About this vendor
Etoilly Artistry
Etoilly Artistry was founded by hair and makeup artists Hailey Daniels and Kailey Fletcher in December 2017. The company’s name, “Etoilly,” is inspired by their great-grandmother’s middle name and pays tribute to the lady who once owned a small beauty salon in Houston, Texas, many years ago. Being beauty queens is apparently genetic!
After nearly 7 years in business and having served almost 1,000 Etoilly brides, we’ve catered to thousands of clients and expanded our group into a collective of skilled experts in the beauty industry. With hair and makeup studios in Dallas, Austin, and Houston, we extend our services to brides all across Texas and beyond. Additionally, we travel to destination weddings for bridal hair and makeup artistry, having visited locations such as Carmel, Laguna Beach, San Francisco, Scottsdale, New Orleans, Palm Springs, Aspen, Florence, Miami, Hawaii, Turks & Caicos, Palm Beach, Cabo, San Miguel de Allende and more! Our utmost priority is to deliver excellent care, professionalism, expertise, and service to our clients. It is beyond our wildest dreams that we are allowed the honor of being a small part in a bride’s day, and we will forever be grateful for this opportunity!
Details
Beauty
- Beauty Group Bookings
- Hair Stylists
- Makeup
- Airbrushed Makeup
- Makeup Artists
- Makeup Trials Available
Business Attributes
- Woman-owned Business
Awards and Affiliations
Pricing
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Reviews
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4.8
out of 5.0127 reviews
Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
The Etoilly team receives glowing reviews from brides and their bridal parties for their exceptional hair and makeup services. Reviewers praise the team for making everyone feel beautiful and confident on the wedding day, with particular mentions of artists like Hailey, Aleya, Sloane, and Jessica. The team's professionalism, talent, attention to detail, and ability to execute each individual's vision are highlighted, along with their friendly personalities that contribute to a relaxed and fun atmosphere during the getting-ready process. Many reviewers highly recommend Etoilly for their special day and future events.Review photos
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Choosing Etoilly Artistry for my September 2024 wedding was hands down one of the best decisions I made throughout the entire planning process! Throughout the year long planning process, engagement shoot, bridal portrait and wedding day hair and makeup sessions, I felt extremely confident and comfortable that all of my visions would be brought to life. My entire bridal party LOVED their hair and makeup and so did I. Annika and Kailey felt like family towards the end of our time working together and I cannot sing their praises or recommend them enough. They are simply amazing at what they do and are so kind and fun! 1000/10 recommend!!!
Etoilly’s team was absolutely amazing from setting up trials through wedding day execution. Daizy, Lauren, Ashley, and Fallon made 17 people look like a breeze. Every single member of my wedding party walked out feeling beautiful and confident. A special thank you to Daizy and Lauren for making me feel like a bride. All 4 artists listened to the needs of the attendant and treated everyone with respect and kindness. I could not recommend Etoilly enough. Thank you!!!
They were excellent! Super easy to work with and great communication, the different plans/packages they offer made it easy for me to select what best worked for my wedding and they executed the vision I had for that day beautifully. Highly recommend!
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I am absolutely obsessed with Etoilly!!! Specifically Hailey and Aleya are the two girlies that I've had the pleasure of working with. Each visit with them has been nothing short of amazing. I first met them at my best friends wedding in which I was the MOH. They did so good that I just knew I had to have them for mine. I legitimately made them the very first vendor I booked before I even had a planner or anything else. Having great hair and makeup artists, in my opinion, is one of the most important investments you can make for your wedding day. During my trial and also my wedding day they made me feel so special and took the time to really listen to what I was envisioning for myself. They actually brought me to joyful tears when they handed me the mirror haha. All of my bridesmaids also looked phenomenal!! Aside from their incredible talent, they are literally the sweetest, most hilarious, loving girls ever. Like I actually told them to just stay for the wedding so we could hang out longer lol. They are truly just the best. I cannot recommend them enough!! Can't wait to have them at all the other big events in my life moving forward. Hailey and Aleya if you see this, LOVE YOU BUNCHES!!!! <3
There are a lot of important aspects of a wedding day, but the MOST important is that the bride feels her best. Etoilly will make sure that is the case. Their team was communicative and thorough prior to the wedding day, showed up on time day of & ready to go! We were even ahead of schedule! Everyone was thrilled with their looks – me (bride), my bridesmaids, and MOB/MOG. Their expertise was apparent in every way. Thank you, Etoilly!
Etoilly Artistry provided hair and makeup for my recent wedding for my sisters, mom, mother in law, grandmother in law and myself. Our day of makeup artist, Sloane, listened to each individual of what look they were wanting and delivered flawlessly! She was on time and stuck to the timeline which created an stress-free getting ready morning. She made all of my family members feel like their best selves. Although I had a different makeup artist do my trial run (Annika in Dallas) and actual wedding day makeup, my day of artist (Sloane in San Antonio) was knowledgeable on what products/colors we used during the trial run and able to execute the same look. When I wanted to change a few things to my hair from the trial, Sloane was able to create the exact look I was going for. I had a great experience from booking to wedding day with Etoilly Artistry and highly recommend them for your wedding day!
WOW. My GIRLS! I have never felt more beautiful in my life than when Etoilly did my hair and makeup for my wedding (Hailey and Cassie, love you). They got along with everyone and I've truly never seen a hair and makeup team make every single person look better than they've ever looked. My bridesmaids felt comfortable asking for tweaks, but frankly they did not need any because everyone looked STUNNING. Abby and Daizy did half of my group as well and I did not meet them until my wedding day but boy did they DELIVER. I want the Etoilly team to follow me everywhere to do my hair and makeup. Might even schedule a vow renewal just so I can hire them again. HIGHLY RECOMMEND, you will not be disappointed.
I was initially excited to work with Etoilly Artistry for my bridal makeup, as their Instagram and Facebook portfolios showcased stunning work. Although the price was quite high—$4,000 for myself and three others—I believed the investment would be worth it for such an important day.
However, my experience fell short of expectations.
A week before my wedding, I had to adjust the start time from 8 AM to 9 AM, which resulted in an additional $95 charge, despite already covering the makeup artist’s hotel stay for an early trial run. While this seemed excessive, it was not the most disappointing part of the experience.
I worked directly with one of the company’s owners, who was my assigned artist for both the trial and the wedding. When I presented her with inspiration photos, she commented that they looked like "Halloween/drag makeup." I had also requested a red lip, which she dismissed immediately. When I explained that I didn't see many brides on their Instagram who resembled me (I am Mexican), she was insistent that they had worked with Latina women—though, after browsing their feed, it required considerable scrolling to find any examples.
The makeup trial left me feeling disappointed and unsettled. I had requested a bronzed look, winged eyeliner, and a brown smokey eye, but was given a heavy-handed application with black eyeshadow and no winged liner. The foundation didn't match my skin tone and felt overly thick, as though she was unsure of how to work with my complexion.
