Endless Escapes - Customer Service based Travel Experts

the fact that our 6/1 flights were not booked. I sent emails on 1/23, 2/1, and 2/20, called the office (during normal working hours) and left voicemails. Got to the point where I called Dreams to ensure that our trip was actually booked and that we weren’t being scammed somehow. When we finally heard back from Jess on 3/2, the flights we should have been on were full and we had to go for more expensive, less convenient flights. Had I been free to book our flights myself in January when I first checked, it would have been much less of a hassle. We also went on an excursion to Casa de Campo which I had hoped to have arranged ahead of time in order to avoid problems. Through a combination of the language barrier and another late effort on Jess’s part, the excursion was not set up before we left on our trip. Jess was able to provide some insight on how to finalize the arrangements once we arrived at Dreams, but the point was to have it done before we left and well before we got tied up with planning the wedding. Overall the trip went well, but I suspect that booking it ourselves would have yielded the same result without some of the extra angst.

We had 90 guests coordinate everything through Jess. Everyone said she was great to work with and very helpful. As great as she was at planning, she stepped up even more on the wedding day to ensure everything went perfectly. Her attention to detail was evident when some minor oversights by the local wedding planners were corrected without us ever knowing that everything wasn't the way we had planned it. She worked behind the scenes to make sure we enjoyed our wedding day. We highly recommend working with Jess to plan a destination wedding. Some of our friends saw how great she was and are currently planning their weddings with her!

e our travel agent but a coordinator, planner, and helped me right down to the smallest of details. She made all of our 62 guests feel 100% at ease with flights, resort bookings, passport information, transportation, etc. As a bride it's stressful planning a wedding right in your home town but doing it thousands of miles away you would think would you would be out of your mind, but we were extremely blessed to have Jess guide us all the way through. We couldn't have asked for a better vacation, birthday beach bash, rehearsal and dinner, wedding and honeymoon!!! Much kudos to Jess, I have already referred her to another destination bride because I know she is the most perfect person and will be in great hands.

he was extremely understanding, helpful, and so easy to talk to. She put me at ease on my somewhat complicated destination plans with people from all over the nation. She also talked to several of my family members - who all have said what a nice and pleasant person she is who is willing to help and make it easier on you. Her prices are also reasonable considering that if anything goes wrong - especially since I am flying out of Philly in January there may be delays, cancellations, etc. and they will be there to help fix the situation so I don't have to worry about it. Even during her pregnancy, she has been in contact with me to update me and help lower my stress :) I would definitely recommend Endless Escapes to anyone and everyone that is need of a travel agent.

nd eagerness to help. After working with Jess when we attended a friend's destination wedding, there was no question as who to ask to help us find our perfect honeymoon spot. Jess's traveling experience was incredibly helpful for two people that are not avid international travelers. From passports, to the airport, to the location, Jess outlined every single detail to make us feel confident, comfortable and safe in our travels. After telling her what we were looking for, she pinpointed the perfect, most romantic location in Mexico. Needless to say that it was the best trip of our lives. We have already booked another trip through Jess and will go through her and Endless Escapes for every single trip from here on out!! Highly recommend!!!

ndled everything from there. EVERYTHING! We did not have to do anything else. She coordinated our transportation, hotels, excursions, helped with flights, etc. It was SO nice to have her handle everything and not have to think about honeymoon logistics on top of wedding logistics. She was always available to talk and so easy to work with. If you’re looking for someone to plan the most unforgettable trip ever, contact Jess! She really gave us the perfect trip - I’ve already reached out to have her plan our 1 year anniversary trip :)

