand delivered to me and it is stored perfectly in the preservation box. I am so happy with the results!

Z K

10/20/2024

I got my dress from lovely bride in SF (Saint Bridal Emmett gown) and they referred me to Elegance Preserved. My tailor also told me to use them! And I’m so glad I did. They are so...

easy to communicate with, super professional and clear in their services provided, and did an excellent job with my dress and veil. I really appreciate how easy they made the entire process from start to finish, and their pick up/drop off options were perfect for me after all the wedding errands I had to run. Highly recommend!

Kristin B

12/19/2023

Such a great and convenient service! I wasn’t sure what to do with my dress after the wedding and Elegance Preserved offered the flexibility I needed to figure out next steps. I wa...

s able to get a quote and determine if I wanted to just clean or clean and preserve based on that. I ended up going the clean and preserve route and I’m so happy I did. My dress was style 66212 by Lillian West and I purchased it at Lili Bridals - highly recommend them too! I found Elegance Preserved via a google search and recommended on a FB bride group I’m in. The order process was easy and the pickup and delivery was most convenient and stress-free. When I placed my order I received a helpful and thorough guide on how to prepare my dress for pickup and what to expect. I was able to schedule the pickup on a day that was convenient for me and also my delivery was super fast once the dress was ready. I’m so happy I used Elegance Preserved for my wedding dress!

Sophie T

12/13/2023

I used Elegance Preserved for my BHLDN Bonaire wedding dress. They were recommended to me by my alterer, Halena Couture. The whole experience went smoothly! They picked up my dress...

at my home for free in September, gave me a quote for cleaning and preservation shortly after, and dropped off my dress in December. The whole team was super responsive and kept me updated along the way, and I knew my dress was in good hands. And, best of all, my dress looks beautiful and is now carefully preserved. I highly recommend their services.

Christina V

12/05/2023

I sent my grandmother's gown to be repaired and to see if we could remove some yellowing and these are truly amazing results! This dress is a family heirloom and I really had no id...

ea the outcome could be this immaculate. My sister recommended we try Elegance Preserved, and I'm so happy we did. They were extremely communicative during the whole process and the free pickup and delivery system makes it so easy! Highly recommend. :)

Anna O

11/15/2023

Using Elegance Preserved has been a seamless experience! They picked up my dress from my house for free in early July and sent me a quote shortly after. My tailor had recommended E...

legance Preserved and super happy she provided their contact info. If you want an easy, flexible and professional experience you have to use them!

Kristin E

11/12/2023

Elegance Preserved is a gem of a business, who's team truly does go above and beyond, ensuring that you are taken care of throughout the whole process. After purchasing my wedding ...

dress (Sima by Eddy K Dreams — with tool, lace, and beaded straps), from Janene's Bridal Boutique in SF, they highly recommended Elegance for their fast, yet detailed cleaning, and the easy-to-store box it is neatly folded into after. All of this was true, and more. Their team comes to pick up your dress for inspection with no pressure to use their services, and will work with you to make sure you are getting exactly what you need. The box it comes in has been packaged with so much thought, including gloves for handling the newly cleaned dress. I am truly so grateful to Elegance for helping me preserve this dress, which holds so many memories, and is something I hope to hang on to for a lifetime.

Catherine O

11/12/2023

Y'all. I spilled an espresso martini down the front of my dress and Elegance preserved got it out!! I wore the Mercer dress from Lela Rose. The dress is made from a fabric that has...

tiny flowers woven into it. I was really worried that either my dress would be forever covered in brown espresso spots or that the flowers would get damaged in the process of getting the stain out - but miraculously, Elegance Preserved was able to get everything out and my dress is PRISTINE. I also sent them my Danielle Frankel veil which has a grossgrain ribbon edge. I got married on a cliff side, so this veil had literally been drug through dirt. They were able to get the dirt out of the veil and were super communicative about what was and was not possible for repairs. There is a single, tiny, pen sized dot that they couldn't get out of the veil. Olivia and the team were so kind and thoughtful and explained that they could keep trying and likely get the dot out, but doing so would risk the integrity of the ribbon edge. I loved working with them! I highly recommend Elegance Preserved for any brides looking to repair or preserve your dress. The process was so easy - they picked up and delivered my dress from my front door!