When I tried to express my concerns, the artist became defensive, claiming that I didn’t know what I wanted or how to properly describe it. I became overwhelmed and stepped away in tears. It was my mother who eventually stepped in to try to smooth things over. While the artist did attempt to redo some of the makeup, the results still left much to be desired.
On the day of the wedding, my bridesmaids kindly stepped in, purchasing products from Target so I could do my own makeup. While I asked the artist to still handle our hair and the bridal party's makeup, the situation was awkward and uncomfortable. I have included comparison photos below of my makeup and hers from the day prior.
While Etoilly Artistry's portfolio is impressive, my experience left me feeling disappointed, frustrated, and questioning their ability to work with diverse skin tones and styles. I am Latina btw.
Response from the Vendor on 09/27/2024
Thank you for sharing your experience with our company. I apologize that you felt negatively about your services end experience with me, as that is absolutely never our intent for any of our clients. With complete respect to your feelings, I di...
d want to provide my honest perspective and recount of the statements you shared in your review.
Prior to booking (which was less than a month before your date), we were transparent on the costs associated with our team/myself traveling in for your San Antonio wedding. As explained, it is a 4+ hour trip from the Houston area where I was traveling from. In regards to your change fee, when you requested for your timeline to end an hour later to your booking less than a week before your wedding, the change fee was implemented as I was then unable to provide services to my booked evening clients. In our contract, the client does acknowledge that if a timeline change is requested and causes disruption to the artist’s schedule, a change fee could be applied to the booking. When you requested this change in your timeline, we notified you of the change fee that we initiated at $95 (discounted from the $500 rate listed in your contract) to try to work with you as much as possible while having to re-arrange my obligations. I hope this provides further clarity to why this fee was applied to your booking.
Specifically, I would like to touch on your comments regarding my approach to your consultation. As an artist and a service provider, it is my utmost priority to take our due diligence in providing our expert breakdown of inspiration provided by our clients. You provided photos of high-intensity, full glam photos, and we walked closely through each photo in detail. We discussed that they would include a significant amount of coverage and makeup application, and we also spoke through that you requested a champagne/gold eye with a winged liner. Respectfully, I would never use the term "drag" when describing any level of makeup artistry, and I apologize if my descriptions of the looks led you to interpret that any other way. When you saw your rehearsal dinner makeup, you were visibly upset and voiced that it was too much for your liking. I did my very best to understand your concerns, and I stayed longer than the scheduled time to remove your foundation application as you essentially opted to not where foundation all together. I wanted to make sure that you felt beautiful and confident with these changes before I left that day. When reviewing your look and discussing your initial inspiration, you verbally voiced that you were unaware that you would actually not prefer a more dramatic, full coverage glam, and that you actually preferred more of the style of soft glam (which is our signature look on all platforms and our website) for your overall look.
Upon arriving on Friday at the venue, you shared that even after our pivoting in the overall look of your makeup you would prefer to do some of your makeup. I verbalized that I was more than happy to do as much or as little that you were comfortable with! Therefore, I applied your lashes, contour, body glow (complimentary), and intensified what you had applied per your request.
We do pride ourselves with providing services to women of all ethnicities as diversity is extremely important to our company and it is an untrue statement that our portfolio does not provide inspiration for a diverse clientele. Regardless of your belief of our lack of ability, our clients book us for our expertise in soft, natural glam. The inspiration photos that you provided were not what I would consider that style to be and I did my very best to achieve your requests for your final look.
Respectfully, I would also like to note that both days that I was on location, I felt unsafe and uncomfortable for many reasons. Out of respect for you, I will not be sharing those details. If any of my team shared with me their similar feelings, I would have advised them to leave or request a change of location.
After almost a decade in this industry, we still appreciate any and all feedback. We apologize that your experience with our company was anything less than extraordinary and we are always continuing to grow in our craft & artistry. Please know that we were honored to have you as an Etoilly Artistry Bride and we truly wish you all the best in this next chapter for you & your loved one!
Working with Etoilly was a wonderful experience for me and my girls! Everyone one of the girls in my bridal party looked so fresh and radiant! I LOVED my hair and makeup look!! It was perfection!! <3 Highly recommend..!!!
TLDR: Poor time management resulting in panic on wedding day.
I've waited about a month after the wedding day to let my feelings settle & reflect about all of the wedding day vendors fairly. I was super excited to hire Etoilly Artistry as they've built a reputation in Dallas as a premier makeup vendor, but sadly the experience did not feel very premier the day-of the wedding.
The Etoilly team is incredibly kind, personable and their talent is SO obvious!! But there is a lack of time management & consistency when it comes to services and I feel like maybe a struggle to provide the best services under pressure.
My contract with Etoilly included a bridal trial, bridal portraits & bridal wedding day HMU plus 8 bridesmaids & 2 mothers HMU on wedding day...so, a large financial investment. In addition, after receiving the timeline for the wedding day we decided to pay an additional $750 to add-on another artist so that services wouldn't have to start at 7 a.m. and to give us a time cushion for the day.
For reference, both of my bridal appts took 1.5 hours with two artists working at the same time. As the bride on the wedding day, I was the last one on their schedule & ended up getting in the chair with about 30 minutes left until we needed to leave for the venue. Plus the artists were still working separately as they were still working on the mother of the bride & maid of honor. Additionally, they decided to call an audible on my hair and do something completely different from both trials. When it was all wrapped, I didn't even have time to give feedback because we were so late I knew I just needed to go. I left in immediate tears (not loving my hair or makeup) and filled with stress knowing the rest of the day we will be playing catch up as we ended up being about 30-45 minutes behind schedule (even with buffer time included). Also, we didn't have time for any touch-ups for the bridesmaids & my MOH ended up having to do majority of her own makeup.
The bridesmaids who did have adequate time in the chair all looked GORGEOUS! Like truly stunning, speaking to the immense talent that Etoilly showcases. But as the bride, I did not feel my most beautiful. My updo was falling out before I even walked down the aisle and I ended up pulling out my own makeup bag to try to fix what I could. But worse than all of that, I felt so stressed & panicked due to the chaos it all caused.
My recommendation if you decide to move forward with Etoilly Artistry is 1) be diligent to watch the clock & help manage the time in the chair 2) do not have the bride go last and 3) be upfront in asking if the number of artists is sufficient with the need/timeline provided.
I know my experience might be a one-off, but wanted to provide my honest feedback to help future potential brides make an informed decision.
Response from the Vendor on 09/30/2024
Your kind words mean so much to us, thank you. We truly loved working with you, and it does completely hurt our hearts to hear that we contributed to ANY stress on your wedding day. Even with 10+ years as artists in the industry, we recognize w...
ith every single Etoilly Artistry bride that we get one shot on the wedding day. It means the world to us, and we take great pride in being timely, providing beautiful work, and only offering peace and positivity to a client's day. The thought of you being in distress due to the timing of the day or not feeling your absolute, most beautiful weighs on us, and we appreciate your honest feedback.