an almost daily basis. To say that I have YET to meet Dani in person and our communication has been via phone and email since September 2014 just proves that she is GOD SENT. Dani guided me, advised, surprised, listened, suggested, laughed, shared and did all of this with such ease and love. Planning a destination wedding from a far is not easy for a bride but Dani made my complete vision come to reality without a hitch! From the first day we spoke, Dani understood what I wanted and made sure our wedding weekend/day was AMAZING! Upon chatting with our guests, many praises were given to Dani and many shared how helpful and accommodating she was throughout the entire planning/booking process. My guests loved how inviting, helpful, and funny she was when speaking with them. All of them shared how they loved talking to her, it was almost like they had known her for years. I applaud Dani for being so diligent and great at what she does!!! I can not THANK Dani enough for making my dream wedding come true! To be able to say that we had 115 guests spend 4+ days with us in Cancun and the fact that NOTHING went wrong is beyond incredible. Throughout the entire trip, everyone continued to share what an awesome time and how the wedding weekend was PERFECT. They were all having a great time which was the ultimate goal for us!!!! Dani’s attentiveness is at 100%, she was in constant touch with me, even in Cancun, would always make sure to run any requests or information by me, and went above and beyond to get us the best! THANK GOD for a fellow colleague to be able to connect Dani and I and land us in each other's path. The girls and I are already talking about planning our 40th in a few years and of course we immediately thought of Dani and without question will be using her services! Mr. & Mrs. Killings thank Dani McNally for an unforgettable destination wedding weekend in Cancun! :-)

is a great trait). Thanks Dani!

tly what we were looking for!! I would definitely recomend Endless Escapes & Dani for any vacation/travel needs!!!

g our location and noligable about the sites... I would recommend her to everyone...

March 2014. She was very engaging and knowledgeable. I kept her business card, along with others I collected at the expo. Once we were ready to make a decision about our honeymoon, we knew that we needed to contact Dani. It was just something about her! We gave her our "honeymoon wish list" which included Riviera Maya and she suggested the El Dorado Royale. It was absolutely PERFECT! The resort was beautiful. The service was top notch. All of the restaurants were superb. We enjoyed the entertainment, activities, and friendliness/helpfulness of the staff. Our favorite things were: couples massage, romantic dinner on the beach and archery lessons! It was if El Dorado Royale was developed just for us. After a week in paradise, we were very sad to go home. On the way to the airport, we were already making plans for our 1-year wedding anniversary. And of course, we'll be contacting Dani to help make the arrangements. She's awesome!!!!

articular about a few things like finding the right place with good value for money, but Dani was exceptionally helpful, providing several options to choose from and in a way that wasn't overwhelming - I get paralyzed with too many options. She showed a lot of knowledge of Costa Rica, and what was available to do at the various locations; and she was always available to answer questions. It's been over a year now (sorry about the delayed review :)) but it was the best honeymoon we could have imagined. Thanks, you guys and keep up the good work!

investing in a wedding without seeing and experiencing the properties before the wedding day. Dani guided me through the opportunity to go to Karisma's Brides Dress Rehearsal. I just got back from the Brides Dress Rehearsal and after experiencing what Karisma properties have to offer I could not be more confident about our decision to be moving forward with our destination wedding! The Endless Escape team is extremely knowledgable, always available, and willing to go the extra mile to assist you no matter what aspect of the wedding planning stage you are at.

. She was available day and night to help answer questions and solve a hotel issue (that was the hotel's fault, not hers). The true test of a great agent is when things don't work well and how they respond. Our flight was cancelled and our trip was in jeopardy. Dani was available when we first called and resolved the matter in less than an hour. She took care of everything - we couldn't have done it without her! We will definitely use her again for future anniversary and simple get away trips!

house. By far the process of setting up my honeymoon was the easiest and the best decision we made. Absolutely amazing!!!! We had so much fun! Snorkeling, kayaking, games, drinking, dancing, boat rides, pool, beach, fine dining, spa, I could go on and on and on. What more could someone ask for??? I really didn't do anything but answer questions, pay and go and live a dream! Everything was taking care of from start to finish. The follow thru after was just as amazing as the set up! Please call Dani at Endless Escapes and experience for yourself you will not have any regrets!!!

Dani gave us options based on our budget and we chose Riviera Maya, Mexico. Dani took care of everything. We had around 50 guests attending and she spoke to each of them to book their trips. We didn't have to do anything, but plan our wedding details. Many times I called her to discuss some details and ended up venting on the phone for an hour!!! She was great at making sure we didn't have any stress of flights, hotel rooms, etc. She gave amazing advice on wedding details also for the resort. She had been to this resort many times, so it was so nice to hear first hand reviews:) She even would go as far as contacting the wedding planners at the resort if I wasn't getting the attention I needed at the time. She was very hands on with everything. It was an added bonus when we arrived and she had made sure we got upgrades at both resorts we stayed at!!! Planning a wedding is stressful enough, I am beyond grateful Dani took care of all the travel details for us and our guests. I have and will continue to talk about this amazing experience to all.

