Everlasting Elopements

not being on top of what was supposed to be done is just unprofessional. Was it because I decided not to have a large wedding packet with video editing or what!? Yesterday was my event with everlasting elopements, I was married, by REV RAMOS. He has been officiating marriages over 10 years, huh!? The dude was shaking and studdering. Imagine being the bride and this man states the WRONG BRIDE NAME. OMG😤. How embarrassing it was. He even giggles when I corrected him. He didn't even read the script that we chose on our wedding packet that we had to choose from. Unprofessional. Our Family from Mexico was on facetime. And imagine being the bride and forcing a dauum smile when Called the wrong name. What a psychological Disaster. If you (bride) don't plan on spending money for decorations and flowers with this small company then dont even bother paying for such a small ceremony, it's not worth it, gurl. They made our event look like it was nothing. $$$$$$$$ DOWN THE DRAIN. DECEMBER 2020, PAMDEMIC WEDDING CEREMONY.

service experience started to decline rapidly. I was told I would know and could choose what the officiant would say for a Christian non-denominational wedding. When I sent an email to inquire on Jul 6, 2020, Kari dismissed my request saying, “So we do not send vows for these quick $75 ceremonies. When you reserved it asked you if you wanted religious or non-religious vows. All vows are non-denominational. I'll make a note you are requesting to see them but I can't guarantee they will be sent. Let us know if you have any other questions.” She never sent any information about the ceremony and what would be said. I explained although she considered this virtual wedding a quick wedding, it’s my wedding nonetheless and it’s an important day. No reply to anything. I was originally told I would be told what would be said during the wedding by Texas Ministries website. The day of July 11, 2020 the virtual zoom wedding was supposed to start at 3:00pm, at 3:01 Kari text me they’ll be on the call shortly they were having connection issues. I text her back at 3:06pm to see how things were going, she said Zoom was making them do an update which was taking a while and they were at the port for a beach wedding so the internet was spotty on the island. Now it’s 3:17pm, I asked if there is someone in the San Antonio office to officiate. No reply. During this entire time my mother was on the phone with a cousin who’s also a pastor as a backup, I didn’t think we would be able to proceed. At 3:18pm the reverend let us into the zoom call. Once we were on the zoom call, it was obvious they were unprepared, as Kari mentioned in her email $75 virtual weddings aren’t important to Everlasting Elopements, they were using a cellphone for the ceremony. I asked that they make me the host so I can record it from my end as they struggled to get the phone adjusted. I use Zoom daily at work and know that from a cellphone you can not record a full screen video from a cell phone. Kari said she didn’t know how to do that, so we proceeded. At the time it seemed as if she didn’t want to provide host privileges, not that she didn’t know how. As a company that advertises virtual weddings, I find it hard to believe they don’t know how to grant host privileges. The officiant did a good job, that went well. Overall, this experience has been lower than a one start rating if I could rate this Everlasting Elopements as zero stars I would. Kari is rude, no customer service skills and they were unprepared. Every wedding is important, doesn’t matter if it’s $75 or $40,000. Since July 11, 2020 I have called six times, left voicemails and emailed six times. One email, the only reply to all my emails on Jul 18, 2020 said, “Our marketing manager is working on it I will follow up with her.” I’ve received nothing else. I know that don’t have a video, it’s not possible to create a full screen video from a cellphone that was wobbling and not even turned in the correct direction. No one will speak with me or email me back. I’m disputing the charge for the video payment; I haven’t received the wedding video I paid for. Proceed with caution booking anything through Everlasting Elopements.

me set up a surprise virtual vow renewal. They were more than happy and excited to do so. My 2 boys and I decorated the backyard with lights and pictures. I took a photo of the backdrop and sent it to EE. Chole (planner), Kari, and Rene (officiant) worked together to set up a zoom meeting for our friends and family to witness our vow exchange. My husband had no idea what was going on. At 5.30 Rene and I did a sound check on the lap top, in front of the backdrop, and went over the process for the virtual ceremony, it was so easy! At 6.25, I got down on one knee and asked my husband to marry me again, of course he said yes. I took him to the back yard were my boys had our wedding song playing, I Ctoss My Heart, my husband was so surprised. We stood in front of the lap top with all of our friends and family watching. Rene officiated and was dressed in a nice suit just as he would be as if it was an in person wedding. It was funny watching my husband trying to figure out what was going on and looking so cute and confused. When the light bulb finally went off his smile was from ear to ear. Rene started the ceremony and it was beautiful. Under the blue sky and in front of God, our family and friends and of course with the help of technology through Everlasting Elopements, we were able to renew our vows virtually. It was an awesome way to celebrate. Everlasting Elopements even took video footage and photos and sent them to us.

e a symbolic ceremony instead. However, our resort wants a copy of the wedding certificate for a symbolic ceremony. Kari and Leigh were so helpful from the very beginning. I had questions and wanted to have this done quickly so we could have our certificate in time. They answered all of my emails and texts promptly! They recommended a simple, inexpensive civil ceremony near the Tower of the Americas. The spot was perfect and the officiant was wonderful. We didn't want any big fuss because our destination wedding will be a our wedding with our family. I highly recommend them!