With total respect and acceptance of any feedback where we could improve upon, we wanted to share a few thoughts regarding the day that we feel is important to note. In our planning and communication process, us and our manager communicated a 3:00pm end time with your planner. The timeline from 10:00am-3:00pm was communicated to both you and your planner multiple times prior to wedding day as we try to overcommunciate every detail necessary! We have had a noted 3:00pm end time since adding the third artist to the booking, and this time was approved by the planner several times pre-wedding day by us sharing our timeline for services. In addition, we had sent both of you a survey the week before the wedding and requested a phone call with either of you to go over some of the missing details that we needed to obtain (bridesmaid names, order of girls, master timeline details, confirming final details, etc.). We unfortunately did not hear back from either party, and this point in our communication process helps us best understand the requests of the order of the schedule & the flow of the day for the girls as it is always our goal to enter the day with as much information as possible!
We were never provided the information we requested from you (several attempts) in regards to the order the bridesmaids, bride, and moms wanted to go in overall! This is important as structure to the timeline to have girls in the chair at all times plays a huge role in our team staying on time, as each time block is carefully crafted to be able to provide each service to its maximum potential. With that note, we were set up at 9:55am asking for anyone available to sit in the chair and no one was wanting to get started yet until a bridesmaid sent us the green "Team Cressy Details" picture via text at 10:03am that had an order of the girls that we were told we needed to go in. The first girls then sat down at 10:07am. Not only did we start working in that order as we were requested to do so from that pdf, but from that point on, we worked to make up time and then experienced further delays with the additional interruptions.
Had we known that there was any stress around the girls being ready earlier in the day for transportation, we would have advised a 9:00am start time and 2:00pm end time to ensure no stress or rushing for anyone at all. We were sadly not made aware of this really important detail as we were confirmed a timeline from 10:00am-3:00pm, in which every minute counts for our team to provide the level of luxury each client deserves, and we had no choice but to do our very best to make up time when we were made aware of the departure time at some point in the early afternoon on Saturday. In order to maintain professionalism and not to add stress, we chose to keep the concern to ourselves and do our very best to make up time.
In addition, we struggled throughout the day with time due to many of the bridesmaids not being ready to be in the chair when it was their turn whether that was to use the lady's room or grab an item, and even still we did our very best to make up that time with each girl. Truly what set us back the most was the significant pause for photography. It is not uncommon for us needing to be flexible for these precious moments to be captured and we completely are happy to make up time for this, but we were essentially moved out of our work stations for photographers to stand in our area of work. With the pending close departure time of 2:45pm that coincided with shaving 15 minutes off of our time, we can completely understand how our timing became an area of concern; however, I hope us shedding light on that detail is hopefully granted some grace as we cannot control those elements when we are asked to pause what we are doing for another vendor to step in. Respectfully, we would like to note that Hailey had completed MOH's complexion; she was then asked to trade seats with Claire so Hailey could begin on her hair, and Kailey completed the rest of her makeup (eyes, lashes, lips, and setting.) Presley explained to Kailey that she started to do her eyebrows because she wasn't sure that Kailey was going to get to her, and Kailey assured her that she would have time to finish her makeup. If Presley adjusted her makeup post leaving the chair, we were not made aware of that. Additionally, Kailey started your makeup right at 2:03 which was the time we had on our timeline that your planner approved. To put it simply, the timelines provided by us (that was approved by planner) did not match what was on the PDF that the bridesmaid provided us that morning.
To touch on your services, it is extremely sad to us that she did not feel your best! We are truly so sorry for that, and if there was something that we could have done better, we would have. We both asked you if there were any changes needed to be addressed from the bridal appointment and you said please do makeup exactly the same but that you would like to change your front pieces to how they were done at her first appointment. When Hailey was completed with your hair at about 3:05pm, we allowed her a moment to look at yourself with a handheld mirror. We asked you if you had any feedback or would like to adjust anything, and with the mirror in hand, you asked us to apply as much hairspray as possible and to diffuse the lip color as you felt what you had given Kailey to apply was a bit too pink considering that she had her current spray tan (the tan may not have been the same intensity when she chose the lip color). For reference, the lip liner, lipstick, and gloss was all chosen by you and was brought to your bridal appointment at the studio and was given to Kailey on the wedding day to apply. You even told Hailey that the hair was perfect, and the adjustments of your front pieces were exactly what you had in mind. You would not have been able to share those thoughts and adjustments with us without seeing for yourself. Respectfully, we feel like we gave you as much opportunity as we could to allow space and time to take a look and give us any feedback so we could do our very best to make you feel beautiful and confident. You gave us hugs, allowed us to take a few, quick photos of you, and you calmly and happily (from what it appeared to us) departed the suite. We took your photos at 3:14pm for reference. However, it is not our standard to run over time at all, and we apologize for that 15 minute delay post the contracted end time of 3:00pm. If your feelings changed from when you left the room and during the journey to the bus you began to feel differently about your hair and makeup, we are so sorry, and we wish we could have known!
All of this to say, we are in no way trying to deflect blame or not take fair responsibility for our part in your day, but I hope sharing these details shed light on our perspective on what set us back throughout the day. Small to medium pauses throughout our timeline can add up to big delays, and unfortunately, some of these delays were difficult to make up in time. Had we had our final touchpoint with you and your planner in regards to the timeline of the day and the order of services taken place, we would have been more than happy to shift and accommodate for a stress-free day. We deeply wish someone would have let us know during the day that you would've liked to go sooner in the day, and there would have been no hesitation to make that happen. We truly did our very best on all accords to ensure that you felt taken care of and the day to run smoothly, and we sincerely apologize that there was only so much we could do to remedy the limited situation and that you both felt like we fell short in providing our expectations and expertise that we promise within our team.
Thank you again for this feedback, please note that we don't take this lightly and we wanted to share our perspective of the day to share where our heart is in all of it! We truly wish nothing but the best for you, your new groom & your sweet family! We hope our paths cross again in the future!
Etoilly was absolutely amazing for both my wedding day makeup and hair! From start to finish, they made the entire experience seamless and stress-free. The makeup and hair for both myself and my bridesmaids were flawless, enhancing everyone’s natural beauty and style while making us feel like the best versions of ourselves. They truly listened to our preferences and nailed the looks we wanted. Not only was the makeup stunning and the hair beautifully styled, but both lasted all day and night through tears, laughter, and dancing! I couldn’t have been happier with how everything turned out. Thank you, Etoilly, for making us feel so beautiful and confident on such a special day!
I’m not even a bride - just an extremely happy bridesmaid! Etoilly gave me a fabulous updo and face of makeup that last all day and all night…for an August wedding in Houston. Thanks to the wonderful ladies that made me look and feel gorgeous!
Etoilly did a great job on my wedding day. I wanted a group who would not be too heavy handed, and they fit the bill!
