Exquisite Sounds Entertainment

us. He was upbeat, confident, personable, and presented himself as someone who knew our venue well and would almost serve as a “second planner,” his words. His package also came with great extras, including a photo booth, violinist connection, and other enhancements. Unfortunately, his attitude and communication changed significantly toward the end of planning. During our final meeting, several simple requests and song selections I brought up were immediately dismissed or said to be impossible, including a basic three-song mashup for our reception entrance. What was especially frustrating was that when my husband joined the conversation, some of those same requests were suddenly possible. I felt dismissed and extremely uncomfortable, so from that point forward, I let my husband continue communication with Toryn. His demeanor during that meeting was noticeably negative. He appeared visibly frustrated, including eye-rolling on camera, and his tone felt completely different from the person we originally booked. I even followed up before the wedding to express my concerns and hoped his energy would be different on our wedding day. Unfortunately, issues continued. When he saw me before the ceremony, he did not acknowledge me and acted as if he did not see me, which felt uncomfortable and immature—especially from someone we were paying nearly $7,000. We had also discussed separate ceremony songs for different members of the processional and were told it could not be done, so our family prepared based on that direction. On the wedding day, the separate songs I originally requested were played anyway, causing unnecessary confusion. One of the most disappointing moments involved a memorial voice recording for my husband’s late mother. It was played without first quieting or resetting the room or explaining what guests were about to hear. He simply pressed play while guests were still talking and moving around, so many people missed the recording. This was an incredibly meaningful moment for our family, and we expected much more care and intention. During the reception, we also expected a stronger microphone presence and more involvement in keeping the energy going. At times, it felt like songs were simply being played rather than the reception being actively emceed and guided. Thankfully, our live artist stepped in and brought much of the energy throughout the night. What makes this especially disappointing is that he was the only vendor we had an issue with during our entire wedding process. Every other vendor, our venue, and planning team were kind, collaborative, professional, and easy to work with. While the package comes with plenty of bells and whistles, professionalism, communication, consistency, and execution matter just as much. Based on our personal experience, we would not recommend him and are very disappointed that we spent nearly $7,000 here. Personality and performance mean more to me than extras—you can find cold spark enhancements, a photo booth, and separately contract a violinist elsewhere.

nk you again for a musical and fun evening. Shenia & Matthew