Juana L

11/08/2023

Would definitely recommend having your dress cleaned and preserved by Elegance Preserved! I purchased my dress from Janene's bridal in Alameda and they recommended this place for d...

ress cleaning after the wedding. They even come and pick up/ drop off your dress for free if you are in the local area! My wedding dress was an Essense of Australia Trumpet dress that had lots of sparkle and lace. They did a great job with the cleaning and when I got it back it was packaged very nicely. The process was easy, they came and picked up my dress and within a few days I got a quote. The cleaning and preservation process took about 3 months and they completed the work earlier than estimated. Very nice staff and customer service.

Emma B

10/26/2023

I cannot recommend Elegance Preserved enough! I used Elegance Preserved to clean and preserve my Essence of Australia gown and cathedral length veil, both purchased from Kleinfeld ...

Bridal in NYC, and they did such a wonderful job. The entire process was seamless - from pickup and drop off, to the excellent communication from the team. Everyone I worked with made the process so easy, and the end result is incredible. The bottom of my dress was so dirty after the wedding, particularly since we got married right after it rained so the ground was muddy and there were still some puddles! The dress came back looking good as new – I was amazed, especially given the detailing on my dress! I am so happy with my decision to use Elegance Preserved.

Megan K

10/26/2023

Working with Elegance Preserved has been a seamless experience! I got married in early September and they picked up my dress from my apartment for free in early October and sent me...

a quote shortly after. My friend had recommended Elegance Preserved to me, so I knew they were reliable. After cleaning they also took pictures of my Berta dress for me to help me resell. It’s hard to get good pictures of such a long and ornate dress at home, so it’s really helpful to have their more professional pictures to help market my dress better on the resale market. It’s saved me a lot of time and trouble for sure and I’ve already recommended them to other recent bride friends!

Samantha F

1/11/2023

I used Elegance Preserved for my Madi Lane Bridal 'Amelie' gown and matching veil. Someone spilled red wine on the back of my dress and there was a LOT of dirt on the bottom hem an...

d they got everything out! I was worried because I hadn't even thought about what to do with my dress after our wedding, and let it sit for about a month before I found Elegance Preserved. I am thankful I found them through some Googling and seeing positive reviews of other Janene's brides using their services. I wanted to make sure I gave my beautiful dress to an expert in wedding dress cleaning! Would definitely recommend their services. It was nice that they come to pick up the dress and hand deliver it back, so easy!

Brittany J

12/13/2022

Back in August I married the love of my life in a beauitful Carolina Herrera dress. On top of what I assume to be normal soiling on the hem, one of the tulle layers had at some poi...

nt ripped from my heel stepping on it. Although small, I searched for the best of the best to help with my beloved dress. I reached out to Elegance Preserved and their amazing team for assistance. Their site offered clear directions on how the steps needed to get a quote. Within an hour of filing out my order form, Olivia scheduled me for the next route in my area and offered a timeframe of expectance. Once my driver Brittany arrived, she anwsered any of my additional questions and put me to ease! The handoff of my dress was easy and took less that 5 minutes in all! After a few days I recieved my quote for a cleaning and preservation, plus word of the additional tears the found during the examination process (one’s I hadn’t even seen!). I was sent photos of the damage before approving my fair repair quote and given an honest opinion of the out come. Fast forward just a few weeks and my dress is complete and ready for delivery! Returned back to me as easily as it was picked up, was my beautiful dress looking as stunning as it did the day I brought it home from the shop. I cannot stop recommending Elegance to any and all of my girlfriends after their big day. Customer service and quality of service is 10/10! Thank you Elegance Preserved team for everything.

