Embassy Suites Oklahoma City Downtown/Medical Center
Newest Wedding Venue in Downtown Oklahoma City
Holds ceremonies and receptions
Meet the team
- Jenny StatlerDirector of CateringJenny has been the Director of Catering for our hotel since April of 2019 but has been wedding focused since 2007. From small intimate ceremonies to a full out 600+ people receptions, Jenny has seen it all.
Reviews
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11/16/25
Amazing place to stay, breakfast buffet included with personalized omelets. Rooms were clean and spacious. Salt water indoor pool was very enjoyable. Smoking sections around the building. Staff was very helpful and had great attitudes.
2/04/26
All employees were very accommodating to needs. Food and drink on site is a plus. I was able to work out every day. The beds are comfortable. I was able eat in my room and had all I needed during a week away from my family.
1/28/26
I stayed here for one night before one of my hospital shifts during the recent winter storm, and I wanted to express my sincere appreciation for the staff who were also stuck working that weekend. Your willingness to keep the doors open while h...
aving such positive, welcoming attitudes despite the circumstances did not go unnoticed. It truly meant a lot to those of us who needed a safe place to stay. Thank you for everything!
11/16/25
Hotel felt safe but was not the cleanest one I've stayed in. We checked in late and exhausted, also equipped with our own cleaning supplies as a precaution. We were glad of that because the bathroom counter still had Foundation makeup on it and...
in the sink along with some stray hairs. Bathroom shower door leaked. Otherwise, it was a nice room and close to the doctor's appointment we were traveling to the next morning. Breakfast buffet was pretty disappointing.
11/02/25
Everything else is what we would expect from any Embassy Suites. However, their services which is the most important thing, were terrible.
Breakfast staffs really need better training or transfer to the back kitchen. They need to greet all gue...
st with smiley faces, be helpful, and know their positions. Their role is to cook, serve food, and provide the best customer services.
Any comment, lecture, or joke to any guests is highly inappropriate. It could be something small town people like do, but not suitable for this hotel tier. Please keep in mind, this is a worldwide hotel brand, and people came from all over the world to visit the city. Staff must always keep it professional by maintaining a positive attitude, being respectful, communicating appropriately.
This Embassy Suites is by far has the worst customer service and should be downgraded. It is not up to the Embassy Suites brand standard, and their local upper management need to do something about it.
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