The Etoilly team is amazing! I cannot reccomend them enough to anyone who asks. My whole wedding party, including my mom and mother-in-law felt beautiful. I hired this team specifically because I do not wear a lot of makeup day-to-day, and wanted someone who would make me feel like myself but elevated on my wedding day. They did exactly that! Haley took the very minor tweaks I had for her on hair, after noting what it did throughout the day after my trial, and she excecuted them prefectly! Chelsea was just incredible. Not only did she do my makeup exactly how I wanted, but when my scheduled Uber cancelled to take me to the church, she without question jumped in her car and told me and my parents to get in. She didn't just drop us off (which would have still been above and beyond), but she took the time to come in and help with my veil and even helped my mom get a mud stain off my dress that I had gotten when I jumped out of her car too quickly. The kindness, dedication to her clients, and professionalism Chelsea displayed were just beyond anything I would have expected or required from a HAMU vendor. And not to forget Jocelyn, who took on more of my bridal party than was originally assigned to her when time started to get tight (not on them, totally on us being needy lol). She was so personable and made everyone who sat with her feel beautiful! It's a very personal moment getting ready with your closest friends and family the morning of your wedding, and having this group of women come in a feel like friends hanging out made it so much more relaxed and fun! It makes a huge difference who you hire, not just for the expertise in HAMU but who you bring into your space on a very special day. I wouldn't hire anyone else!
Unfortunately I can’t say I recommend Etoilly. The team is very nice, but they totally fumbled my wedding makeup. I had two trials and after the second trial things looked great and I thought we had worked out the kinks. Well something went amiss on the wedding day because not even 2 hours after the team left, I had black smudges under my eyes. And I literally did not cry a single tear!! Now every single wedding photo I have there are these back smudges under my eyes that progressively get worse through the photos. It wasn’t until after all the photos was I able to remove the smudging when we had a minute to ourselves. So now I’m stuck paying hundreds of dollars to have my photographer painstakingly remove the smudges in all of our photos. For a premium service and all the extra fees I paid to have a “LUX” service - I would have expected better than cheap drugstore mascara. Especially when I had trial where there were no issues only one month prior and I had changed NOTHING about my routine ahead of the wedding. SO disappointed at the lack of attention to detail to allow something like this to happen. And thank God for photoshop!
Response from the Vendor on 05/08/2024
Hi Kathryn! First, thank you for sharing this feedback with us. We don't take feedback lightly by any means and we sincerely apologize that you've received your photos back like this. We absolutely do our very best to provide a premium service ...
and we are aware that our brides and clients are trusting the products and techniques involved in this luxury service when booking! When the artists stayed on-site for makeup touch ups, there was no evidence of the makeup moving, however there could have been many things that attributed to this shadow fall out/liner smudge as the evening went on. I did confirm with your makeup artist that waterproof mascara was in fact used on your wedding day, however there is a possibility this could have occurred from a different liner or shadow product used in your look. Again and most importantly, we recognize that this has impacted your photos and we do apologize that this happened! As stated in our email to you over the weekend, we refunded your wedding day makeup as an extension of our genuine apologies! We haven't heard back from you via email or call but please know that if you need anything else from us, you know where to find us!
Etoilly artistry was absolutely AMAZING! I had known I wanted to book them before I was even engaged. They were organized, flexible, on time, they communicated through the whole process, and not only did they absolutely NAIL all my girls hair and make up, as the bride; they made me feel like a real life princess!! Jessica, Aleya, and Haley were so much fun to have and everyone loved them! Jessica did my make up and she enhanced my natural beauty, listened to what I wanted and made sure I loved my make up!! Aleya did my hair and absolutely killed it! She was attentive, and made sure my hair was exactly how I wanted it! My hair and make up lasted until the NEXT MORNING!! That’s how good they are!! (Yes I slept in everything because I felt so pretty LOL)! Haley has done my hair and make up for other weddings I was in and nailed it every single time!!! I cannot thank these girls enough for all that they did on my wedding day!! If you are looking for a perfect hair and make up team for your big day, THIS TEAM IS IT!!! I will absolutely be using these girls in the future for any and all make up/ hair needs! I highly recommend them!! I love them with all my heart!
All my love-
Jensen Pena<3
Absolutely worth every penny! Kira and Cassie were fantastic and so talented! From the trial to the wedding day, they listened to everything I wanted and made changes along the way. Every single one of my bridesmaids, bridal party, and mothers looked STUNNING!! I got so many compliments on my hair and makeup, and they were such lovely additions to our getting-ready crew. Highly recommend!
they are the BEST! they made myself, my mom & all of my bridesmaids feel/look incredible! they did exactly what everyone asked and i couldn't be more grateful for the team i was given!!
Etoilly is the best of the best!! Annika and Christin were incredible! Even my mom said they made her feel more beautiful than ever before! They are talented, so kind, and on time! They are so organized and make you feel incredible for your big day! There is no one better than Etoilly!!
I can't say enough good things about the Etoilly team!! Aleya, Hailey, Jessica, and Sloane all did a fantastic job!! Everyone raved about how amazing their hair and make up looked, and I know mine looked amazing!! These women also brought the best attitudes and the brightest personalities!! Thank you a thousand times over!!
Can’t say enough great things about etoilly and everyone on the team!!!! They are just SO GOOD! Everyone is so friendly, talented, patient and helpful. They take your vision and inspiration to another level and truly cater it to your unique look. I have never had my makeup done and felt like I looked airbrushed yet not caked and super natural. I have never felt so beautiful like I did on my wedding day thanks to them. The girls are so sweet and so much fun and they helped me and my bridesmaids enjoy ourselves and not have any nerves while getting ready. All of my bridesmaids could not stop raving over how great their hair and makeup looked. I will definelty be calling them again for any occasion. Thank y’all so much!
Etoilly Artistry was referred to me by a friend & they were PHENOMENAL! They arrived to the venue even earlier than we established. There was a situation with our venue coordinator who was not able to get there when they were supposed to due to unforeseen circumstances and because of this we were going to get behind on HAMU & until the coordinator was able to get there the artists were both willing to start on HAMU outside. This was obviously a stressful situation for me, but our artists did not hesitate on doing whatever was necessary to stay on schedule. The work they did was perfection & their efficiency was unmatched. Everyones hair and makeup was stunning & they made up the time from getting off schedule and even ended up finishing early. Would without a doubt HIGHLY recommend this amazing company. They were extremely easy to work with & receptive to my requests. So grateful for Etoilly and would choose them over and over again!
The Etoilly team was such a joy!! I loved my bridal look so much, and each and every look they did for my bridesmaids. They are all gems and so incredibly talented!!! Would highly recommend :)
The Etoilly Team was such a joy to work with!! From my trial, to the studio session, and then my wedding day the team always made me feel so comfortable and glam in a way that still felt like me. My bridesmaids, mom, and mother in law all had a fantastic experience too! I can't wait to have another event where I can come back to Etoilly to get me looking my best! Thank you for all you did to make the wedding and the time leading up to it an absolute dream!
**The way the get hair and makeup to last all day and all night is something like magic! I worked out after my trial, and after a 45 minute workout, my hair still looked perfect! Same with my makeup after my studio session and I took a quick cat nap by accident!