ate ceremony on the San Antonio Riverwalk under the holiday lights. It was PERFECT!

all my emails quickly. The day of everyone was on time and everything went smoothly. It was freezing cold the day of and they even brought some blankets and a cute sign for the guests. Our officiant was perfect, easy to work with, and so kind. He showed up on time, prepared, and was very calming to talk to. Tim should just officiate all the weddings! My photographer was great and we LOVE our pictures. It can be a little nerve wracking not knowing which of the photographers you will get but Ashley was phenomenal. Everyone has commented how nice our photos are, especially when you are working within a 90minute time frame from arrival/ getting ready, to ceremony, to reception, to having to be off property. I wish the weather had been nicer so the groom and I could have taken more photos of us but the weather turned miserable cold that day and everyone was in a hurry to get out of the cold. The florist let me trade my floral arrangements that come with the package for upgraded flowers for my bouquet which was perfect. My mini reception was set up nicely with a cake stand, serving ware, and alcoholic and non alcoholic toasting options. I have no complaints at all but there are a few things I wished were a little different: I wish the included flowers list wasn't so basic, none of those flowers look formal at all. But if you are planning something informal in theme this may not be an issue. I think this should be listed prior to your contract that the floral options are so limited (if it is, I couldn't find it anywhere). I included pictures that include my bouquet so you can see upgraded options. The cake should include some decoration beyond frosting. I'm glad I specifically asked beforehand and brought a cake topper. I would have been sad if the cake had been totally bare the day of. But the cake itself was tasty and transported in perfect shape. The photographer sends you a link afterwards with additional photos you can buy beyond the included photos. If they are going to edit and show you all the pictures anyway I would have much preferred to pick my photos instead of my "package" photos being picked for me. The upgrade fees aren't unreasonable but they add up quick and can quickly defeat the purpose of having a budget package wedding. Overall we have no complaints and have already recommended Everlasting Elopements to others. I just recommend asking all the questions you can think of before you sign your contract so you have a clear understand of exactly what is included if you have something specific in mind.

ame out with not understanding and trusting Everlasting Elopements process. They have a process in place and know what they are doing. They have so many clientele and vendors that you can trust they will make the wedding of your dreams. The real magic happens the week to 2 weeks before the actually ceremony. So if you are booking months in advance have patience and trust their process. Also, it's best to be completely paid up as soon as possible to avoid any headaches. They have everything to make your dream wedding. They specialize in small weddings but they make them grand and memorable. Our vendors did a fantastic Job! Our Venue was the beautifully historic Spanish Governors Palace Photographer: Emilio with Pkzuniga Photography (Went above and beyond and captured every moment beautiful! I will treasure out photos forever) DJ: DJ Roi (Captured the moment and fulfilled every request to a T. He is awesome!) Cake: Levonne's Cakes, (Was fantastic at communication and went above and beyond!) Coordinator: Leslie (Was wonderful at Communicating) Officiant: Reverend Rene Esparza (He put us at ease and was fantastic!) Videographer: Gerry Olert (Captured out memories spectacularly) Flowers: Ms. Erin Rose (Was fantastic at communication and went above and beyond! Erin Captured out wedding theme perfectly) Thank you!

g for it. They don’t answer their phone, and if you are within 60 days of your wedding date and do it, you’re going to be sick at how much they will steal from you. If you do decide to go with them, they won’t even be able to tell you who their cake maker or flower shop is. I will spread the word on this company because their tactics are down right awful. READ the SMALL PRINT! A word of advice, you can put this together for cheaper, and better..... all by yourself. Don’t say I didn’t tell you so.

ebrry question I had. The ceremony and the reception were beautiful and my wedding planners the day of were so helpful....I didn't have to do anything but marry my man and enjoy my day! Highly recommend them!

photographs were STUNNING! I highly recommend using them.

nue it was so beautiful. Our officiant was Rene Esparza he was very professional. Even though both our hands were sweating from bieng so nervous we had a beautiful day.

ty text from the company saying I needed to pay in full as the wedding was less than a week ago. I proceed to apologize and say that I cannot afford it anymore due to the diagnosis I received, and the surgery I was needing to cover, partly out of pocket. The woman very brashly told me that it was too late and that all the vendors, (only vendor was the photographer) were already booked. She told me that I had to pay or else she'd take me to small claims court. Fast forward 5 months later, I'm almost finished paying the $1000 for the wedding I'm never going to have. After this horrible experience, I decided to go down to court and get married. They can keep their money and their horrible customer service. You know sometimes, it really just is about treating people with decency. I'm so sorry my cancer diagnosis was an inconvenience for your business. I suggest you save your money for a more caring, and humane company.

