Lori is the owners mother, we never saw the owner, only dealt with Lori. She was a pain to deal with to say the least...
From the start, the venue had trouble keeping track of our... paperwork, was not responsive, and couldn't give us a real idea of what was going on through the prepping process. We wanted to work with them to make sure one of our relatives who uses a wheelchair had an accessible bathroom, and Lori wouldn't give us any options and suggested they simply wear adult diapers. Eventually she talked to the owner and they agreed to put a grab bar in the bridal suite bathroom. This was something, and much more than we expected after over a month of back and forth with Lori. But for anyone with a lot of older family members, this venue is not ADA accessible or compliant in a number of ways beyond just the bathroom situation. Other than that, we were told that we wouldn't see or need to worry about Lori on the wedding day, but at various points in the evening she was lurking in the corner with her arms crossed just staring which made us feel rushed and uncomfortable.
With all of the disorganization and lack of professionalism aside, we had an amazing day at a beautiful venue, but I wouldn't advise trying to deal with this venue unless you have a wedding planner to do it for you (we did not have a planner.) the only other thing is that the amount of access time at the venue felt pretty short for how expensive it is, as nobody is allowed on the property before 10am, and the music has to end by 9pm, which felt a little early to me, but to each their own.