Etoilly is a 10/10 experience! I have followed these owners for a decade now and everyone I have ever met has had the same amazing service. They are beyond knowledgeable in their field of expertise and made my wedding season a dream. Special shout-out to Hannah and Cassie who have now done my hair and makeup 4 separate times. I felt so confident that they knew my vision for myself on my wedding day and wow they knocked it out of the park. They would be my number one recommendation to anyone getting married. Thank you ladies for making me feel so beautiful on the inside and out.
The Etoilly team is perfection. They did all the hair and makeup for my daughter's wedding, including her engagement photo and the bridal portrait shoot. They are super easy and fun to work with, but most importantly, incredibly talented. They brought out the best in my daughter and every bridesmaid. The hair and makeup was sophisticated and glamourous at the same time. We received so many compliments - everyone wanted to know who the did the hair and makeup. They are true artists and very special people.
CHOOSE ETOILLY! They were amazing!!! My hair and makeup was absolutely perfect - i cannot recommend them enough!
I had the most wonderful experience with Etoilly Artistry for my wedding! Annika and Cassie made me and all my bridal party feel so beautiful. They were a joy to work with and helped keep me calm when the day got hectic. Annika went above and beyond and even helped steam my dress during touch ups. Loved them so much. Highly recommend!!
Etoilly Artistry, specifically BOTH Kailey and Hailey, made me feel my best on my wedding day. Not only did I feel gorgeous from the outside, but also from within due to their positive vibes and aura the entire morning/afternoon spent. I HIGHLY suggest requesting one of the founders as your artist AS WELL AS adding on the additional hours for touch-ups etc if you plan on doing a first look. Trust me, this is money well spent - I would do it all again.
The overall process of booking with Etoilly was easy from the start. They were so responsive as soon as I first inquired on their services. My original MUA accidentally overbooked on my wedding day, leaving me a few months prior scrambling to find a new vendor. I thank god for that mishap because I wouldn't want it any other way. The stars aligned and I was so surprised when Etoilly, and specifically one of the founders (Kailey), was available for my day.
Once booked, I scheduled my trial run with Kailey and Annika. I immediately knew I was in good hands as soon as I arrived at their studio. I was so torn on whether to do my hair up or down that Kailey suggested I try both to really determine which one I wanted. I loved both looks and ended up adding Rehearsal Dinner Services to be able to have my hair down for the rehearsal and an updo on my wedding day. The amount of compliments I received the entire weekend - I knew I made the right choice.
During the trial run, I felt truly heard by Kailey. I am not the best at make-up but I know when I don't like something and if I wanted the lip shade darker or the brows lighter, etc. I left the trial run feeling so confident in my final look.
For the Rehearsal Dinner Services, Kailey did both my hair and make-up. I loved that the look for the night before was completely different from my wedding day look. I always feel like my hair falls so flat naturally and she was able to make it so voluminous with beautiful soft waves. My curls lasted all night!! My only regret was not taking more pics that night!
For my wedding day, we had Kailey, Hailey, and Sloane due to having such a large bridal party - 11 females. They stayed on schedule, and if anything finished earlier than expected to allow even more time for touch-ups. I've been in my fair share of weddings and HMU is never done early so this is huge! On top of this, they had to deal with a very picky MOG... thank you ladies for being so patient with her!! While I LOVED the updo from my trial run, I asked for a few tweaks on my hair and even my make-up look, and they delivered with exactly what I wanted! I'm so thankful for how accommodating they were throughout the trial run, rehearsal, and day-of services.
What I loved most was that I still felt like I looked like myself on my big day - an elevated and glowing version of myself. I'm so glad I extended their services to allow touch-ups until our ceremony started. I was a hot mess after my first look with my dad and then with my husband. They touched me up at least 4 times in between the photos and the first looks and leading up to the ceremony. I am so grateful to have had them as my HMU vendor during one of the most important weekends of my life. I would do it all again without any hesitation
Etoilly Artistry is the best of the best. I’ve never felt more beautiful with such a natural glam glow (Aleya did my makeup & Hailey did my hair). Their team is absolutely amazing. Transitions are seamless, and communication is 10/10. I added the Luxe Bridal Package to my session and it’s the best decision I made for wedding day glam session. They truly want every detail to be perfect, and will make sure you love their services (but I assure you there won’t be a moment that you don’t like what they are doing). If I ever need hair and make up for another event, I am 100% scheduling Etoilly Artistry.
I am SO glad that I hired Etoilly as my wedding day beauty team. I also used them for my bridal portraits and rehearsal dinner looks. Tori and Abby were so fun to work with!
Etoilly was so fabulous to work with and made me and bridal party feel our absolute best on my wedding day! Their team has amazing communication and made us feel so comfortable throughout the entire process.
Etoilly truly went above and beyond for me and my bridal party on my wedding day. I can’t even begin to describe the way they made me feel! I would use them over and over and over again! They are professional, talented, sweet as can be, and overall the best of the best. Thank you Hailey, Sammy, and Michelle for being such a vital part of the best day of my life!
I loved working with Etoilly! They were professional, timely, and listened to any concerns I had. Aleya now feels more like a friend than a hair and makeup professional. I have never felt more confident than on my wedding day, and I will definitely be using Etoilly again for other events!
I have never felt more beautiful. Love love love Etoilly and their work is just simply stunning. Highly recommend!
I absolutely LOVED working with Etoilly for my wedding this past weekend! Tori and Jessica were both incredible, consistent and so fun to have in the bridal suite. I felt my absolute best and all of my bridesmaids said it was their favorite hair and makeup they've ever had done for a wedding. The team has great communication. Overall, it was such a great experience! Thank you!!
I am so grateful to be an Etoilly bride! I had the opportunity to work with Hailey for my engagement shoot and can hardly wait to continue to work with her for Chad and I's wedding. When I parked at the studio, I was so hopeful that I would leave feeling confident and ready for our portraits. During my appointment, Hailey was incredibly professional, kind, and knowledgable. I trusted her as an expert in her field and she delivered! Her genuine heart shined as she dolled me up and her sincere sense of humor melted away any nervous feelings I had. She is an artist. Aside from marrying the love of my life, Etoilly is one of the best decisions I've made in the wedding planning process. Hailey's dedication to her craft and clients truly cannot be matched. Make the investment. You won't regret it.
My goodness, Etoilly was an absolute dream to work with! From my hair and makeup trial, to ordering hair extensions based on recommendations by their artist, to my actual wedding day, the girls of Etoilly were incredible kind and completely on top of EVERYTHING! Their hair and makeup skills are unmatched and have an incredible talent to make everyone feel beautiful, from flower girls to bridesmaids to mother of the bride! No need to scroll through The Knot anymore, you’ve found your dream hair and makeup artist!