Lara H

12/09/2022

I used Elegance Preserved for my Maggie Sottero gown, and they were great to work with. They make it so easy by coming straight to your door for pickup and delivery. And you can le...

t them know what date works best for you to do this. You can also select if you want your dress only cleaned or also preserved. Communication with them was excellent from start to finish, and the end product looked great. Their work looks very professionally done, well-packed with protective tissue and even white gloves to inspect it! I highly recommend this company as they do great work, and they made drop off/delivery so hassle-free.

Alex C

12/08/2022

I live in a major city and had a surprisingly difficult time finding a dry cleaner who would take my dress (and clean it at a reasonable price), so after lots of calling around I d...

ecided to use Elegance Preserved as they were the recommended dry cleaner from my wedding dress designer, Sarah Seven. They are located in San Francisco so this required having the dress shipped there and back but it honestly turned out easier and more stress free than using any local cleaner! I simply emailed them some photos of the dress, and they provided a quote in a timely manner. Then they sent me a FedEx box with a prepaid shipping label and I shipped my gown off to them! It took about 2 months for them to do the cleaning, but I just received it back today and it looks good as new! I had a lot of dirt staining on the bottom of the gown from having an outdoor wedding, and you would never know that by looking at the dress post-cleaning. My dress also has pearl appliqués all over and they did a great job in keeping them all intact. I also really appreciated the customer service - the ladies were extremely communicative and kept me informed throughout the whole process. I would recommend EP to anyone, regardless of if you live in the SF area or not because this was a seriously easy process.

anonymous u

11/23/2022

Elegance Preserved was wonderful! Everyone was so kind through the process. They pick up your dress from your home and deliver it back then the service is finished. I had my dress ...

cleaned and it came out beautifully. My scheduled completion date was in December, but they accommodated a sooner completion date when I requested with no trouble at all. I really appreciate everyones help and how kind everyone was. Would definitely recommend!

Jenna S

11/22/2022

I'm embarrassed to admit I waited 7 long years to get my Allure wedding dress cleaned and preserved! I just didn't trust my local cleaners who claimed to be "green" and sent my dre...

ss out, instead of doing the work in-house. But, Elegance Preserved was worth the wait! They made everything super simple and had safe Covid procedures in place. The provided me with lots of information about their process so that I felt comfortable trusting them with my beloved dress. And, they were able to remove the horrible yellowing stains on the delicate lace! Love them!

Carson S

11/14/2022

Wish I could give Elegance Preserved 100 stars on here! They went above and beyond and answered all of my questions. My wedding was in San Francisco, but I’m from Texas, so I was n...

ervous about shipping my dress, but let me tell you, my Essence of Australia dress was so white after they cleaned and steamed it and just perfect! When I picked it up I wanted to cry. They did an amazing job! I recommend them to any bride. Very stress free process! I love them!

Lisa G

11/13/2022

Seamless service. They provided pickup and drop off to from my place of work which made it very convenient. They were great with communication and the final product was very profe...

ssional. I'm so glad I found them.

Ping L

10/30/2022

The team was very responsive and I was able to have my dress picked-up in the same week. It was hassle-free as they provided pick-up and drop-off services and they truly did an ama...

zing job in preserving my dress and veil. I'd recommend this to anyone who's looking to have their dresses cleaned and/or preserved! Extremely happy with the service and the result :)

Shila M

10/24/2022

Elegance preserved was AMAZING!! They made the cleaning process easy and they did a great job. I got my dress from Janene's bridal which is where I got the recommendation for eleg...

ance preserved. They pick up/delver your dress right at your door. Completely covid safe. Highly recommend!