when we reached out and was willing to meet close to our home on our schedule. She took the time to meet with my groom, my sister and I about every detail or question that we had. In our conversations about every last detail she truly seemed interested in getting to know us and make sure that every detail would be the way we envisioned it. She personally made sure to get us in touch with the proper people in the resort we chose. We felt confident that each of our guests were being treated in a helpful reassuring manner. Dani's help put my mind at ease on many details that I wouldn't have known where to start. I loved being able to defer all travel questions to her and putting her information on the save the date so that my groom and I could focus on us and the million other things that go into planning a wedding. We were very happy to have the reference and Dani's help in planning our special day :) We highly recommend Dani and endless escapes for destination weddings.

g with all 40 of our guest booked through endless escapes. Not one problem! Everything went as planned. Thank you so much Dani!!

for her and couldn't think of a better person to book our honeymoon. She was very informative about MANY different resorts that we were interested in and helped us find the perfect spot that fit our budget. Though we have not gone on our honeymoon yet, we are very excited and can't wait! Dani knows so much about many different places and all the exciting amenities every resort offers, I cannot express that enough! I recommend her to anyone who wants the perfect vacation!!

stay and wedding was going as planned, she worked closely with the wedding planner at the resort, so our trip was hassle free. She is very knowledgeable and hardworking, she goes the extra mile to be sure your special day is special. Dani really cares about her customers and it shows through the personal service and quality of her work. No matter how large or small your wedding party or where you would like to go for a honeymoon she works to get you the best venue, within your budget, that meets your expectations and more! I highly recommend Dani for any destination wedding or honeymoon planning, she truly is a fantastic person to work with!

recently our honeymoon, she is seriously a package deal. She cares so much about her clients and is so real. I absolutely love her and trust her with my life!!! She is so honest, down to earth and can really help you narrow down your options. If I could clone her, I would! One thing you may not know is that her service is FREE to you. Yes, FREE! She is the best at what she does and in my past I worked with quite a few other travel agents that would drop the ball. She sets the bar high! You will NOT regret calling her! I promise!

e choose her was that she had just had a destination wedding for herself and knew what needed to be done and I just loved her energy. I was clueless as to how to get started with my destination wedding. All I knew was that I wanted it to be in Punta Cana. She called the very next day and began helping me with the plans. She was a very down to earth person. She was very patient with my family and I the whole time. We had a few hiccups during the planning but she made sure that everything was fixed quickly. She would always periodically call to check up on the plans. I believe there were a few times that I needed to vent and she was just a listening ear. When my husband and I arrived in Punta Cana, we were treated like royalty the whole time we were there. Every little detail you could think of was planned perfectly. I am definitely using her for all of my travels.

ase. She is so knowledgeable and insanely helpful with EVERY single thing you can possibly think of. She genuinely cares about her brides, grooms, guests, people that couldn't make it, just everyone she comes in contact with. She has the biggest heart ever! She sent me several resorts with all of the amenities, pros, cons, etc. I didn't even have to do anymore research. To the details of how to ask my bridesmaids to be a part of my special day, to insight on the "welcome bags", she knew it all. She kept everyone in the loop of all the details and if one person could be cloned in this world, it should be her. I have referred her to many friends for honeymoons, and their destination weddings. My family and friends adore her as much as I do. One thing I didn't know going into this was how much it would cost to get someone like Dani, and it's free! The amount of work she did, she was worth to be paid extra on! The attention to detail, support, guidance and thoughtfulness through the whole planning to the day of (and even after now), is incredible. If you are thinking destination wedding, I recommend Endless Escapes 110%! You will not regret it! Just wait until you see how easy she makes your life and how perfect your special day is!

know about our trip. We have recently used Dani again to book our own honeymoon and are super excited for our next travel adventure! If you're looking for an honest and friendly travel agent whose gonna give you exactly what your looking for...or even beyond your expectations you'll definitely find that with Dani and Endless Escapes. We always recommend her services to our friends and family!

