Envision Your I Do

. I was so grateful when Debra said that she and Samantha had availability. The had a prior commitment earlier in the morning, but said they could arrive at 10am. This was a little later than we would have liked, but Debra said that as long as my bridal party knew what they wanted, we would have no trouble with timing. At 10:15, Debra texted saying they were just leaving their prior appointment and would not arrive until 11. However, they actually did not arrive until 11:30 - an hour and a half after promised. They said the delay was because their first appointment ran late and because there was traffic. That is an unacceptable excuse to me. They should have made sure to leave the previous appointment on-time or should not have committed to doing my wedding. Additionally, it should not have been a surprise that there was traffic heading to Boulder on a beautiful summer weekend. As professionals, I had trusted that they would arrive when they said they would. This was extremely stressful for me on my wedding day. I had planned a nice, relaxing morning. Instead, we sat in the hotel room for an hour and a half wondering when our hair and makeup team would arrive. When Debra and Sam did arrive, they expressed very little urgency. They kept saying things like "we can stay as long as it takes to finish." This made no sense to me because even though they could stay, the bridal party obviously couldn't - we had a wedding to attend. Fortunately, my maid of honor is skilled in doing hair and was able to all of my bridesmaids' hair. This was so disappointing to me, as I had wanted to pamper my maid of honor that morning, and she ended up working instead. Debra did my hair and it was beautiful. The makeup for three of my four bridesmaids also looked nice. However, there was an issue with the make up for my fourth bridesmaid. There was a lot of grey fallout from her eye makeup under her eyes. Instead of cleaning this up, Sam airbrushed over it, giving her a raccoon-like look. Sam didn't seem to understand what was wrong and it took all of us to explain what needed to be changed. Sam also had a lot trouble with my makeup. We did airbrush makeup, which i have done before, so I am familiar with how it looks when done correctly. Instead of a smooth finish, I had creases all over my face. Additionally, the colors Sam chose did not seem right for my skin tone. I am in my 20s but suddenly looked like I had aged to my 40s. I wanted my look to be very natural and fresh. Instead, my face had this grey-ish tinge and my eyes ended up much heavier than the pictures I had shown of what I wanted. Sam ultimately did adjust the greyness of my skin, but only after denying for quite a while that anything looked off. Even with my maid of honor doing hair, we ended up leaving late. This put stress on the rest of the day and also resulted in us having to pay several of our vendors overtime since it threw off our timing. In my opinion, there is no excuse for this type of service. Because of their tardiness, we were not charged for my hair. However, this does not make up for the stress it caused or the poor quality of the makeup. Debra and Sam over-committed themselves which is absolutely unacceptable for something as important as a wedding.