Jaclyn D

10/21/2022

I found Elegance Preserved from my dress maker Suzanne Hanley at Atelier Des Modistes. They are amazing and so happy to have found them! I had them persevere my wedding dress whic...

h was designed and made by Suzanne Hanley at Atelier Des Modistes. Additionally they took care of my moms dress and my engagement dress which Suzanne designed and made as well. Sadly at our welcome reception red wine was spilled on my engagement dress which was Silk and they were able to get the wine stains out and save my dress. Their attention to detail, customer service, quality and flexibility sets them apart from any other options. Make sure to ask for Olivia when you reach out as she will take care of you.

Elaine L

1/13/2022

As the mother of the bride, I interfaced frequently with Elegance Preserved to have my daughter's wedding dress cleaned (first Covid wedding) and cleaned/preserved (real wedding). ...

I dealt primarily with Kate and Olivia. My daughter's dress was a satin Eddy K dress, which needed quite a bit of cleaning. Janene's Bridal in Alameda recommended Elegance Preserved and we couldn't be happier. The customer service is absolutely flawless. I have rarely had an experience so pleasant and so efficient. Elegance Preserved picked up and then delivered her dress twice. All spots were removed and the dress looked like new when it was finished. Their work is perfection and the people at Elegance were incredibly informative and responsive. I highly recommend Elegance Preserved. You will not be disappointed!

Suji K

12/26/2021

This place is exceptional! I was planning to wear my mom’s old wedding dress and found Elegance Preserved through google search. I got a response immediately. Special shoutout to O...

livia who helped me along the way. She was responsive and professional. She also shared honest feedbacks. After testing my dress for restoration, she informed me that stains on the dress and discoloration would come off because of the age and silk material of the dress, and might be better off getting the top layer replaced, rather than getting it restored. This gave me an impression that they (as a business) are look out their customers best interests, even if that might mean no business for them. I ended up getting my dress cleaned and am really happy with the overall service I received.

Carissa M

12/15/2021

I decided to get my dress preserved through Elegance Preserved after reading their wonderful online reviews. It is a little pricy (I spent $462 to have it cleaned and preserved- I ...

had a Mori Lee dress that had a lot of lace and a train), but it is well worth the cost to me. I would've been devastated if I had let my dress sit in the closet and get dirty and yellow. It's now preserved as a forever memory of the happiest day of my life! The Elegance Preserved team has excellent customer service. Because I live in the North Bay, I met at a point half way to drop my dress off. I received an email notification when my dress arrived at their shop. It took about 10-11 weeks to get it cleaned and preserved. When my dress was finished, they couriered and hand delivered my dress (in the rain!!). They maintained excellent communication and professionalism throughout the process. I highly recommend Elegance Preserved if you are looking to preserve your wedding dress. You won't regret it!

Sabrina C

12/10/2021

I LOOVE my wedding dress. It's a Daalarna Couture, model BDP 207 that I bought at Wildbride in San Francisco. Because I want to keep my dress, I wanted to use the best company to c...

lean it and preserve it so I chose Elegance Preserved. Not only is the dress now spotless but the company collected and then returned the clean dress at my door! Very convenient and Covid safe!

Emily S

11/28/2021

Elegance Preserved couldn’t have made getting my dress preserved any more convenient or less stressful. She came to my home to pick up the dress and dropped it off when it was fini...

shed! I mean, does it get any better than that?!?! She was super friendly, responded to all my questions quickly, and pricing was reasonable! I wouldn’t even think about going with anyone else!

Alejandra L

11/27/2021

I heard about Elegance Preserved through Kinsley James where I purchased my Rita Vinieris wedding dress. I contacted them when I came back from my honeymoon and they were super hel...

pful answering my questions and addressing my concerns. They gave me plenty of time to review everything and were super accommodating with my busy schedule and hectic life. They also made the pick up and drop off super easy. I highly recommend them to all brides!

