Elite Treats

to make sure we looked at them for our wedding. When my fiancé and I tried to set up a tasting it felt like pulling teeth to try to get them to set one up. I emailed them and received a response saying I had to call. So I called and no one picked up so I left a message. When someone (a very curt and unhelpful man) called me back the next day he asked what I wanted, so I told him. His first response was that there will be a delivery charge. I said that's fine; could I set up an appointment to come in and talk about designing a wedding cake and a groom's cake? He said I would have to talk to their person who schedules tastings. So I asked if she was there and he said she would have to call me (which made me wonder why they didn't have her call me in the first place since I explained everything in my email and voicemail message). When I finally got to talk to the lady she said they were completely booked for tastings until a month out. The lady I talked to was very informative and provided a lot of information, so I set up an appointment for the next month. When my fiancé and I went to the shop for the tasting they acted like they weren't prepared for us at all (even though when we walked in the lady said they were waiting for us). She had to move things off of a little table they had pushed to the side by the front door and had to hunt down a second chair for us to have a place to sit. Then when we were seated she said that she would try to see if she could gather us up something to try. She came back with three cupcakes that cut in half. The cupcakes were good but they were weird flavor/filling combinations; nothing I would have picked for a wedding cake. I was kind of expecting a better sample of cakes that would work for a wedding instead of a quick throw together of what ever they had lying around. Then when I started telling her what I would like for our wedding cake she would interrupt me by repeating everything she said on the phone. I kept telling her that she already told me all of that and I am fine with everything she told me. I wanted to explain what I wanted for our wedding and groom's cakes so we could figure out the cost and our options. She then told me that she was not one of the bakers or designers and couldn't help me with decorating or designing the cake and that she wasn't sure what kind of designs the bakers could do. Then she jumped back into her practiced speech I had then heard for the third time. I was extremely frustrated that at our appointment to talk about our specific cakes we couldn't talk about or specific cakes. Needless to say we are looking somewhere else for our wedding. P.S. Our tasting lasted about 15-20 minutes and they didn't seem to have any other tastings that day and didn't seem overly busy to have to book tastings months in advanced.