Encore Events & Entertainment

I really enjoyed working with Jeff for our wedding. He is so knowledgeable and helped us out on all the fine details to help ensure we had a perfect wedding. Highly recommend!!

I was very excited for Jeff to DJ my upcoming wedding in December 2020! I booked him well in advance, as I knew DJ's book up quick and I wanted to ensure I had a great DJ. When the pandemic hit I was worried about having my DJ count as a guest; and I knew that dancing was not permitted in Denver county... SO I reached out to Jeff and explained where i was coming from. Jeff explained that he was not doing any sort of refund, and I could always reschedule.... For me rescheduling my wedding was not an option and for me to forfeit the deposit was also not ideal. I decided to move forward and have Jeff DJ. At 50+- days out from the wedding the restrictions were tightened even more, and we decided we had to cancel the DJ; as all our plans were changing. All our vendors, and our venue were amazing, flexible and so great to work with... but unfortunately Jeff was not! I have called, emailed, texted, and Facebooked; no response! I understand times are hard for businesses, they are hard for me too. I understand that not all businesses can do refunds and they need to stay afloat, but being ignored, and keeping peoples deposits for services that can not be completed is absurd. One day things will be normal again, and dancing at weddings will continue; but it is interactions like this that can cause a business to not recover from this pandemic. I hope you will consider this review when booking Jeff/Encore Entertainment.

Working with Jeff at Encore Events and Entertainment was great! He put our minds at ease with the process leading up to the wedding and made sure that we had everything squared away logistically so that the day itself went really smoothly. Jeff also did an excellent job of facilitating the evening and creating an atmosphere that encouraged people to get out on the dance floor. In fact, the dance floor was full the entire time! My wife and I would strongly encourage anyone looking for a wedding DJ to consider Encore Events and Entertainment!

I would say my experience with them was not the best. Everything was great when we booked, but as time went on, I was not as impressed. We chose them because they worked with our venue quite often and our venue recommended them. However, as the wedding was approaching they were not very helpful. They have a website where you can edit your music and timeline. Luckily we worked on it here and there, because a few weeks before the wedding they stopped letting us edit, without warning. So everything we needed to change, we had to send emails on- which is fine. It just would’ve been nice to know the deadline so, we could have made those changes we needed to before that. Then, about a week before the wedding he said he would call us to iron out the details of the wedding. Well, we didn’t hear from him until the day before the wedding and that’s only because I texted him and said we needed to have our final meeting. Call me crazy, but being the bride, I shouldn’t have to reach out to the vendor for the final meeting I was promised. It was just a quick run through of the songs and timeline. The day of the wedding, he got the aisle song incorrect. I specifically requested all instrumental music and the song he played as I walked down the aisle played with words. We chose the song we did for a reason, and I have to say, that’s a pretty important song to get wrong. He also ended up playing my bouquet toss song at a random point during the night. He did apologize for that, but still. I can’t help but think that if we had an actual meeting, prior to the day before, maybe these mistakes wouldn’t have happened. Pretty disappointed in our experience.