Melissa J

11/21/2021

I searched all over Yelp for a place to clean & preserve my beautiful dress. A friend had mentioned Elegance Preserved AND I saw all the positive reviews. I had a really good feeli...

ng about them, from start to finish!!! What I loved about Elegance Preserved: quick, friendly, thorough communication, excellent customer service, absolute convenience, fair pricing … I can go on forever!!!! I would highly recommend them & will spread the word about their services!!! Thank you so much for taking care of such an important garment!!!

Lupita R

11/21/2021

I have never had a business go above and beyond for me like Elegance Preserved did. I got married in August and immediately after my wedding, I moved to Florida to join my husband....

I left my dress behind with my mother in California as I knew I wanted my dress to be preserved by Elegance Preserved as they had amazing reviews everywhere. They were super kind and were able to pick up my Sophia Tolli (the Clarissa gown) from my mom’s house all while communicating with me. Within three months, they carefully cleaned and restored all of the layers of lace. They completely fixed the small tears and removed stubborn stains like stains from the asphalt from the down and my cathedral-style veil. They essentially restored the dress to new conditions. They were so kind to offer free delivery to my mom’s house. When she received it, it came in a nicely sealed box equipped with gloves to inspect the dress. I am so happy with their services and their prices are so incredibly reasonable for all that they do. I’m so grateful to have found this business.

Jennifer M

11/20/2021

I found Elegance Preserved on The Knot and I’m so glad I used them for my wedding dress cleaning and preservation needs. They picked up my Demetrios wedding gown (that I am very pr...

otective of as I purchased it from Brides by Young in Chicago) from my apartment and were communicating with me every step of the way! I received consistent updates, was given the opportunity to do a virtual viewing of my dress after it was cleaned, and had my dress dropped off to me ahead of schedule! They are very thorough with their work and provide excellent customer service. Masks are worn at pick up and drop off and it is clear COVID-19 safety for customers and staff is a priority. My dress was well taken care of. I highly recommend Elegance Preserved. Also special shout out to Olivia for her friendly, understanding, and amazing customer service!

Julie D

11/20/2021

I have always regretted not having my wedding dress cleaned and preserved. Now, after 40 years a soiled wedding dress sadly still hangs at the back of my closet. I didn’t want th...

is to happen to my new daughter in law. I offered to have her gorgeous French lace, Innes di santo gown that she purchased at The Bridal Galleria in San Francisco, cleaned and preserved for her. Since it was an outdoor wedding the hemline was heavily soiled and had dried grass stuck in the delicate under skirting. Luckily, I found Elegance Preserved on the internet. From the beginning until delivering the beautifully cleaned and restored wedding gown they were helpful and professional. I later found out that the Bridal Galleria also highly recommends Elegance Preserved and included a very nice discount to their brides. This was an added bonus to the outstanding service I received.

Elizabeth F

11/19/2021

Truly amazing! I got my dress from Winnie Couture and they recommended me to Elegance preserved and best thing I’ve done! They were extremely helpful and did home pick ups and mad...

e it super easy especially dealing with COVID restrictions. I would definitely recommend any bride wanting to save their wedding dress to go with Elegance.

Erin H

11/16/2021

I bought my dress from a boutique in San Francisco and the dress had been tried on by a lot of other brides and had what I was told were makeup stains. After buying the dress, I ha...

d only two weeks before our wedding and I still had to find a seamstress to get it fitted. I had a ton of anxiety about my dress because the more time I spent looking at it, the more I noticed spots and issues with it. With only 72 hours between when my seamstress was done and when I was meant to be married, Elegance preserved went above and beyond to make sure my wedding dress was perfect. They picked up my dress directly from the seamstress and delivered it to my home in the east bay - the day before my wedding. They sent me regular updates via text and phone and at 10 confirmed they got all the stains out. I cried tears of joy!!

Service area & Contact info

600 The Embarcadero, Suite A., San Francisco, CA

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(800) 539-9092

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Elegance Preserved

Diane, Coordinator

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Elegance Preserved

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