I wish I would have read one of the reviews below before using this company. I could not agree more with their statement of, “they make you feel like a bother”. That said, communicating via email prior to the wedding went fine! On the weddin...g day, my order was delivered to my home instead of the venue, most likely my fault in the contract BUT to be rude a bride on her wedding morning was not very kind. I do not fault the driver by any means, they were just doing their job. But Channon was extremely rude over the phone, stating there would be extra charges and the order might not even make it to the venue in time. Thankfully my brother retrieved the order from the truck and we transported the order ourselves, not exactly what I envisioned on my wedding morning. Honestly, I would have been perfectly fine with paying the extra fee had I not been spoken to so rudely. They seemed to have zero problem with upsetting a bride on her wedding day, with no apology, even at the I asked them to please speak a little nicer to me. Lesson learned.