busy and always rushed me off the phone. And they weren't nice at all. This is supposed to be the best time of my life and they staff treated me horrible. They never once called to check in with me. I had to call them. Carrie and Lindsay are so rude and abrasive. On the day of my wedding which took place at the Texas State Capital several things went wrong. Carrie and her assistant were there acting real standoffish and basically ignoring me and my husband and our families. They acted inconvienced again. They never said anything positive or reassuring at all, it was so weird. I mean we paid these people around $1,500 for a 30 minute ceremony. Couldn't they at least be fake nice to us? My husband and I thought it was very basic for the cost. A tiny isle, 2 cheap floral pillars which looked cheap besides the actual roses. Carrie did not organize the trades or consult us in any way as we were promised prior. They never apologized for trades being late. They brought no water cooler or anything. We were basically stuck in the heat waiting.Well we waited and waited and the wedding was supposed to start at 2pm. The officiant did not arrive until 2:45pm. The videographer got there at 2:30. The camera girl was late 20 minutes late too. This is in April and it was getting pretty hot. So when the ceremony finally starts I am waiting for my music to start so I can walk down the isle. There is no music! Carrie starts telling me, "Just go, start walking!" Ummm No I refused. She then says my phone overheated and won't work. So basically this idiot left my brand new IPhone in direct sunlight for an hour waiting for her officiant! So I am talking to her while my guests are standing up already waiting for me to walk down the isle. Finally they get my phone cooled down enough to play the music. What a disaster! Fast forward a few weeks. I was promised my pictures to arrive 2 weeks after the wedding. I never received them. I contacted the photographer directly and she was shocked I hadn't received them yet. As she had already sent them to Everlasting and they just forgot to send them to me! Then 2 weeks after that I was still waiting for my video. I was told by Everlasting after multiple attempts and Carrie and the girls in the office not knowing and saying they would look into it that the guy would send me the video by the next day. We'll come to find out that was a lie. It was in the Dropbox with the photos as the first photo and I mistook it for a picture. But they could never tell me that they were acting like the video Grapher still had not given it to them. A beyond frustrating experience to say the least!

d the florist was easy to work with to have my dream bouquet. Other than my husband; Everlasting Elopements was the best decision I made! Thank you

th made everything super easy and smooth and they were all so kind and I had the perfect day thanks to them!

s there and so was I, so I did not understand the hold up. The wedding coordinator did not help set up my decorations, which I had to pay a $50 fee for, and instead my best friend had to do it (luckily she was there to help). Finally, at about 6:15pm the wedding coordinator comes and tells me we can get started. Also, she did not know when we were going to cut the cake, no knife provided, or plates. My brother in law had to go ask the restaurant for cake plates. Also, we had agreed we would not to a first dance but we did go for the introduction as Mr. & Mrs. and toast but I presume the coordinator forgot as we could not find her after we had taken our photos. What I was pleased with was the brisket, pulled pork, mac and cheese and beans from Augie's! Also, the nice gentleman serving us and handling the bar was very nice. He made sure to make my husband and I a plate and bring it to us to make sure we ate! The photographer was Jesus, and he was very good. He was friendly and made us feel as comfortable as we could despite feeling frustrated with other things related to the coordinator. Don't even get me started on the cupcakes by Linda Cupp...total disaster! The design she went with and I paid extra for ($80) was not even close to what I sent her pictures of. The cake design was workable but those cupcakes were hideous. We ended up throwing them away as they even tasted like box cake!

I contacted Kari and told her what I was looking for and she said, no problem let me see what we can do. She told me about a venue in New Braunsfels called New Braunsfels Rose Conservation Society. I checked it out online and I immediately fell in love with the place, and it is far more beautiful in person. The romantic rustic feel of the venue was exactly what I was looking for. We even stayed at the Bed and Breakfast that is part of the Conservation Society. Everyone at the wedding kept telling me how beautiful the venue was and how beautiful everything was decorated. Kari, Leslie and Leah were so on their game. As a bride you do not want to worry about the small details of the wedding, especially the day of. I didn’t have to worry one bit because they made everything perfect. Ms. Erin Rose, did the flowers and I literally told her what my colors where and to make it beautiful. I was a little nervous, but there was no reason to be because she did a great job. She did exactly what I wanted and I didn’t even know I wanted it Linda Cuppcake did out cake and it was delicious. We did the Chocolate with Vanilla frosting. DELICIOUS! My favorite answer to the question, “how was the wedding?” is “I wouldn’t have changed a single thing, it was magical!” They even put up memorials for my mom and Clint, who both passed away. Pastor Richard did an amazing job and planned our vows specifically for us, even mentioning the ones who couldn’t be there with us. He was so easy to talk to and made both my husband and I feel completely relaxed. Once the ceremony was over we were getting ready to take some pictures and the photographer, Jesus Foneseca, noticed that there was big field of bluebonnets and so that is where we took the pictures. Jesus definitely knows what he is doing and the pictures came out so beautiful, there is no way I can pick a favorite. The reception was perfect. Everything was set up exactly where it needed to be. DJ Roi did an amazing job of picking music that everyone would get up and dance to and he made the transitions; from one moment to the next seem seamless. Everlasting Elopements put this entire wedding together (Food, alcohol, reception, ceremony, flowers, cake…EVERYTHING!!) with 75 people for just around $5k. I couldn’t believe it!! Thank you all so much!! This is the only way I can show my appreciation, so I am posting this on ever review site I can think of.