trip, wedding, or honeymoon. She has impeccable attention to detail from the moment you leave your doorstep to the moment you return. She planned my first trip to Mexico, which was also my firs trip together with a special person in my life. The resort was a dream!! It was everything and more I could have wanted for a romantic and fun trip. From the pick of the room location, to superb food and cleanliness of the resort. And you can't forget the customer service of the staff. Dani realizes that her clients deserve nothing but the best and she delivers! Any question or concern you may have she will address and explain or take care of. She is informative on so many destinations around the world. I wouldn't want anything more to have Dani and Endless Escapes plan my next vacation or destination wedding when my special day comes.

pecially since we had two children with us and this was there first time flying. She even helped down to ideas to keep the children busy on the plane. A couple of days before we were supposed to leave hurricane sandy hit and Dani made sure we were able to find another flight so that we could make it to the wedding. Everything went extremely smoothly and all of the transfers were changed and we made it to the Dominican with no glitches. Dani was at the hotel meet us to make sure everything went smoothly and to make sure all of our reservations were in order. She really want above and beyond to make sure we were all taken care of. I would recommend Dani to any of my friends and families and have the comfort in knowing they will be taken care of.

d to go to Oahu and Maui, but had no clue where to start. It was overwhelming to say the least! I came across Endless Escapes and Danielle McAnally as she was listed as a Hawaii specialist on the " Go Hawaii" website. Much to our delight, she was also local. I sent Dani an email briefly discussing what we had in mind and she contacted me by phone immediately.she was so friendly and easy going and you could hear in her voice how much she loved not only the Hawaiian Islands, but what she did for a living. She asked specific questions to get an idea of what we were looking for and what we expected with this trip. She compiled some information and emailed it to us in no time flat! We arranged to meet and she actually made a house call. it was like having our very own, private travel consultant ! She was very professional and helped us to make so many important decisions. She had been there before so she had first hand knowledge. She gave us many options and tons of helpful tips! We knew after our first meeting that we were in very capable hands.She was incredibly patient and kept sending us options until we were happy with our selections. We are so grateful to have found Dani and Endless Escapes! We benefitted tremendously from all of her experience, guidance and honest opinions. She even went the extra mile and contacted the hotels and had surprise special touches waiting for us! Everything went so smoothly and we have no doubt we owe that all to Dani! We can't recommend her enough!

erful help with choosing a place for our destination wedding. She truely is a Destination Wedding Expert being she was a Destination bride herself. I would definatly recomend Endless Escapes to all my friends and family!!

down there Dani was just a pure angel! No matter how many emails i sent with innumerable questions she always had a prompt and helpful answer! She looked out for us and what was goign to be the best itinerary and down to the best transportation for us. The entire wedding week was flawless and Dani always had a smile on her face and checked in on the bride (and all of us) continuously...if any problems occurred that weekend, none of us would have known - Dani handled every second of the weekend perfectly and I couldn't imagine a better time or an easier trip! I have already started to talk to Dani myself about planning my honeymoon!

mail address and within ONE hour Dani messaged me to introduce herself! From the very beginning she was nothing but helpful with many different hotel options, and patient with me because I had a ton of questions. As if I wasn’t already impressed with Dani’s professionalism, the first time we spoke on the phone I felt like I knew her forever! She even emailed me a few days before my trip to remind me to check-in online and wished my husband and I a wonderful trip! However, upon arriving at our resort in Mexico, the view from our room wasn’t what we expected. I decided to email Dani, but with very little expectations because I wasn’t sure if she could even help. Yet here I was, pleasantly surprised again, because within minutes Dani responded and the hotel changed our room! I couldn’t believe it! The last day of our trip, another email came through and this time Dani was wishing us safe travels home and making sure we had a wonderful vacation. Not only will I use her for my next trip, I will refer Dani to everyone I know! Her genuine concern for our vacation plans made Dani seem more like a friend than a travel agent!