I hired Etoilly for hair and makeup because I love the looks that they give so many brides. The makeup look they deliver looks natural and flawless in photos. I appreciated their communication with me. My inquiry was responded to within a very reasonable time frame and I appreciate the schedule that they provide. Hair and make up was not initially one of my top three categories for my budget, but when it came to booking a vendor I knew I would be able to trust Etoilly with my hair and make up and that was really important to me! The owners are incredibly professional. When there was hiccup with my trial due to an emergency with one of the stylist, the owners were quick to refund me for that portion of the trial. I really appreciated that integrity and it gave me further comfort in my choice to use them as a vendor. The reasoning for my four-star review is because my make up trial was done by a different artist than the artist scheduled for my wedding day. When I asked to switch to the artist that I had during my trial, I was told it would come with a fee to basically pay the artist that was scheduled for my wedding day. I opted out of paying this fee and kept the artist scheduled for my wedding day. Looking back, I wish I had raised my concerns about switching artist. I was comfortable with both artists, but I think it makes the most sense to work with the same person for the trial and wedding day. That being said, this is a great company and I would highly recommend their services!
Response from the Vendor on 03/13/2023
Hi Maddy! We absolutely appreciate your kind words on your experience with us! We respect your feedback on all matters of our business and we do not take addressing your concerns lightly! Unfortunately, the reason that your artists had to chang...
e for your trial run was because the artist's car broke down unexpectedly on her way to your trial run. We absolutely apologize for that happening and that it created an inconvenience of any kind. We were to happy to offer you a refund for that reason and will always take responsibility when a rare issue like this happens. Because the artist that covered the appointment had already provided a trial run to her contracted bride, we could not switch her out of fairness and transparency to other booked clients. The sole reason a security fee was required was simply to compensate the artist that would be losing income by being removed from your wedding day. We fully understand your concern in that and appreciate this review! You looked stunning on your wedding day and we hope to cross paths again soon!
Not only did they nickel and dime me nonstop, but the trial artists didn’t note down or share photos about anything they did so the day-of artists were totally clueless. I hated my hair and makeup on my wedding day thanks to Etoilly. I hired them because I didn’t want to look like a pageant contestant and that’s exactly what happened. Two words: sausage curls. A huge regret.
Response from the Vendor on 03/13/2023
Hi Amanda! Thank you so much for relaying this feedback to us. It is our priority that all of our brides have an exceptional experience with us and we absolutely apologize if you experienced anything but that with us. If you are referring to "n...
ickel and diming" you, as you can recall you no showed our artists for your trial run and almost refused to pay for another scheduled appointment per your request. As I hope you can understand, it is of the upmost importance that we compensate our artists for their time and efforts. It is highly communicated to our clients that if you no-show an appointment, it is a complete loss of funds. Due to you missing your trial run, we did everything we could to accommodate you to reschedule your trial run within the week of your wedding. I'm not exactly sure what "sausage curls" are, but I do know that you looked simply lovely at your wedding from the photos that your photographer and artists shared with us. I absolutely apologize if you were unhappy with your hair and makeup services, but please understand that it is our company standard that our artists would never leave a bride unhappy with how she looked on her wedding day. If you are needing any further explanation of how your contract was handled with us, please feel free to reach out!
I can’t say enough good things about Etoilly! They exceeded my expectations on our wedding day and were such a joy to work with.
I have no words, for the amazing work they did for not only myself, but friends and family! They are the sweetest people, get back to you very quickly, and just all around amazing. They really tend to what you want, and they listen to you and your wants.
Etoilly Artistry's work is unmatched! I had the pleasure of working with Aleya. I cannot express enough how impressed I was with her talent and professionalism! From the moment I met her, I knew I was in good hands.
She listened carefully to my preferences and made sure to create a look that was both beautiful and natural. Her attention to detail was remarkable, and she truly took the time to ensure that every aspect of my makeup was perfect.
On my wedding day, the Etoilly team arrived early and worked tirelessly to create a flawless look for me and my bridal party.
My bridal look was absolutely stunning, and I received so many compliments on my HMU throughout the day. I could not have asked for a better experience. Etoilly Artistry is truly exceptional!
This team is incredibly professional, talented, and so easy to work with! I appreciated all the communication that occurred prior to the wedding day, and Aleya gave me the best advice during my hair and makeup trial! The team that came on my wedding day was so sweet and all the girls LOVED their hair and makeup. I felt so beautiful and confident on my wedding day thanks to the girls with Etoilly!
Annika, Hailey, and Kailey with the Dallas team were absolutely wonderful to work with! They listened whenever I had things I wanted to change and really did wonders for me and my bridesmaids, moms, and flower girls on our wedding day. For transparency, myself and the majority of the bridesmaids on my party are all Asian or people of color, and I was concerned about how HAMU would turn out, but they really did such a wonderful job and everyone looked flawless! Wouldn't even hesitate to book with them again.
WOW! where do i begin…
my trial for my bridal portraits with christin and jessica was amazing! my mom and i both did trial hair and make up to see what we wanted for the wedding day! i am so so thankful i did a trial! my mom and i both looked fabulous.
then came wedding day! we had jessica doing hair, christin doing make up and jenna helping prep and curl! the most FABULOUS team! i had 9 bridesmaids, myself and my mom and mother in law. everyone’s hair turned out exactly as requested, our make up was STUNNING- it could not have been a better experience.
two girls in my wedding party are ready to book etoilly for their big day!!
i cannot recommend them enough!! i am the pickiest about my hair and make up and they did not disappoint!
Absolutley loved working with this group of ladies. I showed them my H&MU vision and they provided honest and helpful feedback and ways to tweak it to make it look best. They exceeded my expectations on my wedding day! Not only are they so talented, but they are also SO FUN. My entire wedding party adored them and raved about them. Not a single girl left unhappy - says a lot! 10/10 !!!
I loved the makeup artists/hair stylists we worked with. Lauren did my hair & makeup and she did a phenomenal job. She came up with a beautiful hair style that made me feel stunning. They truly went above and beyond for not only the bride, but also each bridesmaid. Everyone gushed over how beautiful all the bride & bridesmaids looked. I highly recommend Etoilly Artistry.
The only thing I didn't like was how some of their support staff treated us. Lannika was not very empathetic when we were having some technical difficulties with making a payment. I had been robbed so the card on file was no longer valid and I was having a hard time adding a new card.
Additionally, they are not very flexible; when we asked for a little extra time, we were told that they had another event booked immediately following ours. However, I think that may just be a byproduct of how in-demand they are.
That said, Etoilly hires such talented artists, its absolutely easy to overlook hiccups with customer service.
