I don’t typically write reviews, yet I felt compelled to do so this time. From start to finish I had an exceptional experience with EPIK Weddings and Events. Upon making an inquiry on their website, I received an email back almost immediately, ...
and was contacted by phone within 24 hours. The conversation was fun, friendly, and un-rushed. It covered many details of what I envisioned for the evening and ended with no pressure to book. A day or two later I confirmed booking. Following booking I never felt I had to call, confirm, and make sure things were in order. The regular contact they made via email and text messaging was reassuring. It was one less thing I had to follow up on, chase down, and make sure was in place the night of the event. In addition, payment was made easy and convenient through a couple different electronic options made available.
In the interim between booking and the night of the event the DJ made himself available to meet in person. We met at the location with other venue staff and discussed final details. I really appreciated this as it gave me piece of mind that the DJ was familiar with the room, power locations, and had what he needed.
On the night of the event the DJ arrived ahead of me, was set up, and ready to start our party as soon as guests started arriving. Of note, he was dressed in a suit and tie. Not that I had any expectations of what the DJ should wear, however, it was just another testament to the professionalism. He kept the evening progressing seamlessly. When it was time to have guests find their seats, make announcements, or transition from dinner to dancing, he did it all in superb fashion.
Something worth mentioning here also is the photo booth option. I was on the fence about including it. I ended up doing so and it was the best decision! I highly recommend it. The guests had so much fun with it ALL NIGHT LONG. It was easy to use, and they could text the photos directly to their phones! Super cool. It created memories they will have forever. Overall the professionalism and customer service here is unrivaled. I truly look forward to another excuse to book with EPIK.