ne,in "hope" that we were making a good choice. Since this was such a special occasion, we thought we would seek help. We went to several differntly travel agencies, but only left discouraged. Basically all they did was open up a book, and show us pictures of different resorts. Quite frankly, something we could have done on our own, and not any more knowledgeable when we left there. When speaking with a couple that had recently gotten married, they had recommended Dani from Endless Escapes, whom she had helped with their destination wedding. I called her the following morning , and I must say, she was a Godsend. I explained to her exactly what we were looking for in a honeymoon. By that afternoon she had emailed us pictures and information on several resorts, within our price range, that she thought we would enjoy, adding comments on each one from her own experience. Needless to say, I knew we were in good hands. If we had any questions, Dani was right there to answer them. She explained everything to a "T" and never got annoyed with us when we made any changes in our plans. it was never a problem for her. She wanted to make sure our Honeymoon was everything we ever wanted, and thanks to Dani it was!! She really personalized the whole experinece, even checking in with us when we got back from our honeymoon to make sure it was everything we wanted it to be. We had such an amazing time. We couldn't have asked for more. We look forward to calling Dani in planning any upcoming get-aways, and I highly recommend her to anyone looking for an amazing vacation with a personal touch.

ncé is from the UK -- we wanted 'neutral territory' so we decided on the Caribbean. However, we had NO idea where to begin. We started to look at resorts on our own, but then got overwhelmed so I emailed Dani over Christmas and she immediately emailed me back with tons of options on various islands. We spent weeks looking at resorts and finally found THE ONE and Dani worked hard to make sure we were getting the best rates for our guests (our wedding is between Christmas and NYE -- expensive already) and that all of our requests were fulfilled. She made sure we were aware of everything associated with this resort as it has recently changed ownership. Dani is always focused on making sure her clients get the best deal and the best service. We even realized after reserving our wedding date and room block at the resort that it would cost our guests from the UK less to book a hotel and flight package deal through a UK tour operator, and Dani worked endlessly to see what she could do to get the best rates for those guests. She has been an incredible help to our planning and being an excellent communicator between us and the resort! Dani is even arranging a site visit for us to the resort in November as we will be on the island for my cousin's wedding. Couldn't have asked for a better person to help us with our destination wedding planning!

ani you feel like you are talking to one of your friends. I went back and forth between Mexico, Jamaica and Punta Cana. She sent me all the hotels, pricing and also let me know the pros and cons of all the places. even though i was getting frustrated and nervous about not picking the right place, she never gave up on me and even took time out of her day to call me to make sure i was ok. I even called her once and she was on the way to the airport to drop off a passport that her other client forgot! that is just the kind of person she is! We decided on Punta Cana and she got us a great all inclusive deal, i am so happy with our decision and cant wait to get there after our wedding in October. After dealing with Dani I can't see myself ever using a different travel agent. Once you find the best, its hard to top it!

esitations about working with a travel agent before I spoke with her - first, I thought that I would have no trouble planning everything on my own, and I like to have control with planning big events - and second, I didn't want to incur another huge expense on top of all of the wedding expenses that we already had. Well, let me tell you that I absolutely could not have done all of this planning on my own, and Dani gets paid by the vendors, so there was no additional cost to us. One of my favorite things is that she is a Destination Wedding bride herself, so she really understands the process and what we are dealing with. Dani has literally been a life saver - I wouldn't have even known where to begin in the planning process with out her. She has helped me with everything from our room blocking, our guests reservations, flight watching even for guests not booking flights through her, our wedding website, etc. She handles absolutely all of the guest questions, issues, and payments - so that my fiance and I don't have to strain any relationships with friends or family regarding these things. Dani planned our very last minute site-see to our resort in July, which was wonderful. She got us great rates on the room and flights, and our transfer to and from the airport was great - our flight to the Dominican was delayed 2.5 hours which we thought may be an issue, but when we landed our ride was there, Dani had taken care of everything. The staff was fantastic, and I know a lot of the extra attention we received was due to Dani being in contact with them and making sure they took extra special care of us. We are now less than 9 months from the wedding, and things are getting crazy with guests booking and all of the other things that come with planning a destination wedding. I couldn't be happier that we decided to use Dani and Endless Escapes for our wedding. I am especially thrilled because she is even accompanying us to the resort for our wedding to help with any issues and make sure it goes smoothly and that all of our guests our happy. Dani has also been researching in great detail for our honeymoon to Iceland - we know she'll get us the best deals and make sure that we see the best places, and we are beyond excited. I couldn't give Dani and Endless Escapes a higher recommendation, and will continue to use them for all of our future travels!