Response from the Vendor on 12/07/2022
Hi Lauren! Thank you so much for taking the time to leave a review on our company. We absolutely appreciate any and all feedback that we receive on our artistry, communications, and overall experience with Etoilly Artistry. We are so pleased th...
at you loved your stylist and your day-of look, we were able to see some photos and you looked STUNNING! As far as communications goes, we would like to touch on your remarks on the payment difficulties and scheduling. When we reached out to you when your final payment was 10 days past due, we were told that you were having issues adding the card to your profile. We promptly responded within the hour and let you know that we were happy to help rectify your payment and you could give us a call at anytime. After several days of phone tag, we were finally able to speak over the phone and you had told us that you were waiting for a credit card to clear so you could receive the points and that being the reason why your payment had not been submitted. Not at any point were we made aware that you had fraudulent activity or that you had been robbed being the reason why the credit card needed to be changed. We are of course empathetic to all circumstances in that nature had we been made aware at the time of our conversation. I do believe we extended grace and understanding even not being aware of your situation as we explained our payment and contract policies with you and that it is very important to our team to stay fair and transparent to all of our clients when it comes to late payments. To touch on scheduling, we apologize that we were unable to extend your timeline due to a booking being scheduled after you that evening. As you mentioned in your review, it is an incredibly busy time for our company which we are so thankful for, but it does limit our availability when additional time is requested after a timeline has been thoughtfully produced to accommodate all of our amazing clients. Again, thank you so much for your kind words and feedback on your experience with us! We wish you all the best!
Jocelyn & Aleya! SO TALENTED. They worked absolute magic on me, my bridesmaids, and my mama. They had an incredible attention to detail and we were all SO happy with how we looked - natural + glam + like ourselves! They were so fun to have the morning of my wedding and I would book them a million times if I could.
Super thankful to have had a team that understood what I wanted and made sure I was happy in the end.
I have only wonderful words about the Etoilly Artistry team! They are punctual, friendly, and detailed. I am so thankful they worked with me when I had to reschedule my HAMU trial and were quickly responsive to my coordinator adjusting my wedding timeline. Hannah & Aleya were the dream team my wedding day- they helped my bridesmaids, mother of groom, and grandmother look picture perfect, all per individual inspiration request. I have absolutely no complaints about my bridal day-of hair & makeup; I felt my very best the entire day from ceremony to send-off! My makeup & updo lasted through (happy) tears and many dance moves. This team is professional and thorough while also giving the hype-girl friendship energy needed.
Etoilly Artistry is NEXT level - their entire team is so talented and professional, everyone walked away feeling so beautiful. Taylor, Chelsea C, and Jocelyn were amazing and such an encouraging group of gals. It rained our entire wedding day and they ensured that we were all looking and feeling our best rain or shine. Working with Etoilly Artistry was so easy, they were prompt, and I truly enjoyed my experience with them. I don’t typically wear makeup in my every day life, but they had me feeling natural, comfortable, and beautiful! I cannot recommend them enough. Get you a group of hype women like Taylor, Chelsea C, and Jocelyn!
The Etoilly team is truly amazing! From the moment you begin the process with their team they make you feel so important throughout the whole process. From trials, to rehearsal dinner, to the wedding day all my looks from this team were incredible. All the artist are top notch and made every single one of my bridesmaids look amazing! Every single person was so pleased with their hair and makeup. My mom went on and on about how great she thought her hair and makeup looked. They are an amazing group to work with and book. I would highly encourage any person looking for hair and makeup for their wedding day to book Etoilly!! I will definitely continue booking them for all my future events and needs. I felt like the most beautiful bride and I owe it all to them!
This team is truly incredible! They not only made my hair and makeup dreams come true, but they are the most genuine people. I couldn’t have asked for better for my wedding!!
The girls were so genuine and easy to work with and best of all listened to my needs and suggestions of how I wanted to look and were on time and professional while still having fun! I felt beautiful the day of the wedding and hair and make up lasted all night!
Choosing Etoilly Artistry for hair and makeup for myself and my 8 BMs, mother, and flower girl was the GREATEST decisions. They were personable, fun, extremely talented and professional. They 100% understood the assignment and delivered.
We had the absolute BEST time with Annika and Aleya!! They listened to each girls needs and concerns and made everyone feel absolutely beautiful. All of the girls were SO impressed with how their hair and makeup looked and how efficient the both of them worked together. The girls were so nice and made everyone feel like we were all a bunch of friends hanging out!! I HIGHLY suggest having them a part of your special occasion. As a bride, they made me feel so beautiful and so true to me - which was very important. Annika did an amazing job with my hair even though we didn’t practice the same hairstyle on the trial run. She was committed to it being exactly how I wanted and she did exactly that! Aleya is excellent at makeup and never does too much where you don’t feel like yourself, unless you ask of course. She knows exactly what you’re looking for and makes you feel so beautiful. They made my wedding day so stress-free and made me and all my wedding party feel effortlessly beautiful. I will definitely use them again for any big event or will be recommending them to as many people as I can!!
When you’re planning a wedding you want to hire people you can count on, who are punctual, consistent, communicative, and have your best interest at heart. That is Etoilly. From emails to 2 hair and makeup trials to my wedding day, I received the best service! Shoutout to Annika for being the most wonderful person to work with! I could not have asked for a better person to spend my morning getting ready with!
Etoilly was such a pleasure to work with from start to finish. Their communications team was always accessible and neither my planner nor I (the bride) had any issues. My stylists the day of (Christin MUA and Taylor hair) were AMAZING. They were so accommodating to my party's many requests and timeline adjustments and met everybody's needs with a smile on their face! Not going to lie - I slept in my hair and makeup after the wedding and I swear it barely budged when I woke up!! All the girls were extremely pleased with their looks, which ranged from minimal makeup to full glam to Hollywood waves to updos! Thank you for making us all feel so beautiful on our day, Etoilly!
I am a luxury planner based in NYC. We are blown away by the amazing experiences we had with Etoilly Artistry. From the second we inquired up until the very last dance set our bride was glowing!
Inquiry form was responded to within 48 hrs. This is amazing during busy time. The team is friendly and accommodating. Our bride was flying in from NYC to do her trial and we had been connected with them after main failed attempts with other less professional vendors.
The day of team was incredible and truly fun and talented. The entire bridal party looked flawless and felt wonderful. The team was on time and friendly. We all had so much fun getting to know the beauty team. The bride was crying during the ceremony and of course she would. It was such a beautiful wedding. When I went to help her touch up I was shocked to see the makeup DID NOT move from her face. Under all the tears and sweat her face was still perfect! Magic.
Book Etoilly Artistry. You will glow and laugh and be on time!
Bride is asian and bridal party is asian so huge bonus if you are wondering if they do asian glam.
Love the ladies of Etoilly! Hannah was great at communication, and answering all my questions throughout the process. Hailey, Kailey, and Cassie were phenomenal on the day of the wedding! They were bright-eyed for our 6 am start time, and my bridal party loved their services. With an early ceremony and a later reception, my hair/makeup needed to stay flawless for about 12 hours -- it did! I worked with them through several bridal trials to find the right look, and they were open to all adjustments I asked for to ensure my look was perfect.
Etoilly is truly an amazing group of women that made my group of women and myself feel nothing less than beautiful on my wedding day. Their poise, passion, and energy radiate throughout the room. Other than their extreme talent in this beauty industry, they care and make you feel completely confident going into your big day. Without a doubt, I recommend any future bride to contact Etoilly and consider them for her wedding day!
I have been contemplating writing this review for a while but the time has come. Let's keep it to the facts.
