I booked with Melissa for my October wedding, 6 months in advance, for hair and makeup for myself, 6 bridesmaids, my mother and my two flower girl daughters. I will start my review... by saying that my bridal makeup was acceptable, I didn’t hate it. It wasn’t exactly what I expected or what I showed in my inspiration photos but it was at least done well. Melissa was pleasant and professional for the most part, as was Manda, the hair dresser she brought with her. They were not very talkative and it was slightly uncomfortable for myself and my bridal party.
All of this I would have been fine with however my problem is that based on the contract signed by Melissa and myself, she was
Obligated to be there until 3 pm. For touchups as needed- and I based my photography timeline on the hours set by Melissa in our contract. My mother passed away before the wedding and she was removed from hair and makeup, and two bridesmaids dropped out pretty last minute but I still paid for them as that was on me. We finished with hair and makeup early, and shortly after Melissa and Manda packed up and left, without so much as a word said to me. They did not even tell me they were leaving or ask if we needed anything before they left. When my bridesmaids requested touchups to hair or makeup before they left- they seemed very annoyed and inconvenienced at being asked to do so. Because Melissa left early , my photographer had not yet arrived and we did not get the getting ready photos we had planned to have. Maybe some of this could have been prevented with doing a trial run however I live about 7 hours from the venue and Melissa- so this proved difficult. All in all the makeup was okay but the experience was not what I had envisioned for the wedding day of my dreams. When you are paying premium prices for a service you expect a certain quality of experience and that just wasn’t what I received here. I was very disappointed that she left so early- nearly two hours earlier than agreed in our contract- which again resulted in our not really getting the photos & video footage of myself and the bridal party getting ready. It was important to me to capture all of those moments of the day and I have almost none for that portion of the day.