Respectfully, it is difficult to give this vendor a stellar review. Each team member that we worked with leading up to our big day was difficult to get in touch with. Multiple days would go by without hearing a response. When we did receive a r...esponse however, it was kind. Information seemed to be copied and pasted a lot; making the experience feel less personal. Working with a big company like this could be risky, but I was hoping it would pay off after reading other reviews. I suppose my experience was a little different. We used ES for our uplighting, which was great, and also our DJ. My husband and I are musicians, so the music at our reception was extremely important to us. When finally hearing from our DJ two weeks before the event, I took hours to map out a very detailed playlist for the reception (which he had asked us to do). Our reception was led with pretty high energy, but pretty early in the evening I began hearing multiple songs that were not on my playlist. I didn't know that our DJ was going to take requests from our guests. I wish I had known this, since I had already asked for guest input on our wedding invitation and included their requests on my playlist. The request songs that the DJ gathered during the reception became the priority and as a result I was very unhappy with the music playing during the night. One of the groomsmen ended up having to speak with the DJ to ask that the music be switched back to my playlist, which it was, but not until 30 minutes before the night would end. I don't wish to completely bash the experience; he was very high energy and kind! Just wish I knew that other music would be added into the playlist that I took hours to create. If I did know this ahead of time, I would have told the DJ that I already took song requests and that he did not need to do so. I would say about 1/3 of the music played was what I was hoping for, and the other 2/3 were requests taken that night which I really didn't enjoy.