If you are thinking about hiring this vendor, I suggest you thoroughly read their contract and maybe even consider getting a lawyer to ensure that you will get the individuals they "promise" will do your hair and make up on the day of your wedding. In my case they promised me I would have Kailey and when it came time to schedule my bridal trial I noticed Kailey's name wasn't on the list. When I reached out they let me know that Kailey could no longer do my wedding. This was 8 weeks before my wedding and keep in mind I wouldn't have known if I wasn't reading carefully. I had to ask several times to confirm who would be at the trial.
When I reached out with concerns about the switch, the other owner Hailey made it clear that she did not believe they were in breach of contract. At that point I had no choice but to stick with them. I had someone else on their team do my hair and the hair was so bad they had to give me a free second trial. The second trial looked much better but she took almost two hours. I worried if things would go poorly on a rushed wedding morning and sadly I was right. I greatly wish I could upload a picture of my hair two hours in to my wedding so you could see the rats nest it became. She also had to redo it on the morning of my wedding which was pretty worrisome (imagine seeing you hairdressing undoing your bridal bun 30 minutes before your photographer shows up)
The only thing I can do now is laugh about the situation, but I really wish someone had told me to think twice before hiring this vendor. If you hire this vendor, be warned you may be ditched for a better opportunity. Given the multiple businesses the owners attend, a natural concern is whether or not they are willing to put their brides first.
On a positive note, tori did my makeup and she did do a great job. Many of my bridesmaids also had great looks by her.
Response from the Vendor on 09/09/2022
Hi Jennifer!
As we are disappointed to see this review, we absolutely appreciate your feedback on our company. As mentioned in several phone calls and emails, we let you know Kailey was unavailable as soon as absolutely possible and secured an ...
artist for your wedding day. We did not promise Kailey to your wedding day as you are aware, as we simply assigned her to your wedding; however, we understand the disappointment that Kailey became unavailable.
For your second trial run, we offered that to you with a large appointment window as well as the same artist as your first trial run to ensure your happiness on the style you were looking for and to do all that we could in the event that an artist had to change. As you can recall, you tried a different look than your first trial run and the appointment was very thorough and detailed which takes time.
We would kindly like to dispute that hiring an attorney is necessary to book with our company. Our contract is in no way difficult to navigate nor to understand as it states very clearly that if an artist becomes unavailable for any reason that Etoilly Artistry guarantees an artist for a booking in said event. In this case, we communicated that to you well in advance, and offered several options for you within our team.
For your hair for the wedding day, our artists take pride and integrity in their styling and it is troublesome to hear that a “rats nest” was present; furthermore, both stylists indicated that you were happy with your hair. We would like to note that though a different approach was taken during styling, both artists finished on time according to the timeline. From your wedding photos, it seems as though the style held beautifully from the time of the stylists departure but we absolutely apologize if there was any unhappiness throughout the evening in regards to your hair.
For your comment about the owners, as a company we would never take an “oppurtunity” over clientele. As it was explained to you in several conversations, an unforeseen circumstance had taken place that requested Kailey’s presence and profusely apologized for the inconvenience. The assumption that something “better” came along is simply not the truth. That has never been our standard for any booking, for any bride, for any circumstance, on any level.
We take any and all feedback as moments of growth and learning and this situation is no different. Thank you for taking the time to relay this critique and we wish you all the best.
Etoilly Artistry is the very best! Every bridesmaid said it was the best hair and makeup they ever had for a wedding, and we've all been in a LOT of weddings. They did my hair and makeup for our engagement shoot, a run-through of the wedding hair and then it turned out even better for the wedding day! I cannot say enough good things about Chelsea, Taylor and Hailey. They were very communicative ahead of the wedding and were professional throughout the entire process. 10/10!
This review truly hurts to write, and I have waited a few months to do so.... First, I want to say that Hailey and Chelsea are both very sweet individuals and I really enjoyed their company. However, they provided a timeline the week of my wedding that had all 9 of us from 9-3 with an hour per person (2 bridesmaids only did one service). They ended up being SO fast and it was almost like they were in a complete rush the entire time. I was STUNNED that each of my bridesmaids kept coming out within 20-25 minutes and were completely done with hair and makeup. At first, I was EXTREMELY impressed. I was like "WOW! This is amazing how quick they are and how they do such an incredible job that fast". Trust me, I was also impressed because when I saw my bridesmaids come out each time, they looked INCREDIBLE!!! I have never seen them so pretty in my life. After the 5th bridesmaid was done so fast, I began to get a bit concerned. I was not walking down the aisle until 6:30pm and it wasn't even noon and I was almost ready to be sitting in the room for them to do my hair and makeup. Finally, I went to them at 12:00 and they finished me at 12:30!!!! I was very nervous. I kept mentioning I wasn't confident my hair would hold up and kept asking for reassurance that it would hold until 6:30 AT LEAST. Hailey appeared very confident and sprayed my hair only once. I asked for a Hollywood wave and it was SO pretty at the trial, but definitely not as crisp and beautiful on my wedding day. Also - my bridesmaids and I noticed they never took any before and after pictures of us or stayed a little bit to take pictures etc. Definitely hard to feel because we know they do that to other brides and bridal party and post it out on social media, so that hurt our feelings and we felt like "ok I guess we are not worthy of it". BUT that was such a SMALL thing to worry about that we moved on. Then, about 30 minutes later, my hair was falling board straight and my bridesmaids' hair did the same. Luckily, the rest of the bridal party had normal curls so we had curling irons and they had to touch up their hair about 3-4 times before we ever walked down the aisle. They all also had to keep refreshing their makeup as that did not last. It was very stressful & sad for me to watch as the bride, because truly they all looked stunning right when they came out - but it did not last. I had several dance moms, etc running from the venue to the resort coming back with different curling irons for me as I needed a special type for the Hollywood wave. We even tried contacting Hailey to ask how to do the hairstyle since it was falling out. We were never able to get ahold of her, so we all YouTubed how to do it and my maid of honor did her absolute best. I ended up being 45 minutes late to walk down the aisle because of this and it held up all my pictures, private vows and first look, as well as I never saw my cake or did the bouquet toss because I lost so much time. As a bride, you already know you are on a strict time limit for this day so it was ROUGH already being 45 minutes late and missing some of the events you do on your big day. All in all, I would consider this as it was a huge issue on my wedding day. :( I will remember forever sadly.
Response from the Vendor on 08/11/2022
Hello, Carlie! Thank you so much for taking the time to leave remarks on your wedding day with us, as any feedback is valued and important to our company. However, we are saddened to read this edited version of your review despite requests to m...
ake adjustments to the remaining inaccurate accusations. We do believe we demonstrated professionalism and expertise in styling and communicating with each and every client on your wedding day, including yourself. We followed our standard practices that we provide to all of our clients. Sadly, hair will fall in the presence of dampness and excessive movement, which was present that day in the suite while getting ready. Regardless, we enjoyed working with you, and we wish you nothing but happiness in the future.
If you are looking for hair and makeup artists that can enhance and emphasize on your natural beauty then look no more, these are your girls!!!! Jocelyn and Chelsea truly di